Getting the Most Out of Your Flexible Workforce with Services Procurement Presenter: Amy Woodham, Product Manager – Beeline July 25, 2012 HR.com Webcast
Nov 15, 2014
Getting the Most Out of Your Flexible Workforce with Services Procurement Presenter:
Amy Woodham, Product Manager – Beeline
July 25, 2012
HR.com Webcast
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Social Media
• Follow and contribute to the webcast
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Agenda
• Where does Services Procurement Fit?
• Defining Services Procurement
• Common Terminology
• Current Trends
• Market Problems
• Organizational Benefits
• Key Considerations
Where does Services Procurement fit?
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Where does Services Procurement fit?
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Where does Services Procurement fit?
Professional Staffing
Temporary Staffing
Services Procurement
Outsourced Workers
• Resource augments current staff (for example, PM/IT resource)
• High value added• Adds capacity / increases
flexibility and scalability• Immediate cost savings
opportunity• Typical implementation
focuses on IT Contractors first due to large volume
• Repeatable hiring process• Compensated hourly,
usually to a rate card• Managed by Organization• Individual resources
• Commoditized skills• Task oriented/lower value• Adds capacity/increases
flexibility• Highly repeatable hiring
process• Compensated hourly• Managed by Organization• Supplier executes per
internal requirements• Individual resources
• Specialized skills not inherent to current staff
• Want to develop knowledge
• Typically brings expertise measured on delivery
• Compensated based on competitive bid of deliverables or SOW outcome
• Complex contracts deliverables
• Milestone-based work with awards/penalties associated one to many resources
• Longer duration contracts that don’t change often
• Not core business function• Supplier manages to
internal requirements/SLAs
• Open-ended employment relations with the supplier
• 1 to many resources
• What is the difference?
• Specialized skills not inherent to current staff
• Want to develop knowledge
• Typically brings expertise measured on delivery
• Compensated based on competitive bid of deliverables or SOW outcome
• Complex contracts deliverables
• Milestone-based work with awards/penalties associated one to many resources
Services Procurement
Defining Services Procurement
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Defining Services Procurement – What is it?
Services Procurement is a process for buying
and managing strategic outsourcing of
work and consultancy through a Statement of Work (SOW)
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Poll
• Is your Services Procurement process centralized, decentralized, I have no idea?
Common Terminology
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Common Terminology
CompetitiveBid
Milestone/Deliverable
Time&Materials
SO
W
RF
xFixedBidProject
Current Trends
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Current Trends
95%looking for
Services Procurement 14% organizations claiming SOW
visibility
Source: Aberdeen
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Current Trends – Growth Outlook
Source: Staffing Industry Analysts
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Current Trends – SOW based spend gaining visibility
65-78% of companies non full-time employee labor spend falls into SOW
based engagements
Market Problems
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Market Problems – What we’re hearing
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Market Problems – Who needs it?
• Fortune 500
• Global 1000
• You?
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Market Problems – Can you answer?
• Do you have visibility into your Statement of Work initiatives?
• Are you effectively managing this spend category?
• Is a competitive bid process used to generate the best cost and outcome?
• Do you have the data you need to trend project costs and analyze quality?
• Does your organization have insight into the budget and scope of all projects?
Organizational Benefits
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Poll
1#• What is your #1 driver to implement a
Services Procurement solution?
– Visibility – Compliance – Cost Savings– Quality – Operational Efficiency
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Organizational Benefits
• #1 reason to implement a Services Procurement solution is…
VISIBILITY
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Organizational Benefits
• Additional reasons to implement a Services Procurement solution is…
COMPLIANCE
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Organizational Benefits
• Additional reasons to implement a Services Procurement solution is…
OPERATIONAL EFFIENCY
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Organizational Benefits
• Additional reasons to implement a Services Procurement solution is…
COST SAVINGS
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Organizational Benefits
• Additional reasons to implement a Services Procurement solution is…
QUALITY
Key Considerations
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Key Considerations
• VMS providers, there are a lot of different options
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Poll
• Is your company currently building a business case?
– Yes, we are currently trying to implement a solution– We are 3-6 months out from implementing a solution– We are 6 months+ out from implementing a solution– I do not know
Summary
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Summary
• Where does Services Procurement Fit?
• Defining Services Procurement
• Common Terminology
• Current Trends
• Market Problems
• Organizational Benefits
• Key Considerations
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Summary – Download our latest whitepaper
• http://www.beeline.com/thought-leadership/whitepapers/services-procurement/
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Summary – About Beeline
• Founded in 2000 & an independent subsidiary of Adecco Group S.A. since January 2010
• Headquartered in Jacksonville, FL with key hub locations in Chicago, London, Zurich and Manila
• 100+ clients and approaching $8B in spend under management
• Support of all services types – Contingent Staff (Staff Aug), SOW, Offshore, Recurring Services & Outsourced Workers
• Industry leading Usability, Reporting and Business Intelligence
• Proven integration with ERP and other third party platforms
• A 2010 & 2011 Staffing Industry Analysts “Top Overall Performer”
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Questions