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Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Jan 10, 2017

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Page 1: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

vTowards a collaborativeapproach to integrated solutions

Geert Christiaansen | Royal Philips

Page 2: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Company overview

1 Based on sales last 12 months June 2016. 2 Growth geographies are all geographies excluding USA, Canada, Western Europe, Australia, New Zealand, South Korea, Japan and Israel. 3 Excluding HealthTech Other. 4 Philips retains a 71.225% stake in Philips Lighting.

€1.9 billion R&D spend in 2015 and ~76,000 patent rights

More than 1/4 of revenues from recurring revenue streams

€24.2 billion sales in 2015, 70% B2B

104,000 employees in over 100 countries

Philips

Geographies1,2 Businesses1,3

Western Europe

North AmericaOther MatureGeographies

Growth Geographies

Personal HealthDiagnosis & Treatment

Connected Care& Health

InformaticsLighting4

24% 34% 8% 34% 29% 27% 13% 31%

Page 3: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

a year by 2025

We’re aiming to improve the lives of

three billion people

We strive to make the world healthier and more sustainable through innovation

Page 4: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Making a difference across the health continuum

1,000,000 patients monitored in their

homes every day

21 petabytes of imaging study data managedfor healthcare providers

250 million appliancessold each year making homes healthier

Hundreds of thousandsof people tracking their health with ActiveLink®

Last year 6.5 millionpeople improved their oral health

with our oral healthcare products

101million lives improved globally through access to diagnostic X-Ray

275million patientstracked with our

patient monitors

in 2015

Page 5: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Artistieke Propaganda

Lichtadviesburo

Artistieke ontwerpgroup

Apparaten Vormgeving

Concern Bureau Vormgeving

Concern Industrial Design Centre

Corporate Industrial Design

Philips Corporate Design

Philips Design

Page 7: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Our locations15 studios, nearly 500 designers, 8 countries

SingaporeBangalore - India

Bothel - USA

Foster City - USA

Blumeau - Brazil

Pittsburgh - USA

Stamford - USA

Andover & Boston Cambridge - USA

Shanghai - China

Amsterdam, Eindhoven & Best -

The Netherlands

Dubai - UAE

Haifa - Israel

Page 8: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

A multidisciplinary team

Communication designers

Sociologists

Anthropologists

Psychologists

Project managers

Innovation consultants

Brand consultants

Product designers

Strategic designers

Data visualization designers

Service designers

Interior designers

Trend analysts

Interaction designers

Human factors specialists

Art directors

Graphic Designers

Page 9: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Design as visual language

Appearance

Page 10: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Design as visual language

AppearanceDesign as usability tool

People/centric

Lumify

Page 11: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Design as visual language

AppearanceDesign as usability tool

People/centricDesign as differentiator

Brand building

Page 12: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Design as visual language

AppearanceDesign as usability tool

People/centricDesign as differentiator

Brand buildingDesign as business tool

Drive innovation

Page 13: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Business as unusual: Delivering more value with integrated solutions

Complexity of problem + increasing solution value

Hardware, software

and services Addressing unmet

needs.

Value-added services

Consulting, integration and procurement services

enhance solution value.

Integrated solutions

Reproducible and scalable offerings allow for

outcomes-driven and risk-based business models.

Page 14: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Design for integrated solutions requires new ways of working

Page 15: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Design for integrated solutions requires new ways of working

Page 16: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Enable

Page 17: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

The Connected NICUA holistic concept for family centered developmental care

Position

Page 18: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Create

Page 19: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Create

Page 20: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

Take aways

Philips is a Healthtech company

We strive to make the world healthier and more sustainable through innovation

We are moving towards integrated solutions

Design plays a crucial role in this

But our role is changing (including our tools and wow)

To create winning customer experiencesinnovation needs cross-functional creative experts

YOU

Page 21: Geert Christiaansen/Royal Philips - Towards a collaborative approach to integrated solutions

[email protected]

Geert ChristiaansenSenior Director Design Innovation

Royal Philips