FRPA Leadership

Shands ETD

Excellence in Leadership

Shands ETD

A few things before we get started…• I take this subject very seriously, but I am not

an expert.• I have a ton to cover – do not freak out• Please: let’s make this a discussion – not a

speech, I need your input, ideas, feedback.• I put together some reading for you.• You have to do the heavy lifting:

– What does this mean to me?– How can I apply these ideas?– What can I do right away?

Shands ETD

What does it truly take to achieve excellence

as a leader?

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THE THREE WATCHWORDS OF EXCELLENCE

FOCUS

DISCIPLINE

ACTION

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What must you focus on to become an excellent leader?

Let me give you a few ideas…

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Vision• Future oriented – big picture

• Vivid, compelling, exciting, inspiring

• Not a job – a quest!

• Extremely well communicated across all areas of influence – down, up, sideways, other departments, partner organizations, customers, the community… over and over again. TEC Florida – the BIG 4

Shands ETD

Communication• Clear, specific, easy to understand

• Asks fantastic questions

• Superb listener

• Subordinates, peers, managers, customers, partners, vendors…

• C.C.C.C.T.• (This takes a lot of work and practice)

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“When land was the scarce resource, nations battled over it. The same is happening now for

talented people.”Stan Davis & Christopher Meyer, futureWEALTH

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Best People• Connoisseur of Talent! • Organizer of Genius• Relentlessly Rigorous Recruiters • Not afraid of people wildly more

talented than themselves• Play well together in the sand box• 2nd rate managers…• This is a KEY!!!!!!!!!!!!!!!!!!!!

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Highly Self Aware• They do NOT need to be right

• They know and admit their faults

• They ask for frank feedback

• They value and support candor

• They ask for help: Level 5 Leaders

• They spend serious time on personal and leadership development

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Honest• Tell the truth – all the time

– Leadership Challenge

• Transparency

• Say the tough things: CUCBS• Confront the difficult issues

– Stockdale Paradox

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Credibility• DWYSYWD

• Walk the talk

• People judge you by your actions… not your intentions

• What you are speaks so loudly, that I cannot hear what you say

• Build high levels of TRUST

Shands ETD

TRUST = 4C’s

Concern

Competence

RespectDis-trust

AffectionTRUST

Consistently Communicate

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The mantra of excellent leaders:

I am good at what I do…

and I do it because I care about you!

(High IQ + High EQ)

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Embrace Risk• Actually great “Risk Minimizers”

• Ask for help

• Vast network of talent to save your…

• Do not “cut off the limb”

• “Reward spectacular failures – punish mediocre success”

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HUGE Responsibility• Incredibly high levels of personal

accountability • They understand: Impact and Influence• Nothing is small – everything counts –

you are always on stage• 25/8/366• Leadership is not a position or title – it

is a serious commitment and a significant responsibility

Shands ETD

“You can become the person you always wanted to work for”

Tom Conley

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Time for a 15 minute break?

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VERY Serious Students…of their organization

of their industry / profession

of their people / peers / managers

of effective life skills

of their own leadership interactions

and especially of themselves…

A word or two about how much to study

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Make Things Happen• Leadership is action…not position

• Culture of discipline and purpose

• Results driven / without driving people into the ground

• Don’t try to look like they are busy – they simply get things done

• They are masters of achieving goals through influence, not power.

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Personal Philosophy of Leadership

• Extremely well thought out

• Values driven

• Fully integrated

• Well communicated

• Lived in all aspects of their life

• 100% accountable

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Top 10 Leadership Summary

Personal Philosophy of LeadershipCommunication

Vision

Best People

Self Aware

Honest

Credible

Risk Minimizer

Accountable

Serious Student

Action Oriented

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Demonstrate Personal Character(habits, integrity, trust, honesty, credibility)

SET DIRECTION(Vision – Goals - Future)

Mobilize Commitment(engage others, share power)

Enhance Capability(build teams, manage change)

What do successful leaders do…

Leadership Attribute Framework

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5 Year Study of 100 Top Leaders

Guiding Vision

Passion

Integrity

Trust

Curiosity

Daring

Self-Aware

Bennis

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Study of most important leadership skills7,000+ managers from 1,600 companies

• Must have superb communication skills.

• Lead by example to demonstrate character and competence.

• Establish and maintain clear and meaningful vision.

• Provide motivation to create ownership and accountability for results.

• Clarify performance expectations.

• Foster teamwork and collaboration.

• Develop clear performance goals and metrics.

From: Getting Results by Longenecker and Simoneti

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New study of 25 top companies renowned for building winning corporate cultures…

• GE• Dell• Wal-Mart• Toyota• Nordstrom• Starbucks

• Southwest Airlines• IBM• P&G• Whole Foods• Ritz Carlton• Intel

The pattern of 6 common leadershiptraits for all of these firms…

From Results Rule by Randy Pennington

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They understand that: Results Rule!

1. Tell themselves the truth and value candor and honesty.

2. Pursue the best over the easiest in every situation.

3. Leverage the power of partnerships both internally and externally.

4. Focus the energy to make the main things the main thing.

5. Show the courage of accountability.

6. Learn, grow and improve every single day.

From Results Rule by Randy Pennington

Shands ETD

Questions????