G+G CHALLENGE: THE GAP DONE BY: SARAH LEE SY
G+G CHALLENGE: THE GAP DONE BY: SARAH LEE SY
BRAND STRATEGY • Epitome of casual
American style • Accessibly priced,
inclusive to the everyday person
• High value compared to competing fast fashion brands
• High quality at affordable prices
• Retail prices position brand within mid-level high street segment of apparel
• Strong global presence in over 40 countries
BRAND STRATEGY • Mass-market appeal VS
American-centric brand strategy
• Simple, easy, comfortable clothing caters to needs of a wide variety of consumers
• Kids to millennials to working professionals
• Appeals to modern person of today
• Effortlessness as the center of the brand message
TARGET MARKET • Everybody who dresses
casually at some point of their day
• Price range: consumers investing in long-lasting casual clothing
• Demographics: mid-to-high income earners
• Demographics: English-speaking majority
• Psychographics: exposed to American lifestyle by way of living or through TV, film & media
TARGET MARKET • Global, mass-market
brand
• Aimed at many age groups (many product lines – GapKids, Gap Maternity)
• No single consumer profile
• Challenge for marketers: continuous research and adaptation to cater to market changes
COMPETITOR: UNIQLO • Similar position in
the market • Occupy similar
competing space in many markets
• Both have great global presence despite originating from different countries
• Uniqlo’s advantage: heavy investment in research and development
COMPETITOR: UNIQLO • Small number of
technically superior clothing products
• Outerwear, waterproof garments
• Retains affordable pricing strategy = high product value
• The Gap: difficult to match quality, over-diversified product line
STEREOTYPES • American-only brand • Misleading for global
consumers (especially in Eastern markets)
• Casual everyday style = barriers into higher end markets and product lines
• Difficult to feature prominent celebrities in marketing campaigns (odd placement)
• Pose threat to relatable strategy
Print campaign featuring actor
Jon Hamm
AREAS OF IMPROVEMENT
• Multiplicity of product offerings = difficult to control quality + difficult to define message
• Consumers: “Is price worth value?”
• Diffusion brands (e.g., Athleta) higher price range than core business
• Dilution of affordability strategy
AREAS OF IMPROVEMENT
• Blurriness of marketing campaigns
• Dress normal campaign by Wieden + Kennedy
• Failure to drive sales
• Struggle to find identity
• Difficulty of namesake to compete with popular fast fashion brands
• Competitors: H&M, Forever21, Uniqlo offer clearer messages
THE END