General information - FAQ - websmp103.sap-ag.desapidp/011000358700001199072013.pdfGeneral information - FAQ 1 ... possible effort estimation for ... ACS is available in an SAP standard

Automotive Consulting Solution

General information - FAQ

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1. Definition

2. Added value

3. Customer benefits

4. Customer references

5. Test installation

6. Functionality test

7. Chargeable workshop

8. Pricing model

9. Fixed price deliverables



10. Optional services

11. Usage in multiple systems

12. Support model/Follow up

13. Upgrade/Version

14. Performance

15. Release change

16. Distinction to CDP/RDS

17. SAP Standard

18. Standard Source of information


1. Definition

Automotive Consulting Solutions (ACS)

can be characterized by

(Advanced) implementations of an existing function from an SAP

Core/Automotive/Best Practices release

or

Development project solutions of SAP Automotive Consulting that cannot be

found in any SAP Core/Automotive/Best Practices release


2. Added Value

Benefit from more than 15 years of SAP ACS experience

… from over 2.500 SAP ACS installations worldwide

… for more than 600 customers

… in over 40 countries

… in various industries (Aerospace & Defense, Automotive, Consumer

Products, High Tech, Oil & Gas, Retail, Telecommunication, …)


3. Customer benefits

Rapid implementation possible

More efficient and shorter project runtimes

Time savings lead to cost reductions, also internally for customers

Requirements known, concept and solution exist

Proven solution already being used in production by several customers (best practice)

Benefit from the industry know-how of SAP Consulting and SAP Development

Further/new development based on standard SAP functions

Functions potentially included in the next SAP release for system upgrades

Solutions available with diverse releases, upgrade and downgrade capability

Comprehensive documentation package included in delivery

Solution and documentation available in German and English

Portfolio overview: www.sap.com/acs

Exact cost estimates possible (fixed-price implementation)

No ongoing costs (such as maintenance fees)

Up-front investments of SAP Consulting reduces cost risks

Cost sharing model reduces the costs for customer implementations considerably

Solution

Time

Costs

http://www.sap.com/acs


4. Customer references

There are no reference customers/customer contact persons/customer addresses

available for the ACS. There is no possibility to visit other customers who use the

ACS. A few customer success stories are provided, they can be found at

www.sap.com.acs.

The ACS are primarily single functionalities. For some or the ACS we receive over

150 inquiries per year. No ACS customer was so far willing to be available as a

contact person for this number of inquiries. To build and maintain reference

customers would mean a certain effort for SAP and the cost to do this would

increase the price tag of the ACS. This is not the objective of the price model.

https://websmp109.sap-ag.de/~form/ehandler?_APP=00200682500000002672&_EVENT=DISPLAY&_SCENARIO=01100035870000000122&_HIER_KEY=501100035870000020342&_HIER_KEY=701100035871000583752&



5. Test installation

Test installations are not possible for any ACS. There are no ‘mock-up’ versions of

any ACS.

SAP would have to invest the same time and effort to implement a test installation

as for a real installation of an ACS. Additional effort would be needed for the

removal of the test installation.

To become acquainted with the ACS we advice you to book a workshop e.g.

including a demo on a SAP demo-/development system. These workshops are

presented by qualified SAP consultants.


6. Functionality test

No test of an ACS is possible on a SAP demo-/development system.

For security reasons dial-in to those systems is not allowed. Without a preceding

briefing a functional test of an ACS is not possible.


including a demo on a SAP demo-/development system. These workshops are

presented by qualified SAP consultants.

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7. Chargeable workshop


including a demo on a SAP demo-/development system by qualified SAP

consultants. These workshops are chargeable as they are overseen by SAP

consulting. A workshop cost deduction of a later ACS purchase is not possible.

On the one hand we don’t want to add the cost of the pre-sales/demo efforts to the

fixed price for the ACS. On the other hand we place great emphasis on the qualified

demonstration of the detailed ACS functions by a consultant.


8. Pricing model

One globally valid price model (worldwide for all countries, industries and

customer segments (irrespective of customer size))

Each SAP ACS has a globally valid fixed price (incl. the same scope of service)

in Euro currency. For billing abroad, currencies can be translated at the current

exchange rate. This fixed price includes the installation of one development

system, one test system and one productive system

Contractually consulting services are offered. No software will be sold. No

software license fees (user licenses) and maintenance fees are therefore

incurred. Automotive Consulting Solutions are not included in the standard SAP

software price list.

The customer pays part of the total cost of the ACS

Fixed price guarantee valid until the end of the calendar year Dec. 31st (SAP

option for price adjustment, for example, due to new ACS version with more

functions). Existing ACS customers benefit from investment protection in the

form of special ACS upgrade prices if a new ACS is introduced in the market


9. Fixed price deliverables

The following services are included in the fixed price deliverables:

Technical implementation – preferably 100% remote

Compilation of test data (depending on the solution)

Technical documentation

Application documentation

Customizing documentation (depending on the solution)

Functional briefing and hand over to IT respectively key users

For the first 6 months after the technical implementation date in the

development system corrections are free of charge (support directly by the SAP

ACS team e.g. via OSS remote log in)


10. Optional Services

In addition to the fixed price deliverables we offer the following services:

Consulting workshops to e.g. familiarize users with the functions in detail,

system demos, discussion of technical prerequisites, project planning

(resources and deadlines), FIT/GAP analysis, possible effort estimation for

enhancements, and so on

Advanced user trainings

Go Live Support e.g. with on-call duty (24 hours)

Flexible, and enhanced support models after 6 months

1. Resource-based billing (on demand, for example, consultant day rate)

2. Application Management Services (AMS) – support contract


11. Usage in multiple systems

The ACS pricing model refers to one development system, one test system and one

production system (master implementation). Within a system there are generally no

fees e.g. by client, plant, user, etc.

If the ACS will be used in several development, test and productive systems a

rollout project needs to be defined (the reason is e.g. the copy right, follow up

operations (corrections) by SAP, language versions of the solutions, know-how

transfer, possibly different release and support package versions of the rollout

system(s) and the master system, support for release change, upgrade of the ACS

to a newer version etc.). There are special rollout and corporate price models

available.


12. Support model/Follow up

Support is available through the Automotive Consulting Unit in Walldorf (Germany)

Access to the customer systems takes place through the OSS connection

There are several support models for the different ACS:

Example 1: ACS is available in an SAP standard system and was implemented in the SAP name space.

Support through OSS

Example 2: ACS was implemented in the Z name space. Contact the Automotive Consulting (e.g.

delivery service level)

Example 3: no support necessary/possible (e.g. VDS forms)

For the ACS that fall within example 1 and 2 errors are corrected by the SAP Automotive

Consulting free of charge for 6 month after the technical installation date in the

development system. After the 6 months we support you in the context of remote

consulting (chargeable). Please contact your SAP contact person directly in case of

errors/inquiries (please don’t open an OSS message).

You don’t have to sign ‘maintenance contracts’ after 6 months. The consulting activities can

be offered in the context of remote consulting


13. Upgrade/Version

For some of the Automotive Consulting Solutions we offer an extended range of

functions via versions e.g. ACS vendor evaluation version 9.0 and 10.0.

If new versions of ACS come on to the market existing ACS customers enjoy

customer protection/investment protection (special prices to upgrade to the latest

SAP ACS version). In this case corrections are free of charge for 4 weeks after the

technical implementation date in the development system. A possible data migration

is charged at cost.


14. Performance

There is generally no statement possible concerning the performance of an ACS.

The reasons include a different system landscape, deviant data volume on the SAP

development system and the customer production system.


15. Release change

The ACS is implemented on a defined release of the customer system.

In case of a release change or Support Package/Feature Package implementation

in the customer system after the technical implementation, the necessity for support

activities might arise. These services are invoiced to the customer via remote

consulting.

Please notify the SAP ACS Team prior to a release change or Support

Package/Feature Package implementation.

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16. Distinction to CDP/RDS

The focus of RDS (Rapid Deployment Solutions) is a fast/easy implementation

of preconfigured packages (e.g. documentation for customizing) based on SAP

Standard functionality. In general no coding is provided, thus no support for

coding is offered

For customer specific developments CDP (Customer Development Project) is

available. The focus of CDP is the development of new/additional functions that

enhance the SAP Standard functionalities. This option is recommended for

elaborate/big development projects. In addition to the development support for

the coding is offered. From the business perspective a software contract is

concluded with CDP

The ACS (Automotive Consulting Solutions) approach is to offer consulting

Know-how as solutions that are quickly deployed and already successfully

implemented. In general an ACS project includes the technical installation of the

solution, the implementation (consulting and customizing), documentation and

support. From a business perspective a consulting/service fixed price contract is

concluded


17. SAP Standard

A number of ACS have been included in the SAP Standard especially in the SAP

ERP Core respectively the SAP ERP Automotive System. There they can be

used cost neutral without additional licenses. Some examples are:

EDI Monitor incoming JIT Call, Tolerance Check incoming Delivery/JIT Delivery Schedule, DON,

Backlog List Material Management, Subcontracting with Chargeable Components, Customer

Specific Processing Delivery/JIT Delivery Schedules, Self-Billing Processing (VSB1N), EDI Monitor

incoming Delivery/JIT Delivery Schedules…

SAP Consulting is responsible for the ACS portfolio. The decision, if and which

ACS is included in the Standard lies with the SAP Standard Development and

not SAP Consulting

Not all ACS will and can be included in the SAP Standard. For example there

are about 200 OEM specific forms which are only available as an ACS

Don’t hesitate to contact the SAP ACS team to learn if/which ACS is available in

the SAP Standard


18. Source of information

OSS-System

Notes (Search term: Automotive Consulting Solutions)

Internet

Overview-, Detail- and Customer presentations


Email - distribution list

Signing up through [email protected]



All Automotive Consulting Solutions are quality

solutions “Made in Germany”

All Automotive Consulting Solutions are quality solutions from

Germany:

PLAN - Designed from German Engineers in co-innovation with

customers around the globe

BUILD - Developed and tested in Germany

RUN - Delivered and supported from Germany

Thank you

Mario Rebitzer

Platinum Consultant

Industry Area Automotive

SAP Deutschland SE & Co. KG

Hasso-Plattner-Ring 7

69190 Walldorf, Germany

M +49/ 170 22 00 287

S +49/ 6227 7 44674

E [email protected]

mailto:[email protected]


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General information - FAQ - websmp103.sap-ag.desapidp/011000358700001199072013.pdfGeneral information - FAQ 1 ... possible effort estimation for ... ACS is available in an SAP standard

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