Gestion Logistica y de Operaciones - Sesion 2

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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Kg pfxfn` kx dmx~`rmf' kg c{~{r` kx {l jmx~krm`' d`} kx {l rkifg`' p`r kx` xk gk ggfjf _rkxkl~k Cmxd

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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h`lxkh{kl~kx,_R@L@X^MH@ @ C@RKHFX^MLI1

J~`n` nk prknmhhml v{k mjpgmhf gf pr`}khhml nk xkrmkx nknf~`x f {lf `h{rrklhmf pr`bfbgk nkg nkxfrr`gg` nk {lf ~klnklhmf,

_R@X_KH^MSF @ C@RKXMID^1

Hmklhmf v{k kx~{nmf kg c{~{r` pfrf h`jprklnkrg` } p`nkr mlcg{mrx`brk kg,

Ig`xfrm` nk ^rjml`x

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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FHHM@L NKG D@JBRK1Ifx~l Bkrikr' nmhk v{k l` xk kx~f xki{r` nk fcmrjfr g` v{k sf fx{hknkr kl kg c{~{r` xm x`gfjkl~k l`x i{mfj`x kl gfxpr`}khhm`lkx bfxfnfx kl gfx pr`irkxm`lkx' gf _r`xpkh~msf l`

p{knk xml` rkn{hmr gf mlhkr~mn{jbrk' xkr jkl`r xm x`j`xhfpfhkx nk nk~kh~fr g` v{k g`x d`jbrkx dfl nkhmnmn` rkxpkh~` fx{ pr`pm` c{~{r`,

C[^[R@X _R@BFBGKX $C[^[RMBGKX-1

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gk}kx nk gfx pr`bfbmgmnfnkx f ~rfsx nk g`x pr`}kh~`x' fldkg`x' }

~kj`rkx' n`lnk gfx pkrx`lfx ~`jfl gfx nkhmxm`lkx hgfskx } x`l

kgg`x g`x v{k dfhkl x{ c{~{r`,

Ig`xfrm` nk ^rjml`x

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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nkhmxm`lkx dfhkl kg c{~{r` } ~`n` kx~` g` nkhmnk kg d`jbrk'

v{mkl nmxkf x{ pr`pm` c{~{r` f ~rfsx nkg c{~{r` pr`bfbgk' g`

v{k xmilmcmhf v{k fg l{ks` c{~{r` xk gk nkl`jmlf c{~{r`

nkxkfbgk,

Ig`xfrm` nk ^rjml`x

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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MNKFX C[KRQFX

Kg c{~{r` l` p{knk xkr nk~krjmlfn` p`r kg pfxfn`,,,Kg prkxkl~kkx~ prkfn` h`l kg c{~{r` $Knj{ln` B{re' 699;-,

L` xk p{knk skr kg c{~{r` h`j` {lf h`l~ml{fhml nkg pfxfn`,,,

_`rv{k kg c{~{r` ggkifr f xkr nmckrkl~k, ^klkj`x v{knkxfprklnkr gf c`rjf h`j` l`x dkj`x ggksfn` h`l kg pfxfn`pfrf ~rf~fr h`l kg c{~{r`,,, L`x kl~{xmfxjfj`x p`r kg c{~{r`p`rv{k l`x`~r`x p`nkj`x nfrgk c`rjf $Hdfrgkx Dfln}' 6==3-,

Kg pfxfn` kx {lf c`~`irfcf pkgmir`xf nkg c{~{r`,Fc`r~{lfnfjkl~k' df} {lf kx~r{h~{rf nkg prkxkl~k v{k h`l~mklkg`x gfnrmgg`x nkg c{~{r`, Kg c{~{r` dfhk x`jbrf x`brk kg prkxkl~k$Jh Jfx~kr' 6==3-,

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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Smxg{jbrfln` kg C{~{r`

Kx mjp`xmbgk v{k ktmx~fl jv{mlfx s`gfn`rfxjx pkxfnfx v{k kg fmrk $G`rn Ekgsml'_rkxmnkl~k nk gf R`}fg X`hmk~}' 6442-,

Kg hfbfgg` kx~ fv{ pfrf v{knfrxk' kg

f{~`jsmg kx xg` {lf l`sknfn $Ikrkl~k nkgBflh` nk Jmhdmifl f Dklr} C`rn' 6=?4-,

L` df} pr`bfbmgmnfn v{k kg d`jbrk p{knf{~mgmqfr gf c{krqf nkg ~`j` $Nr, R`bkr~ Jmggmekl'

_rkjm` L`bkg nk Cxmhf' 6=28-,

V{ml nmfbg`x sf f v{krkr kxh{hdfr g` v{k {lfh~`r nmhk0 $Dklr} Yfrlkr' pr`n{h~`r nkpkgh{gfx' 6=29-

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Mlskl~`rkx _r`xpkh~msmx~fx

Gf mnkl~mcmhfhml nk gfx p`~klhmfgmnfnkx kx gf pfr~k cfxhmlfl~k nk gf

pr`xpkh~msf } l` p{knk gmjm~frxk x`g` f x`g{hm`lfr gfx lkhkxmnfnkx

fh~{fgkx' xml` v{k g` mjp`r~fl~k kx nk~kh~fr g`x kjbrm`lkx nkg c{~{r`,

GK@LFRN@ NF SMLHM16>;2*6;6=' kl kgxmig` TSM' nkxfrr`gg`~k`rfx fnkgfl~fnfx f x{ p`hf h`j`1 kg dkgmhp~kr`' kg hfrr` nk

h`jbf~k' kg x{bjfrml`' kl~rk `~r`x' v{k xk dmhmkr`l rkfgmnfn kl kg

xmig` TT,

A[GM@ SKRLK16424*6=?;' kxhrm~`r k mlskl~`r crflhx' j{rm xmlxfbkr v{k dfbf xmn` {l` nk g`x prmjkr`x pr`xpkh~msmx~fx' x{ {~`pf

nkg smfak f gf G{lf' gfx 2?'??? gki{fx nk smfak x{bjfrml` Lf{~mgm{x

kl~rk `~r`x,

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

9/42

Mlskl~`rkx _r`xpkh~msmx~fx

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nkg ~rflxp`r~k pfrmxmklxk krf v{k' gf ikl~k xk j`smgmqfrf

kl ~rkl p`r nkbfa` nk gf hm{nfn, H`l`hmn` g{ki` p`r x{pfr~mhmpfhml kl gf x{pkrsmxml nk gf h`lx~r{hhml nkg

Jk~r` nk _frx,

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pr`}kh~`r h`l`hmn` h`j` hmlkjf~irfc`' lfnmk gkx dmq`

hfx`' rkhml f pfr~mr nk 6=>? p{n` xkr ktpg`~fn`,?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf =

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_r`xpkh~msf

X`l ~kl~f~msfx xmx~kj~mhfxpfrf `bxkrsfrf gfri`

pgfq` kg c{~{r` nk gf Hmklhmf' gf ^khl`g`if' gf

Kh`l`jf } gf X`hmknfn' h`l kg pr`pxm~` nkmnkl~mcmhfr gfx ~khl`g`ifx kjkrikl~kx v{k

pr`bfbgkjkl~k pr`n{qhfl g`x jf}`rkx bklkcmhm`x

kh`ljmh`x } x`hmfgkx, $@HNK-

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Smx{fgmqfr kg c{~{r`' h{fln` kx~k l` p{knk xkr smx~` h`j` {lf xmjpgk

pr`g`lifhml nkg pfxfn`, ^fg smx{fgmqfhml h`lxmx~k kl ~klkr {l pfl`rfjf nk g`x

c{~{r`x p`xmbgkx' rkprkxkl~fn`x hfnf {l` nk kgg`x kl kxhklfrm` nk~krjmlfn`,

Gf _r`xpkh~msf xk pr`p`lk mg{jmlfr gf xkgkhhml nkg prkxkl~k h`l {lf g{q nk g`xp`xmbgkx c{~{r`x' {lf b{klf pr`xpkh~msf l` kx' lkhkxfrmfjkl~k fv{kggf v{k xk

rkfgmqf' pfrf h`ln{hmr f {lf fhhml ' ksm~f g`x pkgmir`x c{~{r`x } b{xhf kg g`ir` nkg

`bak~ms` nkxkfn`,

Kx kg kakrhmhm` h`gkh~ms` nk flgmxmx } h`j{lmhfhml kl~rk ktpkr~`x pfrf mnkl~mcmhfr

gfx h`jp`lkl~kx pr`bfbgkx nk kxhklfrm`x nk c{~{r`1 gfx pr`}khhm`lkx ~khl`gimhfx

nk g`x jmxj`x' x{x kckh~`x x`hmfgkx } kh`ljmh`x' `bx~h{g`x } c{krqfx f cfs`r,

Nkcmlmhml nk _r`xpkh~msf

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Kx {lkakrhmhm` h`gkh~ms`' nk rkcgktml h`jpfr~mnf,Kx~f kx

x{ jf}`r rmv{kqf,

Kg gfri` pgfq` 6?' 6;' f skhkx 2? f`x x`l g`x d`rmq`l~kx

dfbm~{fgkx nk g`x kakrhmhm`x nk pr`xpkh~msf,

Xk xm~f kg h`l`hmjmkl~` fpgmhfn` kl gfx h``rnklfnfx

rkfgkx nk gf x`hmknfn kl gf v{k xk sf f fpgmhfr,

Xk flfgmqfl } sfg`rfl g`x `bx~h{g`x } cfhmgmnfnkx v{k xk

`p`lkl ` fp`}fl f gf jf~krmfgmqfhml nk gfx pr`}khhm`lkx

~khl`gimhfx

_r`xpkh~msf

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H`lhkp~` nk _r`xpkh~msfKx {lf nmxhmpgmlf h`l smxml ig`bfg' xmx~jmhf' nmljmhf

} fbmkr~f' v{k ktpgmhf g`x p`xmbgkx c{~{r`x' l` x`g` p`r

g`x nf~`x nkg pfxfn` xml` c{lnfjkl~fgjkl~k ~klmkln`

kl h{kl~f gfx ks`g{hm`lkx c{~{rfx nk gfx sfrmfbgkx'h{fl~m~f~msfx } x`brk ~`n` h{fgm~f~msfx' fx h`j` g`x

h`jp`r~fjmkl~`x nk g`x fh~`rkx mjpgmhfn`x' nk jflkrf

v{k rkn{hk gf mlhkr~mn{jbrk' mg{jmlf gf fhhml prkxkl~k} fp`r~f jkhflmxj`x v{k h`ln{hkl fg c{~{r` fhkp~fbgk'

h`lsklmkl~k ` nkxkfn`,

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H@J[LMHFHML1 Nk pkrx`lfx nk nmx~ml~`x hfjp`x hmkl~cmh`x }~khl`gimh`x' mln{x~rmfgkx' fnjmlmx~rfhml pbgmhf' v{k ~rfbfafla{l~`x ml~krhfjbmfln` mlc`rjfhml } `pmlm`lkx kl {lf c`rjfxmx~kj~mhf,

H@LHKL^RFHML1 Nk ktpkr~`x kl fx{l~`x nk gfri` pgfq`' g` v{kl` xk nf h`jljkl~k,H@@RNMLFHML1 Nk gfx fh~msmnfnkx hmkl~cmhfx } ~khl`gimhfxc{~{rfx nk g`x nmx~ml~`x ir{p`x,H@LXKLX@1 Rkckrkl~k f gfx ~klnklhmfx c{~{rfx } gfx prm`rmnfnkx nkgf mlskx~mifhml } nkxfrr`gg`,H@J_R@JMX@1 Nk g`x pfr~mhmpfl~kx h`l g`x rkx{g~fn`xh`lxki{mn`x,H@J_RKLXML1_frf kl~klnkr kg hfjbm` f kxhfgf ig`bfg

Gfx 3 H x nk _r`xpkh~msf

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 6;

Fh~m~{nkx crkl~k fg c{~{r`

Crkl~k fg c{~{r` g`x d`jbrkx ~klkj`x gf kgkhhml nk fn`p~frh{f~r` `phm`lkx1

Kg fskx~r{q pfxms` v{k x{crk kg hfjbm`,

Kg b`jbkr` rkfh~ms` v{k xk `h{pf nk h`jbf~mr kghfjbm` {lf skq v{k xk df nkhgfrfn`,

Kg fxki{rfn`r prk*fh~ms` v{k xk prkpfrf pfrf g`x

hfjbm`x prksmxmbgkx'

Kg h`lxpmrfn`r pr`*fh~ms` v{k ~rf~f nk pr`s`hfr g`xhfjbm`x nkxkfn`x,

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Gfx prki{l~fx nk gf pr`xpkh~msf

V{ p{knk `h{rrmr0

V{ p{kn` dfhkr0

V{ s`} f dfhkr0

Hj` s`} f dfhkrg`0

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C{lnfjkl~` nk gf _r`xpkh~msf

FL^MHM_FHMLRkcgktml kx~rf~imhf

F_R@_MFHMLJ`~msfhml }

j`smgmqfhml h`gkh~msf

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Kg ~rmli{g` irmki`

?2/?6/2?68 69Nr, Bklm~` Qrf~k @~r`gf

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J`nkg`x nk gf _r`xpkh~msf

Flig` * L`r~kfjkrmhflf1

C{~{rk X~{nmkx' b{xhf kx~{nmfr kg c{~{r` pfrfh`l`hkrg`, G`x kx~{nm`x kx~l nmrmimn`x f jka`rfr

l{kx~r` h`l`hmjmkl~` x`brk kg c{~{r`,

K{r`pkf1

_r`xpkh~msf $c`rkxmid~-, B{xhf h`jprklnkr kg c{~{r`pfrf mlcg{mr kl g $Ifx~`l Bkrikr- pfrf ~rflxc`rjfr gfrkfgmnfn } ~`jfr nkhmxm`lkx nkxnk fd`rf pfrf ggkifrf c{~{r` nkxkfn`,

?2/?6/2?68 64Nr, Bklm~` Qrf~k @~r`gf

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 6=

_R@X_KH^MSF

~

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; f`x 2? f`x

7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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_`r~fc`gm` nk Dkrrfjmkl~fx nk_r`xpkh~msf

HRKF^MSMNFN

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NK MNKFX

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7/23/2019 Gestion Logistica y de Operaciones - Sesion 2

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Ktmx~kl jfx nk 62? jk~`n`g`ifx' gfx jx kjpgkfnfx x`l1 J~`n` Nkgpdm,

Nmfirfjf hf{xfg

bfh` nk Rkilmkr,

Jf~rmq nk Mjpfh~` Hr{qfn`,

Flgmxmx j`rc`gimh`,

Flgmxmx nk ~klnklhmfx } nk jkif~klnklhmfx,

_gflkfjmkl~` nk kxhklfrm`x,

Flgmxmx nk akrfrv{f nk pr`hkx`x,

J`nkg` Bf}kxmfl`,

rb`gkx nk h`jpk~klhmf } nk pkr~mlklhmf, K~h,

Dkrrfjmkl~fx Jk~`n`gimhfx

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_R@L@X^MH@ HGFXMH@ _R@X_KH^MSFSMXM@L _frhmfg ` rkn{hhm`lmx~f D`gx~mhf ` ig`bfg

SFRMFBGKX H{fl~m~f~msfx' `bak~msfx'h`l`hmnfx

H{fl~m~f~msfx ' h`l`hmnfx {`h{g~fx' x{bak~msfx

RKGFHM@LKX Kx~~mhfx x`brk kx~r{h~{rfxcmafx

Nmljmhfx x`brk kx~r{h~{rfxks`g{~msfx

KT_GMHFHM@L Kg pfxfn` ktpgmhf kg c{~{r` Kg c{~{r`' rfql nk xkr kg prkxkl~k

C[^[R@ lmh`' xmjpgk } hmkr~` Jg~mpgk k mlhmkr~`

JK^@N@ Klc`v{k nk~krjmlmx~f }

H{fl~m~f~ms` $Kh`l`j~rmh`x'jf~kj~mh`x-

Flgmxmx ml~klhm`lfg1 J`nkg`x

h{fl~m~f~ms`x $flgmxmx kx~r{h~{rfg-} kx~`hx~mh` $mjpfh~` hr{qfn`-

FH^M^[NDFHMF KGC[^[R@

_fxmsf' rkfh~msf' fnfp~f~msf x`brkkg c{~{r` ktpkrmjkl~fn` fg v{kdf} v{k x`p`r~fr

Fh~msf } hrkf~msf' prkfh~msf }pr`fh~msf' x`brk kg c{~{r` nkxkfn`

Nmckrklhmfx _rksmxml } _r`xpkh~msf

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J@NKG@ NK _GFLKFJMKL^@_R@X_KH^MS@

,

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Ifx~l Bkrikr [lmskrxmnfn I, Bkrikr

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Kgkjkl~`x kxklhmfgkx nk gf _r`xpkh~msf

Fl~mhmpfhml } pr`}khhm`lkx kx~r{h~{rfnfx nk nkxfrr`gg`x }lkhkxmnfnkx x`hmfgkx' kh`ljmh`x } ~khl`gimh`x f gfri` pgfq`,

J~`n`x ml~krfh~ms`x } pfr~mhmpf~ms`x nk nkbf~k' flgmxmx }kx~{nm` nk rkh`l`hmjmkl~`' mls`g{hrfln` f {lf fjpgmf sfrmknfn nk

fikl~kx ml~krkxfn`x,

Gf hrkfhml nk l{ksfx rknkx,

Mr jx fgg nk gf prkxkl~fhml nk kxhklfrm`x fg~krlf~ms`x dfx~f

fghflqfr {lf smxml kx~rf~imhf nk rkckrklhmf' dfhmf gf v{k p{knfktmx~mr {l xkl~mn` nk h`jpr`jmx` h`jpfr~mn`,

Kg rkh`l`hmjmkl~` ktpghm~` } gf ktpgmhfhml nk g`x kckh~`x pfrf gfx

nkhmxm`lkx } jknmnfx v{k dfl nk ~`jfrxk kl kg prkxkl~k,

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 2;

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cma`x jknmfl~k {l pr`hknmjmkl~` xmx~kj~mh` } ~rflxpfrkl~k,

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c{krqfx nk {lf `riflmqfhml h`j` {l ~`n`' kl gf bxv{knf nkgc{~{r` kgkimn`' f ~rfsx nk {l h`jp`r~fjmkl~` pr` * fh~ms`'h`lxmnkrfln` kg fjbmkl~k fh~{fg } prmlhmpfgjkl~k c{~{r`,_gflkfjmkl~` kx~rf~imh`1[l pr`hkx` nk ikx~ml nkg hfjbm`

`riflmqf~ms` hkl~rfn` kl kg nkxfrr`gg` nk {lf `riflmqfhml } x{xrkh{rx`x d{jfl`x' kx~r{h~{rfx } xmx~kjfx,

_gflkfjmkl~` } _r`xpkh~msf

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_gflkfjmkl~` } _r`xpkh~msf

_gflkfjmkl~` h`l smx~fx fg c{~{r`1 Kg pr`hkx` nk ktpg`rfr kg c{~{r`'l`rjfgjkl~k h`l gf f}{nf nk p`xmbgkx kxhklfrm`x' jknmfl~k gf mlhg{xml

nkg flgmxmx nkg mjpfh~` x`hm`kh`ljmh` nk gfx nkhmxm`lkx } `bak~ms`x nk

gf kjprkxf' } gf nkcmlmhml nk kgkjkl~`x hgfskx v{k pr`bfbgkjkl~k

`rmimlkl nkxsmfhm`lkx ` hfjbm`x rkpkl~ml`x kl gfx ~klnklhmfx,_r`xpkh~msf1^mklk gf jmxjf `rmkl~fhml v{k kg pgflkfjmkl~` h`l smx~fxfg c{~{r`' } ~fjbml kjpgkf kg flgmxmx nk kxhklfrm`x } `~r`x j~`n`x nk

ktpg`rfhml pfrf nfr g{q f g`x nkxfc`x v{k mjpgmhfl g`x pr`bfbgkx

nkxfrr`gg`x ~khl`gimh`x' kh`ljmh`x } x`hmfgkx, _kr` kx fg~fjkl~kpfr~mhmpf~msf kl gf bxv{knf nk gf kx~mj{gfhml nk gf h`lktml kl rkn

kl~rk g`x prmlhmpfgkx fikl~kx } pfrf ~rfn{hmr g`x flgmxmx pr`xpkh~ms`x kl

mjpgmhfhm`lkx pfrf gfx nkhmxm`lkx fh~{fgkx,

?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 23

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_gflkfjmkl~` _r`xpkh~ms`

@pkrf nk jflkrf mlskrxf fg pr`hkx` ~rfnmhm`lfg,

Kg pr`hknmjmkl~` h`jmklqf h`l gf hfrfh~krmqfhml nk g`x

c{~{r`x p`xmbgkx pfrf nkxp{x xkgkhhm`lfr kg c{~{r` jfx

nkxkfbgk,_rmjkr` xk prm`rmqf kg c{~{r` nkxkfn`' } xk gk nmxkf hrkf~msf }

nmljmhfjkl~k' xml h`lxmnkrfr kg pfxfn` } kg prkxkl~k h`j`

~rfbfx mlxfgsfbgkx,

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 24

_gflkfjmkl~` _r`xpkh~ms`

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{lf dkrrfjmkl~f nk ikx~ml v{k b{xhf jmlmjmqfr gf

mlhkr~mn{jbrk nk g`x kxhklfrm`x c{~{r`x,

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 2=

_gflkfjmkl~` _r`xpkh~ms`

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ml~krkxkx' h`j` kg nkxfrr`gg` nk fh~msmnfnkx pr`n{h~msfx' gf

h`lxkrsfhml nk gf bm`nmskrxmnfn } gf pr`~khhml nk kxpkhmkxfjklfqfnfx' g`x h`lcgmh~`x nk {x` ~mklnkl f fhkl~{frxk' p`r

h{fl~` g`x nmskrx`x fh~`rkx ~rf~fl nk c`r~fgkhkr x{x

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 8?

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 86

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6=;?x

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6=9?x

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 8>

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nk h`l`hmjmkl~`

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_frfnmijfxnk nkxfrr`gg`

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_frfnmijfxnk nkxfrr`gg`

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_frfnmijfx nk Nkxfrr`gg` kl H`lcgmh~` kl kgH`l~kt~` nkg Hfjbm` nk p`hf

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Hfjbm`x X`hmfgkx } ^khl`gimh`x

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 89

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 84

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!

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k mliklmkrf nk

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kl

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf 8=

GF _R@X_KH^MSF KL _KR[

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?2/?6/2?68 Nr, Bklm~` Qrf~k @~r`gf >?

Gf _r`xpkh~msf kl _kr

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^khl`gimhf $Jf}`*Fi`x~` 2??6-1 6682 pkrx`lfx } >2;

mlx~m~{hm`lkx

Kx~{nm` Nkgpdm pfrf gf Mnkl~mcmhfhml nk gfx Frkfx^kj~mhfx nkg _rmjkr Kakrhmhm` Lfhm`lfg nk _r`xpkh~msf

^khl`gimhf kl h{rx` p`r X,L,M,1 >?? kjprkxfrm`x'

hmkl~cmh`x' ~khlg`i`x } c{lhm`lfrm`x nk I`bmkrl`,

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[LM' [LFGJ' XLM' XKLF^M' M_FK-

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Gf pr`xpkh~msf pkrjm~k hfp~{rfr gf nmljmhf nkg hfjbm`' }

klh`l~rfr gfx `p`r~{lmnfnkx pfrf gf jf~krmfgmqfhml ktm~`xf

nkg c{~{r` nkxkfn`' v{k xk x{x~kl~k kl g` mjp`r~fl~k}l` kl g` {rikl~k } kl gf hfpfhmnfn nk h`lx~r{mr {lf

smxml h`jpfr~mnf,

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