WHAT WE DOWE
Invest on Non Performing Loans, receivables, bankruptcies and claimsPartner with International and National renowned Investors
OUR SERVICING INCLUDESA team of Collections and Contact management specialistsSkip tracing functionalitiesPre Legal and Judicial support expertiseFlexible Reporting solutions
Acquisition of 23 unsecured NPL portfolios in a total of 234 m Euros
Acquisition of 7 portfolios in a total of 78.900.000 Euros
Acquisition of 8 portfolios in a total of 94.300.000 Euros. First acquisition of an Insurance portfolioFirst recurring operation with an unsecured Financial Institution
Acquisition of 7 portfolios in a total of 57.500.000 Euros. Including one credit cards portfolio, one auto loans and one portfolio outside the Banking and Insurance industry
Acquisition of first NPL portfolio ofUnsecured loans: 3.200.000 Euros
HISTORY
2005
2006-07
2008
2009-10
Total
IN BRIEF OUR SERVICINGOver 60.000 Payments managed in 2010Over 1 m € collected every month 42 Call Center positions and a network of external collection agentsOver 25.000 legal claims under current management representing 60 Million Euros
Managing Non Performing loans since 200023 Distressed debt Portfolio’s acquired since 2005 in a total of 233 Million Euros
ACQUISITION OF DEBT PORTFOLIOS“The Know how we have acquired over the past 5 years with the acquisition of debt portfolios is our driver to expand our operations and to incorporate new business opportunities”
Reliable Due Diligence Our database of distressed debts and it’s valuation allows us to perform reliable analysis on the portfolio’s estimated results before the binding bidCollections PerformanceOptimized collections system developed along the past 8 years, integrating both pre-judicial and judicial treatment within the same BSS (Business Support System)ReportingFlexible, allowing the production of almost any type of report required, either for operations, audit or financial purposes
SERVICING
Data preparation Before integrating data in the BSS, data files are analysed and only valid data is integrated, error files are managed outside the systemSkip tracingSpecialized teams, in the call centre and on the streets track down the debtorsPhone collectionsThe most recent technology allows handling both inbound and outbound contacts integrated with the collections management system. Calls are recorded and can be accessed via web by the client in its secured private area
Field collections Field agents access, via laptop, pending cases on their to do list and have exactly the same front end as a call centre agentLegal collectionsLegal collections team is integrated within the same premises as the call centre and use the same BSS, all documents are kept on the case level and accessible via front end
SERVICING
COMPANY STRATEGY & KEY INITIATIVESContinue improvements to business efficiency and real time quality controlFocus on diversifying debt collections sources, such as utilities, telecommunications, cable, industry and othersDevelop further the integration between call centre capacity and the legal teams expertise