Fundamentals of Information Systems, Third Edition1 Human Resource Management Information Systems Human resource MIS: concerned with activities related.

Fundamentals of Information Systems, Third Edition 1

Human Resource Management Information Systems

• Human resource MIS: concerned with activities related to employees and potential employees of an organization

• Needs and planning assessments

• Recruiting

• Training and skills development

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Human Resource Management Information Systems (continued)

• Scheduling and assignment

• Employee benefits

• Outplacement

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Human Resource Management Information Systems (continued)

Figure 6.9: Overview of a Human Resource MIS

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Other Management Information Systems

• Accounting MIS: provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications

• Geographic information system (GIS): capable of assembling, storing, manipulating, and displaying geographic information

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An Overview of Decision Support Systems

• A DSS is an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making and problem solving

• The focus of a DSS is on decision-making effectiveness when faced with unstructured or semistructured business problems

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Capabilities of a Decision Support System

• Support all problem-solving phases

• Support different decision frequencies

• Support different problem structures

• Support various decision-making levels

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Capabilities of a Decision Support System (continued)

Figure 6.10: Decision-Making Level

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A Comparison of DSS and MIS

Table 6.3: Comparison of DSSs and MISs

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A Comparison of DSS and MIS (continued)

Table 6.3: Comparison of DSSs and MISs (continued)

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Components of a Decision Support System

• Model base: provides decision makers access to a variety of models and assists them in decision making

• Database

• External database access

• Access to the Internet and corporate intranet, networks, and other computer systems

• Dialogue manager: allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases

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Components of a Decision Support System (continued)

Figure 6.11: Conceptual Model of a DSS

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Group Support Systems

• Group support system (GSS)– Consists of most elements in a DSS, plus software to

provide effective support in group decision making– Also called group decision support system or

computerized collaborative work system

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Group Support Systems (continued)

Figure 6.12: Configuration of a GSS

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Characteristics of a GSS That Enhance Decision Making

• Special design

• Ease of use

• Flexibility

• Decision-making support

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Executive Support Systems

• Executive support system (ESS): specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization

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Executive Support Systems in Perspective

• Tailored to individual executives

• Easy to use

• Drill-down capable

• Support the need for external data

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Executive Support Systems in Perspective (continued)

• Can help when uncertainty is high

• Future-oriented

• Linked to value-added processes

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Capabilities of Executive Support Systems

• Support for defining an overall vision

• Support for strategic planning

• Support for strategic organizing and staffing

• Support for strategic control

• Support for crisis management

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Summary

• The decision-making phase of the problem-solving process includes three stages: intelligence, design, and choice

• A management information system (MIS) provides managers with information that supports effective decision making and provides feedback on daily operations

• A financial MIS provides financial information to all financial managers within an organization

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Summary (continued)

• The manufacturing MIS subsystems and outputs monitor and control the flow of materials, products, and services through the organization

• A marketing MIS supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness

• A human resource MIS is concerned with activities related to employees and potential employees of an organization

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Summary (continued)

• A DSS is an organized collection of people, procedures, software, databases, and devices used to support decision making and problem solving

• A group support system (GSS) consists of most elements in a DSS, plus software to provide effective support in group decision making

• An executive support system (ESS) is a specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization