GEORGIA DEPARTMENT OF ADMINISTRATIVE SERVICES SEPTEMBER 2015 Georgia Fiscal Managers Conference 1
GEORGIA DEPARTMENT OF ADMINISTRATIVE SERVICES
SEPTEMBER 2015
Georgia Fiscal Managers Conference
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Administrative Services
PROCUREMENT HUMAN RESOURCES RISK FLEET SURPLUS PROPERTY
DOAS has been given statutory responsibility to provide leadership and
support in five business functions of government.
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We work with our primary agency contacts and CFO’s often get left out
of the conversation
Mission
Efficiency
Compliance
Performance
DOAS provides enterprise business services, solutions, leadership & governance to state government stakeholders, to improve efficiency, compliance and organizational performance.
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Alignment with Governor’s Goals
Responsible and Efficient Government: Fiscally sound, principled, conservative
• Maintain Georgia’s AAA bond rating
• Increase availability of state services through innovative technology solutions
• Build and maintain a quality state government workforce
• Focus state resources on essential services and employ enterprise solutions
• Enlist community support and public-private partnerships to leverage available resources
Efficiency……………...….Efficient, Fiscally Sound, Enterprise Solutions
Compliance……………….Responsible, Principled
Organizational Performance….Quality State Workforce, Essential Services, Solutions
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What Do We Do?5
Challenge
ENTERPRISE PERSPECTIVE Standardization Aggregation Cost Efficiency Control Fee Process System Price
AGENCY PERSPECTIVE Customization Specialization Mission Attainment Flexibility Free Practice Software Policy
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Strategy
To ensure its ultimate success and the success of the enterprise, DOAS has identified three Strategic Goals to guide its internal operations.
1.ENGAGED EMPLOYEES – Foster an environment that drives high levels of employee engagement and productivity.
2.CUSTOMER RELATIONSHIPS – Build strong customer relationships to increase understanding, trust, and collaboration.
3.CUSTOMER VALUE – Efficiently deliver value to help our customers achieve success, whether it is agencies, local governments, or policy makers.
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Procurement
Strategic Sourcing
ProcessImprovement
CardProgram
sDevelop Statewide Contracts
Manage Statewide Contracts
Develop Policy/Procedures
Conduct Compliance Audits
Provide Procurement Training
Manage Documentation/Records
Manage Small Business Outreach
Manage P-Card Program
Manage Travel Card Program
DeputyCommission
er
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Agency Sourcing
Develop Agency Contracts
Provide Workshop SME
Support Agencies
Procurement Issues
Georgia/Small Business Initiative
P-Card Solicitation
Increased Agency Solicitation Requests
Training
Continue to increase Customer Service Focus
Statewide Contract Disputes
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Human Resource Administration
EnterpriseHR
Services
Compensation & Benefits
Policy & Compliance
DeputyCommission
er
Related Organizations
•State Personnel Board•Employee Benefit Council •(Employee Retirement System Trustees)
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State Employment Application
Applicant Tracking
Performance Management
Training/Learning
Agency Consultations
Workforce Data
Job Classification & Compensation
Incentive Plans
Employee-Paid Flex Benefits Prog.
Faithful Service Awards Program
Employee Assistance Program
State Charitable Contribution Prog.
Flex Benefit Rules
Policy Advisories/Guidance
Board Rules
HR Audit
Reduction-in-Force Reviews
Furlough Action Reviews
Drug Testing Program
Human Resource Administration Issues
Enterprise Recruitment & Retention Strategies
Job Classification & Career Paths + Pay Structures
Benefit Cost Management
Changing Employment Environment/Risks
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Risk, Fleet, & Surplus
RiskManageme
nt
FleetManageme
nt
Surplus Property
DeputyCommission
er
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Workers Compensation
Liability
Property
Unemployment
Indemnification
Loss Control Audits
Training
Performance Assessments
Fuel Card Program
Maintenance Program
Auto Physical Damage Program
How’s My Driving Program
Rental/Leasing Programs
Vehicle Acquisition
Vehicle Assignments
Training
Performance Assessments
State Surplus
Federal Surplus
Eligibility
Training
Performance Assessments
Risk, Fleet, Surplus Issues
Rising Cost of Healthcare
CLCP – Lowering Claims and Cost
Lowering At-Fault Accidents
Lowering Cost Per Mile
Storage/Transportation of Surplus Property
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Internal Support (Administration)
FiscalServices
InformationTechnology
Communications
Transactions
Budget
Contracts
Billing/Collections
New IT Implementation
Application Support
Help Desk
Data and Analysis
IT Security
Communication Channels
Campaigns for Business Units
Emergency Communications
LegalServices
HumanResources
Protests
Operations Support
Media
Legislation
Policy
Executive Counsel
HR Transactions
Policies
Training/Development
Employee Relations
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Internal Support Issues
Coordination with SAO/GTA/External Suppliers
Improve Communications
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Quick Survey16
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