First National Group NZ Ltd 26 th November 2012 The General Manager’s Corner The boxes are lining the passage way and the countdown is on for our office relocation scheduled for 28 th of November 2012. While we are excited about our relocation and new office, it is with much sadness we say a farewell to two of First National’s very special Membership Services administrators. We wish to thank both Rachael and Julia for their passionate commitment to their roles within the National office and to the membership. Their friendly approach, always helpful attitude and dedication over the past year will be sadly missed. We wish them every success in their futures. It’s a shame that they are unable to re-locate to Auckland, however, they are both looking forward to a long summer break that they can spend with their families. Stepping up into their busy roles is Amber Regan who will be based in Auckland at the new Head Office. She is really looking forward to getting to know you all and is very friendly so please don’t hesitate to drop her a line and say hello. Amber grew up in Auckland on the North Shore and has just graduated from AUT University studying Event Management and Advertising; these skills will be put to good use in her role in Membership Services Administration as well as her love for photography. She will be taking on extra responsibilities such as social networking and conferencing and will be full-time at Head Office. The focus for 2013 is to provide service to the membership; this will be at an office level. This will include hands-on training in social media, IT solutions, database training, agency profiling assistance and much more. We are excited to announce that Gina Fowler has accepted the role as the Upper North Island, Membership Services Manager. This is based on the First National Australia model which results in the role being more proactively involved within your office and with the development of your teams. Another farewell that we sadly make is to our lovely contract accountant Michelle Harrison. Michelle stepped into the role at short notice in a temporary basis. She has performed an outstanding job within her role; handling the company accounts and assisting management. We welcome on our new accountant Marion Jones who has been training with Michelle over the last few weeks. Marion is a very experienced contract accountant and will take up a part time role with the team at the National office. As I have just completed the National Office Budget for 2013, it will be very helpful having two accountants reviewing our income and expenditure for the coming year. Thank you to all offices for returning your Office Survey, your confirmation letters will be sent this week. C H A N G I N G T I M E S L E A D I N G I N T O 2 0 1 3
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First National
Group NZ Ltd
26th November 2012
The General Manager’s Corner
The boxes are lining the passage way and the countdown is on for our office relocation
scheduled for 28th of November 2012.
While we are excited about our relocation and new office, it is with much sadness we
say a farewell to two of First National’s very special Membership Services administrators.
We wish to thank both Rachael and Julia for their passionate commitment to their roles
within the National office and to the membership. Their friendly approach, always
helpful attitude and dedication over the past year will be sadly missed. We wish them
every success in their futures. It’s a shame that they are unable to re-locate to
Auckland, however, they are both looking forward to a long summer break that they
can spend with their families.
Stepping up into their busy roles is Amber Regan who will be based in Auckland at the
new Head Office. She is really looking forward to getting to know you all and is very
friendly so please don’t hesitate to drop her a line and say hello. Amber grew up in Auckland on the North
Shore and has just graduated from AUT University studying Event Management and Advertising; these skills will
be put to good use in her role in Membership Services Administration as well as her love for photography. She
will be taking on extra responsibilities such as social networking and conferencing and will be full-time at Head
Office.
The focus for 2013 is to provide service to the membership; this will be at an office level.
This will include hands-on training in social media, IT solutions, database training, agency
profiling assistance and much more.
We are excited to announce that Gina Fowler has accepted the role as the Upper North
Island, Membership Services Manager. This is based on the First National Australia model
which results in the role being more proactively involved within your office and with the
development of your teams.
Another farewell that we sadly make is to our lovely contract accountant Michelle Harrison. Michelle stepped
into the role at short notice in a temporary basis. She has performed an outstanding job within her role;
handling the company accounts and assisting management.
We welcome on our new accountant Marion Jones who has been training with Michelle over the last few
weeks. Marion is a very experienced contract accountant and will take up a part time role with the team at
the National office.
As I have just completed the National Office Budget for 2013, it will be very helpful having two accountants
reviewing our income and expenditure for the coming year. Thank you to all offices for returning your Office
Survey, your confirmation letters will be sent this week.
CHANGING TIMES LEADING INTO 2013
First National
Group NZ Ltd
The General Manager’s Corner
The girls sharing some Cosmopolitans at the
Millennium Hotel in Rotorua
Amber, Rachael, Julia & Gina had a
beautiful lunch and spa as a farewell gift to
the girls in Rotorua
FIRST NATIONAL WHANGAMATA FEATURED IN THE COASTAL TIMES
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First National
Group NZ Ltd
The General Manager’s Corner
Many of you have already seen the online video for First National Taupo featuring Principal Brent Howie and his
team. The video promotes the various services available through First National Taupo and has now been embedded
in their website, which can be seen at: http://www.taupofirstnat.co.nz/
As you can see, by placing the online video in the header (top) of the home page of a website provides optimal
viewing and impact for customers. It showcases a business in a very unique and authentic way, enabling customers
to engage with your staff and premises, before they have even met you.
Online video is the world’s biggest trend in marketing because it helps build customer relationships in a way no other
medium can. In New Zealand, 83.5% of internet users watch high engagement online video. Of those who do watch
it, research indicates that 40 – 80% of people go on to make direct enquiries or purchase with that business.
Quest’s online video has a variety of uses and can be:
embedded directly into your website;
emailed to customers (via a link to your website);
watched on a Smartphone by scanning a QR Code in print media (for example business cards, newspaper/