NATIONAL GUARD BUREAU Education Branch, ARNG-HRM-E 111 South George Mason Drive Arlington, VA 22204-1382 1 October 2016 GI Bill Manager Standard Operating Procedures Summary. This SOP was developed by the NGB Education Support Center (ESC) GI Bill Support Team (GIBST) and prescribes guidance for newly assigned GI Bill Managers at State or Territory levels. Distribution. Current version of this SOP is available via GIMS Information Center > Policy Library > Education > GI Bill > GI Bill Managers Course > GI Bill Managers SOP: https://smms.army.pentagon.mil/Portal/DefaultG1.aspx
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NATIONAL GUARD BUREAU
Education Branch, ARNG-HRM-E
111 South George Mason Drive
Arlington, VA 22204-1382 1 October 2016
GI Bill Manager Standard
Operating Procedures
Summary. This SOP was developed by the NGB Education Support Center (ESC) GI Bill
Support Team (GIBST) and prescribes guidance for newly assigned GI Bill Managers at State or
Territory levels.
Distribution. Current version of this SOP is available via GIMS Information Center > Policy
Library > Education > GI Bill > GI Bill Managers Course > GI Bill Managers SOP:
State GI Bill Managers must research, review, apply applicable Chapter 1606 eligibility rules,
and submit a Chapter 1606 recommendations to the GIBST at PEC to change a Soldier’s GI Bill
data (these recommendations can affect GI Bill eligibility). Managers can then track the status of
the recommendations.
1. General guidance for the Recommendations workbin is as follows:
a. Determine current Chapter 1606 eligibility by:
(1) Identifying initial Chapter 1606 eligibility date. Appendix B
(2) Determine current eligibility by identifying any violations that occurred after the
date eligibility was established. (BA Date) To identify violations, here are some procedures to
assist you:
i. Identify duty status changes (including breaks in service or AGR) by using the
Reserve Component Data in DMDC, which is pushed from DFAS Pay Tapes, to identify breaks
in service and AGR periods of service.
ii. Identify Unsatisfactory Participants: Unsatisfactory Participants are identified
through State G-1 reports. (NOVAL or AFCOS) This report is subscribed through DPRO
Leadership Reports; Strength Readiness, NOVAL Pay. Ensure you are receiving this report
monthly and are coding Soldiers as follows:
(i) Suspension: CD Code is used when the report identifies a Soldier has 9 or
more AWOLS in any 12 month period. Soldiers will remain a CD Code until the Commander
makes a determination. (Should occur within 20 days of the absence)
iii. Identify Soldiers on Dedicated Guard Scholarships (Title 10, Section 2107):
The DA Form 597 series contracts do not differentiate the type of scholarship (GRFD or
Dedicated Guard.) Because of this, the State GI Bill Manager MUST receive a report from the
State Officer Strength Manager that identifies each ROTC Cadet and whether they are
scholarship or non-scholarship AND “if” they are scholarship, the type of scholarship?
(i) When a Soldier is identified as being on a Dedicated Guard Scholarship
under Title 10, Section 2107, the Soldier MUST be suspended using a “CG” code.
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(ii) When a Soldier completes the Dedicated Guard Scholarship (whether they
commission or not prior to 15 January 2015), the Soldier’s suspension code is removed and the
eligibility code and date that was in place before the suspension is used to reinstate the
entitlement.
(iii) If a Soldier is currently on a Dedicated Guard Scholarship (whether they
commission or not on/after 15 January 2015), the Soldier’s suspension code is permanent and
will never be reinstated.
iv. Expiration or Termination of Entitlement. Once entitlement to educational
assistance for the MGIB-SR expires or is terminated, any future MGIB-SR entitlement is also
forfeited. Entitlement to MGIB-SR educational assistance will expire when: (i) A final determination is made of the Service member’s failure to participate
satisfactorily in required training for the Selected Reserve; or
(ii) The Service member receives financial assistance in the form of a Senior
Reserve Officers Training Corps Scholarship in accordance with section 2107 of Title 10, United
States Code.
Note: Per ARNG-HRM-15-004, if SM was “CG” 20150114 or before, the GIBST and ESED
reverts to previous code and date. If SM was “CG” 20150115 or after, GIBST and ESED
remains “CG” with applicable date.
2. Make a Chapter 1606 Recommendation by:
a. Determine current Chapter 1606 eligibility by:
(1) Enter Soldier Info in Search (Panel 1).
(2) Select Soldier in Landing Page (Panel 2).
(3) Select Make Recommendation.
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(4) Edit recommendation by:
i. Updating Chapter 1606 Recommended Values IAW ARNG policy and Job
Aid 2 and 2a.
ii. Select appropriate Reason for Change (Drop-down Menu).
iii. Add Case Remarks as needed.
iv. Submit Recommendation
Note: Initial 6 Year Contract Date should never change. The date entered here is a Soldier’s
first 6 year contract in ANY Select Reserve component that established eligibility for Chapter
1606. IADT Graduation Date should be the first MOS producing school a SM attends, regardless
for the military branch or timeframe.
(5) Verify Recommended Values / Edit Request if necessary.
(6) The recommendation will remain in the Pending Submission to PEC workbin
until Submit to PEC button is selected. This queue is used for recommendations in the “draft”
stage of the recommendation process. This comes in handy when you have started on a
recommendation but cannot submit it for review (i.e. waiting on a document to be uploaded in
iPERMS).
(7) Provide Remarks to support request and Submit to PEC for processing.
Note: Enter any case specific remarks as applicable: For Unsatisfactory Participants enter the
date of the 9th AWOL.
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(8) The case is moved to Submitted to PEC. The GIBST will work the case and make
the final disposition. The case will be moved to either the Approved or Denied workbin for the
State to either agree or disagree with the final disposition.
(9) Clear Approved / Denied Workbin by:
i. Opening Approved OR Denied workbin (Panel 1) and Selecting Soldier record
in Panel 2.
ii. Validating final disposition of each case. This queue is designed to allow the
State GI Bill Manager the ability to review over the final disposition of a case and inform them
that someone’s eligibility in their State has been manually changed. State GI Bill Managers
should clear out cases once a week.
3.Reviewing Approved Recommendations: Recommendations in the Approved
workbin can be removed by selecting Remove From Workbucket (Panel 4) to complete the
Chapter 1606 recommendation process. No further actions are available.
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iv. Reviewing Denied Recommendations: Recommendations that were Deny
(with resubmit) can be resubmitted from the Denied workbin. Recommendations that were
Deny (without resubmit) can only be removed from the Denied work by selecting Remove
From Workbucket (Panel 4) to complete the Chapter 1606 recommendation process. No further
actions are available.
Note: In the DRPO Indexes, Education Management Index, all the Chapter 1606 discrepancies
can be corrected with a Chapter 1606 recommendation. You can determine which reports you
want to subscribe to on a weekly or monthly basis.
c. Select Column Dimensions you want and Generate Report.
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d. Subscribe to the Report; Name the Report; Select Monthly for Frequency and Save.
e. Open/Save the report and conduct the following actions:
Determine if each candidate/cadet has been issued a $350 Kicker and assist with the
issue (or increase with a supplemental Kicker) using the processes in Appendix G and Appendix
J as applicable.
f. Establish a management practice to reduce duplicated work by:
(1) Placing remarks in GIMS to document actions taken.
(2) Keep previous month report on hand to scrub against current month report.
Section II. Education Management Index (EMI)
The EMI ranks each State based on their performance in the management of GI Bill and Kicker
Tasks. To access the report select Indexes and Education Management Index. To view the
graded areas of this report, select a State.
The individual State screen shot displays the discrepancies within each state. The arrangement
of discrepancies may be in a different order depending on the types of discrepancies. To select a
certain report, click on the RED numbers in the Issues column for the discrepancies you want to
view.
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Chapter 1606 Eligibility Discrepancies
Issues Description and How to Correct Discrepancies.
1606 Eligibility
Discrepancies -
TPU
The total number of M-Day drilling Soldiers with an incorrect Montgomery GI Bill (MGIB) Chapter
1606 eligibility status code (code values of: CB, CC, CD, CE, CF, CG for Soldiers with a Reserve
Component Category Code (RCC) of 'TPU'), multiplied by 1,000, and then divided by the TPU
assigned strength. Make a recommendation using the procedures in Appendix E.
1606 Eligibility
Start Date
Discrepancies
The total number of Soldiers who have a reported Montgomery GI Bill Chapter 1606 Eligibility
Status Code, but no reported eligibility start date, multiplied by 1,000, and then divided by the
assigned strength. Make a recommendation using the procedures in Appendix E.
1606 Eligibility
Status Date
Discrepancies
The total number of Soldiers who have a reported Montgomery GI Bill Chapter 1606 Eligibility
Status Code, but no reported eligibility status effective date, multiplied by 1,000, and then divided
by the assigned strength. Make a recommendation using the procedures in Appendix E.
1606 Eligibility
Discrepancies -
AGR
The total number of AGR Soldiers with an incorrect Montgomery GI Bill (MGIB) Chapter 1606
eligibility status code (code values of: BA, BB, BC, BD, BE, BF, or BG for Soldiers with a Reserve
Component Category Code (RCC) of 'AGR'), multiplied by 1,000, and then divided by the AGR
assigned strength. Make a recommendation using the procedures in Appendix E.
1606 Eligibility
Discrepancies -
ING
The total number of ING Soldiers with an incorrect Montgomery GI Bill (MGIB) Chapter 1606
eligibility status code (code values of: BA, BB, BC, BD, BE, BF, or BG for Soldiers with a Reserve
Component Category Code (RCC) of 'ING'), multiplied by 1,000, and then divided by the Inactive
National Guard strength. Make a recommendation using the procedures in Appendix E.
1606 Eligibility
Discrepancies -
Losses
The total number of Soldiers that were a loss that have an incorrect Montgomery GI Bill (MGIB)
Chapter 1606 eligibility status code (code values of: BA, BB, BC, BD, BE, BF, or BG for Soldiers
that are a loss to the Army National Guard), multiplied by 1,000, and then divided by the assigned
strength. Make a recommendation using the procedures in Appendix E.
Chapter 1606 Eligibility Discrepancies Explanation and Corrections
1. AGR
What is in the report? Total number of AGR Soldiers with an incorrect Eligibility Status
Code for Soldiers with a Reserve Component Category code (RCC) of AGR.
How to Resolve: You will need to determine the correct date the SM became AGR by
verifying initial AGR order in iPERMS. The Chapter 1606 information should have an Eligibility
Status Code of CF and the Eligibility Status Effective Date is the date the initial AGR order took
effect; if not you must submit a Chapter 1606 recommendation for correction. Complete IAW
Appendix E in the GIBM SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the Chapter 1606 recommendation. State will clear the Approved or Denied workbins IAW
Appendix E in the GIBM SOP.
2. ING
What is in the report? The total number of ING Soldiers with an incorrect Chapter 1606
Eligibility Status Code for Soldiers with a Reserve Component Category code (RCC) of 'ING'.
How to Resolve: You will need to determine the correct date the SM transferred to the ING
by verifying the transfer order in iPERMS. The Chapter 1606 information should have an
Eligibility Status Code of CB or CC and the Eligibility Status Effective Date is the date the
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transfer order took effect; if not you must submit a Chapter 1606 recommendation for correction.
Complete IAW Appendix E in the GIBM SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the Chapter 1606 recommendation. State will clear the Approved or Denied workbins IAW
Appendix E in the GIBM SOP.
3. Loss
What is in the report? The total number of Soldiers that were a loss that have an incorrect
Chapter 1606 Eligibility Status Code.
How to Resolve: You will need to determine the correct date the SM became a loss by
verifying the state’s discharge order in iPERMS.
If the Chapter 1606 Eligibility Status Code is a “B” code you must submit a Chapter
1606 recommendation for correction. The correct Eligibility Status Code is determined by the
suspension/termination rules and the Eligibility Status Effective Date is the date the state’s
discharge order took effect.
If the SM has been a loss past the 12/36 month limit then the Eligibility Status Code
should be either a DA, DB, DC, DD or DE; and the Eligibility Status Effective Date is the date
the state’s discharge order took effect; if not you must submit a Chapter 1606 recommendation
for correction. Complete IAW Appendix E in the GIBM SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the Chapter 1606 recommendation. State will clear the Approved or Denied workbins IAW
Appendix E in the GIBM SOP.
Alibis: A SM could have a valid Eligibility Status Code of BE. Cases with BE code will
remain in this discrepancy until the metrics are corrected.
4. Start Date
What is in the report? The total number of Soldiers who have a reported Chapter 1606
Eligibility Status Code, but no reported Eligibility Start Date in GIMS.
How to Resolve: You will need to determine if SM gained eligibility for Chapter 1606.
This report shows SM with a Chapter 1606 Eligibility Status Code of AA, AB, or AC; which
meaning ‘Not eligible’ at this time and no Eligibility Start Date populated in GIMS.
Impact / Result: Cases with “A” codes will remain in this discrepancy until this metric is
corrected.
Alibis: Currently there is no correction for “A” code discrepancies. All “A” codes will
never have an Eligibility Start Date. Currently this metric shows all SM with an AB or AC
eligibility status code. Once eligibility requirements are met, automated business rules should
remove these cases from this discrepancy report.
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5. Status Date
What is in the report? The total number of Soldiers who have a reported Chapter 1606
Eligibility Status Code, but no reported Eligibility Status Date in GIMS.
How to Resolve: You will need to determine if SM gained eligibility for Chapter 1606.
This report shows SM with a populated Chapter 1606 Eligibility Status Code but no Chapter
1606 Eligibility Status Date. This report includes all eligibility/ineligibility codes.
Chapter 1606 Eligibility Status Code of AA, AB, AC or AD code meaning ‘Not
eligible’.
If the Eligibility Status Code is AA, there will be no Initial 6 Year Contract
Date/Obligated Service Begin Date and the Eligibility Status Effective Date is the date SM joined
the ARNG; if not must submit a Chapter 1606 recommendation for correction.
If the Eligibility Status Code is AB or AC, the Initial 6 Year Contract
Date/Obligated Service Begin Date is date SM signed the contract (but not completed IADT),
and the Eligibility Status Effective Date is the date of this initial 6 year contract; if not you must
submit a Chapter 1606 recommendation for correction.
If the Eligibility Status Code is a “B, C, or D” code, the Eligibility Status Effective
Date is date the new code took effect; if not you must submit a Chapter 1606 recommendation
for correction. Complete IAW Appendix E in the GIBM SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the Chapter 1606 recommendation. State will clear the Approved or Denied workbins IAW
Appendix E in the GIBM SOP.
6. TPU
What is in the report? The total number of M-Day drilling Soldiers with an incorrect
Chapter 1606 Eligibility Status Code for Soldiers with a Reserve Component Category code
(RCC) of TPU.
How to Resolve: The Chapter 1606 information should have an Eligibility Status Code of
BA or BB and the Eligibility Status Effective Date is the date SM gained initial Chapter 1606
eligibility or reinstatement; if not you must submit a Chapter 1606 recommendation for
correction. Complete IAW Appendix E in the GIBM SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the Chapter 1606 recommendation. State will clear the Approved or Denied workbins IAW
Appendix E in the GIBM SOP.
Alibis: SM in TPU status with a CG or CD Eligibility Status Code cannot be resolved
within this discrepancy report.
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Kicker Eligibility Discrepancies
Issues Description and How to Correct Discrepancies.
Kicker Issue Date
Discrepancies
The total number of Montgomery GI Bill Kicker contracts with an invalid or missing contract issue
date reported in IMARC or GIMs, multiplied by 1,000, and then divided by the State's number of
reported active MGIB Kicker contracts. Make a recommendation using the procedures in
Appendix I.
Kicker Contract
MOS
Discrepancies
The total number of Montgomery GI Bill Kicker contracts that have an invalid Contract Military
Occupational Specialty (MOS) Code reported by IMARC or GIMS, multiplied by 1,000, and then
divided by the State's number of reported active MGIB Kicker contracts. Make a recommendation
using the procedures in Appendix I.
Kicker Contract
MOS/DMOS
Mismatch
The total number of Soldiers with a Montgomery GI Bill (MGIB) Kicker Contract MOS that does
not match the Soldier's current Duty MOS, multiplied by 1,000, and then divided by the assigned
strength. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility
Discrepancies -
TPU
The total number of M-Day drilling Soldiers with an incorrect Montgomery GI Bill (MGIB) Kicker
eligibility status code (code values of: CB, CC, CD, CE, CF, CG for Soldiers with a Reserve
Component Category Code (RCC) of 'TPU'), multiplied by 1,000, and then divided by the TPU
Assigned Strength. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility
Status Date
Discrepancies
The total number of kicker contracts with an invalid or missing Eligibility Status Date reported in
IMARC or GIMS, multiplied by 1,000 and then divided by the State's number of reported active
MGIB Kicker contracts. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility
Discrepancies -
09R
The total number of ROTC/SMP Cadets (MOS 09R) with an incorrect Montgomery GI Bill (MGIB)
Kicker DMDC rate code, multiplied by 1,000, and then divided by the Enlisted Assigned Strength.
Ensure SM has completed the Supplemental Kicker addendum to raise to $350 and is
uploaded in iPERMS. Make a recommendation using the procedures in Appendix I. Input
comment stating “Kicker DMDC rate code needs to be updated.”
Kicker Eligibility
Discrepancies -
09S
The total number of Officer Candidates (MOS 09S) with an incorrect Montgomery GI Bill
(MGIB) Kicker DMDC rate code, multiplied by 1,000, and then divided by the Enlisted
Assigned Strength. Ensure SM has completed the Supplemental Kicker addendum to raise
to $350 and is uploaded in iPERMS. Make a recommendation using the procedures in
Appendix I. Input comment stating “Kicker DMDC rate code needs to be updated.”
Kicker Eligibility
Discrepancies -
09W
The total number of Warrant Officer Candidates (MOS 09W) with an incorrect Montgomery
GI Bill (MGIB) Kicker DMDC rate code, multiplied by 1,000, and then divided by the Enlisted
Assigned Strength. Ensure SM has completed the Supplemental Kicker addendum to raise
to $350 and is uploaded in iPERMS. Make a recommendation using the procedures in
Appendix I. Input comment stating “Kicker DMDC rate code needs to be updated.”
Kicker Multiple
Active Contracts
The total number of Soldiers with greater than 1 Montgomery GI Bill Kicker incentive contract
reported in GIMS as being in an active or suspended status, multiplied by 1,000, and then
divided by the State's number of active MGIB Kicker contracts. Make a recommendation
using the procedures in Appendix I.
Kicker Eligibility
Discrepancies -
AGR
The total number of AGR Soldiers with an incorrect Montgomery GI Bill (MGIB) Kicker
eligibility status code (code values of: BA, BB, BC, BD, BE, BF, or BG for Soldiers with a
Reserve Component Category Code (RCC) of 'AGR'), multiplied by 1,000, and then divided by
the AGR Assigned Strength. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility
Discrepancies -
MilTech
The total number of MilTech Soldiers with an incorrect Montgomery GI Bill (MGIB) Kicker
eligibility status code (code values of: BA, BB, BC, BD, BE, BF, or BG for Soldiers with a
Reserve Component Category Code (RCC) of 'MIL'), multiplied by 1,000, and then divided by
the MilTech Assigned Strength. Make a recommendation using the procedures in Appendix
I.
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Issues Description and How to Correct Discrepancies.
Kicker
Suspended
Contract
Eligibility
Discrepancies
The total number of Montgomery GI Bill Kicker contracts that are reported as being in a
suspended status in IMARC or GIMS but have a reported eligibility status code for an active or
terminated contract (code values: AC, AD, BA, BB, BC, BD, BE, BF, BG, DA, DB, DC, DD,
DE), multiplied by 1,000, and then divided by the State's number of reported active MGIB
Kicker contracts. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility
Discrepancies -
ING
The total number of ING Soldiers with an incorrect Montgomery GI Bill (MGIB) Kicker
eligibility status code (code values of: BA, BB, BC, BD, BE, BF or BG for Soldiers with a
Reserve Component Category Code (RCC) of 'ING'), multiplied by 1,000, and then divided by
the Inactive National Guard strength. Make a recommendation using the procedures in
Appendix I.
Kicker Eligibility
Discrepancies -
Loss
The total number of Soldiers that were a loss that have an incorrect Montgomery GI Bill
(MGIB) Kicker eligibility status code (code values of: BA, BB, BC, BD, BE, BF, or BG for
Soldiers that are a loss to the Army National Guard), multiplied by 1,000, and then divided by
the assigned strength. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility
Discrepancies –
Officer Training
Loss
The total number of Enlisted Soldiers who were previously officer candidates with an incorrect
Montgomery GI Bill (MGIB) Kicker DMDC rate code, multiplied by 1,000, and then divided
by the Enlisted Assigned Strength. This section also includes College First Kickers which
are not Officer Producing Kickers. Make a recommendation using the procedures in
Appendix I. Input comment stating “Kicker DMDC rate code needs to be updated.”
Kicker
Terminated
Contract
Eligibility
Discrepancies
The total number of Montgomery GI Bill Kicker contracts that are reported as being in a
Terminated status in IMARC or GIMS but have a reported eligibility status code for an active
or suspended contract. (Code values: AC, AD, BA, BB, BC, BD, BE, BF, BG, CB, CC, CD,
CE, CF, CG), multiplied by 1,000, and then divided by the State's number of reported active
MGIB Kicker contracts. Make a recommendation using the procedures in Appendix I.
Kicker Eligibility Discrepancies Explanation and Corrections
1. 09R (ROTC)
What is in the report? The total number of ROTC/SMP Cadets (MOS 09R) with an
incorrect Kicker DMDC rate code. Officer Producing Programs should have a $350 Rate Code. How to Resolve: Sometimes GIMS does not know what the correct Rate Code is and
labels the Rate Code as UNK in the Incentive Contracts tab. Submit an ACR to change the Rate
Code to $100-$350 Commissioning Kicker in GIMS drop-down menu. If the SM has a previous
Kicker contract the SM must complete a Supplemental Kicker Addendum and submit an ACR to
change the Rate Code to $100-$350 Commissioning Kicker in GIMS drop-down menu.
Complete ACR IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
2. 09S (OCS)
What is in the report? The total number of Officer Candidates (MOS 09S) with an
incorrect Kicker DMDC rate code. Officer Producing Programs should have a $350 Rate Code.
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How to Resolve: Sometimes GIMS does not know what the correct Rate Code is and
labels the Rate Code as UNK in the Incentive Contracts tab. Submit an ACR to change the Rate
Code to $100-$350 Commissioning Kicker in GIMS drop-down menu. If the SM has a previous
Kicker contract the SM must complete a Supplemental Kicker Addendum and submit an ACR to
change the Rate Code to $100-$350 Commissioning Kicker in GIMS drop-down menu.
Complete ACR IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
3. 09W (WOC)
What is in the report? The total number of Warrant Officer Candidates (MOS 09W) with
an incorrect Kicker DMDC rate code. Officer Producing Programs should have a $350 Rate
Code.
How to Resolve: Sometimes GIMS does not know what the correct Rate Code is and
labels the Rate Code as UNK in the Incentive Contracts tab. Submit an ACR to change the Rate
Code to $100-$350 Commissioning Kicker in GIMS drop-down menu. If the SM has a previous
Kicker contract the SM must complete a Supplemental Kicker Addendum and submit an ACR to
change the Rate Code to $100-$350 Commissioning Kicker in GIMS drop-down menu.
Complete ACR IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
4. AGR
What is in the report? Total number of AGR Soldiers with an incorrect Kicker Eligibility
Status code for Soldiers with a Reserve Component Category code (RCC) of AGR.
How to Resolve: You will need to determine the correct date SM became AGR by
verifying initial AGR order in iPERMS. The Kicker information should have an Kicker
Eligibility Status of CF, Contract Workflow State of Eligibility Established, and ESE Date of the
AGR order; if not you must submit an ACR for correction. Complete ACR IAW Appendix I in
the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
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5. Contract MOS
What is in the report? The total number of Kicker contracts that have an invalid MOS
code reported by GIMS.
How to Resolve: You will need to determine the correct MOS listed on the Kicker contract
loaded in iPERMS. The valid Kicker contract should have a Contract Workflow State of
Eligibility Established, if not you must submit an ACR for correction. Complete an ACR IAW
Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: DPRO does not account for MOS Conversions, SM’s enlisting for Critical UIC as
the basis code, SM’s no longer being obligated towards serving in contracted MOS, Current
ARNG Kicker Contracts, SM’s now in a Commissioning Program (MOS is now 09R, 09S or
09W), for SM’s who haven’t been awarded an MOS yet (09B), have completed their 6 year
obligation and changed MOS, or cross leveled for deployment.
6. MOS/DMOS Mismatch
What is in the report? IMARC Legacy and Conversion Kickers that were issued with a
specific Contract MOS which does not correspond to the PMOS and DMOS within GIMS.
How to Resolve: You will need to determine the correct MOS listed on the Kicker contract
loaded in iPERMS. State must determine if the discrepancy is due to a MOS conversion, IST,
Voluntary Transfer or Involuntary Transfer. The Kicker information should have a Contract
Workflow State of Eligibility Established, if not you must submit an ACR for correction. If the
discrepancy is valid you must submit an ACR to correct the issue IAW Appendix I in the GIBM
SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: DPRO does not account for MOS Conversions, SM’s enlisting for Critical UIC as
the basis code, SM’s no longer being obligated towards serving in contracted MOS, Current
ARNG Kicker Contracts, SM’s now in a Commissioning Program (MOS is now 09R, 09S or
09W), for SM’s who haven’t been awarded an MOS yet (09B), have completed their 6 year
obligation and changed MOS, or cross leveled for deployment.
7. ING
What is in the report? Kickers that were not suspended when SM transferred to ING.
Kicker Eligibility Status code does not correspond to the Reserve Component Category (RCC)
within GIMS.
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How to Resolve: You will need to determine the correct date the SM transferred to the ING
by verifying the transfer order in iPERMS. The Kicker information should have an Kicker
Eligibility Status code of CB or CC, Contract Workflow State to Eligibility Established, and the
Eligibility Status Effective Date is the date the transfer order took effect; if not you must submit a
Chapter 1606 recommendation for correction. Complete IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
8. Issue Date
What is in the report? The total number of Kicker contracts with an invalid or missing
contract issue/start/signature date reported in GIMS.
How to Resolve: You will need to determine if a valid Kicker contract is loaded in
iPERMS.
For NPS contracts the Kicker information should have the same date as the Chapter
1606 Initial 6 Year Contract Date/Obligated Service Begin Date.
For all other contracts the Kicker information will be the date the contract was
issued (see Alibi below).
The Contract Workflow State should be Eligibility Established and the Eligibility Status Effective
Date is the date the contract took effect; if not you must submit an ACR for correction. Complete
ACR IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: Currently the ACR requires three dates (Contract Start Date, Contract Issue Date,
and Contract Signature Date). All three dates will be the same date, otherwise a potential
discrepancy will be created.
9. Loss
What is in the report? The total number of Soldiers that were a loss that have an incorrect
Kicker Eligibility Status code.
How to Resolve: You will need to determine the correct date the SM became a loss by
verifying the state’s discharge order in iPERMS.
If the Kicker Eligibility Status Code is a “B” code you must submit an ACR
recommendation for correction. The correct Kicker Eligibility Status Code is determined by the
suspension/termination rules, Contract Workflow State is Eligibility Established (suspended) and
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Terminated (terminated), and the Eligibility Status Effective Date is the date the state’s discharge
order took effect.
If the SM has been a loss past the 12/36 month limit then the Eligibility Status Code
should be either a DA, DB, DC, DD or DE; Contract Workflow State is Terminated, and the
Eligibility Status Effective Date is the date the state’s discharge order took effect; if not you must
submit an ACR recommendation for correction. Complete IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved or Denied workbins IAW Appendix I in
the GIBM SOP.
Alibis: A SM could have a valid Eligibility Status Code of BE. Cases with BE code will
remain in this discrepancy until the metrics are corrected. EMI chapter 1606 loss discrepancy
data shows up in this discrepancy list.
10. MilTech
What is in the report? The total number of MilTech Soldiers with an incorrect Kicker
Eligibility Status code for Soldiers with a Reserve Component Category code (RCC) of ‘MIL’.
How to Resolve: You will need to determine the correct date SM became a MilTech by
verifying date in DMDC and GIMS. The Kicker information should have an Kicker Eligibility
Status of CE, Contract Workflow State to Eligibility Established, and ESE Date of the MilTech
start date; if not you must submit an ACR for correction. Complete ACR IAW Appendix I in the
GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: DPRO does not distinguish between Temporary, Indefinite or Permanent status.
11. Multiple Active Contracts
What is in the report? IMARC Legacy and Conversion Kickers that were issued multiple
times, with multiple Kicker control numbers, and currently in a IMARC Migrated Suspended or
Conversion Workflow State in GIMS.
How to Resolve: You will need to determine the one valid Kicker contract if there is one in
iPERMS. The valid Kicker contract should have a Contract Workflow State of Eligibility
Established, if not you must submit an ACR for correction. For all other invalid Kickers, open an
ACR and change the Kicker Eligibility Status to AD and the Contract Workflow State to Contract
Complete. Complete ACR IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
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Appendix I in the GIBM SOP.
12. Officer Training Loss
What is in the report? Enlisted Soldiers who were previously Officer Candidates with an
incorrect Kicker DMDC rate code.
How to Resolve: Verify SM was removed from an Officer Producing Program. Will need
to determine if a valid Kicker contract is uploaded in iPERMS. If SM was removed, without a
previous valid Kicker, open an ACR and change the Kicker Eligibility Status to AD, Contract
Workflow State to Contract Complete, and the Eligibility Status Effective Date is the date of the
contract; if not you must submit an ACR recommendation for correction. Complete IAW
Appendix I in the GIBM SOP. If SM received a previous $100 or $200 Kicker, open an ACR
and change the Rate Code to the previous contract amount. Complete ACR IAW Appendix I in
the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: Currently College First $350 Kickers are included in this report. DPRO thinks
these individuals were in an Officer Producing Program. These are not discrepancies.
13. Status Date
What is in the report? The total number of Kicker contracts with an invalid or missing
Eligibility Status Effective Date reported in GIMS.
How to Resolve: You will need to determine if SM gained eligibility for a Kicker. This
report shows SM with a populated Kicker Eligibility Status code but no Kicker Eligibility Status
Effective Date. This report includes all eligibility/ineligibility codes.
Kicker Eligibility Status code of AA, AB, AC, or AD code meaning ‘Not eligible’.
If the Kicker Eligibility Status code is AA, the Contract Start Date is left blank,
Contract Workflow State is Contract Complete and the Eligibility Status Effective Date is the
date SM entered the ARNG; if not you must submit an ACR recommendation for correction.
If the Kicker Eligibility Status code is AB or AC, the Contract Start Date is the
date SM signed the Kicker Addendum (should be the same as Chapter 1606 Initial 6 Year
Contract Date/Obligated Service Begin Date), Contract Workflow State is Awaiting IADT and
the Eligibility Status Effective Date is the date of this Kicker Addendum; if not you must submit
an ACR recommendation for correction.
If the Kicker Eligibility Status code is AD, the Contract Start Date is the date SM
signed the Kicker Addendum (should be the same as Chapter 1606 Initial 6 Year Contract
Date/Obligated Service Begin Date), Contract Workflow State is Contract Complete and the
Eligibility Status Effective Date is the date of this Kicker Addendum; if not you must submit an
ACR recommendation for correction.
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The correct Kicker Eligibility Status code is determined by the
eligibility/suspension/termination rules. If the Kicker Eligibility Status code is a “B, C, or D”
code, the Contract Workflow State is Eligibility Established (eligible, suspended) or Terminated
(terminated), and the Eligibility Status Effective Date is date the new code took effect; if not you
must submit an ACR recommendation for correction. Complete IAW Appendix I in the GIBM
SOP.
Impact / Result: This will clear the cases from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: Currently the ACR requires three dates (Contract Start Date, Contract Issue Date,
and Contract Signature Date). All three dates will be the same date, otherwise a potential
discrepancy will be created. IMARC Conversion status can show Eligibility Status Codes
without Eligibility Status Effective Dates.
14. Suspended Contract
What is in the report? The total number of Kicker contracts that are reported as being in a
suspended status in GIMS but have a reported eligibility status code for an active or terminated
contract.
How to Resolve: You will need to research and determine the correct Kicker Eligibility
Status Code, Contract Workflow State and Kicker Eligibility Status Effective Date for the Kicker
contract. You can use the matrix on page 47 to determine the correct Contract Workflow State.
Once you have determined the correct information you must submit an ACR recommendation
for correction. Complete IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: Many cases in this discrepancy report are legacy cases from IMARC which used a
suspension status while GIMS does not. By updating the Contract Workflow State should remove
cases from this report.
15. Terminated Contract
What is in the report? The total number of Kicker contracts that are reported as being in a
terminated status in GIMS but have a reported eligibility status code for an active or terminated
contract.
How to Resolve: You will need to research and determine the correct Kicker Eligibility
Status Code, Contract Workflow State and Kicker Eligibility Status Effective Date for the Kicker
contract. You can use the matrix on page 47 to determine the correct Contract Workflow State.
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If the SM is still serving you must determine the correct Kicker information and
submit an ACR recommendation IAW Appendix I in the GIBM SOP.
If the SM has been discharged, IAW termination rules, the Kicker information should
have an Kicker Eligibility Status code of DA, DB, DC, DD, or DE; Contract Workflow State is
Terminated; and the Eligibility Status Effective Date is the date the state’s discharge order took
effect; if not you must submit an ACR recommendation for correction. Complete IAW Appendix
I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: Many cases in this discrepancy report are legacy cases from IMARC which used a
termination status for any code while GIMS is specific to “D” codes. By updating the Contract
Workflow State should remove cases from this report.
16. TPU
What is in the report? The total number of M-Day drilling Soldiers with an incorrect
Kicker Eligibility Status code for Soldiers with a Reserve Component Category code (RCC) of
TPU.
How to Resolve: Review Chapter 1606 prior to recommending an ACR. The Kicker ACR
should have the same Eligibility Status Code as Chapter 1606. If the Kicker Eligibility Status
code is different than Chapter 1606 Eligibility Status code and the Contract Workflow State does
not correspond to the Eligibility Status Code, submit an ACR for correction. Use the matrix on
page 47 for the correct Contract Workflow State. Complete ACR IAW Appendix I in the GIBM
SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix I in the GIBM SOP.
Alibis: There are certain codes which DPRO will determine as a discrepancy, i.e. CG code
for Dedicated Guard, CD code for awaiting Unsatisfactory Participation, CE code is for SM in a
voluntary move out of contract MOS for 12 months or less and also for MilTech positions. Note:
MilTech personnel cannot be in a TPU status.
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Other Discrepancies
Issues Description and How to Correct Discrepancies.
Commissioned
Officers W/O
Degrees
The total number of Commissioned Officers in the assigned strength without a college degree,
multiplied by 1,000, and then divided by the total number of Commissioned Officers in the
assigned strength. Tracking tool for State ESO to track selected officers.
MGIB Chapter
33 TEB Pending
Greater than 45
Days
The total number of Montgomery GI Bill (MGIB) Chapter 33 Transfer of Education Benefits
Agreements that are in a pending status reported in GIMS for greater than 45 days, multiplied
by 1,000 and then divided by the State's number of reported MGIB Chapter 33 Eligible
Soldiers. Make a recommendation using the procedures in Appendix A.
Kicker / 1606
Eligibility Code
Mismatch
The total number of Soldiers with a Montgomery GI Bill (MGIB) Kicker eligibility status code
that does not match their reported MGIB Chapter 1606 Eligibility Status Code multiplied by
1,000, and then divided by the assigned strength. Make a recommendation using the
procedures in Appendix I.
1. Commissioned Officer W/O Degrees
What is in the report? The total number of Commissioned Officers in the assigned
strength without a college degree.
How to Resolve: You must verify when the SM has completed their Bachelor Degree and
ensure the diploma is uploaded in iPERMS and the Civilian Education code is updated in
SIDPERS. An OWD who contracts for a Kicker 91 days or more after commissioning, but
before obtaining their Bachelor’s Degree, only receives a $200 Kicker. If there are any
discrepancies, open an ACR and submit an ACR IAW Appendix I in the GIBM SOP.
Impact / Result: This will clear the IMARC Legacy from the workbin after PEC Approves
or Denies the ACR recommendation. State will clear the Approved ACR or Denied ACR
workbins IAW Appendix I in the GIBM SOP.
2. MGIB Chapter 33 TEB Pending Greater than 45 days
What is in the report? The total number of Chapter 33 Transfer of Education Benefits
Agreements that are in a pending status as reported by GIMS for more than 45 days since the
date of the request.
How to Resolve: You will need to determine when a SM requested to transfer their
education benefits in milConnect and see when the contract was created in GIMS. The TEB is
usually awaiting an updated ETS to cover the four year requirement to transfer or determination
of medical disposition. Complete recommendation IAW Appendix A in the GIBM SOP.
Impact / Result: This will clear the Legacy cases from the workbin after PEC Approves or
Denies the TEB request IAW Appendix A in the GIBM SOP.
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3. Kicker / 1606 Eligibility Code Mismatch
What is in the report? The Soldiers with a Kicker Eligibility Status code that does not
match their reported Chapter 1606 Eligibility Status Code.
How to Resolve: The Kicker ACR should have the same Eligibility Code as Chapter 1606.
If the Kicker Eligibility Status code is different than Chapter 1606 Eligibility Status Code and the
Contract Workflow State does not correspond to the Kicker Eligibility Status Code, submit an
ACR for correction. Use the matrix on page 47 for the correct Contract Workflow State.
Complete ACR IAW Appendix E and Appendix I in the GIBM SOP.
Impact / Result: This will clear the case from the workbin after PEC Approves or Denies
the ACR recommendation. State will clear the Approved ACR or Denied ACR workbins IAW
Appendix E and Appendix I in the GIBM SOP.
Alibis: DPRO doesn’t have a business rule when someone is in a MilTech position.
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Section III. Leadership Reports
The DPRO Leadership reports are another proactive way to identify eligibility discrepancies.
Issues Description and How to Correct Discrepancies.
MGIB Chapter
1606
Eligibility
Exceptions
The MGIB Chapter 1606 Eligibility Exceptions report contains information related to the data
quality and eligibility status code discrepancies for Montgomery GI Bill (MGIB) Chapter 1606
education incentives for Soldiers. Make a recommendation using the procedures in Appendix E.
MGIB Chapter
33 TEB
Soldiers at
Risk
The MGIB Chapter 33 TEB Soldiers at Risk report identifies Soldiers that have current MGIB
Chapter 33 Transfer of Education Benefits (TEB) Agreements who are at risk of losing eligibility
for this benefit due to separation from service prior to the expiration of their TEB obligation End
Date. This report identifies Soldiers who departed TPU status prior to completion of their
OED. Contact GIBST to research.
Kicker
Eligibility
Exceptions
The MGIB Kicker Eligibility Report contains information related to the data quality and eligibility
status code discrepancies for Montgomery GI Bill (MGIB) Chapter 1606 education incentives for
Soldiers. Make a recommendation using the procedures in Appendix I.
MGIB Officer
Kicker
Eligibility
Exceptions
The MGIB Officer Kicker Eligibility Report contains information related to the data quality and
eligibility status code discrepancies for Montgomery GI Bill (MGIB) Chapter 1606 education
incentives for Soldiers. Make a recommendation following procedures in Appendix I.
Potential Post
9/11 Eligible
Soldiers
The Potential Post 9/11 Eligible Soldiers report contains information on Soldiers potentially eligible
for Post 9/11 GI Bill Benefits, and on those who have transferred their eligibility for benefits to a
dependent (i.e., TEB). This list is for internal State use.
Potential Post
9/11 Eligible
Soldiers (with
dependents)
The Potential Post 9/11 Eligible Soldiers (with dependents) report contains information on Soldiers
potentially eligible for Post 9/11 GI Bill Benefits, and on those who have transferred their eligibility
for benefits to a dependent (i.e., TEB). This report is filtered to only include Soldiers with
Dependents listed in TAPDB-G. This list is for internal State use.
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Appendix S: GI Bill / Kicker Eligibility – Management Using State Reports
There are critical manual reports the State GI Bill Manager MUST receive from the G-1 to
proactively manage their program. The critical reports needed to manage Soldier records are:
1. Pre-Separation: (Weekly) GI Bill Managers must identify all Soldiers who are requesting
separation or retirement to determine if the Soldier is separating before completion of a TEB
OED. The identification must occur during the request for orders (RFO) process for timely
management of TEB in order to prevent Soldier recoupment and hardship.
2. A GI Bill Manager can locate different reports that will aid in determining and managing GI
Bill eligibility. Reports can be acquired from DPRO, State G-1 Application (Apps), State G-1
Enlisted Personnel Management (EPM) and Officer Personnel Management (OPM), State
Human Resource Office (HRO) and State Officer Strength Manager (OSM). The following
matrix will assist in determining where specific reports can be located.
DPRO G-1 Apps G-1 EPM/OPM HRO OSM
IADT
Graduation
IADT
Graduation Mobilization AGR Gains
Dedicated Guard
Scholarships
ING Duration Prior Service
Gains Losses AGR Losses
NOVAL Pay NOVAL Pay SIDPERS MilTech Gains
Losses SIDPERS MilTech Losses
MilTech Temp Status
3. Prior Service Gains: (Monthly) This report is sent from State G-1. GI Bill Managers must
identify all PS gains who contracted for a Kicker and request and upload the Kicker contract
documents to push the Kicker contract on to validation. Note: Accessions packets must be
routed through the education staff so the Kicker contracts can be entered in iPERMS and
submitted for validation.
4. AGR Gains: (Monthly) This report is sent from State HRO. Provide a list of all newly hired
AGR personnel to the GIBST at [email protected]. GIBST will determine eligibility and
process all enrollments for Chapter 30.
5. Unsatisfactory Participation (NOVAL Pay Report): (Monthly) This report is subscribed
through DPRO Leadership Reports; Strength Readiness, NOVAL Pay. This report can be
individually matched with the UnSat section in SM’s Unsat tab in GIMS. The GI Bill Manager
must receive this report to identify Soldiers who are an Unsatisfactory Participant (9 AWOLS
within any 12 month period) IAW governing Chapter 1606 & Kicker policy. Unsatisfactory
Participants can also be identified through State G-1 reports.