Meeting the Needs of Students Online Get ‘Embed’ Your Librarian! with Joe Hardenbrook Instruction & Reference Librarian Cofrin Library, UW-Green Bay [email protected] @mrlibrarydude Anne Kasuboski Distance Education & Reference Librarian Cofrin Library, UW-Green Bay [email protected] @CofrinLibraryGB
Get ’Embed’ with Your Librarian! Meeting the Needs of Students Online
Nov 16, 2014
Presentation for the 2013 Wisconsin Association of Academic Librarians: What do you do with students you rarely see in the library? University of Wisconsin-Green Bay has a growing adult learner population, most of which take classes solely online. Reaching these students can be challenging. Librarians conducted an assessment of adult students to investigate their needs. This session will focus on the assessment results and the outreach plan put into place. It will highlight several initiatives, including the embedded librarian program, marketing efforts, and learning tools geared towards online and adult students. Based on feedback from students and faculty, an increase in reference questions, as well as high usage statistics from librarian-created tutorials and discussion boards, the outreach plan is working. Come and learn about these best practices for online and adult learners and share your ideas, as well.
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Meeting the Needs of Students Online
Get ‘Embed’
Your Librarian!
with
Joe HardenbrookInstruction & Reference LibrarianCofrin Library, UW-Green [email protected] @mrlibrarydude
Anne KasuboskiDistance Education & Reference LibrarianCofrin Library, UW-Green [email protected] @CofrinLibraryGB
embedded?Why go
onlineRapid growth of
programs
adult students
Returning
with different needs
varyingStudents have
skill levels
extendLimited staff to
services
Expectationof services
@ time & place of need
student & faculty
Current efforts not meeting
needs
UW-Green Bay
6,700students
Adult Degree & Nursing
Online classes: mostly
MSW & Health Information Technology
75 % onlineSummer classes:
traditional
Some online options
forstudents
Adult Degree Program
900+studentsBachelor of Arts,
Bachelor of Applied Studies, Bachelor of
Business Admin.
onlinewith some other formats
Mostly
Mix of full-time & retiredfaculty, and adjuncts
Nursing Programs
4 programsUWGB participates in
soon-to-be
RN to BSN
3 differentcompletion degrees
Faculty may not be
UWGB-based
online programMSN
- Fall 2013
Collaborative Programs
complexityAdded
Each institution hasits own procedures
contact?Who do you
LibraryWhat can the do?
Learning Styles
Varying tech skills
Sage on the stagevs. Guide on the side
“Chunking”
info into manageable bits
Librarypoint of
help at
need
Teaching Strategies Timel
yresponse to
questions & concerns
essential
doneto get the task
Give students what they need Interactivity
is key
Computer Lit v. Info Lit
information literacy
Computer literacy
is not
their skill level
Faculty & students
overestimate
due to
Wecker study: Some students with
less knowledgecomputer skillsadvanced
shallow processing
more
acquire
Survey – Spring 2011
informationProvide
what services are usedAssess
what is neededFind out
Gage knowledgeof library services
Student Survey Faculty
Survey
Student Survey
awarenessLack of Problems with
full-text articles
LibraryinfoMore
needed in coursesintro
“I’m intimidated by the
library and wasn’t aware
that there were people able
to help with research
papers and the like.”
– Student Comment
Student Survey
Faculty Survey
citing sourcesStudents need help
toolFaculty need a
Libraryfamiliarize themselves
to
with the
intro
component should beLibraryadded to courses
“The real challenge is the uneven
preparation students have coming
into my classes. Many need a great
deal of tutoring before we can
begin framing research questions
and other subjects that are more
appropriate for a 300 level class.”
– Faculty Comment
Faculty Survey
More promotion of library services
Research assistance available
evenings & weekends
Increase use of
Embedded Librarian
More online tutorials
More citation
assistance
Increase use of library
resources for student
work
Outreach Plan
Embedded Librarian
faculty in D2L
withPartner
Pilot Program
Discussion Forums
to the Library
Puts a Name & Face
approachFlexible
component is keyResearch
Benefits
PersonalConnection
Self-ConfidenceBuilds
proactiveLibrarian can be
with issues
Decreasefaculty workload
http://libguides.uwgb.edu/adult_degree
http://libguides.uwgb.edu/AD_faculty
Adult Degree Library Guide
Adult Degree Library Guide
535
views
Fall 2011
613
views
Spring 2012
1856
views
Fall 2012
1424
views
Spring 2013 (to date)
http://libguides.uwgb.edu/nursing
Nursing Student Library Guide
500
views since Fall 2012
Nearly
Course Research Guides
Human Biology 102: Intro to Human Biology
Human Development 336: Gender Development Across the Lifespan
5,129
views
Fall 2010
21,070
views
Fall 2011
44,455
views
Fall 2012
Stats
Citing Sources - NoodleTools
feedbackSurvey
Frequentlyasked for
Pilot year
http://libguides.uwgb.edu/CiteYourSource
Tutorials
Captivate & iMovie
ServicesSkill
sDatabases
Tutorial Planning
High Importance
Evaluating information found on websites
How to identify if a source is scholarly
How to cite materials properly
Medium Importance
Choosing relevant library databases
Choosing correct search terms and keywords
How to locate a full-text
Information on plagiarism and academic honesty
Low Importance
Searching for articles in a library database
Getting materials not owned by Cofrin Library
Finding a book in the library catalog
Marketing
Pilot Program
meetingsDepartment
Newsletters & Email
Marketing Graphics
Student Orientation
Advocating for Support
dedicatedHaving
people
Fundingallocation
ask
Library leadership needs to
storyTell your
dataDemonstrate with
rightTargeting the
courses
Retention
Skillsassessment
Assessment of services
Virtualoffice hours
Synchronous ability
PortalTutorial
collaborationFaculty
Going Forward
Sharing & Questions
This presentation uses Creative Commons images available from Flickr:
“Like”: http://www.flickr.com/photos/catspyjamasnz/6962664528/ “Abstract Fabric Swirls Background”: http://www.flickr.com/photos/hippie/2496105788/ “8th Floor, Looking Towards the Northwest”: http://
www.flickr.com/photos/uwgbadmissions/4566554982/in/set-72157623964402410 “Cofrin Library on a fall morning”: http://
www.flickr.com/photos/uwgbadmissions/5057569642/in/set-72157625053510342 “Tools of a midwife”: http://www.flickr.com/photos/gatesfoundation/6506582587/ “Branches”: http://www.flickr.com/photos/bobulix/349253048/ “01.12.11”: http://www.flickr.com/photos/colemama/5350206736/ “The Chalk Board (104/365)”: http://www.flickr.com/photos/spyker3292/5620687226/ “Mac Keyboard”: http://www.flickr.com/photos/declanjewell/1352003098/ “HELP POINT”: http://www.flickr.com/photos/polandeze/2274363944/ “Survey Says…”: http://www.flickr.com/photos/rusty_clark/8620867436/ “070305”: http://www.flickr.com/photos/cocoen/411960476/ “Shelving”: http://www.flickr.com/photos/cofrin_library/5185468876/in/set-72157625288287283 “The Adventurers”: http://www.flickr.com/photos/mikee032901/2306216747/ “Questions”: http://www.flickr.com/photos/oberazzi/318947873/
Image Sources
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