FY2020 Annual Report

#WeAreEssential

2 0 2 0 A N N U A L R E P O R T

We connect people of all ages and abilities with their communities to build inclusive and fulfi lling lives.

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Impressive Numbers!Impressive Numbers!Beautiful new headquarters building to facilitate employee collaboration

Graduates from The Arc’s MCE Leadership Development program

Handwritten letters delivered to state legislators, advocating for DDA funding

Children & Youth Services families using the Bloomz app for better communication

Combined years of service recognized at the Employee Tenure Ceremony

Hours of service provided by 181 volunteers

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142

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3,416All photos ©The Arc Montgomery County and Ann Maas Photography

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Children and Youth ServicesChildren and Youth ServicesEXPLORING

Children are born curious. A morning walk yields a treasure box of leaves and rocks to examine under a magnifying glass. A storybook is experienced through sight, sound, and touch. New friends are embraced for their differences. Every day is an opportunity to explore and grow.

At KFICCC, our fully inclusive child care center, typically-developing children, children with developmental disabilities, and children with special health care needs play and learn together. Children interact with peers, engaging in experiences that promote communication, cooperation, and understanding that others have different experiences and perspectives. Every child is included and has the opportunity to thrive.

For pre-teens and adolescents, we offer After All—a structured after-school and summer program. After All empowers youth to build skills and interests in an environment that promotes independence and socialization.

Because education is a family affair, we have worked to facilitate communication with families this year using a new app. Parents can receive quick updates from teachers, see pictures of classroom activities, access community calendars, and sign-up for conferences, all at their fi ngertips.

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Every day, we empower children with foundational skills, a love of learning, and a spirit of discovery.

#WeAreEssential

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CONTRIBUTING

Everyone longs to have a purpose and be a contributing member of the community. Our Employment & Meaningful Day Services connect the people we support with fulfi lling opportunities—paid employment, vocational training opportunities, and tailored recreational and educational support.

Yolanda fi nds purpose and pride in a job well done for Ohana Wellness in Bethesda. Her team provides laundry services for the spa—a critical job to keep the local business running smoothly. Across town, Gorvergo trains and mentors his team. They clean gas pumps and surroundings at the Montgomery County Fueling Station. Their careful work maintaining county facilities contributes to a better quality of life for county residents.

Employment & Meaningful Day supports 232 adults, preparing individuals for interviews with local employers and matching individuals to jobs that engage their specifi c skill sets and interests. While the closing months of FY20 saw the pandemic disrupt business as usual, our employees sustained their critical work to ensure the people we support stay engaged and continue to build essential skills. Our work to build strong futures does not pause, even in challenging times.

Employment and Meaningful Day Employment and Meaningful Day ServicesServices

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Employment and Meaningful Day Services

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Generous Donors

Allied Pharmaceutical Services, Inc.Terence & Sarah ByrneGreater Washington Community Foundation

Advanced Nursing + Home SupportAE CleaningAnne AlbrightAnonymous Daniel Bates & Sheila KragieConstance BattleCETA Benefi t Consulting Group, LLCRiki Conrey & Anjali VoraEvan & Lindsay CrowellSebastian DiazDaniel Gossett & Leila LackeyJoey Hipolito & Sarah Pauly

David & Julie AllanAMR Commercial, LLCBank of America Charitable FoundationOlivier Barnouin & Carolyn ErnstAmber Bloomfi eldJeff & Candace BryantCapital Women’s CareJohn & Regina ClarkAli ClohertyJohn & Eileen DillonDaniel Dorfman & Melinda McFarlandVincent Dussupt & Kumiko AkikawaPeter & Dana EasonHilda EdererEnterprise Holdings FoundationDavid Faranda & Robyn LittmanFirst Financial GroupPhilip Fox & Suzanna GallinaGCAAR Realtors Care FundPhilip & Janet GolrickJK House of GraceTerrence JudgeRamzi Khuri & Marci GiangGerald KuriharaPhilip KuriharaJeffrey & Mary Laizure

Lester Poretsky Family FoundationEugene & Deborah MarkDouglas & Marybeth McDanielMatthew & Catherine MinahanTed Murphy & Jenny KnopinskiSteven NewberryRichard & Carol OsborneRandy & Mary ParrishPlanet Depos, LLCStanley & Nancy PondJohn & Lynne RadenMichael & Naina RakesDaniel Reynolds & Celia VoylesChristina RitchieJohnna RobinsonDavid & Esther RudermanSaint Mark Presbyterian ChurchCarl & Judith SaxingerAbe & Denise SchainkerCraig & Christina ShawverShulman RogersLinda SnookSunnyD, Inc.The Martin Family Charitable Foundation, Inc.Ernest & Wendy WilliamsYoussef Zaki & Diana Kinker-Zaki

Tabitha HuntemannDennis & Laura JamouneauKenneth & Susan McGivneyStephen & Elizabeth PalanBrandon & Allison PerryAlbert & Helen PollinLeah QuinSandy Spring BankDave & Terri SchellhardtBarry & Barbara WestreichWorld Bank Community Connections Fund

HUB International LimitedTwinbrook Baptist Church

Sustainers $10,000+

Benefactors $2,500 - $9,999

Sponsors $1,000 - $2,499

July 1, 2019 - June 30, 2020

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Clyde Agnew, Jr.Richard AstorRobert & Lyda AstroveKenneth & Laura BarnaFred & Barbara BaughmanPhilip & Nanette BevanJustin Black & Elizabeth AngermanPratima BoseMary BoylenMichael Bradley & Ginny Colten-BradleyChris BrownKerinne BrowneGary & Margaret CampbellLeighton Chan & Beth Zeiter-ChanDavid & Ellen CrandallMichael DalyRaymond DavidsonDale & Margaret DoaneMichele FaustJan FeldbergJohn GlaudemansMichael GreeneMarjorie HaireAllen & Pamela Harp

Srimal AbeyesundereAlta Healthcare Services, LLCAssisting Hands of PotomacHarry BenoitCharles & Susan BromeElisa CaneteSarah CatoDaria CervantesSusan CiolinoDoug & Danielle ClarkeNigel & Elisabeth CoshBarry & Sharon CovingtonZaceias & Rachel DelgadoTimothy & Tammy DennisJohn & Nancy DeViernoKevin DwyerRoss ErwinDavid & Barbara FishbackJames & Ruth GieserScott & Dara GoldbergBritt Gordon-McKeonJames & Judy HangerKenneth & Eileen HornbostelJesse & Victoria JannettaStephanie KatzSteven & Ann KebeckRobert & Delali KeytonKnights of Columbus, Maryland State CouncilJoshua & Angela Lapier

Stefanie LehmannTrudy LehmannEric Longen & Patricia Da SilvaRoger & Carol MarcotteBetsey McCoyTracy & Margaret MulliganNicholas & Melissa MwaiMy Sister's Place, LLCDonna OlsenBenjamin & Hilary ParkRobert & Corina PlaciousDarrell PoeZachary PondSareen ReillyKarol RubensteinKyle RylandKaren SaundersRobert SchaeferGary & Caryn SeligmanGloria ShannonDana SimplerLena StormSYNERGY HomeCareLeslie TraubMatthew Welsh & Laura HoardDeborah & Hillary WhippenWiley Rein LLPMichael & Colleen Williams

Denis HarperKevin & Maureen HassettIbrahim HijazinSusan HorstRobert Howe & Tamara BakerHoward & Trudy JacobsonMichael KimBenjamin KramerRona KramerRobert & Lori KrolikowskiChelsea Lundquist-WentzAaron MalofskySusan McCardellMcCormick & Company, Inc.Sean & Melissa McKennaHanh Thi NguyenThomas & Karen O’ConnorJohn & Gina OlenickPBG Best CareThomas & Janet ReiseLawrence & Lynn RiesKatrina SarfaraziAdam SchwartzmanMark Schweitzer

Patrons $500 - $999

Contributors $250 - $499

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Shoaleh AlaiJose Alfaro & Jessica RosenbergNausher Ali & Dana SmithRichmond & Seulhee AllanAmazon Smile FoundationLee ArbetmanNita ArmstrongBilly AstroveMichael AudetMarguerite & Hallie AutryBakery, Confectionery, Tobacco Workers &

Grain Millers International UnionLaura BarryJeff & Betty BaumannPaul & Elizabeth BizotGilda BonardiTrent Bosma & Misato MiyamasuRobert & Elisabeth BoyleAndrea BrownJody & Ann BuyalosJoan CarragherQuan Chen & Feng HaoJeffrey & Mary Coffi nJeffrey & Carol CohenShawnee CohnCheryl ColandreoRalph ColleliJohn & Elizabeth CostelloKenneth CramerJennifer CrowePatricia CusumanoJackie DavisJoseph Mulligan & Julianne DiamondAbigail Doane & Matthew RodgersColin DoyleMartin DresnerZachary DubinElizabeth EdwardsJanet ElliottPeter & Karla FarellFlavia FavaliJack & Brenda FeldmanSean FitzgeraldKaren FlemingChris FlynnGary & Ellen FranksHyacinth Fray

Khristine ShermanRichard SincoffLaura SmithXiaomin Sun & Xian LuJoseph & Angela Tassallo

Sharon FreimanEdward FrittsKathy GhiladiLee & Emily GlassKathleen GodfreyJoseph Gootenberg & Susan LeibenhautGrace Social Sector Consulting, LLCDavid GunzerathPaul HaldemannJean HamiltonJoseph Harazmus & Lara GeorgeMary HarrillSuzanne HeadKeith HeinrichGary & Annette HenkinEric Herrmann & Catherine GreeneGlenn & Lorie HollandRonald HowardRichard & Lorna HuberGinny HussongElena IanchovichinaJames Madison University Alternative

Break ProgramRobert & Carla JohnsonWes & Catherine JohnstonChristina JonesTimothy & Jeanne JonesMartha KahnJames & Winnie KaoRick KaplanMeyer & Linda KatzperJennifer KehoeLarry & Wendy KellettJames & Clara KennedyTammy KramerSam & Madeline KuglerRhoda & Rosanne LawrenceLisa Lilienfi eldPatricia Littlefi eldJames & Rosanne LyonsJason & Marie MabeJane MagoMaryland Print & Design, LLCMark MazurRichard & Robin McEntirePatrick & Elizabeth McFaddenMarie McIntosh

Contributors $250 - $499

Supporters $100 - $249

Allen & Marilyn TrainerLinda VauseSteve & Mary WalterKimball Watts & Janet Buyer

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Solomon MeruguBenjamen & Bettye MilerTri MobleyDavid MountFred & Carole NewmanVictoria NguyenChristine NickelsAileen O'HareTimothy & Dianne O'LearyJoyce PalmerJoseph & Judith PauleyBlair & Brenda PeaceLarry Pearce & Catherine Valcourt-PearceVijay PillaiKathleen RappKarla Redfi edIngrid ReissmannMark & Heidi RittenbergRockStarts Atlantic, LLCJeffrey Rohe & Allison Hamilton-RoheLawrence RosenblumCathy Rosenfi eldJames SheesleyMarc & Reda SheinbergEllen Siegler

Doris SkarstenJohn & Dorothy SlavcoffDebbie SobrikLuis & Bertha SolisIlene SolomonPeggy SouzaJen SpearsJames & Ann StephensonNancy StroerJanet TaylorMonica TaylorNicole TaylorCheryl ThunellJoseph VanderwaldeTom VerdeAnn VertovecJames & Mary VoeksLeslie WhipkeyKeith & Annie WichmanJay WilkinsonAdrienne WillichMichelle WilsonDorothy WisemanMichael Wolk

Supporters $100 - $249

In Honor of In Memory of

TributesJulia Abate After All StaffAlan Timothy BradshawDoug ClarkeDirect Support ProfessionalsFamilies Of Individuals With DisabilitiesConnie FarrellKamilah FranklinMitchell GildenhornTom GreeneKathleen HirschLaurie Paul and Neil HorlickHoward JensenKFICCC Teachers and StaffTracy and Margaret MulliganGia RichmondRoom 12 & Room 15 TeachersPaul Rosenfi eldChrissy ShawverBrooke SupinskiMichelle Wilson

Ben Colandreo, Sr.John Henry Ebaugh IVJohn FeganJoan FeldbergMary Etta GerardiElmer GreenleafMaxine and Bill HamiltonWilliam G. HamiltonChan Meng KuanFrank & Geraldine LeeKathryn Rita MercadanteCarl D. OsborneJames PondDaniel John Russell John A. Slavcoff, Jr.Bart Stringham

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Clyde Agnew, Jr.Alta Healthcare Services, LLCThe Arc Maryland, Inc.Billy AstroveConstance BattleCambria HotelsDaria CervantesChris Watson PlumbingDoug & Danielle ClarkeJim & Chris CockrellLarry DavisLisa DiMonteMeredith DonateDavid & Maria DudishMary Ellen & Bruce EddyWayne Evans & Robin Williams-EvansEverett Design, Inc.Peter & Karla FarrellFlower Valley CommunityGary & Ellen FranksAndrew Gent & Alicia KuhnkeKathy GhiladiLee & Emily GlassPhilip & Janet GolrickGlenn & Lorie HollandRobert Howe & Tamara BakerBrad Hunt & Sara LippaInvisible Towers, LLCAngel KapingaJennifer KehoeRobert & Lori Krolikowski

La Casita PupuseriaThe Lutheran Church of Saint AndrewNew Haven, Inc.Oversea Chinese Families of The Madeira SchoolBenjamin & Hilary ParkInderpal & Rachpal PaulPBG Best Care, IncJacqueline PuckettBrocklin QuallsRed Coats, Inc.Daniel Reynolds & Celia VoylesRight At Home Care & Senior ServicesJoan RoseKaren SaundersAbe & Denise SchainkerEvan Sekeris & Maxine RegerChrissy ShawverJohn & Dottie SlavcoffSpecialty Care ServicesJames & Ann StephensonMatt StreichEmily SudbrinkSYNERGY HomeCareDavid & Nicole TaylorThe Welman GroupVisiting Angels, LLCSteve & Mary WalterDeborah WhippenCarie WohlMatthew Woorman

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In-Kind Contributors

11Audited fi nancials as of June 30, 2020. A full report is available upon request.

FinancialsFY20 Revenue by Source $25,434,780

FY20 Expenses by Category $26,947,740

FY20 Costs by Division

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19% Employment & Meaningful Day Services

8% Children & Youth Services

64% Inclusive Living Services

Contributions 3% & Other

Urban Thrift 1%

Respite Coordination 5%

8% Occupancy Cost

2% Food & Supplies

3% Transportation & Vehicle

4% Other

Consulting Fees 16% & Contract Staff

Wages & Benefi ts 67%




Administration 15%

Respite 6% Coordination

Urban Thrift 1%

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Connections start at home, where belonging and caring anchors us to a healthy and happy life. Inclusive Living Services is comprised of Community Living (full residential services for 115 people) and Personal Supports (1:1 support for 55 people). Quality support services promote a healthy lifestyle, refl ected in good mental, emotional, and physical health.

Our push for updated Person-Centered Plans allows us to identify the kind of life each person wants to live and to pursue the activities that connect him/her to that life. For some people, that can be learning to manage their own laundry, and for others, it means shopping for their favorite videos.

While the pandemic has changed the landscape of our communities, our foundations remain strong. Soon we will return to our community activities. In the meantime, we are safe and supported around the family table, engaged in strengthening independent living skills, and fi nding new ways to connect with each other.

Inclusive LivingInclusive LivingCONNECTING

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A fulfi lling life is one where we make our own choices and

pursue our interests.

Inclusive Living

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#WeAreEssential

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A ribbon-cutting ceremony and grand opening celebration was held at the new headquarters on October 31, 2019. Stephanie Katz, Board President, and Chrissy Shawver, CEO, offi cially opened the building, and people supported, families, employees, and business associates were all invited for tours and refreshments.

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New HeadquartersNew HeadquartersCOLLABORATING

It’s been a year of change! Beginning with our move into new headquarters at Calhoun Place and continuing through the fi rst months of the pandemic, the spirit of collaboration carried us through FY20.

In early autumn 2019, all operations from Southlawn and Nebel Street joined under one roof in the new location. In many ways, the move was more than geographic—it enabled easier access to our colleagues and more positive staff interaction each day. It set the stage for rich, collaborative work, and better problem-solving.

Our new space is fully accessible, with more work areas and ample conference rooms for training and community events, large or small. When the pandemic closed our doors to the public, our conference rooms became staging areas for PPE supplies and groceries, as our staff mobilized to keep our homes safe and secure during the lockdown. We look forward to a full return to the headquarters space sometime in FY22.

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We appreciate the individuals who contributed to The Arc Montgomery County through their participation in the following workplace campaigns.

Workplace Campaigns

America’s Charities

The Benevity Community Impact Fund

Combined Federal Campaign of the National Capital Area

International Brotherhood of Electrical Workers United Way Campaign

Lenovo Employees Care Campaign

Maryland Charity Campaign

Truist

United Way of Central Maryland

United Way of the National Capital Area

World Bank Community Connections Fund

YourCause, LLC Trustee for PricewaterhouseCoopers LLP

For People of All Ages & Abilities

Services + Support

AdultsCommunity LivingEmploymentMeaningful DayPersonal SupportsRespite CoordinationSelf-Advocacy

SeniorsRespite Coordination

Stephanie Katz, President Raymond Davidson, Vice President Mark Rittenberg, Treasurer Philip Golrick, Secretary Karen O’Connor, Past President Constance Battle Kerinne Browne Kathy Ghiladi John Gould Ben Lopez Aaron MalofskyAileen O’Hare John OlenickMichael Tadesse

ManagementBoard of Directors

Leadership TeamChrissy Shawver, Chief Executive Offi cerDaria Cervantes, Chief Operating Offi cer

Children & YouthInclusive Child CareRespite CoordinationYouth After-School & Summer Program

FamiliesResources & ReferralsStudent Service LearningTransition Times WorkshopsUrban Thrift

Darline Bell-Zuccarelli Clyde Agnew, Jr.Doug ClarkeEllen Franks

Djibril KamaraDeborah MarkBrocklin QuallsGia Richmond

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#WeAreEssential

17All photos ©The Arc Montgomery County and Ann Maas Photography17

1,227 People Supported in FY20




53% Respite Coordination

7362 Calhoun Place Rockville, MD 20855

301.984.5777 | TheArcMontgomeryCounty.org

Proud Partner

#WeAreEssential

FY2020 Annual Report

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