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UL Listed Version GE Digital Energy Power Quality Products Series SG UPS Presentation
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GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

May 15, 2018

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Page 1: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

UL Listed Version

GE Digital EnergyPower Quality ProductsSeries SG UPS Presentation

Page 2: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

GE Company &Product Overviews

Page 3: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

© 2012 General Electric Company – Proprietary Information

General Electric Company

~$150B Revenue 2010 Figures

GE Energy: $38B GE Capital: $47B

GE Home/Business/Media: $25.5B

GE Healthcare: $16.9B

GE Aviation: $17.6B

GE Transportation: $3.4B

Oil & Gas

Power & Water

Energy Management

Re-positioning of operating groupsin 2011 and formed

Energy Management

GE Power Quality in this new group

3

Page 4: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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GE Energy Management

Digital Energy Industrial Solutions Power Conversion

• Grid Modernization

• Metering Solutions

• Automation Systems

• T&D Projects

• Power Quality / UPS & SPD

• Power Switching / ATS & PSG

• Voltage Regulation

• Power/Distr Transformers

• Electrical Control &Distribution

• Motors & Generators

• Mechanical

• Consultations

• DC Power Supplies

• DC Power Systems

• Circuit Breakers

• Parts & Repair Services

• Motors and Generators

• LV and MV Drives

• Automation Systems

• Power Conversion Solutions

• Power Management Systems

Employees: ~27,300

Operating in 80+ countries

Page 5: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

5

Automatic TransferSwitches (ATS)

Surge Protective Devices (SPD)

Paralleling Switchgear (PSG)

• Zenith product since 1923 ; GE acquired Zenith in 2000• 40-4000Amp ; 120-600V• Commercial, Industrial, Healthcare Applications

Uninterruptible Power Supplies (UPS)• IMV product since 1966 ; GE acquired IMV in 2001• Over 75,000 UPS installed worldwide• 1Phase UPS up to 10kVA• 3Phase UPS up to 3000kVA

• ACT Communications since 1968 ;GE acquired ACT in 1999

• External devices for protection of Switchgear,Switchboards, Panels, UPS

• Zenith product• Up to 5000A ; 600V, 5kV, 15kV Systems• Backup power management and

control for multiple generators• Distributed Generation applications

GE’s Power Quality Product Portfoliohttp://www.GEDigitalEnergy.com/PowerQuality

Page 6: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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The high efficiency SG series provides faststep/transient load response whileeliminating single points of failure.

SG Series

Application

Enterprise class data networks,

large data centers, healthcare equipment

The LP33 series is a transformer-less designreducing install footprint and installation time.

LP33 Series

Application

Large data networks, telecom equipment

The SitePro model is a robust, doubleconversion UPS that provides true on-lineoperation and galvanic isolation.

SitePro

Application

Manufacturing & process control

healthcare equipment, data centers

Rating Output Cert.

10 - 750 kVA 480 Vac UL

60 - 600 kVA 380/400/415 /Vac CE

Rating Output Cert.

10 - 100 kVA 208 Vac UL

10 - 120 kVA 380/400/415 Vac CE

Rating Output Cert.

10 - 40 kVA 380/400/415 Vac CE

Global Uninterruptible Power Supplies3 Phase

Product SpotlightPresentation

Clean, reliable and energy efficient power

Page 7: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

SG SeriesUPS Systems

Page 8: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

Series SGUPS Systems

TOPOLOGY SPECS• On-Line, Double Conversion UPS

• 480/277V 3ph 4w or 3winput & output

• 10, 20, 30, 40, 50, 80, 100, 120,

150kVA, 0.8 opf• 225, 300, 400, 500,

750kVA, 0.9 opf

• 6 Pulse Thyristor Bridge Rectifier• PWM IGBT Inverter

• ZigZag Output Isolation

Transformer• eBoost™ Operation

225kVA & above

• Bypass Inductor & Fully RatedBypass Static Switch

• Internal MBP Capability

8

FEATURES• Ultra-High Efficiency via

eBoost™ Technology• RPA Paralleling Technology

up to 6 modules

• I/O Cable Saver Feature• Intelligent Energy Mgmt

(IEMi) option

• SBM Battery Monitoring• Remote Connectivity

via SNMP, BMS, RASP

• Seismic Certifications• Slimline Matching External

MBP Cabinets

• 480-208V MatchingExternal MBP Cabinets

• Black “IT Look” starting

Q2 2012

Page 9: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

A Closer Look why GE UPS isBest-In-Class…

• UPS Input Performance

• UPS Output Performance

• Battery Management

• RPA Paralleling Technique

• eBoost™ Multi-ModeTechnology

9

Series SGUPS Systems

Key Product Features

Page 10: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

www.gedigitalenergy.com

UPS InputPerformance

Key Feature

Page 11: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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• Standby Generator-Programmable Compatibility

• Rectifier Soft Start

• Smart Input Harmonic Filter

User-programmable features such as slew rate, phase anglerate-of-change and voltage rate-of-change allow the UPS toquickly sync to a standby generator during emergency use. GE’ssmart input filter also has user-programmable features ensuringquick and continuous synchronization to generator voltage.

UPS Input Rectifier Filter Design

Page 12: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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Programmable Soft Start Feature

Allows the rectifier to ramp up in a programmable time period (0-30 seconds) eliminating in-rush current. Thisfeature reduces the need of oversizing the input power system (standby generators, feeder cables, overcurrentdevices).

Smart Input Harmonic Filter

The GE Smart Filter has a programmable feature that allows the filter to be switched off during start-up andlow load conditions (< 28% load), preventing leading input power factor. Very important in Colocation Facilitiesthat experience lightly loaded UPS Systems during initial periods of client growth.

THD without filter THD after filter

Programmable Rectifier Soft Start Smart InputHarmonic Filter

UPS Input Rectifier Filter Design

Page 13: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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UPS OutputPerformance

Key Feature

Page 14: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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Superior Output Performance

• ZigZag Output Isolation Transformer

• Excellent Transient Response

• Excellent Voltage Regulation

• Handles Bolted Faults

• Galvanic Barrieragainst high crestfactor loads

Page 15: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

UPS Output Performance

TransientResponse

The GE UPS willreact very quicklyto step loads –within 5.5 msec

GE’s Space Vector Modulation PWM InverterTechnology reacts quickly to step loads, such as seen

in medical imaging, broadcast transmitters, andIsolated-Redundant UPS configurations

The GE UPS willcleanly transfer

to bypass onbolted faults

GE’s Space Vector Modulation PWM InverterTechnology quickly reacts to short circuits without

load loss or equipment damage. Re-transfers toInverter output upon clearing of fault

All Testing isUL Certified!

ShortCircuit

Response

Page 16: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

UPS Output Performance

Having an ZigZag IsolationTransformer on the outputof the UPS Inverter brings

significant electricaladvantages

OutputTransformer

GalvanicIsolation

Key Factors Transformer UPSTransformerless

UPS

Reliability Excellent Average

Footprint Good Best

Weight Good Best

DC Links One/480V Two/240V

Battery Strings One Two

Battery Reliability Good Average

Voltage Regulation Excellent Average

Battery Test Yes No

Efficiency 94.5% 96.5%

Efficiency w/ eBoost 98.9% Not Available

DC Voltage on Output NeverDuring Inverter IGBT

Short Circuit

Soft Start Yes No

Neutral Wire Mgmt Yes Problematic

Page 17: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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UPS BatteryManagement

Key Feature

Page 18: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

SBM is a comprehensive and programmablemanagement, monitoring and testing system thatprotects the UPS battery string life. Batteries are thusprevented from overcharging and deep discharging

Superior BatteryManagement (SBM)

• During UPS startup, the SBM is programmed withspecific battery information

• Calculates true battery autonomy and remainingbattery backup time during utility outage.

• Measures the volts per cell of the battery systemand compensates for temperature and load

• Programmable features allow the user to selectthe frequency and type of battery tests that areperformed.

− Frequency range can be from once per weekto annually.

− Test type range can be from deep cycle to3-min discharges.

− All tests done automatically with the UPS on-line.

• All tests logged in the UPS events menu and anyfailure is reported on the UPS front alarm panel.

• Manual tests can be performed at any time.

• Remote programming and configuration is availablethrough the SG Series UPS protection software.

• Automatic Battery Test - ensures no surpriseswhen the mains fails.

• Deep Calibration Test - provides batteryperformance tracking.

• Boost Charging - enables fast rechargingof batteries.

• Temperature compensated battery charger –prevents overcharging.

• Load dependent end of discharge voltage –protects against deep discharge.

• No load shutdown - allows battery saving inno-load conditions.

GE’s Battery Monitoring System removes the need for a 3rd party bolt-on monitoring system,which are prone to software & wiring issues, thus reducing overall UPS System reliability.

Page 19: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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RPAParallelingTechnology

Key Feature

Page 20: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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Redundant Parallel Architecture (RPA)

• Maximizes Reliability

• Reduces System Cost

• Reduces Footprint

• Maximizes I/O Feeder

• Length Flexibility

• Maximizes OutputSwitchgear Flexibility

• Compatible witheBoost technology

• Over 8,000 RPAInstalled SitesGlobally

Page 21: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

BypassReactor

BypassReactor

Cable Feeder installation savings of $3K - $6Kper UPS Module can be realized

Input/Output “Cable Saver” Feature

Redundant Parallel Architecture (RPA)

GE Bypass Reactorsallow for eBoost

line conditioning &input/output feederlength variations up

to 25% withoutoperational issues or

system derating(competitor’s = 10%)

Page 22: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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LOAD

40% 40% OFF OFF

IEMi Benefits

• Removal of UPS losses due to lightly loaded

multi-module UPS systems

• Redundancy maintained

• Cyclic operation ensures even runtime on

UPS modules

• For 3 or more UPS modules in parallel

LAN

SNMPCARD

Option: Intelligent Energy Management (IEMi)

Redundant Parallel Architecture (RPA)

IEMi Features

• User-programmable scheduling

• Inverter test at regular intervals

• Configurable through SNMP and

graphic display

Page 23: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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• Synchronizing ModuleOutputs on both sidesof a 2N UPS System

• Intercept the communicationof UPS System A & B

• Pass information betweenthe two UPS Systems

• Interpret the operatorcommands

• Command thepower switches

Option: Intelligent Sync Module (ISM)

Redundant Parallel Architecture (RPA)

Page 24: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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eBoostMulti-ModeUPS

Key Feature

Page 25: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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• Providing up to 99% efficiency

• Efficiency claims that are guaranteed and backed in writing

• Available for Series SG UPS, 225kVA & above

Significant industry andgovernment focus on datacenter energy efficiencythat is accelerating…

Multi-Mode UPS technologyhas been endorsed by…

GE Sets the Bar for highest UPS Operating Efficiency

eBoost™ Multi-Mode UPS

Page 26: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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VOLTAGE LIMITS

ITI/CBEMA Requirements

eBoost operation

Double Conversion operation

The ITI/CBEMA Curve – Server Power Supply Voltage Variation Limits

UPS Multi-Mode Operationmust stay within ITI/CBEMAVoltage Requirements toinsure no server load loss

eBoost™ Multi-Mode UPS

Page 27: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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Is there SARFI index data on an actual Utility power system?

EPRI DPQ project conducted over 2 year period at over 250 sites.

50% of sites realized 19 voltage occurrences outside ITI Curve limits. Only 5% of sites had 51 voltageoccurrences per year.

This confirms that Utility Grade Voltage is good most of the time, making Multi-Mode UPS an attractivetechnology to improve operating efficiency.

Source: Downloaded from McGraw-Hill Digital Engineering Library

Utility Voltage Reliability vs ITI Curve Limits

eBoost™ Multi-Mode UPS

Page 28: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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• Both Rectifier and Inverter are operating

• Utility Power is transformed and supplied to load

• Bypass Line for only emergency & maintenance needs

• Output Transformer provides Galvanic Isolation from load

• 6 to 8% total energy loss from power train

Double ConversionMode UPS Efficiency

Typically 93-95%

Mode #1: Double Conversion Operation Through UPS Rectifier & Inverter

eBoost™ Multi-Mode UPS

Page 29: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

• 75% reduction in UPS energy losses

• System operates on power-conditionedbypass line w/fully rated static switch

• UPS constantly monitors input power andmakes eBoost operational decisions

• Parts life extension on many components

• ITI (CBEMA) Curve compliant due to transfer toinverter < 2 msec. Static Switch is forcecommutated off.

• Bypass Inductor assists with transient noiseconditioning & feeder length flexibility whenparalleling modules

• Output Transformer magnetized for fastestpossible transfer ( GE US Patent # 7,372,177 )

Mode #2: eBoost Operation

eBoost™ Multi-Mode UPS

eBoost Mode UPSEfficiency 98-99%

Page 30: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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• Parallel up to 6 UPSmodules in eBoostultra-high efficiencyoperating mode

• RPA paralleling providesup to 3000kVA capacity

• All Inverters willtransfer in less than2 msec, compliantwith CBEMA curves

eBoost also Operates in Parallel Module Configuration

eBoost™ Multi-Mode UPS

UPS Efficiency98-99%

Page 31: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

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Complete outageTransfer toinverter

Power SagTransfer to inverter

RMS UndervoltageTransfer to inverter

Switching transientAttenuated by filter

OvervoltageTransfer to inverter

High- frequency impulseExternal surge protection

eBoost Has BeenTested Against KnownVoltage Events

eBoost™

Multi-ModeUPS

Page 32: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

eBoost™ Multi-Mode UPS

• eBoost Limits

• ITI/CBEMA Limits

• Double Conversion Limits

• Red dots are input voltage event captures

• Blue dots are output voltage event captures

RESULTS1. No observed voltage events outside CBEMA limits

2. UPS System is ITI/CBEMA Curve compliant in eBoost mode

eBoost Performance Stays Within ITI/CBEMA Limits Under All Events

Page 33: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

Hours of Operation 8,740

Operating Load Point (kW) 500

Facility Electrical Power Increase per Year (%) 3%

Electrical Power Cost per ($/kW-hr) $0.10

Life Cycle Duration (years) 10

Cost of Capital 5%

Cooling COP 50%

Measure Competitor GE GE Savings

Manufacturer Mitsubishi GE

UPS Model 9900B SG

UPS kVA 500 500

UPS kW 500 450

UPS System Capacity (kW) 500 450

UPS Part Load Efficiency 96.3% 98.5% 2.2%

UPS Rectifier type IGBT 6-Pulse

UPS Input Harmonic Filter(s) None 5th

UPS Operating Mode Double Conversion Multi-Mode

Number of Modules per POD 3 3

Number of PODS 1 1

System Load (kW) 500 500

UPS Module Load (kW) 167 167

UPS Module Losses (kW) 19.2 7.6 11.6

UPS System Losses (kW) 57.6 22.8 34.8

UPS Annual Energy Cost $50,371 $19,964 $30,406

Cooling System Annual Energy Cost $25,185 $9,982 $15,203

Total System Annual Energy Cost $75,556 $29,947 $45,609

UPS Life Cycle Energy Cost $503,707 $199,645 $304,062

Cooling Life Cycle Energy Cost $251,854 $99,822 $152,031

Total System Life Cycle Energy Cost $755,561 $299,467 $456,094

Estimated Incentive (Local Energy Rebates) $24,657

Input Parameters

eBoost™ Multi-Mode UPSExample: Life Cycle Savings vs Mitsubishi 9900B UPS

eBoost™ Multi-Mode UPS

10 YearLife CycleAnalysis

1000kVARedundantUPS System

50%LoadedSystem

$0.10/kw-hrPower Cost

==================

$456,094savings

Page 34: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

Hours of Operation 8,740

Operating Load Point (kW) 500

Facility Electrical Power Increase per Year (%) 3%

Electrical Power Cost per ($/kW-hr) $0.10

Life Cycle Duration (years) 10

Cost of Capital 5%

Cooling COP 50%

Measure Competitor GE GE Savings

Manufacturer Liebert GE

UPS Model NXL SG

UPS kVA 500 500

UPS kW 450 450

UPS System Capacity (kW) 500 450

UPS Part Load Efficiency 93.5% 98.5% 5.0%

UPS Rectifier type 6-Pulse 6-Pulse

UPS Input Harmonic Filter(s) None 5th

UPS Operating Mode Double Conversion Multi-Mode

Number of Modules per POD 3 3

Number of PODS 1 1

System Load (kW) 500 500

UPS Module Load (kW) 167 167

UPS Module Losses (kW) 34.8 7.6 27.1

UPS System Losses (kW) 104.3 22.8 81.4

UPS Annual Energy Cost $91,139 $19,964 $71,175

Cooling System Annual Energy Cost $45,570 $9,982 $35,587

Total System Annual Energy Cost $136,709 $29,947 $106,762

UPS Life Cycle Energy Cost $911,390 $199,645 $711,746

Cooling Life Cycle Energy Cost $455,695 $99,822 $355,873

Total System Life Cycle Energy Cost $1,367,086 $299,467 $1,067,619

Estimated Incentive (Local Energy Rebate) $24,657

Input Parameters

Example: Life Cycle Savings vs Liebert NXL UPS

eBoost™ Multi-Mode UPS

10 YearLife CycleAnalysis

1000kVARedundantUPS System

50%LoadedSystem

$0.10/kw-hrPower Cost

==================

$1,067,619savings

Page 35: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

Service & Support

GE offers a broad range of support services,

including project management expertise and a

global network of field engineers and technicians.

Page 36: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

Site Services

Our field engineers have extensive experiencewith startup & commissioning and preventativemaintenance. We sell a full range of servicesincluding service contracts, spare part kits, andbattery replacements.

Technical Training

We provide comprehensive classroomand product training to certify all ourfield engineers. We also offer on-sitetraining at customer facilities to assistusers in the operation of their UPSSystems.

36

Power Quality Service

Witness TestingCustomers can easily viewthe equipment under testand have instant accessto test data, waveformcaptures, and summaryreports. This ensures thehighest levels of efficiencyand reliability.

Technical Support

We are available 7x24x365for technical support ofany site issues, and canmonitor the status ofmission critical equipmentfrom any location.

Page 37: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE

Power Quality Service

• CustomerService Support

• Call Center 7x24x365(toll-free phone:800 637 1738)

• U.S. BasedCustomer Service

• Answered Live 7x24

• Service Engineersdispatched immediately

Page 38: GE Digital Energy Power Quality Products - The … Automatic Transfer Switches (ATS) Surge Protective Devices (SPD) Paralleling Switchgear (PSG) • Zenith product since 1923 ; GE