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GEN Z Gen Z believes a physical office will be necessary to complete work in the future GEN X MILLENNIALS Ages: 18-20 Ages: 36-50 Ages: 21-35 Online Study conducted by 8x8 and Koski Research of 1,000 United States full and part-time workers who use a computer and/or phone for every day work. Survey conducted November, 2016. 1 in 4 Gen Z Gen Z: 62% Millennials: 31% Gen X: 28% used a smartphone to take this survey Smartphone: Hub of communications Flexible working A Priority For All 7 in 10 agreed that some of their current jobs could be automated by bots. More in the future Bots & Automation Multipurpose Communications Tools 56% would prefer to use the same tools for work as they use in their personal lives Gen Z not certain that wearables, virtual reality or connected cars will play a role in the future of work Gen X predicts that the top tools for the future will be "something that hasn't been invented yet" Gen Z - least inclined to use OR EMAIL LANDLINES Connected Appliances Wearables Gen Z focus is on effective communications vs. convenience Tools that save me time Tools that are most effective 55% agreed that connected devices could be used for work in the future Internet of Things THE FUTURE WORKPLACE IS LESS "TECH-Y" ADDITIONAL FINDINGS GEN Z REJECTS TRADITIONAL WORKPLACE TOOLS Connected Cars Wearables Virtual Reality 0% 20% 40% 60% 80% GEN Z GEN X MILLENNIALS 11% 9% 15% 22% 22% 22% 20% 19% 19% Gen Z - less likely to use Standalone chat tools Currently Use Messaging Tools Will Use Messaging Tools in Five Years 0% 10% 20% 30% 40% GEN Z GEN X MILLENNIALS 21% 13% 25% 19% 34% 19% 0% 20% 40% 60% 80% GEN Z GEN X MILLENNIALS 26% 27% 35% 39% 25% 30% PREFER landlines only PREFER EMAIL only 5% 19% MILLENNIALS SURPASS GEN Z AS SERIOUS ADOPTERS OF TECHNOLOGY prefer in-person communication FOR GEN Z EFFECTIVE COMMUNICATION RULES ALL IS THE FULL-TIME REMOTE OFFICE A GEN X FANTASY? 40% Gen Z Gen X Millennials 45% 50% 55% 60% Gen Z Gen X 43% Millennials 51% 57% 50% 51% 58% 43% 55% 45%
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Gen Z Infographic v6 - 8x8 · the future Bots & Automation Multipurpose Communications Tools 56% would prefer to use the same tools for work as they use in their personal lives Gen

Aug 08, 2020

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Page 1: Gen Z Infographic v6 - 8x8 · the future Bots & Automation Multipurpose Communications Tools 56% would prefer to use the same tools for work as they use in their personal lives Gen

GEN Z

Gen Z believes aphysical officewill be necessary to complete work in

the future

GEN XMILLENNIALSAges: 18-20 Ages: 36-50Ages: 21-35

Online Study conducted by 8x8 and Koski Research of 1,000 United States full and part-time workers who use a computer and/or phone for every day work. Survey conducted November, 2016.

1 in 4 Gen Z

Gen Z: 62%Millennials: 31%

Gen X: 28%used a smartphone to take

this survey

Smartphone:Hub of communications

Flexible working A Priority For All

7 in 10 agreed that some of their current jobs could be automated by bots. More in the future

Bots & Automation Multipurpose

Communications Tools56% would prefer to use the same tools for work as they use in their

personal lives

Gen Z not certain that wearables, virtual reality or connected cars will

play a role in the future of work

Gen X predicts that the top tools

for the future will be "something that hasn't

been invented yet"

Gen Z - least inclined to use

OR

EMAILLANDLINES

Connected Appliances

Wearables

Gen Z focus is on effective communications vs. convenience

Tools that save me time Tools that are most effective

55%

agreed that connected devices could be used for

work in the future

Internet of Things

THE FUTURE WORKPLACE IS LESS "TECH-Y"

ADDITIONAL FINDINGS

GEN Z REJECTS TRADITIONAL WORKPLACE TOOLS

Connected Cars WearablesVirtual Reality

0% 20% 40% 60% 80%

GEN Z

GEN X

MILLENNIALS

11% 9% 15%

22% 22% 22%

20% 19% 19%

Gen Z - less likely to use Standalone chat tools

Currently Use Messaging Tools

Will Use Messaging Tools in Five Years

0% 10% 20% 30% 40%

GEN Z

GEN X

MILLENNIALS

21%

13%

25%19%

34%19%

0% 20% 40% 60% 80%

GEN Z

GEN X

MILLENNIALS

26% 27%

35% 39%

25% 30%

PREFER landlines

only

PREFER EMAIL

only

5% 19%

MILLENNIALS SURPASS GEN Z AS SERIOUS ADOPTERS OF TECHNOLOGY

prefer in-person communication

FOR GEN Z EFFECTIVE COMMUNICATION RULES ALL

IS THE FULL-TIME REMOTE OFFICE A GEN X FANTASY?

40%Gen Z Gen XMillennials

45%

50%

55%

60%

Gen Z

Gen X43%

Millennials51%

57%

50%51%

58%

43%

55%

45%