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WORK MOTIVATIONAND PERFORMANCE
By Grace Abban -Ampiah
GBUS 205 MANAGEMENT ANDORGANIZATION BEHAVIOUR
(WEEK 5)
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MotivationMoi!ain" peop#e a $or% i& a !ia#
e#emen in e'eci!e an( &)cce&&*)#mana"emen+
Thi& &e&&ion aim& o pro!i(e ane,aminaion o* &ome heorie& o*moi!aion an( heir imp#icaion& *or he
mana"er+
2
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O!"#tiv"$
At t%" "n& o' t%i$ "#t*"+ $t&"nt$ ,i " a"
to-
app#y t%" !ario)& heorie& o* moi!aion,%"n .otivatin/ ".o""$ in t%"o*/aniation3
&"v"o &ep&mea&)re& to .otivat" ot%
in(i!i()a# an& /*o to "na" t%".i.*ov" on t%"i* "*'o*.an#" to "n$*"or"ani.aiona# e'eci!ene&&3
4
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ont"ntW%at i$ Motivation6Si/ni7#an#" o' Wo*8 Motivation to
Mana/"*$
%a*a#t"*i$ti#$ o' Motivation T"$ o' Wo*8 Motivation
T%"o*i"$ o' Motivation
ont"nt a*oa#%"$ Ma$o,H"*"*/A&"*'"*9$ ERG
:
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ont"nt;*o#"$$ a*oa#%"$
E
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E
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W%at i$ Wo*8 Motivation6Moi!aion $i. ."an$ t%" (e"ree to ,%i#%
a "*$on $t*iv"$ %a*& to a#%i"v" a &peci0c"oa#3 (E3/3 aiit to ,o*8 %a*& to a$$ an"
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Why &ho)#( Mana"er& &)(y an(app#y Moi!aion princip#e& a he
Wor%p#ace1
It i$ vita 'o* "v"* .ana/"* an& a$i*in/.ana/"*$ to n&"*$tan& an& a .otivation*in#i"$ at t%" ,o*8 a#" "#a$" o' t%"'oo,in/-
Motivatin/ ".o""$ %"$ to i.*ov" t%"i*
"*'o*.an#"3
Motivat"& ,o*8'o*#" %"$ to in#*"a$"o*/aniationa ""#tiv"n"$$ o* *o&#tivit"v"$3
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Why &ho)#( Mana"er& &)(y an(app#y Moi!aion princip#e& a he
Wor%p#ace1
H"$ to in#*"a$" ".o""$ #o..it."nt+oat an& $ati$'a#tion on t%" !o3
R"&#" t*nov"* *at"+ a$"nt""i$.+ at"n"$$an& a##i&"nt$ *at"3
Motivatin/ ".o""$ %"$ to #*"at" a
$"*"n" ,o*8 "nvi*on."nt3
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Ho, &o .ana/"*$ &"t"*.in" t%at".o""$ a*" .otivat"& on t%" !o3
T%"*" t%*"" .ain &"t"*.inant$ o' ,o*8 .otivation
Di*"#tion o' In&ivi&a "%avio*- Ho, &o"$ an".o"" "%av" on t%" !o6 Do"$ a "*$on %av"
a o$itiv" n"/ativ" "%avio*a#8 to,a*&$ ,o*86
>"v" o' "o*t- Ho, %a*& &o"$ a "*$on $t*iv" toa#%i"v" %i$F%"* ,o*8 ta*/"t$6
>"v" o' ;"*$i$t"n#"- Ho, &ii/"nt &o"$ a "*$on,o*8 &"$it" t%" #%a"n/"$ t%" 'a#" on t%" !o3
10
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hin(er or"ani.aion3&
pro"re&&4
11
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o achie!e or"ani.aiona#
&)cce&&4
12
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T"$ o' MotivationMotivation i$ /*o"& into t,o .ain t"$
na."-
Inrin&ic Moi!aion5 i$ ,%"n ," "*'o*.
o* a#t in a #"*tain .ann"* "#a$" ," ,antto '7 o* "*$ona int"*"$t o* &"$i*"$3
E,rin&ic Moi!aion- ,%"n ," "*'o*. o*
"%av" in a $"#i7# ,a ,it% t%" int"ntiono' "in/ *",a*&"& o* avoi&in/ ni$%."nt3
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Di'erence& be$een Inrin&ic an( E,rin&icMoi!aion 6 O' he 7ob e,amp#e&
Inrin&ic Moi!aion E,rin&ic Moi!aion
Ta8in/ a*t in #o..nit,o*8$ "#a$" o "n!o&oin/ it3
;ain/ &o &*in/ o*"i$*" "#a$" o 7n&it int"*"$tin/ an& 'n3
>"a*nin/ %a*& to /"t an"
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Di'erence& be$een Inrin&ic an( E,rin&icMoi!aion 6 On he 7ob e,amp#e&
Inrin&ic Moi!aion E,rin&ic Moi!aion
T%"$" a*" *"at"& to
P&ycho#o"ica# re$ar(&-
Achie!emen A" to&"iv"* *"$t$
Cha##en"e a&%
Reco"niion 6 *"#"ivin/a*"#iation
Career A(!ancemen G*o,t% in $8i$ an&8no,"&/"
2ocia# nee(& A##"tan#"+ *"$"#t an&
att"ntion
Ba&e Pay 6 0,e( amo)no' $aa* ai& to ".o""$in re)rn o* heir $or% 3
E,c#)(e& bon)&e&8inceni!e& e++c
Per*ormance-ba&e( pay
Frin"e bene0& (E3/3*"ti*"."nt "n"7t$ an$+
%o$in/ "n"7t$+ i'"in$*an#" "n"7t$3
Ceri0cae& (E3/3 En& o'"a* a,a*&$+ B"$t Wo*8"*A,a*&$)
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Theorie& O* Moi!aion
Conen Theorie&
Ma$o, iv" >"v" Hi"*a*#% o' N""&$
A&"*'"*9$ ERG T%"o*
H"*"*/ T,o a#to* T%"o*
Proce&& Theorie&
V*oo. E
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Theorie& o* Moi!aionCon9(
Theorie& o*Moi!aion
Conrib)ion Pracica#Imp#icaion
Conen Theorie&
Conrib)or&5• Ma$o,•H"*"*/•A&"*'"*9$ ERG
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Theorie& o* Moi!aion
Theorie& o*Moi!aion
Conrib)ion Pracica#Imp#icaion
Proce&& Theorie&
Conrib)or&5• V*oo.•A&a.•>o#8"
In&ivi&a$ .a8"&"#i$ion$ ,%"t%"*to ,o*8 %a*& o* nota$"& on t%"'oo,in/-
• O,n *"'"*"n#"$• Avaia" *",a*&$• ;o$$i"ot#o."$'*o. ,o*8
Mana/"*$ $%o&%av" 8no,"&/" int%" .otivation*o#"$$ ton&"*$tan& t%atin&ivi&a$ .a8"&"#i$ion a$"& ona#%i"v"."nt$+*",a*&$ an&*"'"*"n#"$
1C
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Di"*"nt n""&$ o' in&ivi&a$an& t%" o*/aniation
In(i!i()a# Nee(& Or"ani.aiona# nee(&
A#%i"v"."nt
R"$"#t '*o. ,o*8/*oF#o"a/"$
;"*$onaD"v"o."nt
;%$i#a W""in/ Jo Sati$'a#tion
Hi/% ;*o&#tivit
>o, A$"nt""i$.
oo"*ation
>o, >ao* T*nov"*
In&$t*ia Ha*.on
1
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Fi!e :e!e# ;ierarchy o* Nee(& -Mao$
20
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Fi!e :e!e# ;ierarchy o* Nee(& 6Mao$ 6 Phy&io#o"ica# Nee(&&ho)#( be me
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Fi!e :e!e# ;ierarchy o* Nee(& 6Mao$
8/17/2019 GBUS 205 Management and Organizational Behaviour Lect 4 Motivation (1)
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A#(er*er9& ERG Theory
24
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G*o "
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;er.ber"9& T$o 6 *acorTheoryA##o*&in/ to H"*"*/ t%"*" a*" $o main *acor&t%at n""&$ to " #on$i&"*"& to "n$*" i.*ov"&
".o"" "*'o*.an#"-
;y"iene *acor&
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;er.ber"9& T$o 6 *acorTheory
;y"iene Facor& Moi!aion Facor&
S"*vi$ion
Int"*"*$onaR"ation$
Goo& ,o*8in/
#on&ition$
Saa*
R"#o/nition
A#%i"v"."nt
R"$on$iiit
A&van#"."nt
2?
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;er.ber"9& T$o 6 *acorTheory
2
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Proce&& heorie& o*Moi!aion
T"$ o' *o#"$$ t%"o*i"$ o' .otivationa*"-
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E,pecancy Theory - Vroom;"o" a*" .otivat"& a$"& on t%" ot#o."$t%" "
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E,pecancy Theory - VroomE,pecancy5 ".o""$ a*" i8" to ".otivat"& i' t%" "*#"iv" t%at t%"i* e'or,i *"$t in "v" o' "*'o*.an#"3
L9an I a##o.i$% t%i$ ta$86
E3/3 An ".o"" ,i "*#"iv" t%at+ L9 I' I$t*iv" %a*& I ,i " a" to a##o.i$% .
ta*/"t$ an& .""t t%" &"a&in"
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E,pecancy Theory - VroomIn&r)mena#iy5 ,%"n ".o""$ a*"$*" t%at t%at $##"$$' "*'o*.an#" ,i" a,a*&"&3
9Wi## I be re$ar(e(19
E3/3 I' I a. a" to .""t t%"
$tan&a*&$(ta*/"t$) at t%" "n& o' t%" "a*+,i I " a,a*&"& (E3/3 *"#o/nition+&"v"o."nt oo*tniti"$+ *o.otion$)
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E,pecancy Theory - VroomVa#ence5 Va"$ in&ivi&a$ atta#%"& tova*io$ ,o*8 ot#o."$+
Va"n#" i$ po&ii!e
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Mana"eria# Imp#icaion o*E,pecancy Theory
Mana/"*$ $%o& *"a*" ".o""$ t%o/%t$aot t%" %o, t%"i* "o*t$ an& "*'o*.an#"(ot#o."$) ,i " a,a*&"& to i/nit" t%"i*.otivation on t%" !o3 T%i$ #an " a#%i"v"& -
Initiatin/ ;"*'o*.an#" a*ai$a $$t". to %"a#%i"v" o*/aniationa /oa$3
S"t #"a* &"7n"& $tan&a*&$ 'o* ".o""$3 $o*t ".o""$ "*'o*.an#" (#on$t*#tiv"
'""&a#8)3
M"a$*" "*'o*.an#" anna3
R",a*& ".o""$ "*'o*.an#"344
E it T% ' M ti ti
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E=it T%"o* o' Motivation (A&a.$)
E.o""$ a*" .otivat"& i' t%" a*" 'ai*t*"at"& (E=it) a$"& on t%" 'oo,in/-
i' t%"i* e'or&
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Mana/"*ia I.i#ation$ o'E=it T%"o*
Mana/"*$ $%o& " a,a*" t%at n&"*ai&,o*8"*$
,i /"t an/* an& ov"*ai& "o" '"" /it3
Mana/"*$ $%o& "n$*" t%at ".o""$ ,it%&imi#ar abi#iie& ("3/3 $8i$+ "
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Goa$"ttin/ T%"o* >o#8"
A##o*&in/ to >o#8"+ .otivat" "o" $"ttin/
"oa#&+
Characeri&ic& o* Goa#& 6
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Mana/"*ia I.i#ation o'Goa$"ttin/ T%"o*
Mana/"*$ #an .otivat" ".o""$ t%"'oo,in/-
Invovin/ ".o""$ to $"t #"a* &"7n"&
/oa$3
Goa$ $"t 'o* ".o""$ $%o& " not " too#%a"n/in/ ,%i#% ".o""$ a*" na" toa#%i"v"3
;*ovi&" *"/a* '""&a#8 to ".o""$ to"na" t%". 'o#$ on a#%i"vin/ t%" /oa$ $"t'o* t%".3
4
M i I i ti '
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Mana/"*ia I.i#ation o'Goa$"ttin/ T%"o* ont9&
Initiat" *o"* .onito*in/ $$t".(;"*'o*.an#" A*ai$a R"vi",) to*"vi", ".o""$ "*'o*.an#" to"n$*" t%at t%" /oa$ a*" a#%i"v"&a##o*&in/3
R",a*& ;"*'o*.an#" (;a in#*"."nt+
in#"ntiv"$+ on$"$)3
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Moi!aion an( P&ycho#o"ica#Conrac
;$#%oo/i#a ont*a#t- *"'"*$ to n,*itt"na/*""."nt "t,""n t%" ".o""$ an&".o"*$ t%at $"#i7"$ ,%at to "
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Oher Pracica# $ay& o Mana"er& can)&e o en&)re Increa&e( in
Moi!aion
Enco)ra"e
:i&en
Paricipai!e Mana"emen5 on$t ".o""$in &"#i$ion.a8in/ *o#"$$+ ta t%"i* #*"ativit3
Prai&eAppreciaion
2e Achie!ab#e Tar"e&
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Oher Pracica# $ay& o Mana"er& can )&eo en&)re Increa&e( in Moi!aion
7ob En#ar"emen5 Wi&"n t%" $#o" ("
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on#$ion
Motivat" ".o""$ t%*o/%-
Sati$'in/ t%"i* &"$i*"$ o* n""&$3
.""tin/ t%"i* "
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"$tion$
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R"'"*"n#"$
Ivan#"vi#%+ J3M3+ Matt"$on+ M3 T3 an&Konoa$8"+ R3 (200?)+ OrganisationalBehaviour and Management + t% E&ition+N", o*8- M#G*a,Hi
G*""n"*/+ 3J3 (200:) Managing Behaviourin Organisation+ :t% E&ition E&+ N", J"*$"+USA+ ;*"nti#" Ha3
Min$+ >3 J3 Management andOrganisational Behaviour + t% E&ition3+ N",
J"*$"+ USA- ;*"nti#" Ha