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System Operating Manual FUJITSU LIFEBOOK U7311
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FUJITSU LIFEBOOK U7311 - cdn.cnetcontent.com

Mar 19, 2022

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Page 1: FUJITSU LIFEBOOK U7311 - cdn.cnetcontent.com

SystemOperating Manual

FUJITSU LIFEBOOK U7311

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Congratulations on your purchase of an innovativeproduct from Fujitsu.

The latest information about our products, tips, updates etc. can be foundon the Internet at: "http://www.fujitsu.com/fts/"

You can find driver updates at: "http://support.ts.fujitsu.com/download"

Should you have any technical questions, please contact:

• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")• Your sales partner• Your sales officeWe hope you enjoy working with your new Fujitsu system!

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Issued by / EU importer

Fujitsu Technology Solutions GmbH

Mies-van-der-Rohe-Straße 8

80807 Munich, Germany

"http://www.fujitsu.com/fts/"Copyright© Fujitsu Client Computing Limited 2021. All rights reserved.

Publication Date01/2021

Edition 1

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FUJITSU LIFEBOOK U7311

Operating Manual

Innovative technology 7

Ports and controls 9

Important notes 12

First-time setup of your device 16

Working with the notebook 19

Security functions 48

Connecting external devices 55

Removing and installing componentsduring servicing 62

Settings in BIOS Setup Utility 63

Troubleshooting and tips 68

Technical data 77

Manufacturer’s notes 79

Index 80

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RemarksInformation on the product description meets the design specifications of Fujitsu andis provided for comparison purposes. Several factors may cause the actual results todiffer. Technical data is subject to change without prior notification. Fujitsu rejects anyresponsibility with regard to technical or editorial mistakes or omissions.

TrademarksFujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limitedor its subsidiaries in the USA and other countries.

Microsoft and Windows are trademarks or registered trademarks of MicrosoftCorporation in the USA and/or other countries.

TM

The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI logo are trademarks orregistered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Adobe Reader is a trademark of Adobe Systems Incorporated.

USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forumin the USA and other countries.

All other trademarks specified here are the property of their respective owners.

CopyrightNo part of this publication may be copied, reproduced or translated withoutthe prior written consent of Fujitsu.

No part of this publication may be saved or transferred by any electronic meanswithout the written approval of Fujitsu.

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Contents

ContentsInnovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9FUJITSU LIFEBOOK U7311 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Additional safety notes for devices with wireless components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Travelling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Notebook: transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Mains adapter connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Switching on the device for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Working with the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Switching on the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Notebook: switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Virtual numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Function keys and key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25F-Lock setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Keyboard with background lighting (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Country and keyboard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Touchpad and touchpad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Moving the pointer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Selecting an item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Executing commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Dragging items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Touchscreen/LCD screen without touch function (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . 29Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

WebCam and Infrared Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31ePrivacy Filter (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Charging, caring for and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Removing and installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the power-management features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Adjusting fan control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Loudspeakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Fujitsu 3

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Contents

SIM card (configuration dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Wireless components Wireless LAN / Bluetooth / LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Setting up WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Access via LTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Ethernet and LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Your Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Ports on the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Connecting the notebook to the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Connecting the mains adapter to the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Switching on the notebook via the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Disconnecting the notebook from the Port Replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Configuring the fingerprint sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Configuring the palm vein sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Protecting BIOS Setup Utility (supervisor and user password) . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Password protection for booting of the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Trusted Platform Module (TPM) (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

SmartCard reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Inserting the SmartCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

USB port Intel® ThunderboltTM 4 with charging function and display port (USB Type-C) . . . . 59USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Headset port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Operating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 65Exit Discarding Changes – Discard changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . 65Load Setup Defaults – Copy Standard Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Discard Changes – Discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . 65Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . 65Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Erase Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Restore contents of the hard disk from Recovery CD/DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

4 Fujitsu

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Contents

Restoring the system under Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69The notebook’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70When certain characters are entered on the keyboard, only numerals are written . . . . . . . . . . . . . 70The notebook’s LCD screen remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70The LCD screen is difficult to read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71The notebook cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73The wireless connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73SmartCard reader is not recognised. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73SmartCard PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77LIFEBOOK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Mains adapter (notebook computer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Mains adapter (port replicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Manufacturer’s notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79TCO Certified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Other certification markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

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Contents

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Innovative technology

Innovative technology... and ergonomic design make your device a reliable and convenient companion.

The device boots very quickly, is ready for immediate use and offers a particularlylong operating time because of its high capacity battery.

With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and betterprotect your system against unauthorised access by using the powerful password properties.

Information on the connections and user components of your notebookcan be found in "Ports and controls", Page 9.

Further informationThe Windows drivers for your device can be found on our Internet site.The factory installation of your device does not support any other operatingsystem. Fujitsu Technology Solutions accepts no liability whatsoeverif any other operating system is used.

Software oriented components of these instructions refer to Microsoft products,if they come within the scope of the delivery.

If you install other software products, pay attention to the operatinginstructions of the manufacturer.

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Innovative technology

Notational conventionsPay particular attention to text marked with this symbol. Failure to observethese warnings could pose a risk to health, damage the device or leadto loss of data. The warranty will be invalidated if the device becomesdefective through failure to observe these warnings.Indicates important information for the proper use of the device.

► Indicates an activity that must be performedIndicates a result

This font indicates data entered using the keyboard in a program dialogue or atthe command line, e.g. your password (Name123) or a command used tostart a program (start.exe)

This font indicates information that is displayed on the screen by a program, e.g.:Installation is complete.

This font Indicates

• terms and texts used in a software interface, e.g.: Click on Save• names of programs or files, e.g. Windows or setup.exe.

"This font" Indicates

• cross-references to another section, e.g. "Safety information"• cross-references to an external source, e.g. a web address: For more

information, go to "http://www.fujitsu.com/fts/"• Names of CDs, DVDs and titles or designations for other materials,

e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manualKey indicates a key on the keyboard, e.g: F10

This font indicates terms and texts that are emphasised or highlighted, e.g.: Donot switch off the device

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Ports and controls

Ports and controlsThis chapter presents the individual hardware components of your device. It givesan overview of the indicators and ports of the device. Please familiarise yourself withthese components before you start to work with the device.

FUJITSU LIFEBOOK U7311Front

7

789

6

12

13

1011

24

1

315

1 = Microphone (optional)2 = WebCam-Shutter (optional)3 = WebCam (optional)4 = Infrared camera sensors (optional)5 = WebCam LED (optional)6 = Touchpad7 = Loudspeakers

8 = Status indicators9 = ON/OFF button10 = Fingerprint sensor (optional) or palm

sensor (optional)11 = Memory card slot12 = Touchpad buttons13 = Status indicators

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Ports and controls

Left side

1 2 3 4 54

1 = DC input connector (DC IN)2 = HDMI port3 = USB 3.2 Gen1 port with charging function

(USB Type-A, Anytime USB charge)

4 = USB port Intel® ThunderboltTM 4with charging function and displayport (USB Type-C)

5 = SmartCard reader (optional)

Right side

2 3 4 51

1 = Headset jack2 = USB port 3.2 Gen1 (USB Type-A)3 = Security Lock device

4 = Monitor port (VGA)5 = LAN port

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Ports and controls

Bottom

1

3

2

4

5

1 = Battery (SIM card under the battery)2 = Battery release 13 = M.2 module and memory service

compartment

4 = Port replicator port5 = Battery release 2

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Important notes

Important notesImportantnotesNotes

This chapter contains essential safety information which must be followedwhen working with your notebook. Other notes also provide useful informationwhich will help you with your notebook.

Safety notesSafetynotesNotes

Please follow the safety notes provided in the "Safety/Regulations" manualas well as the safety notes given below.

Please pay special attention to the sections in the manual markedwith the symbol on the left.

When connecting and disconnecting cables, observe the relevantnotes in this operating manual.

In order to prevent burn injury or the device from overheating, do not lay the devicedirectly on your lap and make sure that the ventilation openings are not obstructed.

Read the information on the ambient conditions in the "Technical data",Page 77 and "First-time setup of your device", Page 16 before preparing yournotebook for use and switching it on for the first time.

When cleaning the device, please observe the relevant notes in thesection "Cleaning the notebook", Page 15.

Pay attention to the additional safety notes for devices with wireless componentsprovided in the "Safety/Regulations" manual.

Please refer to the notes in the chapter "Removing and installingcomponents during servicing", Page 62.

This notebook complies with the relevant safety regulations for data processingequipment. If you have questions about using your notebook in a particular area,please contact your sales outlet or our Hotline/Service Desk.

Opening angle of the LCD screenPlease open the LCD screen carefully until you feel resistance. Do not try to open it further with force!

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Important notes

Additional safety notes for devices withwireless componentsWirelesscomponent:WirelessLAN:Bluetooth,safetynotes

If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook,you must be sure to observe the following safety notes when using your notebook:

• Switch off the wireless components when you are in an aircraft or driving in a car.• Switch off the wireless components when you are in a hospital, an operating

room or near a medical electronics system. The transmitted radio wavescan impair the operation of medical devices.

• Switch off the wireless components when you let the device get near flammablegases or into hazardous environments (e.g. petrol station, paintshops), as thetransmitted radio waves can cause an explosion or a fire.

For information on how to switch wireless components on and off, see chapter"Switching the wireless components on and off", Page 41.

Energy savingNotesEnergyEnergysaving

Switch the notebook off when it is not in use. Switch off external, connected devices if youare not using them. If you use the energy saving functions, the notebook uses less energy.You will then be able to work for longer before having to recharge the battery.

Energy efficiency is increased and the environmental impact is reduced.You save money while protecting the environment.

Energy saving under Windows► Make use of the power management features (see ""Using the power-management features",

Page 35").

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Important notes

Travelling with your notebookMobileoperationNotesTransportationNotebook

Please observe the points listed below when travelling with your notebook.

Before you travel► Back up important data stored on your hard disk.

NotebookTravel,notebook

► Switch off the wireless component for data security reasons. With data traffic via a wirelessconnection, it is also possible for unauthorised third parties to receive data.

Information on activating data encryption is provided in the documentationfor your wireless component.

► If you wish to use your notebook during a flight, first check with the flightattendants if it is OK to do so.

When travelling in other countries► If you are travelling abroad, check that the mains adapter can be operated with the

local mains voltage. If this is not the case, obtain the appropriate mains adapter foryour notebook. Do not use any other voltage converter!

► Check whether the local mains voltage and the power cable are compatible. If this isnot the case, buy a power cable that matches the local conditions.

► Contact the relevant authorities of the country you will be travelling in as towhether you may operate the radio component integrated into your notebookcomputer. Please observe the additional safety instructions for devices with radiocomponents, found in the handbook “Safety/formalities”.

Notebook: transportingProtect the notebook from severe shocks and extreme temperatures(e.g. direct sunlight in a car).

► Switch the notebook off.► Unplug the mains adapter and all external devices from the power socket.► Disconnect the mains adapter cable and the data cables for all external devices.► Close the LCD screen.► To protect against damaging jolts and bumps, use a notebook carrying

case to transport your notebook.

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Important notes

Cleaning the notebookDo not clean any interior parts yourself; leave this job to a service technician.

Only use cleaning products designed for computers. Normal householdcleaners and polishes can damage the markings on the keyboard and thedevice, the paintwork or the notebook itself.

Ensure that no liquid enters the notebook.

The LCD screen very sensitive to scratches. Only clean the displaysurface with a very soft, slightly damp cloth.

► Switch the notebook off.CleaningNotesNotebookKeyboardTouchpadLCDscreen

► In order to prevent accidentially switching the device on, remove the power cable from the mainsadaptor and remove the battery (see "Removing and installing the battery", Page 33).The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth which hasbeen moistened in mild domestic detergent and then carefully wrung out.You can use disinfectant wipes to clean the keyboard and the touchpad.

Ensure that no liquid enters the device.

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First-time setup of your device

First-time setup of your deviceFirst-timesetupGettingstarted

Please read the chapter "Important notes", Page 12.

If your device is equipped with a Windows operating system, the necessaryhardware drivers and supplied software are already pre-installed.

Before you switch on the device for the first time, connect it to the mains voltageusing the mains adapter, see "Mains adapter connecting", Page 17. The mainsadapter must be connected during the entire installation process.

A system test is performed when your device is first switched on. Various messagescan appear. The display may remain dark for a short time or may flicker.

Please follow the instructions on the screen.

NEVER switch off your device during the first-time setup process.

When the device is delivered, the battery is located in the battery compartment. The batterymust be charged if you want to operate your device using the battery.

When used on the move, the built-in battery provides the device with the necessary power. Youcan increase the operating time by using the available energy-saving functions.

For instructions on how to connect external devices (e.g. mouse, printer) to yourdevice, please refer to the operating manual for your device.

Unpacking and checking the deviceShould you discover any damage that occurred during transportation,notify your local sales outlet immediately!

► Unpack all the individual parts.PackagingTransport

► Check your device for any visible damage which may have occurred during transportation.

You may need the packaging in the future, if you need to transport your device.

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First-time setup of your device

Selecting a locationSelectinga locationDeviceMainsadapter

Select a suitable location for the device before setting it up. Followthe instructions below when doing so:

• Never place the device or the mains adapter on a heat-sensitive surface.The surface could be damaged as a result.

• Never place the device on a soft surface (e.g. carpeting, upholstered furniture,bed). This can block the air vents and cause overheating and damage.

• The underside of the device heats up during normal operation. Prolonged contactwith the skin may become unpleasant or even result in burns.

• Place the device on a stable, flat, non-slippery surface. Please note that therubber feet of the device may mark certain types of delicate surfaces.

• Keep other objects at least 100 mm / 3.94 inches away from the deviceand its mains adapter to ensure adequate ventilation.

• Never cover the ventilation slots of the device.• Do not expose the device to extreme environmental conditions. Protect

the device from dust, humidity, and heat.

Mains adapter connectingPreparingforoperationMainsadapter

Observe the safety notes in the enclosed "Safety/Regulations" manual.

The supplied power cable conforms to the requirements of the country inwhich you purchased your device. Make sure that the power cable is approvedfor use in the country in which you intend to use it.

3

1

2

► Connect the power cable (1) to the poweradapter provided for the device, seechapter "Technical data", Page 77.

► Plug the mains cable (2) into a mains outlet.► Connect the mains adapter cable (3) to

the DC jack (DC IN) of the device.

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First-time setup of your device

Switching on the device for the first timeSwitchingon for thefirst time

When you switch on the device for the first time, the supplied software isinstalled and configured. Because this procedure must not be interrupted,you should set aside enough time for it to be fully completed and connectthe device to the mains using the mains adapter.

During the installation process, DO NOT restart the device unlessyou are requested to do so!

To make it easier to use your device for the first time, the operating systemis pre-installed on the hard disk.

► Switch on your device.

► During installation, follow the instructions on screen.

If a Windows operating system is installed on your device, you will find moreinformation on the system and drivers, help programmes, updates, manuals etc. onthe device or on the Internet under "http://www.fujitsu.com/fts/support/".

You can find information and help on the Windows operating system functionson the Internet at "http://windows.microsoft.com".

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Working with the notebook

Working with the notebookNotebook,operationNotebook

This chapter describes the basics for operating your notebook. Please read the chapterentitled "Connecting external devices", Page 55 for instructions on how to connectdevices such as a mouse and a printer to the notebook.

Please refer to the notes in "Important notes", Page 12.

Status indicatorsStatusindicators

The status indicators provide information about the status of the power supply,the hard disk and the keyboard functions.

F

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Working with the notebook

Indicator DescriptionPower-on indicator/StandbyStandbyindicatorPower-onindicator

• Indicator is illuminated: The notebook is switched on.• Indicator flashes: The notebook is in standby mode.• Indicator is off: The notebook is switched off.Battery status indicator/mains connectionThe state of charge of the battery is shown by the battery indicator.

1. With AC adapter connected:• The indicator lights up orange: The battery is charging.• The indicator is off: Charging is completed.• The indicator flashes orange: The battery cannot be charged as the battery

is too hot or cold for charging. The charging process is continued as soonas the battery reaches a permissible temperature again.

2. Running on battery (without AC adapter):• The indicator is off: Battery level is 100-21%.• The indicator lights up red: Battery level is 20-0%.

3. Battery abnormality/error:The indicator flashes red.

BatterystatusindicatorBatterysymbolBatteryindicator

FF Lock indicatorIndicatorFLock

The indicator lights up: The key combination Fn + F has been pressed.Instead of the imprinted standard functions of the function keys, the Fn functionscan be executed by pressing the keys directly (see chapter "Function keys andkey combinations", Page 25).Num Lock indicatorIndicatorNumLock

Indicator is illuminated: The Num key has been pressed. The virtual numericalkeypad is activated. You can output the characters indicated on the upper right ofthe keys.Caps Lock indicatorIndicatorCapsLock

Indicator is illuminated: The Caps Lock key has been pressed. All the charactersyou type will appear in upper case. In the case of overlay keys, the characterprinted on the upper left of the key will appear when that key is pressed.Scroll Lock indicatorIndicatorScrollLock

Indicator is illuminated: the key combination Fn + Scr has been pressed. Theeffect that this key has varies between applications.

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Working with the notebook

Switching on the notebook► Open the LCD screen.

Switchingon

► Press the ON/OFF button for about 1second to switch the notebook on.

The power-on indicator is lit.

Notebook: switching offBack up your data and close all applications before you switch off yourdevice. Otherwise data might be lost.

► Shut down the operating system correctly.Notebook

► If the notebook does not switch itself offautomatically, press the ON/OFF buttonfor about 5-10 seconds.

► Close the LCD screen.

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Working with the notebook

KeyboardKeyboardNumerickeypadNumerickeypadButtons

The keyboard of your notebook is subject to continuous wear through normaluse. The key markings are especially prone to wear. The key markings areliable to wear away over the life of the notebook.

The keyboard has been designed to provide all the functions of an enhanced keyboard.Some enhanced keyboard functions are mapped with key combinations.

The following description of keys refers to Windows. Additional functions supported by the keysare described in the relevant manuals supplied with your application programs.

The figure below shows how to access the different characters on keys with overlaid functions.The example applies when the Caps Lock key has not been activated.

The illustrations shown below may differ from your actual device.

0

=

}

+

+

Num

Alt Gr

=

0 }

=

0 }

=

0 }=

0 }

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Working with the notebook

Key DescriptionBackspace keyThe Backspace key deletes the character to the left of the cursor.BackspaceBackspace

Tab keyThe Tab key moves the cursor to the next tab stop.Tabkey

Enter key (return)The Enter key terminates a command line. The command you have enteredis executed when you press this key.EnterkeyReturnEnterLinefeed

Caps Lock keyThe Caps Lock key activates the Caps Lock mode, and the correspondingicon is displayed in the Windows information area. In Caps Lock mode, allof the characters you type appear in upper case. In the case of overlaykeys, the character printed on the upper left of the key will appear whenthat key is pressed. To cancel the Caps Lock function, simply press theCaps Lock key again.ShiftkeyCapsLock

Shift keyThe Shift key causes uppercase characters to appear. In the case of overlaykeys, the character printed on the upper left of the key appears when thatkey is pressed.ShiftkeyShift

Fn keyThe Fn key activates the Fn function of an overlay key (see chapter"Function keys and key combinations", Page 25).Fnkey

Cursor keysThe cursor keys move the cursor in the direction of the arrow, i.e. up, down,left, or right.CursorkeysCursorcontrol

Windows keyThe Windows key switches between the start screen and the last usedapplication.Windowskey

Menu keyThe Menu key opens the menu for the active application.

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Working with the notebook

Virtual numeric keypadNumerickeypadVirtualnumerickeypadNumLock

To provide the convenience of a numeric keypad, your keyboard is equipped with a virtualnumeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbersand symbols printed in the upper right corner of each key. If you have switched on the virtualnumeric keypad, you can output the characters shown on the upper right of the keys.

The keyboard layout shown below may differ from your actual device.

1 = Valid characters when the Numkey is not activated

2 = Valid characters when the Numkey is activated

Further information about the status indicators can be found in chapter "Status indicators", Page 19.

Default settingsWith default settings, each button must be pressed in combination with Fn in orderto enter the characters of the virtual numeric keypad.

In the BIOS setup utility, you can enable the function that allows you to enter thecharacters of the virtual numeric keypad directly without Fn .

► To do so, in the Advanced-Keyboard Features menu select On or Off instead of On/Padlock Off.

With Windows, the Num Lock function can still be switched on and off using theNum key regardless of whether On or Off is set in the BIOS.

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Working with the notebook

Function keys and key combinationsKeycombinations

The following description of the function keys and key combinations applies to Windowsoperating systems. Some of the functions described below may not work in otheroperating systems and with some device drivers.

Other key combinations are described in the relevant manuals suppliedwith your application programs.

Key combinations are entered as follows:

► Press the first key in the combination and keep it pressed.► While holding the first key down, press the other key or keys in the combination.

Function key DescriptionSwitch microphone on/offThis function key switches the microphone off and on.F1EnableDisable

Switching the loudspeakers on and offUse this function key to switch your notebook’s loudspeakers offand on.F2LoudspeakersLoudspeakers

Decrease volumeThis function key reduces the volume of the built-in loudspeakers.F3Volume

Increase volumeThis function key increases the volume of the built-in loudspeakers.F4Volume

Switching the wireless components on / offThis function key switches the wireless components off or on.F5WirelesscomponentsWirelesscomponents

Switching the touchpad and touchpad buttons on/offThis function key switches the touchpad and the touchpad buttonsoff or on.F6TouchpadTouchpadbuttonsTouchpad

Decrease screen brightnessThis function key decreases the brightness of the screen.F7LCDscreenScreenbrightness

Increase screen brightnessThis function key increases the brightness of the screen.F8Screenbrightness

ePrivacy FilterThis function key activates or deactivates the optional side viewprotection (see Section "ePrivacy Filter (optional)", Page 31).F9ePrivacyFilter

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Working with the notebook

Function key DescriptionToggle output screenIf an external monitor is connected, the screen on which the outputis to be displayed can be selected with this function key.

Screen output is possible:

• only on the notebook’s LCD screen• on the LCD screen of the notebook and the external monitor

at the same time• only on the external monitor

This setting is useful if you would like a high resolution and ahigh refresh rate on an external monitor.

F10Toggleoutputscreen

Prt ScrnThis function key takes a screenshot of the current screen displayand saves it to the clipboard.Num LockThis function key activates the virtual number block. Thecharacters found on the upper right of the keys are then output.

Combination DescriptionSwitch between open applicationsUse this key combination to switch between several openapplications.Alt+Tab

AltCtrl Del+ +

Windows security/Task-ManagerThis key combination opens the Windows security/Task-Managerwindow.Ctrl+Alt+Del

Back tabThis key combination moves the cursor back to the previous tabstop.Shift+TabBacktab

Key combinations using the Windows keys are detailed in the manualfor your operating system.

In addition, the following non-labelled key combinations are supported:

• Fn + S = Pause• Fn + B = Break• Fn + R = SysRq

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Working with the notebook

F-Lock settingThe F-Lock setting can be used to set either the hot keys or the function keys asthe primary function for the upper row of keys.

The F-Lock function is deactivated by default as delivered.

► F-Lock is turned on and off by pressing Fn + Esc .When F-Lock is turned on, it remains activated like the Caps Lock key.Changing the F-Lock setting changes the primary and secondary key functions as follows:

Status Hot Key Function keyF-Lock is deactivated(F-Lock symbol is notilluminated)

The hot key functions arethe primary behaviour:

► They are used bysimply pressing thecorresponding hotkey.

The function keys becomethe secondary behaviour:

► They are used bypressing Fn + thefunction key.

F-Lock is activated(F-Lock symbol isilluminated)

The hot key functions arethe secondary behaviour:

► They are used bypressing Fn + the hotkey.

The function keys becomethe primary behaviour:

► They are used bysimply pressingthe correspondingfunction key.

The F-Lock toggle function can be deactivated in the BIOS setup utility.

If the F-Lock toggle function is deactivated, the F-Lock symbol is continuouslyon and the function keys become the primary function.

► To do so, in the Advanced - Keyboard Features - F-Lock menu select disabled instead of enabled.

Keyboard with background lighting (optional)KeyboardBackground lighting

On this version of the keyboard, repeated pressing of the key combination Fn +space bar allows the background lighting to be switched on and off and alsoa choice to be made between two levels of brightness.

In battery mode, it is recommended to turn on the backlight only when neededand to use the lower brightness level to maximize battery life.

Country and keyboard settings► Change the country and keyboard settings as described in the documentation for your operating

system.

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Touchpad and touchpad buttonsKeep the touchpad clean. Protect it from dirt, liquids and grease.TouchpadTouchpad

Never use the touchpad if your fingers are dirty.

Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons.

1

2

1 = Touchpad

2 = Touchpad buttons

You can move the cursor using the touchpad.

The touchpad buttons allow you to select and execute commands. They correspondto the buttons on a conventional mouse.

You can also deactivate the touchpad via the keyboard, so that you cannot move thecursor unintentionally (see chapter "Function keys and key combinations", Page 25).

Moving the pointer► Move your finger on the touchpad.

Touchpad

The pointer will move.

Selecting an item► Move the pointer to the item you wish to select.

Touchpad

► Tap the touchpad once or press the left button once.The item is selected.

Executing commands► Move the pointer to the field you wish to select.

Touchpad

► Tap the touchpad twice or press the left button twice.The command is executed.

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Dragging items► Select the desired item.

Touchpad

► Press and hold the left button and, with your finger on the touchpad, dragthe item to the desired position.The item will be moved.

Touchscreen/LCD screen without touchfunction (device-dependent)LCDscreenNotes

High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons,these screens are manufactured for a certain resolution. An optimum and sharp image canonly be ensured with the resolution intended for the particular screen. A screen resolutionwhich differs from the specification can result in an unclear picture.

The resolution of your notebook’s screen is optimally set at the factory.

With the present standards of production technology, absolutely flawless screen imagescannot be guaranteed. There may be a few constantly light or dark pixels (pictureelements) on the screen. The maximum permitted number of such faulty pixels isspecified in the international standard ISO 9241-307 (Class II).

Example:A screen with an HD resolution of 1366 x 768 has 1366 x 768 = 1049088 pixels. Each pixel consistsof three subpixels (red, green and blue), making a total of about 3 million subpixels. According to ISO9241-307 (class II), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixelsor an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective.

Pixel A pixel consists of 3 subpixels, normally red, green andblue. A pixel is the smallest element that can be generatedby complete functionality of the display.

Subpixel A subpixel is a separately addressable internal structurewithin a pixel that enhances the pixel function.

Cluster A cluster contains two or more defective pixels orsubpixels in a 5 x 5 pixel block.

Background lightingLCD screens are operated with background lighting. The luminosity of the backgroundlighting can decrease during the period of use of the notebook. However, youcan set the brightness of your screen individually.

Synchronising the display on the LCD screen and an external monitorFor more information, please refer to the chapter "Function keys and key combinations",Page 25 under "Display output, switch between".

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Using fingersYou can use your finger on the touch screen of your device to executecommands and start applications.

Action DescriptionTapping ► Tap on a symbol, menu, button or folder to

select this option or to activate it.Type, hold, release ► Type and hold a symbol and release it again.

The selected action is performed.Dragging ► Tap and hold a symbol and drag it to another

place.You can for instance drag apps or widgets ontothe home page in this way.

Double-tap ► To enlarge a view, quickly tap twice on aweb page, map or another screen.

When you double-tap on an image in a webbrowser, it will be enlarged and anotherdouble-tap will make it smaller again.

Zoom in/Zoom out ► With some apps, you can enlarge thedisplay size by moving two fingers apart onthe touchscreen, and reduce it by movingyour fingers together.

Input fields Data must be entered for some apps, forinstance an Internet page or your name andpassword.

► Tap on the input field.An on-screen keyboard opens, with which youcan enter your data.

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Working with the notebook

WebCam and Infrared CameraWebcam

Depending on the device version, your device may have an integralWebcam with microphone.

Depending on the variant, the device contains an infrared camera instead of thewebcam, enabling authentication with Microsoft Windows Hello.

Depending on the software used, you can use your Webcam to take pictures,record video clips or take part in web chats.

The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on.

The webcam has a sliding shutter with which the camera can be covered.

• The picture quality depends on the lighting conditions and the software being used.• You can only operate the webcam with a particular application (e.g. an Internet telephony

program or a video conferencing program which supports a webcam).• When using the webcam the notebook support must not wobble.• The webcam automatically adjusts itself to the current light level. For this reason

the LCD screen may flicker while the light level is adjusted.

Further information on using the webcam and on the additional settingswhich are possible for your webcam can be found in the help functionof the program which uses the webcam.

ePrivacy Filter (optional)If your monitor is equipped with the optional electronic privacy filter, you can activate and deactivateit by pressing the F9 key. This can be used to restrict the possible side viewing angle for the monitor.

This feature can also be permanently enabled or disabled In the BIOS setup utility underAdvanced - Internal Device Configurations - ePrivacyFilter. In this case it is no longerpossible to switch the function on and off with the F9 key.

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Rechargeable batteryRechargeablebatteryBatteryLife,batteryRechargeablebatteryRechargeablebattery

When not plugged into a mains socket, the notebook runs on its built-in battery. Youcan increase the life of the battery by caring for the battery properly. The averagebattery life is around 500 charge/discharge cycles.

You can extend the battery life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the batteryBatteryBattery

The notebook’s rechargeable battery can only be charged when the ambient temperatureis between 5°C / 41°F and max. 35°C / 95°F.

You can charge the battery by connecting the notebook to the mains adapter(see "Mains adapter connecting", Page 17).

Please note that the battery will not be charged if the battery state of charge isbetween 90% and 100%. If the battery state of charge is less than 90% and the mainsadapter is connected, the battery will be charged to 100%.

When the battery state of charge is low, a message from the operating system appears.If you do not connect the mains adapter within about 5 minutes of the messageappearing, your notebook will automatically switch off.

monitoring the battery charging levelBatteryBatterystatusmeter

Windows also has a "Battery status meter" in the taskbar for monitoring the battery capacity. Whenyou place the mouse pointer on the battery symbol, the system displays the battery status.

Storing the batteryBatteryBatterySelf-discharge,batterychargingcapacity,battery

Store battery packs in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. Thelower the temperature at which the batteries are stored, the lower the rate of self-discharge.

If you will be storing batteries for a longer period (more than two months),the battery charge level should be approx. 30 %. To prevent exhaustivedischarge which would permanently damage the battery, check the levelof charge of the battery at regular intervals.

To be able to make use of the optimal charging capacity of the batteries, the batteryshould be completely discharged and then fully recharged.

If you do not intend to use a battery for long periods of time, remove it fromthe notebook. Never store a battery in the device.

If the device will not be used for a period of more than two days, remove thebatteries from the device so that their state of charge is maintained.

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Removing and installing the batteryOnly use batteries approved by Fujitsu for your notebook.

Never use force when fitting or removing a battery.

Make sure that no foreign bodies get into the battery connections.

Never store a battery for long periods in the discharged state. Thiscan make it impossible to recharge.

Removing a batteryPlease adhere to the safety information in chapter "Important notes", Page 12.

Remove the power plug from the mains socket!

► Switch the device OFF.

The device must not be in power-saving mode!

► Close the LCD screen.► Remove all the cables from the device.► Turn the device over and place it on a stable, flat and clean surface. If necessary, place

an anti-slip cloth on this surface to prevent the device from being scratched.

a1

2

1 HOLD

3 PULL UP

2

3

► Slide the locking device (1) in the direction of the arrow and hold it in place.► Slide the locking device (2) in the direction of the arrow.► Grasp the opening (b) and lift the battery out of the battery compartment

in the direction of the arrow (3).

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Installing a battery

2 21

► Position the battery at the edge.► Insert the battery into the battery compartment until it engages positively (1)► Slide the locking device (2) in the direction of the arrow.► Turn the notebook the right way up again and place it on a flat surface.► Reconnect the previously disconnected cables.

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Using the power-management featuresPowerPowerBattery

The notebook uses less power when the available power-management features are used. Youwill then be able to work longer when using the battery before having to recharge it.

Power efficiency is increased and environmental pollution reduced. Bychoosing the best power options, you can make significant savings andat the same time help protect the environment.

When you close the LCD screen, depending on the setting in Windows, thenotebook automatically enters a power saving mode.

► Select the power management functions in your Control Panel.

If you need further information about an option, you can get help about most settingsby pressing the key combination Fn + F1 to show the Microsoft help.

When the notebook is in power-saving mode, the following must be remembered:

During power saving mode, open files are held in the main memoryor in a swap file on the hard disk.

Never turn off your notebook while it is in a power saving mode. If the built-in battery isnearly empty, close the open files and do not go into power saving mode.

If you do not intend to use your notebook for a long period of time:

► Exit power saving mode if necessary via the mouse or keyboard or by switching on thenotebook.

► Close all opened programs and completely shut down the notebook.

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Adjusting fan controlYou can adjust the fan control in the BIOS Setup Utility. The following settings are available:

• Normal: The system is cooled to ensure that the maximum system performance is alwaysavailable and to keep the housing temperature as low as possible.

• Silent: The fan rotation speed, and therefore the noise created by the fan, is reduced.► Call up the BIOS Setup Utility.► In the menu Advanced - Miscellaneous Configurations select the Fan Control function.► Choose the setting Normal or Silent.

Instructions for how to call up and operate the BIOS-Setup-Utility can be foundin chapter "Settings in BIOS Setup Utility", Page 63.

With the Fujitsu Utility Function Manager you can also switch between these twosettings with Windows. In the Function Manager, select the Fan menu item withthe options Quiet Mode (corresponds to Silent) and Normal Mode.

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Memory cardsSlot

Your notebook is equipped with an integrated memory card reader.

Observe the manufacturer’s instructions when handling the memory cards.Memorycard

Supported formatsYour notebook supports the following format:

• Secure Digital (SDTM card)

Inserting the memory card► Carefully push the memory card into the

slot until you feel it click into place. Thelabel area must be facing upward. Do notapply any force, otherwise the delicatecontact surfaces could be damaged.Memorycard

Depending on the particular typeused, the memory card may protrudeslightly from the slot.

Removing the memory cardMemorycard

In order to protect your data, always follow the correct procedure for removingthe card (see the documentation for your operating system).

1

2

► On devices with card locking: Presson the memory card (1).Memorycard

The memory card is released andcan now be removed.

► Pull the memory card out of the slot (2).

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Loudspeakers and microphonesMicrophoneLoudspeakersVolumecontrol

You will find information about the exact position of speakers and microphonesin chapter "Ports and controls", Page 9.

Please refer to chapter "Function keys and key combinations", Page 25 for information on settingthe volume and also enabling/disabling the loudspeakers via the keyboard.

If you attach an external microphone, the built-in microphone is disabled.

When you connect headphones or external speakers, the built-in speakers are disabled.

Information on connecting headphones and a microphone can be foundin "Connecting external devices", Page 55.

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SIM card (configuration dependent)Your device supports cards in Nano-SIM format.

A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone ornotebook and, together with an integrated LTE module, enables access to a mobile radio network.

Follow the instructions supplied by the provider of the SIM card.

The SIM card slot is located in the battery compartment and can onlybe accessed when the battery is removed.

Inserting the SIM card► Remove the battery, see "Removing a battery", Page 33.

1

2

► Pull the SIM card holder out of the slot (1).► Insert the SIM card (2) into the SIM card holder as shown in the diagram on the SIM card holder.

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3

► Push the SIM card holder back into the slot (3).► Install the battery again, see "Installing a battery", Page 34.

Removing the SIM card► Remove the battery, see "Removing a battery", Page 33.

1

► Pull the SIM card holder out of the slot (1).

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2

3

► Remove the SIM card from the SIM card holder (2).► Push the SIM card holder back into the slot (3).► Install the battery again, see "Installing a battery", Page 34.

Wireless components Wireless LAN / Bluetooth / LTEThe installation of radio components not approved by Fujitsu will invalidatethe certifications issued for this device.

Switching the wireless components on and off

► Press the key with the radio symbol to switch the wireless components on and off (flightmode).WirelessLANWirelessLANBluetoothBluetooth

If you switch off the radio components, the wireless LAN antenna and theBluetooth and LTE module will also be switched off.

Pay attention to the additional safety notes for devices with wireless componentsprovided in the "Safety/Regulations" manual.

You can obtain more information on LTE from your service provider.

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Setting up WLAN access• Requirement: A WLAN must be available and you must have the

corresponding access information.

Information on configuring the WLAN access can be found in thedocumentation for your operating system.

Access via LTEYou can purchase the accessories for LTE reception from your retaileror your Fujitsu Technology Solutions dealer.

If you have ordered an LTE module, your device will already beprepared when you receive it.

You will find information on establishing the connection with the LTE networkin the documentation for the hardware you are using.

Your device can connect with the Internet via the LTE module. To do this,use one of the following types of connection:

• USB donglea USB stick with your mobile phone provider’s SIM card

• a mobile end-device (e.g. mobile phone) with Bluetooth connection• a mobile end-device (e.g. mobile phone) with data cable

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Ethernet and LANEthernetLAN

The internal network module of your notebook supports Ethernet LAN. You can use it toestablish a connection to a local network (LAN = Local Area Network).

2

1

► Connect the network cable to the LANport of the notebook (1).

► Connect the network cable to yournetwork connection (2).

Your network administrator can help you to configure and use the LAN connections.

The network cable is not included in the delivery scope. This type ofcable can be obtained from a specialist dealer.

Use a shielded network cable (CAT 5e).

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Your Port ReplicatorThe Port Replicator is a device that helps you to quickly connect your notebook toyour peripheral devices, such as a monitor, printer etc.

The features offered by the Port Replicator include standard ports formonitor, audio, mouse and keyboard.

You need only dock the notebook in order to work with your peripheral devices.

In addition to the port replicator with mechanical docking described here, this systemalso supports optionally available USB Type-C or Thunderbolt port replicators thatare connected to the system via the USB Type-C connector.

Ports on the Port ReplicatorPortReplicatorPorts

131

2

3

1211

109

87

65

4

1 = Headphone jack (left), microphonejack (right)

2 = ON/OFF button3 = Connector on the Port Replicator for the

docking port on the bottom of the notebook4 = Key lock (optional)5 = Unlocking lever6 = DC jack socket (DC IN)7 = USB 3.2 Gen1 port with charging

function (USB Type-C™)

8 = USB port 3.2 Gen1 (USB Type-A)9 = Displayports10 = DVI-D monitor port11 = VGA monitor port12 = LAN port13 = Security Lock device

The DVI port and the neighbouring Displayport cannot be used at the same time.

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Connecting the notebook to the Port ReplicatorThe mains adapter must be connected to the Port Replicator when thenotebook is connected to the Port Replicator.

We recommend that the notebook is not operated with the LCD screen closed whenthe notebook is connected to the Port Replicator. The resulting overheating cancause reduced performance and increased activity of the integrated fan.

PortReplicator

► Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook.

1

► Position the notebook so that it is in line with the back edge of the Port Replicator.► Place the notebook onto the Port Replicator (1) and ensure that it locks into place correctly.

If necessary, secure the notebook and port replicator by closing thekey lock on the port replicator.

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Connecting the mains adapter to the Port Replicator

3

1

2

► Connect the power cable (1) to the poweradapter provided for the device, seechapter "Technical data", Page 77.

► Plug the power cable into the mainssocket (2).

► Connect the mains adapter cable to the DCjack (DC IN) of the Port Replicator (3).

When the notebook is connected to a Port Replicator, the operating system createsa hardware profile for the "Docked" mode. In this profile, for example, the setting issaved as to which monitor was last used for output. This profile will be loaded, assoon as the notebook is connected to a Port Replicator of the same type.

Switching on the notebook via the port replicator► Press the ON/OFF button on the port

replicator to switch the notebook on.The power-on indicator of the PortReplicator lights up.

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Disconnecting the notebook from the Port Replicator

31

2

► Turn the key in the direction of the arrow (1) to unlock the port replicator.► Pull the unlocking lever in the direction of the arrow (2), until you hear the notebook unlatch.► Lift off the notebook (3).

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Security functions

Security functionsSecurityfunctions

Your notebook has several security features that you can use to secure yoursystem from unauthorised access.

This chapter explains how to use each function, and what the benefits are.

Please remember that in some cases, for example, forgetting your password,you may be locked out and unable to access your data. Therefore,please note the following information:

• Make regular backups to external data carriers such as external harddrives, CDs, DVDs or Blu-ray Discs.

• Some security functions need you to choose passwords. Make a noteof the passwords and keep them in a safe place.

If you forget your passwords you will need to contact the our ServiceDesk. Deletion or resetting of passwords is not covered by your warrantyand a charge will be made for assistance.

If you change the Password Severity setting from Strong to Stringent in the SecurityBIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.In this case, the system can remain permanently unusable.

Therefore, Fujitsu recommends to generally set up a supervisor passwordwith the setting Password Severity = Strong.

Configuring the fingerprint sensorFingerprintsensorFingerprintsensor

Whether or not your device has a fingerprint sensor depends on thedevice configuration you have ordered.

The fingerprint sensor can record an image of a fingerprint. With additional fingerprintsoftware, this image can be processed and used instead of a password.

1

► You must install the fingerprint softwarein order to be able to use thefingerprint sensor (1).

The current AuthConductor Client Basic software for hand vein and fingerprint sensoris available on the Internet at "https://support.ts.fujitsu.com/"

After selecting the product and the operating system, you will find the softwareunder Downloads, Applications, Tools and Utilities.

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Security functions

Configuring the palm vein sensorPalmveinsensorPalmveinsensor

Whether your device has a palm vein sensor depends on the deviceconfiguration you have ordered.

The palm vein sensor can record the image of the pattern of the veins of the hand. This imageis evaluated by additional software and can be used instead of a password.

1

► To be able to use the palm vein sensor(1), you must install the software.

The current AuthConductor Client Basic software for hand vein and fingerprint sensoris available on the Internet at "https://support.ts.fujitsu.com/"

After selecting the product and the operating system, you will find the softwareunder Downloads, Applications, Tools and Utilities.

Using the Security LockYour device comes with a Security Lock mechanism for the Kensington Lock Cable. Youcan use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebookfrom theft. The Kensington Lock Cable is available as an accessory.

Fujitsu recommends the use of a combination lock.

K

► Fit the Kensington Lock Cable to themechanism on your notebook.UsingtheKensingtonLockCableSecurityLockMechanicalbackupAnti-theftprotection

Attach another Kensington Lock Cable to your Port Replicator to protectyour Port Replicator from theft as well.

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Configuring password protection in BIOS Setup UtilityBefore using the various options for password protection in the BIOS Setup utilityto increase data security, please observe the following:

Make a note of the passwords and keep them in a safe place. If you forget yoursupervisor password you will not be able to access your notebook. Deletion of thepassword is not covered by your warranty and a charge will be made for assistance.Passwordprotection

Your password can be up to 32 characters long and can containletters, numbers and special characters.

When using special characters, you must remember that these are dependenton the country variants of the keyboard used.

If you change the Password Severity setting from Strong to Stringent in the SecurityBIOS Setup Utility menu, the Fujitsu Service Desk can no longer reset the password.In this case, the system can remain permanently unusable.

Therefore, Fujitsu recommends to generally set up a supervisor passwordwith the setting Password Severity = Strong.

Protecting BIOS Setup Utility (supervisor and user password)If you have opened these operating instructions on the screen, werecommend that you print them out. You cannot call the instructions ontothe screen while you are setting up the password.

BIOSSetupUtility

The supervisor password and the user password both prevent unauthorised use of the BIOS SetupUtility. With the aid of the supervisor password you can access all of the functions of the BIOSSetup Utility, while the user password will only give you access to some of the functions. Youcan only set up a user password if a supervisor password has already been assigned.

Please refer to section "Settings in BIOS Setup Utility", Page 63 for a descriptionof how to call up and operate the BIOS-Setup-Utility.

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Assigning the supervisor and user passwords► Start the BIOS Setup Utility and go to the Security menu.► Select the Set Supervisor Password field and press the Enter key.

With Enter new Password: you are asked to enter a password.► Enter the password and press the Enter key.

Confirm new Password requires you to confirm the password.► Enter the password again and press the Enter key.

Changes have been saved is a confirmation that the new password has been saved.► To set the user password, select Set User Password and proceed exactly as

when configuring the supervisor password.If you do not want to change any other settings, you can exit BIOS Setup Utility.

► In the Exit menu, select the option Save Changes & Exit.► Select Yes and press the Enter key.

PasswordSupervisorpasswordUserpassword

The notebook is then rebooted and the new password comes into effect. It will now be necessaryto first enter your supervisor or user password in order to open the BIOS Setup Utility. Pleasenote that the user password only provides access to a few of the BIOS settings.

Changing the supervisor or user passwordYou can only change the supervisor password when you have logged into theBIOS Setup Utility with the supervisor password.PasswordSupervisorpasswordUserpassword

► Call the BIOS Setup Utility and go to the Security menu.► When changing the password, proceed exactly as for password assignment.

Removing passwordsTo remove a password (without setting a new password) perform the following steps:PasswordSupervisorpasswordUserpassword

► Start the BIOS Setup Utility and go to the Security menu.► Highlight the Set Supervisor Password or Set User Password field and press the Enter key.

You will be requested to enter the current password by the Enter Current Password prompt.You will be requested to enter a new password by the Enter New Password prompt.

► Press the Enter key twice.► In the Exit menu, select the option Save Changes & Exit.► Select Yes and press the Enter key.

The notebook will now reboot with the password removed.Removing the supervisor password simultaneously deactivates the user password.

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Password protection for booting of the operating systemWith the supervisor password you have set in the BIOS Setup Utility (seesection "Assigning the supervisor and user passwords", Page 51), you canalso prevent starting of the operating system.Operatingsystem

Activating system protection► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the Password on Boot option and press the Enter key.► Select the desired option (Disabled, First Boot or Every Boot) and press the Enter key► Select the Save Changes & Exit option under Exit.

The notebook reboots. You will be prompted to enter your password (the supervisor password).

Deactivating system protection► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the Password on Boot option and press the Enter key.► Select the Disabled option and press the Enter key.

If you do not want to change any other settings, you can exit BIOS Setup Utility.► Select the Save Changes & Exit option under Exit.

The notebook will reboot. The system is no longer password-protected.

Password protection for the hard diskIf a supervisor password has been assigned, a password for the hard disk canalso be set in the Hard Disk Security menu.

The hard disk is protected by this password. Data on this hard disk can only be readinto another system if the correct password has been entered.

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Security functions

Trusted Platform Module (TPM) (device-dependent)TPMTrustedPlatformModule

To use the TPM, you must activate the TPM in the BIOS Setup before the softwareis installed. The condition for this is that you have assigned at least the supervisorpassword (see "Security functions", Page 48).

Instructions on how to call up and use the BIOS Setup Utility can be found insection "Settings in BIOS Setup Utility", Page 63.

Enabling TPM• Requirement: You have set a supervisor password, see "Security functions", Page 48.► Call up the BIOS Setup and select the Security menu.► Mark the TPM (Security Chip) Setting field and press the Enter key► Select the "Security Chip" "Enabled" entry to activate the TPM

Once you have activated the TPM through a reboot, the Clear Security Chip menu option appears.With Clear Security Chip, you can delete the owner in the TPM, if the TPM has alreadybeen used. With Enabled, all secret keys generated by applications (e.g. SRK - StorageRoot Keys, AIK - Attestation Identity Keys, etc.) are deleted.

Please note that you will then no longer be able to access the data you haveencrypted with the keys based on that holder.

► Select the Exit Saving Changes option in the Exit menu.► Press the Enter key and select Yes.

The notebook will restart, and TPM will be enabled after the reboot.

Disabling TPM• Requirement: You have set a supervisor password, see "Security functions", Page 48.► Call up the BIOS Setup and select the Security menu.► Mark the TPM (Security Chip) Setting field and press the Enter key.► Select the "Security Chip" "Disabled" entry to deactivate the TPM► From the Exit menu, choose the option Exit Saving Changes.► Press the Enter key and select Yes.

Your notebook will now restart and TPM will be disabled.

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Security functions

SmartCard readerSecurityfunctions,Securityfunctions

Depending on the device configuration, your notebook may be equippedwith a SmartCard reader.

SmartCards are not supplied as standard equipment. You can use all SmartCards that comply withthe ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.

With the appropriate software you can use your SmartCard as an alternative to password protection,but also as a digital signature, for encrypting your e-mails or for home banking.

We recommend that you always use two SmartCards. Always keep one of the SmartCardsin a safe place if you are carrying the other SmartCard with you.

In order to be able to take advantage of all the security features of your notebook,you will need a CardOS SmartCard from Fujitsu.

The SmartCard can only be used with a PIN, offering maximum protection even ifyou lose the SmartCard. In order to maximise your security, the CardOS SmartCardis disabled if three incorrect attempts are made to enter the PIN.

When you use the CardOS SmartCard for the first time, you will either need to enter thepreset PIN "12345678" or the PIN given to you by your systems administrator.

Inserting the SmartCardDo not use force when inserting and removing the SmartCard.

Make sure that foreign objects do not fall into the SmartCard reader.

► Slide the SmartCard into the SmartCardreader with the chip facing upwards (onsome variants it faces down) and to the front.

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Connecting external devices

Connecting external devicesAlways refer to the safety information provided in "Important notes", Page 12 beforeconnecting or disconnecting any devices to or from your notebook.

Always read the documentation supplied with the device you wish to connect.

Never connect or disconnect cables during a thunderstorm.

Never pull at a cable when disconnecting it. Always grasp the plug.

With some devices such as USB devices, it is not necessary to switch offthe notebook and the device before connecting/disconnecting. For moreinformation about whether or not devices need to be switched off, please referto the documentation supplied with the external device.

Some of the external devices require special drivers (see the operatingsystem and external device documentation).

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Connecting external devices

Connecting an external monitorAn analogue monitor is connected to the analogue VGA monitor port, a digital monitor to thedisplay port or the DVI-D monitor port on the optional port replicator.

The HDMI port of your notebook can be used to connect an external amplifier,LCD TV or a plasma TV with an HDMI connection.

The screen output is limited to a maximum of two screens at the same time (see "Functionkeys and key combinations", Page 25, section "Changing the screen output").MonitorVGAconnectionsocketMonitorportMonitorport

Digital display port (on the optional portreplicator)

Analogue VGA monitor port (on LIFEBOOK oroptional port replicator)

Digital DVI-D monitor port (on the optional PortReplicator)

Digital HDMI port (on LIFEBOOK)

► Switch off the notebook and the external monitor.► Plug the data cable of the external monitor into the monitor port.► First switch on the external monitor and then the notebook.

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Connecting external devices

You can also switch between the external monitor and the LCD monitor of thenotebook, see chapter "Function keys and key combinations", Page 25.

You can display the same picture on the external monitor and thenotebook LCD monitor simultaneously.

If you wish to operate the monitor via a DVI port, use the optional PortReplicator available for your notebook.

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Connecting external devices

Connecting USB devicesUSBports

On the USB ports, you can connect external devices that also have a USB port(e.g. a DVD drive, a printer, a scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnectdevices while your operating system is running.

USB 1.x has a maximum data transfer rate of 12 Mbit/s.

USB 2.0 has a data transfer rate of up to 480 Mbit/s.

USB 3.0 has a data transfer rate of up to 5 Gbit/s.

USB 3.2 (Gen1) has a data transfer rate of up to 5 Gbit/s.

USB 3.2 (Gen2) has a data transfer rate of up to 10 Gbit/s.

Additional information can be found in the documentation for the USB devices.

► Connect the data cable to theexternal device.

► Connect the data cable to a USBport of the notebook.

Device driversUSB devices will be automatically recognised and installed by your operating system.

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Connecting external devices

USB port Intel® ThunderboltTM 4 with charging functionand display port (USB Type-C)USB-AnschlussmitAufladefunktion (USBType-C)IntelThunderbolt

At this USB port, you can charge a connected USB device or operate deviceswithout additional power supply.

This is also possible with connected notebook computers by going to the BIOS Setup Utilityunder the menu Advanced > Miscellaneous Configurations and activating the function USB Type-CPower Delivery on System-Off. Instructions for how to call up and operate the BIOS SetupUtility can be found in section "Settings in BIOS Setup Utility", Page 63.

With the USB Type-C Port Replicator available as an accessory, the notebookcan be supplied with power via this USB port.

USB devices are hot-pluggable. This means you can connect and disconnectthe cables of USB devices while the system is running.

Additional information can be found in the documentation for the USB devices.

► Connect the data cable to theexternal device.

► Connect the data cable to the USB portIntel® ThunderboltTM 4 with chargingfunction and display port (USB Type-C)of the notebook.

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Connecting external devices

USB port with charging function (Anytime USB charge)You can use this USB port to charge or supply power to a connected USB device (e.g.to charge a PDA or a mobile phone or to connect a USB lamp).

Charging is also possible when the notebook is switched off, if the Anytime USB Charge functionis activated in the Advanced menu of the BIOS Setup Utility. If the setting AC is selected,the device will only be charged when the mains adapter is connected.

Please refer to section "Settings in BIOS Setup Utility", Page 63 for a descriptionof how to call up and operate the BIOS-Setup-Utility.USBchargingfunction

It is recommended that the notebook be operated with the power supply connectedwhenever the USB port with charging function is in use, as this function will drainthe battery more quickly if an external USB device is being charged.

The power supply unit must already be connected when the notebook isswitched off, as otherwise the USB charging function will be disabled andthe connected USB devices will not be charged.

Some USB devices (e.g. mobile telephones) require a driver in order to utilise theUSB charging function. In this case the USB charging function will not work when thenotebook is switched off, as no drivers are active when the notebook is switched off.

► Connect the data cable to theexternal device.

► Connect the data cable to a USB port(Anytime USB charge) of the notebook.

How to remove USB devices correctlyAlways correctly remove the device according to the rules described below,to ensure that none of your data is lost.

► Left click on the icon to safely remove hardware, located in the taskbar.► Select the device which you want to shut down and remove.► Press the Enter key.

Wait for the dialogue box which tells you that it is now safe to remove the device.

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Connecting external devices

Headset portConnectingaudiodevicesAudioportsConnectingheadphones

The headset port lets you connect a headset, headphones, external speakersor microphones to your notebook.

► Connect the audio cable to theexternal device.

► Connect the audio cable to the headsetport of the notebook.The internal loudspeakers are disabled.

If you buy a cable from a retailer, please note the following information:

The headset port on your notebook is a "3.5 mm jack socket".

If you want to connect a headset, headphones or loudspeakers, youwill need a "3.5 mm jack plug".

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Removing and installing components during servicing

Removing and installing componentsduring servicing

Only qualified technicians should repair your notebook. Unauthorisedopening or incorrect repair may greatly endanger the user (electric shock,fire risk) and will invalidate your warranty.Components

Servicing

After consulting the Hotline/Service desk, you may remove and install the components described inthe separate manual "LIFEBOOK U7311 System Expansions and Repairs" yourself.

Please note that some pages in that manual are marked "Service Partner only"; thismeans that you must not remove those components yourself. The instruction manualcan be found at: "http://support.ts.fujitsu.com/download".

Removing and installing components without consulting the Hotline/Servicedesk will invalidate the warranty for your notebook.

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Settings in BIOS Setup Utility

Settings in BIOS Setup UtilityBIOSSetupUtilitySystemsettings,BIOSSetupUtilityConfiguration,BIOSSetupUtilitySetupSystemconfigurationHardwareconfiguration

The BIOS Setup Utility allows you to set the system functions and the hardwareconfiguration for the notebook.

When it is delivered, the notebook is set to factory default settings. You canchange these settings in BIOS Setup Utility. Any changes you make take effect assoon as you save and exit the BIOS Setup Utility.

The BIOS Setup Utility program contains the following menus:

Info Displays information relating to the BIOS, processor and notebookSystem Advanced system settingsAdvanced Configuration of various hardware components, such as mouse, keyboard,

processorSecurity Password settings and security functionsBoot Configuration of the start-up sequenceExit Exits the BIOS Setup Utility

Starting the BIOS Setup Utility► Start the device (switch off/on or reboot the Operating System).

BIOSSetupUtility

Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,if applicable, appears on the screen on start-up:<F2> BIOS Setup <F12> Boot Menu

► Press the function key F2 .► If a password has been assigned, enter the password and press the Enter key.

If you have forgotten the password, contact your system administratoror contact our customer service centre.

The BIOS Setup Utility starts.

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Settings in BIOS Setup Utility

Operating the BIOS Setup UtilityBIOSSetupUtility

Press the F1 key to display help on the operation of the BIOS Setup Utility. The descriptionof the individual settings is shown in the right-hand window of the BIOS Setup Utility.

With the F9 key you can load the default settings of the BIOS Setup Utility.

► Use the cursor keys ← or → to select the menu in which you would like to configure settings.The menu is displayed on the screen.

► Select the option that you want to change with the cursor keys ↑ or ↓ .► Press the Enter key.► Press the ESC key to exit the selected menu.► For future reference, make a note of the changes you have made (e.g. in this manual).

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Settings in BIOS Setup Utility

Exiting BIOS Setup UtilityBIOSSetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save changes and exit BIOS Setup Utility► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes.

The notebook is rebooted and the new settings come into effect.

Exit Discarding Changes – Discard changes andexit BIOS Setup Utility► To discard the changes, select Exit Discarding Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective. BIOSSetup Utility is terminated and the notebook is rebooted.

Load Setup Defaults – Copy Standard Entries► To copy the standard entries for all menus of the BIOS Setup Utility,

choose Load Setup Defaults and Yes.

Discard Changes – Discard changes without exitingthe BIOS Setup Utility► To discard the changes you have made, select Discard Changes and Yes.

The settings in place when BIOS Setup Utility was called remain effective.You can now make additional settings in the BIOS Setup Utility.

► If you want to exitBIOS Setup Utilitywith these settings, select Exit Saving Changes and Yes.

Save Changes - save changes without exitingthe BIOS Setup Utility► To save the changes, select Save Changes and Yes.

The changes are saved. You can now make additional settings in the BIOS Setup Utility.► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save Changes and Power Off► To save the changes and switch off your device, select Save Changes and Power Off and Yes.

The changes are saved. Your device is shut down.

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Settings in BIOS Setup Utility

Erase DiskErase Disk is a solution that is integrated into the firmware of the FUJITSU Computer (UEFI: UnifiedExtensible Firmware Interface), to delete all the data from a hard disk or solid state drive (SSD).

This function can be used to delete all data from internal hard disks or SSDs, before the hard disksare discarded or the complete computer system is disposed of. The function can also be used ifhard disks must be completely deleted, e.g. before installing a new operating system.

The application can only be selected and run if an administrator/supervisorpassword has been assigned (Menu BIOS Setup - Security).

To erase data from SATA hard disks or SSDs, proceed as follows:

► Call the BIOS Setup with the Administrator/Supervisor password.► To start the application, select Erase Disk (BIOS Setup - Advanced or BIOS

Setup - Security) and set Start after Reboot.► Then select Save Changes and Exit in the menu Save & Exit / Exit to initiate

a reboot and start Erase Disk.

Because of the reboot, the Erase Disk will be started. You have the optionto interrupt the process during the user selection.

► After the application starts, the Administrator/Supervisor password mustbe entered for security reasons.A dialogue field appears in which a particular, several or all the hard disks can be selectedfor deletion. This depends on the number of hard disks in your system.

► Select the hard disk(s) to be deleted. The selected hard disk(s) will be deleted one-by-one.

Erase Disk offers four deletion options, from fast (with one deletion pass) to verysecure (with 35 deletion passes). Depending on the algorithm chosen, the processcan take between ~10 seconds and ~10 minutes per GB:

• Zero Pattern (1 pass)• German BSI/VSITR (7 passes)• DoD 5220.22-M ECE (7 passes)• Guttmann (35 passes)

SSD drives are securely erased with the Enhanced Secure Erase ATAcommand integrated in the firmware.

► Select the desired deletion algorithm for the selected hard disks.

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Settings in BIOS Setup Utility

The complete deletion process can be recorded as an audit-compliant logand copied to an external USB stick, which must be formatted as FAT32.Please connect only one external USB stick.

► Select whether a status report should be written to the USB stick.

The user can select the following tasks which should be run by thesystem after the deletion process:

• Reset administrator and user password• Load BIOS setup defaults• Shutdown the Computer• Exit Erase Disk with no additional options upon completion

► Select the function which you require.The deletion process starts.

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Troubleshooting and tips

Troubleshooting and tipsTroubleshootingTipsFaultTroubleshooting

Follow the safety notes in the "Safety/Regulations" manual whenconnecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Alsomake a note of any error messages displayed.

► Switch the notebook off.► Please contact the Hotline/Service Desk.

The telephone numbers can be found at: "http://support.ts.fujitsu.com/contact/servicedesk".Have the following information ready when you call:

• The model name and serial number of the notebook. The serial number islocated on a sticker on the underside of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.• Any changes you have made to the hardware or software since

receiving the notebook.• Any changes you have made to the BIOS Setup settings since receiving the notebook.• Your system configuration and all peripheral devices connected to your system.• Your sales contract.

Our notebooks have been designed primarily with mobile applications in mind. Thismeans that considerable effort has been made to optimise components and equipmentin terms of weight, space and energy requirements. Depending on the particularconfiguration you have purchased, it is possible that functionality may be slightly reducedcompared to a desktop PC if you are running processor-intensive gaming software, e.g.games with intensive 3D graphics. Updating your hardware with drivers which have notbeen approved by Fujitsu Technology Solutions may result in performance losses, datalosses or malfunction of the equipment. A list of approved drivers and current BIOSversions can be downloaded from: "http://support.ts.fujitsu.com/Download/Index.asp"

Help if problems occurShould you encounter a problem with your computer that you cannot resolve yourself:

► Note the ID number of your device. The ID number is found on the type ratingplate on the back or underside of the casing.

► Contact the Service Desk responsible for your country for clarification of the problem:"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please haveready the ID number and serial number of your system.

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Troubleshooting and tips

Restore contents of the hard disk fromRecovery CD/DVDHarddisk:Operatingsystem,restoring

You can use the "Windows Recovery CD" (optionally available) and the "Drivers & UtilitiesCD/DVD" to reinstall the operating system.

The instructions are provided on the case of the Recovery CD.

You will need an external optical drive available as an accessory.

During the reinstall process your personal files and any installed programswill be deleted. We advise you to backup your files to an external harddrive, or CD / DVD disk before you start.

► Switch the notebook on.Depending on the Fast Boot setting in the BIOS Setup utility, the followinginformation may appear on the screen during start:<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup

► When this message appears, press the function key F12 .► Insert the "Windows Recovery CD" into the optical drive.► Select CD-ROM and press the Enter key.► Follow the instructions on the screen.

After the installation you must install all the drivers again. Some installed hardwarecomponents will not be correctly supported until this has been done.

► Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.► Click on the Desk Update button.► Select Automatic driver installation (Express) and click on Start installation.► Follow the instructions on the screen.► Restart your notebook when the driver installation is completed.

Restoring the system under Windows 10If necessary, you can reset your system to the original state of the hard disk.

► Select Settings from the Start menu.► Select Update & security.► Select Recovery.► Select according to your requirements from the options given.

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Troubleshooting and tips

The notebook’s date or time is incorrectTimenotcorrectTimenotcorrectIncorrectdate/timeDateisincorrect

Cause TroubleshootingTime and date are incorrect. ► With the BIOS-Setup-Utility, you can set the

date and time in the main menu.If the time and date are still set incorrectly afterswitching on the notebook.

► Please contact your sales outlet or ourHotline/Service Desk.

When certain characters are entered on thekeyboard, only numerals are writtenCause TroubleshootingThe virtual numeric keypad of your device isactivated, see "Virtual numeric keypad", Page 24

► Press the Num key.

The notebook’s LCD screen remains blankLCDscreenLCDscreenistoodark

Cause TroubleshootingMonitor is switched off. ► Press a key or touch the touchpad.External monitor or television set connected. ► Press the key combination to switch the

screen output, see "Function keys and keycombinations", Page 25.

The LCD screen is difficult to readLCDscreenLCDscreen

Cause TroubleshootingReflected glare ► Turn the notebook or alter the tilt of the LCD

screen.► Increase the brightness of the screen.

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Troubleshooting and tips

The external monitor remains blankMonitor

Cause TroubleshootingMonitor is switched off. ► Switch the external monitor on.Power saving has been activated (monitor isblank).

► Press any key to continue.

Brightness is set to dark. ► Adjust the brightness of the monitor.Screen output is set to the notebook’s LCDscreen

► Press the key combination to switch thescreen output, see "Function keys and keycombinations", Page 25.

The external monitor’s power cable or datacable is not connected properly.

► Switch off the external monitor and thenotebook.

► Check whether the power cable is pluggedproperly into the external monitor and intothe power socket.

► Check whether the data cable is properlyconnected to the notebook and the externalmonitor (if it is plugged in with a connector).

► Switch on the external monitor and thenotebook.

The external monitor is blank or the image is unstableScreenMonitor

Cause TroubleshootingThe wrong external monitor has been selectedor the wrong screen resolution has been set forthe application program.

► Terminate the application program inWindows by pressing Alt + F4 . If thefault persists after closing the program,use the key combination for switching thescreen output (see "Function keys and keycombinations", Page 25) to switch over tothe notebook’s LCD screen.Change the following setting:

► Set the screen resolution: Set the screenresolution as described in the documentationfor your operating system.

► Select monitor: Select monitor 1 or 2 asdescribed in the documentation for youroperating system.

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Troubleshooting and tips

The notebook cannot be startedNotebook

Cause TroubleshootingThe battery is not installed correctly. ► Check whether the battery is installed

correctly in its compartment.► Switch the notebook on.

The battery is dead. ► Charge the battery.

or► Insert a charged battery.

or► Connect the mains adapter to the

notebook.The power adapter is not connected correctly. ► Check whether the mains adapter is

connected correctly to the notebook.► Switch the notebook on.

The notebook stops workingNotebookEnergysavingmode

Cause TroubleshootingNotebook is in energy saving mode. ► Leave energy saving mode.An application programme has caused themalfunction.

► Close the application program or restartthe notebook (by restarting the operatingsystem or switching the device off and backon again).

The battery is dead. ► Charge the battery.

or► Insert a charged battery.

or► Connect the mains adapter to the

notebook.

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Troubleshooting and tips

The printer does not printPrinterdoesnotprint

Cause TroubleshootingThe printer is not switched on. ► Make sure that the printer is switched

on and ready for operation (refer to thedocumentation supplied with the printer).

The printer is not connected correctly. ► Check that the data cable connectingthe notebook to the printer is properlyconnected.

The printer driver is faulty or not correctlyinstalled, or it is the wrong printer driver.

► Check that the data cable connectingthe notebook to the printer is properlyconnected.

► Check whether the correct printer driver isloaded (refer to the printer documentation).

The wireless connection to a network does not workThewirelessconnectiontoanetworkdoesnotwork

Cause TroubleshootingThe wireless component is disabled. ► Switch the wireless component on (see

"Switching the wireless components on andoff", Page 41).

The wireless component is enabled. Despitethis, the wireless connection to a network doesnot work.

► Check whether the wireless connection isswitched on via the software.

► Further information on using the wirelesscomponent can be found in the help files.

SmartCard reader is not recognised.Cause TroubleshootingChip card inserted incorrectly. ► Check if you inserted your SmartCard into

the SmartCard reader correctly.► Check whether the SmartCard you are using

is supported. Your SmartCard must complywith the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgottenCause TroubleshootingPIN forgotten ► If you are working in a network, contact your

system administrator, who can unlock yournotebook with a Supervisor PIN.

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Troubleshooting and tips

SmartCard lostCause TroubleshootingSmartCard lost ► If you are working in a network, contact your

system administrator, who can boot up yournotebook with a Supervisor SmartCard.

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Troubleshooting and tips

Error messages on the screenErrormessagesonthescreenErrormessage:

This section describes the error messages generated by the BIOS Setup. Error messages displayedby the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, pleasecontact the place of purchase or our customer service centre.

Error message/cause ResolutionCMOS battery bad

If the error message occurs repeatedly, thebuffer battery in the notebook is flat.

► Contact your sales outlet or our customerservice centre.

System CMOS checksum bad - default configurationused

The system configuration information isincorrect.

► Switch the notebook off.► Switch the notebook on.► Press the function key F2 to access the

BIOS Setup.► In the BIOS Setup, select the Exit menu.► Select the entry Load Setup Defaults.► Select OK and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:zzzz zzzz

When testing the extended memory an error hasresulted at the address xxxx.

► Check whether the additional memorymodule has been inserted correctly.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

► Start the BIOS Setup (Primary Mastersubmenu) and select the correct settings.

Keyboard controller error ► Switch the notebook off using with theON/OFF button.

► Wait 3 - 5 seconds and switch on thenotebook again.

Keyboard error If you are using an external keyboard:

► Check the connection and reboot thenotebook.

nn Stuck key ► Make sure that no key is pressed.Operating system not found ► Check in the BIOS Setup whether your hard

disk has been set correctly.► Make sure that the operating system is

installed on the corresponding drive.Press <F1> to resume, <F2> to SETUP

This error message appears if an error occursduring the self-test before starting the operatingsystem.

► Press the F1 function key to start theoperating system.

► Press the function key F2 to access theBIOS Setup.

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Troubleshooting and tips

Error message/cause ResolutionPrevious boot incomplete - Default configurationused Due to an error during the previous systemboot, default values were used for certainsettings. Check the settings in the BIOS Setup.

► Press the F1 function key when promptedto do so.

Real time clock error ► Contact your sales outlet or our customerservice centre.

nnnnK Shadow RAM failed at offset: xxxx FailingBits: zzzz

► Contact your sales outlet or our customerservice centre.

System battery is dead - Replace and run SETUP ► Contact your sales outlet or our customerservice centre.

System cache error - Cache disabled ► Contact your sales outlet or our customerservice centre.

System timer error ► Contact your sales outlet or our customerservice centre.

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Technical data

Technical dataTechnicaldata

LIFEBOOKTechnicaldata

LIFEBOOK U7311Ambient conditionsOperatingtemperature

5 °C .... 35 °C / 41 °F .... 95 °F

Temperature in transit –10 °C .... 60 °C / 14 °F .... 140 °FRelative humidity 20 % ... 80 % (no condensation)Operating height up to 3048 mDimensionsWidth x depth x height 311,4 mm x 216,8 mm x 19,2 mm /

12,26” x 8,54” x 0,76”Weight from 1.179 kg /

2,56 lbsMain memoryPermanently installed 8 Gbyte DDR4 - 3200 MHz (soldered)Slots 1 slots 260-pin DDR4 – 3200 SO-DIMM with a total of max. 32 GBApproved memorymodules

4 GByte, 8 GByte, 16 GByte or 32 GByte DDR4 - 3200 MHz SO-DIMM

The data sheet for the device provides further technical data. You will find the datasheet on your device or on the Internet at "http://www.fujitsu.com/fts/support/".

Rechargeable batteryYou can find information on the batteries used in your device on theInternet at "http://www.fujitsu.com/fts/support/".

4-cell battery 60 WhRated voltage 14.4 VRated capacity 4170 mAhType Lithium ionsInterchangeability Possible by user, see chapter "Removing and installing the battery",

Page 33

Battery Button Cell CR2032Type Lithium metalInterchangeability By authorized service provider

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Technical data

Mains adapter (notebook computer)Technicaldata

Electrical dataPrimaryRated voltage 100 V to 240 V (automatic)Rated frequency 50 Hz to 60 Hz (automatic)SecondaryNominal power 65 WNominal voltage 19 VMaximum rated current 3.42 A

An additional mains adapter or power cable can be ordered at any time.

Mains adapter (port replicator)Technicaldata

Electrical dataRated voltage 100 V – 240 V (automatic)Nominal frequency 50 Hz – 60 Hz (automatic)SecondaryNominal power 90 WNominal voltage 19 VMax. rated current 4.74 A

An additional mains adapter or power cable can be ordered at any time.

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Manufacturer’s notes

Manufacturer’s notesDisposal and recyclingNotes

If the battery is not replaceable by the user, have it replaced and disposedof by an authorized service provider.

Information about this subject can be found on your notebook or on our website:

"https://www.fujitsu.com/emeia/about/local/csr/recycling/"

TCO CertifiedTCOCertified

Please note that TCO-certified systems bear the "TCO certified" logo. Further information is givenin the "TCO certified" manual appendix at "http://support.ts.fujitsu.com/Manuals/".

Other certification markingsCertificationmarkings

Any other certification markings are listed in the "Manual Appendix -Additional Certifications" supplement.

If such markings are available, you can find the supplement on the Internet at"http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.

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Index

IndexAAlt + Tab 26Anti-theft protection 49Audio ports 61

BBack tab 26Background lighting 27Backspace 23Battery

battery life 32caring for and maintaining 32charge level 32, 35charging 32Self-discharge 32storing 32

Battery indicator 20Battery status indicator

see Battery indicator 20Battery status meter 32Battery symbol

see Battery indicator 20BIOS Setup Utility

calling 63exiting 65operating 64protecting with password 50settings 63

BluetoothSwitching the module off 41Switching the module on 41

Bluetooth, safety notes 13Buttons 22

CCaps Lock 23

indicator 20Certification markings 79charging capacity, battery 32Cleaning 15Components

installing / removing 62Configuration, BIOS Setup Utility 63Connecting audio devices 61Connecting headphones 61Ctrl+Alt+Del 26Cursor control 23Cursor keys 23

DDate is incorrect 70Device

setting up 17Disable

microphone 25

EEnable

microphone 25Energy

energy saving 13Energy saving 13Energy saving mode

leaving 72Enter 23Enter key 23ePrivacy Filter 25Error message:

on the screen 75Error messages on the screen 75Ethernet LAN 43

FF Lock

Indicator 20F1 25F10 26F2 25F3 25F4 25F5 25F6 25F7 25F8 25F9 25Fault

correction 68Fingerprint sensor 48

configure 48First-time setup 16Fn key 23

GGetting started 16

HHard disk:

restoring the contents 69

80 Fujitsu

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Index

Hardware configuration 63

IImportant notes 12Incorrect date/time 70Indicator

Caps Lock 20F Lock 20Num Lock 20Scroll Lock 20

Intel Thunderbolt 59

KKey combinations 25Keyboard 22

Background lighting 27cleaning 15

LLCD screen

cleaning 15decrease brightness 25difficult to read 70notes 29reflected glare 70remains blank 70

LCD screen is too dark 70Life, battery 32Line feed 23Loudspeakers 38

switch off 25switch on 25

MMains adapter

connecting 17setting up 17

Mechanical backup 49Memory card

handling 37inserting 37removing 37

Microphone 38Mobile operation 14Monitor

connecting 56drifting display 71remains blank 71

Monitor portsee VGA connection socket 56

NNotebook

before you travel 14cannot be started 72cleaning 15stops working 72switching off 21transporting 14using 19

Notebook, operation 19Notes 12

cleaning 15disposal / recycling 79energy saving 13LCD screen 29Safety 12transport 14

Num Lockindicator 20, 24

Numeric keypad 22see Virtual numeric keypad 24

OOperating system

activating system protection 52cancel system protection 52protecting with password 52

Operating system, restoring 69

PPackaging 16Palm vein sensor 49

Configuring 49Password

changing 51entering 51removing 51

Password protection 50Port Replicator

Connecting a notebook 45Ports 44

PortsPort Replicator 44

Powerpower consumption 35power-management features 35

Power-on indicator 20Preparing for operation 17Printer does not print 73

Fujitsu 81

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Index

RRechargeable battery 32

see Battery 32Return 23

SSafety notes 12Screen

no screen display 71Screen brightness

decrease 25increase 25

Scroll Lockindicator 20

Security functions 48SystemLock 54

Security functions,SmartCard 54

Security Lock 49Selecting a location 17Self-discharge, battery 32Servicing 62Setup

see BIOS Setup Utility 63Shift 23Shift + Tab 26Shift key 23Slot

Memory cards 37Standby indicator 20Status indicators 19Supervisor password

changing 51entering 51removing 51

Switching onthe notebook 21

Switching on for the first time 18System configuration 63System settings, BIOS Setup Utility 63

TTab key 23TCO Certified 79Technical data 77

Mains adapter 78notebook 77

The wireless connection to a networkdoes not work 73

Time not correct 70Tips 68Toggle output screen 26

Touchpad 25, 28buttons 28cleaning 15dragging items 29executing commands 28moving the pointer 28selecting an item 28switch off 25

Touchpad buttons 25TPM 53Transport

Transport damage 16Transportation 14Travel, notebook 14Troubleshooting 68Trusted Platform Module 53

UUSB charging function 60USB ports 58USB-Anschluss mit Aufladefunktion (USB

Type-C) 59User password

changing 51entering 51removing 51

Using the Kensington Lock Cable 49

VVGA connection socket 56Virtual numeric keypad 24Volume

decrease 25increase 25

Volume control 38

WWebcam 31Windows key 23Wireless component:

safety notes 13Wireless components

switch off 25switch on 25

Wireless LANSwitching the module off 41Switching the module on 41

Wireless LAN:safety notes 13

82 Fujitsu