Bernarde Hyde June 2011 Process Benchmarking Or… Measure for measure Front Slide
Feb 10, 2016
Bernarde HydeJune 2011
Process Benchmarking
Or…
Measure for measure
Front Slide
What is a Benchmark?
“A point of reference against which something can be judged”
Forefathers
Good Benchmarking
Data Pyramid
Know why
Know how
Know what
Know nothing
What do you want?
The 3es
Inputs Outputs
Effectiveness
Efficiency
Economy
Process
Example Process Diagram
Where can you get to?
Best Practice
100%
Per
form
ance
Resource
Act
ivity
1
Act
ivity
2
Act
ivity
3
Act
ivity
4
Act
ivity
5
Where can you get to?
Support Salaries per student FTE as a % of Cost
Where can you get to?
Support Salaries per student FTE as a % of Cost
Search and Reapply
!
Bernarde Hyde
T: 0118 935 7073
www.sums.org.uk/
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