GENDER BASED COMMUNICATION
SEX AND GENDER
Sex
◦biological and
physiological
characteristics
that define
men and
women
Gender
◦ socially
constructed roles
that a given
society considers
appropriate for
men and women
GENDER refers to the socially constructed roles,
behaviors, activities, and attributes that a
given society considers appropriate for
men and women.
"Male" and "female" are sex
categories, while "masculine" and
"feminine" are gender categories.
Verbal Communication
Differences based on Gender
MEN (Masculine) WOMEN (Feminine)
Avoid Personal stories
Attempt to dominate the
conversation
Less likely to listen
More aggressive, more
prone to interrupt
Share Personal stories
Offer Personal stories
Concerned with
equalized input
Form groups
Listen Carefully /
Attentively
Allow themselves to be
interrupted more
Non-Verbal Communication
Differences based on Gender
Body language Men Women
Facial expression Less More
Eye contact Avoid Prefer
Posture More relaxed More tense
Bodily proximity Less Closer
Touching Sexual interest Warmth and friendship
REASONS FOR THESE DIFFERENCES
BRAIN STRUCTURE
◦ Most of Men’s activities are dominated by the
Left Brain while most of Women’s activities
are dominated by the Right Brain.
SOCIALIZATION
◦ The upbringing of the person
◦ The culture he/she was brought up in
◦ Example: a man who grew up with three
sisters and was, therefore, influenced by a
culture of females against a man who grew up
with brothers and sisters and lived in a diverse
neighborhood.
General Stereotypes
Men
Logic
Power
Winning
Independent
Competitive
Women
Feeling
Sharing
Closeness
Intimate
Relational
UNDERSTANDING GENDER DIFFERENCES
A BALANCED APPROACH TO EFFECTIVE COMMUNICATION
Understand the motivation behind the behavior
Recognize your own communication style and bias
Be respectful and open to the other person’s communication style and values
Work on compromise to bring out the strengths of the communication style
“The real issue [in workplace conflict] is
lack of gender intelligence. We need to
appreciate and respect the differences
between men and women; to anticipate
them and respond appropriately to them.”
- John GrayAuthor, Men are from Mars, Women are from Venus
MANAGING COMMUNICATION CONFLICT
REFERENCES
www.huffingtonpost.com ◦ The Mystery of Sensitive Men and Spock-Logic
Women | Charles R. Martin, Ph.D.
◦ Male and Female Communication
www.fastcompany.com◦ Are We Speaking A Different Language? Men And
Women's Communication Blind Spots | Fast Company | Business + Innovation
www.discovery.com◦ 10 Ways Men and Women Communicate
Differently | Curiosity | Discovery
◦ Non-Verbal Communication
◦ Body Orientation
REFERENCES
psychcentral.com
◦ 6 Ways Men & Women Communicate
Differently | World of Psychology
science.howstuffworks.com
◦ Male and Female Brain Structure
blog.workhealthlife.com
◦ Communication styles: Understanding gender
differences
scholarworks.umass.edu
◦ "Popular belief in gender -based
communication differences and relation" by Ann
Michelle Johnson