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FROM PRECARIOUS SETTLEMENTS TO DIGNIFIED COMMUNITIES Western Cape Informal Settlement Strategic Framework (ISSF): Implementation Plan 2016-2030 Final September 2016 in partnership with
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Jun 27, 2020

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Page 1: FROM PRECARIOUS SETTLEMENTS TO DIGNIFIED COMMUNITIES › assets › departments › ... · Circulate NUSP resources on neighborhood development and community action planning, along

FROMPRECARIOUSSETTLEMENTSTODIGNIFIEDCOMMUNITIES

WesternCapeInformalSettlementStrategicFramework(ISSF):ImplementationPlan2016-2030

FinalSeptember2016

inpartnershipwith

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The Implementation Framework accompanies the Western Cape Informal Settlement Strategic Framework (ISSF). The implementation period for theWesternCapeInformalSettlementStrategicFramework(ISSF)is2016-2030.ThisalignstheImplementationPlanwiththeNationalDevelopmentPlan2030.Itisdeliberatelyintendedtobeambitious,giventheurgencywithwhichProvinceandmunicipalitiesoughttoaddressthelivingconditionsandlivelihoodchallengesofpeoplelivingininformalsettlements.

TheISSFspecifiesthreestrategicobjectives:

1. Upgradesettlementsthroughaccesstoland,services,publicinfrastructureandincrementalhousingopportunities

2. Enhancedqualityoflifeandactivecitizenship

3. Strengthenedsectorcapability,governanceandresources

Eachstrategicobjectivehasasub-setofstrategiestorealisethevisionandmissionoutlinedintheISSF.Foreachstrategy,asetofactionsatprovincialandmunicipallevelisidentified,aimedatachievingspecificoutcomesatmunicipalandsettlementlevelrespectively.Theidentifiedactionsareinterdependentandneedtobeimplementedinparalleltotransforminformalsettlementsintovibrant,resilientanddignifiedneighbourhoodsthatarewellintegratedintothemunicipalfabricandthelocaleconomy.

The Implementation Plan provides a rationale for each action and summarises key milestones to assist in determining whether the action is beingimplemented.Becausetheactionsareinterlinked,italsoindicateshowaspecificactionmaydependon,beenabledby,orrelatetootheractions.Finally,theImplementationPlanassignsresponsibilityforprovincialactionstospecificprovincialdepartments.

WhilsttheISSFandtheImplementationPlanoutlinemanyactionsaimedatguidingprovincialdepartmentsandmunicipalitiestowardsanorientationthatadvances the vision and mission of the ISSF, it should not be interpreted in a minimalist or prescriptive manner. Where there are other, possiblycomplementary,meanstoachievetheintendedoutcomesinamoreeffective,inclusiveandsustainablemanner,theseshouldbepursued.Critically,bothpolitical will and strong leadership across all levels and spheres of government is required to bring about the necessary redirection of resources andpractice.

AlogicmodelunderpinningtheISSFissummarisedindiagram1.Itisintendedtoassistinimplementingtheactionsandmonitorchange.

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Diagram1

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1 Prioritiseemergencyandbasicserviceprovision

Provincialactions Rationale Keysteps Linkages Departmentresponsible

1.1 AdvocateforflexiblenormsandstandardsforprovisionofbasicandemergencyservicesasindicatedintheRedBook

Manysettlementsdonothaveaccesstobasicservicesduetorestrictiveengineeringnormsandstandardsasoutlinedintheredbook.Thisactionisinessentialtoachieveahigherlevelofservicesininformalsettlements.

• Conductashortsurveywithselectivemunicipalitiestoidentifyimpedimentstoservicedeliveryrelatingtoengineeringnormsandstandards

Thisactionenablesactions1.4and1.5.

DoHS

• DevelopToRforinfrastructureandtechnologyservicestool• DevelopProvincialengineeringnorms,standardsandrecommendations • Prepareandsubmitbriefingdocumentwithrecommendationsinordertoadvocateforamendingtheredbook

1.2 Developandfinanceatrainingprogrammeformunicipalengineersadvocatingtorevisitmunicipalnormsandstandardby-lawsforservicinginformalsettlements

Manysettlementsdonothaveaccesstobasicservicesduetorestrictivemunicipalby-lawswithregardstoengineeringnormsandstandardsasoutlinedintheredbook.Thisactionisinessentialtoachieveahigherlevelofservicesininformalsettlements.

• Conductasurveywithselectivemunicipalitiestoidentifyspecificstandardsadoptedbymunicipalitiesthatareimpedimentstoservicedelivery

Thisactionenablesactions1.4and1.5.

DoHS

• DevelopProvincialengineeringnorms,standardsandrecommendations• Distributememowithprovincialengineeringnormsandstandardstoallmunicipalities• OrganiseonceofftrainingledbyProvincetargetingmunicipalengineerstoadoptmoreflexibilityinnormsandstandards

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1.3 EngageNationalTreasuryaboutthespecificMFMAprovisionsand/orGRAPstandardspreventingservicingonprivateland

Informalsettlementslocatedonprivatelandareunabletoaccessbasicservices.Thisactionallowsforadvocatingfordeliveringbasicservicestoinformalsettlementsonprivateland.

• Preparealistofallsettlementsthatarelocatedonprivatelandincludingtheageofthesettlement(Usingrapidappraisaldata)

Thisactionenablesactions1.4and1.5.

Provincialtreasury

• Developapreliminarydocumentmotivatingforprovisionofbasicservicesonprivateland• OrganiseaninterdepartmentalmeetingalongwithProvincialTreasurytoexplorelegislativerestrictionsonservicingprivateland• ProvincialTreasurytosubmithighlevelbriefingdocumenttoNationaltreasurymotivatingdeliveryofservicesonprivateland

1.4 Settargetsandprovideoversightonbringingserviceratiosininformalsettlementsuptonationalstandards(particularlyrelatingtoO&Mandindigentgrant)

Therearenoservicedeliverytargetsorpreferredstandardsattheprovinciallevelthatgivescleardirectiontothemunicipalities.

• Distilrapidappraisaldataofcurrentserviceshortfallspermunicipality

Thisactionenablesactions1.4and1.5.Thisactionisdependentonaction11.2.

DoHS

• Identifykeyimpedimentsforservicedeliverypermunicipalityinordertomeetnationalstandards(includinglackofbulkservicesandpooroperationsandmaintenance)• Establishtargetspermunicipalitiestoatleastcomplywithnationalstandards• Distributetargetstoeachmunicipality

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

1.5 Adoptservicedeliverytargetsandimplementservicedeliveryprojectsand‘quickwins’,preferablythroughcommunitycontractorsinasustainablemanner(communalorindividualservices)

Servicedeliveryandcommunityprioritiesarenotaddressedadequatelyinmunicipalplanning.Thisactionallowsmunicipalitiestoimprovebasicservicesininformalsettlements

• Review the rapid appraisal datarelating to community needs/quick wins and provincial targetsforservicedelivery

Thisactionisdependentonactions1.1,1.2,1.3and1.4.Thisactionlinkstoaction7.1.

• Align municipal resources withcommunity priorities andprovincialtargets

• Advertise the implementation oftheprojectinthelocalcommunityandencouragelocalcontractorstoapply

1.6 DevelopandincorporatecommunityactionplansintotheIDPprocessaspertheISSPdesignandtenureoptions

CommunityneedsarenotadequatelyrepresentedandresourcedintheIDPprocess.Thisactionallowscommunity‘quickwin’andlongtermprioritiestobeplanned,budgetedandimplemented.

• Conduct a community ledsettlement level enumeration andmapping to identify communityneeds

Thisactionsupportsactions4.1and6.1.Thisactionlinkstoactions7.6and8.5.

• Package the enumeration,mappingdatawithkeycommunitypriorities as a community actionplan• Circulate the community actionplan across various departmentswithin the municipality and ifneeded to relevant provincialdepartments• Adopt the community action planintotheIDPandallocatenecessaryresources to meet settlementneeds

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2 Strengthenplanningforneighbourhooddevelopment Provincialactions Rationale Keysteps Linkages Department

responsible2.1 Prepareneighbourhood

developmentandcommunityactionplanningstrategyusingNUSPresources

Municipalitiesfocusondevelopinggreenfieldhousingprojects,ratherthantargetinginvestmentsinbuildingstrongerneighborhoodsthatareintegratedintothecity/townfabric.Thisinformationenablesmunicipalitiestodeepenparticipationandreducecommunityprotestwithintheprovince

• CirculateNUSPresourcesonneighborhooddevelopmentandcommunityactionplanning,alongwiththerelatedISSPdocumentstoallmunicipalitiesintheWesternCape.

Thisactionenablesactions2.3,2.4and2.5.Thisactionlinkstoaction14.6.

TheISSPservesasareferencetothisaction.

DoHS

• Organiseregularinterdepartmentalmeetings(preferablyquarterly)toalignresourcesandlong-terminvestmentsinsettlementsinordertoimproveaccesstohealth,education,transport,civicamenitiesandlivelihoodopportunities.

2.2 Disseminate and train municipalofficialsontheprioritisationtool

Municipalitiesoftenstruggletoprioritisekeyinformalsettlementsthatrequireurgentintervention.Thetoolallowsmunicipalitiestoprioritiseinformalsettlementinterventionsandtheprovincetotrackprogress,particularlythemostvulnerablesettlements.

• Circulatetheprioritizationtooltoallmunicipalitiesalongwiththebriefingdocument

Thisactionenablesaction2.6.

DoHS

• Provideonceoftrainingtomunicipalitiestousetheprioritizationtool

Municipalactions Rationale Keysteps Linkages Departmentresponsible

2.3 Prepareplansforallinformalsettlementneighbourhoods,includingcommunityactionsplans,tobeincorporatedintotheIDPinto

Municipalitiesoftendonotincorporatebroaderneedsofthecommunityrelatingtohealth,education,transport,civic

• Preparealistandmapsofallsettlementswithinthemunicipalitybasedontherapidappraisaldata

Thisactionenablesactions2.4and2.5.Thisactionlinkstoactions7.4and

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e amenities,openspaceandlivelihoodinsettlementplanningandIDP’s.Thisactionallowsmunicipalitiestakealong-termperspectivetodevelopmentandpursueanincrementalapproach.

• Organisecommunityforumswithcommunityleaders/eldersandwardcouncillorstoidentifyneedswithinthebroaderneighbourhoodplanwithaparticularfocusonaccesstohealth,education,transport,civicamenities,openspaceandlivelihoodopportunities

14.6.

• IncorporateallneighbourhoodplansintotheIDP• CirculatethedocumenttoProvincebringingvariousaspectstotheattentionofrelevantdepartments

2.4 Identifyandplanfornewsettlementformationwithinexistingneighbourhoodsbasedonexpectedgrowth

Municipalitiesareunabletomanagepressuresofurbanisationandin-migration.Thereisaneedforproactiveandforwardplanningtoaccountforgrowthandurbanisation.

• DevelopalandownershipinventoryofalllandincludedinthecurrentSDF

Thisactionisdependentonactions3.2,3.3,3.4,3.5and3.6.

• Earmarkwelllocatedlandforhumansettlementdevelopment,usingthelandinventorydatabase,avoidingfloodplainsandenvironmentallysensitiveareas• Servicelandinordertoproactivelymanagein-migration

2.5 Applyprioritisationtoolalongwithitweightingcriteriaforallinformalsettlementsinordertoprogrammeinterventions

Municipalitiesoftenstruggletoprioritisekeyinformalsettlementsthatrequireurgentintervention.Thetoolallowsmunicipalitiestoprioritiseinformalsettlementinterventionsandtheprovincetotrackprogress,particularlythemostvulnerablesettlements.

• Createaweightingsystemwithinthemunicipality

Thisactionislinkedtoaction2.2andrelatestothePrioritisationModel.

• Seekcouncilapprovalontheweightingsystem

• Implementandutilisetheprioritisationmodel

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3 Unlockpublicandprivatelandassetsthataresuitablefordevelopmentandservingthelivelihoodneedsofthecommunity

Provincialactions Rationale Keysteps Linkages Departmentresponsible

3.1 Fasttrackfundingandapprovalsforsettlementupgradingprojectsthatactivelydevelopwelllocatedlandinwellestablishedneighbourhoods

Projectsthatactivelytargetwell-locatedlandandareinnovativeandprecedentsettinghavelongapprovalperiods.

• Identifyallsettlementprojectsonthepipelineandbusinessplan

Thisactionenablesaction1.5.

DoHSandDEADP

• Shortlistsettlementprojectsthatareactivelytargetingneighbourhooddevelopmentonwelllocatedlandwithstrongcommunityparticipation• Circulatelistofshortlistedprojectsacrossthevariousdepartmentsintheprovince• Fasttrackprovincialapprovalsandfundingforshortlistedprojectsthroughvariousdepartments

3.2 Developalandreleasestrategyregardingtheoptimaluseofland,incollaborationwithHDA

Inmanyinstances,welllocatedlandinmunicipalitiesisownedbyotherspheresofgovernmentorparastatalsandcannotbereleasedforhumansettlementdevelopment

• Prepareaguidingdocumentthatexplainstheimperativeoflandreleasefromvariousspheresofgovernment

Thisactionenablesaction2.4.

HDA+DoHS

• OrganiseaseriesofmeetingsandworkshopswithHDAtoagreeonlandreleasestrategy• Preparealandreleasestrategydocument

• Circulatethedocumenttomunicipalities

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

3.3 Releasewelllocatedlandforhumansettlementdevelopment

Welllocatedin-situandgreenfieldlandisseldomutilisedforhumansettlementdevelopmentandoftenusedforprivatedevelopments.Thereisaneedtointegrateinformalsettlementneighborhoodsintothetownfabricavoidinglandwithnaturalhazards.

• DevelopalandownershipinventoryofalllandincludedinthecurrentSDFandwithintheurbanedge

Thisactionenablesaction2.4.

• Earmarkandreleasewelllocatedin-situandgreenfieldlandforhumansettlementdevelopment

3.4 Developwelllocatedlandlocatedinestablishedneighbourhoodsforlowincomehousingandotherpublicamenities

ManymunicipalitiescontinuetodevelophumansettlementprojectsontheoutskirtsofthemunicipalboundariesoroutsidethecurrentSDF,furtherreinforcingtheapartheidspatialorder.

• DevelopalandownershipinventoryofalllandincludedinthecurrentSDFandwithintheurbanedge

Thisactionenablesaction2.4.

• Implementtheservicingofsuchland• Directotherprovincialresourcesandprogrammesrelatingtohealth,education,transport,civicamenities,openspaceandlivelihoodwiththeintentiontostrengthenneighbourhooddevelopment

3.5 Identifyanddevelopnewparcelsoflandwithinestablishedneighbourhoodsfornewsettlementformationwiththeintentforspatialintegration

Thisactionenablestheproactivemanagementofgrowthandin-migration.

• DevelopalandownershipinventoryofalllandincludedinthecurrentSDFandwithintheurbanedge

Thisactionenablesaction2.4.

• Identifyanddevelopnewparcelsoflandwithinestablishedneighbourhoodsfornewsettlementformationwiththeintentforspatialintegration

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4 Enablealternativeformsoftenuresecurity

Provincialactions Rationale Keysteps Linkages Departmentresponsible

4.1 Developandoperationaliseprovincialguidelinesonincrementaland/oralternativetenureoptions

Tenurerightsarecriticalforinformalsettlementsandthecurrentformoffreeholdtitleisexclusionaryandlimiting.Municipalitieswillbenefitfromalternativeformsoftenurewillallowforincrementalupgrading.

• Inconsultationwithprovinciallegaldepartment,prepareabriefingdocumentontenureoptionsbasedonISSPandNUSPguidelines

Thisactionenablesactions4.3and4.4andlinkstoaction14.1.

DoHS

• Circulatebriefingdocumenttomunicipalities• InviteNUSPtoworkshoptenureguidelinesataPUSPmeeting• Basedonthebriefingdocument,prepareaToRforamunicipaltrainingprogramme

Municipalactions Rationale Keysteps Linkages Departmentresponsible

4.2 ProvideformoftenuretoinformalsettlementresidentsincategoryAandB1settlements

SettlementslocatedoncategoryAandB1donothavetenurerightsandthus,cannotusetheirownresourcestodeveloptopstructure.

• Basedonprovincialbriefingdocument,discussandagreeonappropriatetenureoptionswithcommunityleadership/membersandwardcouncillors

Thisactionisdependentonaction4.1.

• ImplementtenurerightsforcommunitymembersresidingincategoryAandB1settlements

4.3 ProvidealternativeformsoftenuretoinformalsettlementresidentsincategoryB2andCsettlements

SettlementslocatedoncategoryB2andCareearmarkedforrelocationbutnoalternativeformoftenureisofferedtothem.

• Basedonprovincialbriefingdocument,discussandagreeonappropriatetenureoptionswithcommunityleadership/membersandWardCouncillors

Thisactionisdependentonaction4.1.

• ImplementtenurerightsforcommunitymembersresidingincategoryB2andCsettlements

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5 Resettlepeopleselectivelywithappropriatechoiceswithinamunicipalwidedevelopmentframework

Provincialactions Rationale Keysteps Linkages Departmentresponsible

5.1 Prepareprovincialguidelinesforrelocatingcommunitiesfacingserioushazardsandrisksanddecantingfromhigh-densitylocations

Settlementsthatneedtoberelocatedoftenduetoseverehazardsorrisksarerelocatedwithoutadequatelyunderstandingthesocio-economicimpactsonthecommunities.Resettlementcanbedoneinaparticipatoryandtransparentmannerinordertoreduceconflictandstrife.

• Prepareaprovincialguidelinesdealingwithrelocationsincludingclearrationalewhythesettlementisbeingrelocated,doesthewholesettlementneedtoberelocated(oronlypartially),jointlyidentifylandwithcommunities,identifytransportneedsandpossiblecompensationandanyotherpostrelocationsupport.

Thisactionlinkstoactions2.2and4.2.

DoHS

Municipalactions Rationale Keysteps Linkages Departmentresponsible

5.2 Engageaffectedsectionsofcommunitiesthathavetoberelocatedasperprovincialguidelinesandimplementsuchrelocations

Settlementsthatneedtoberelocatedoftenduetoseverehazardsorrisksarerelocatedwithoutadequatelyunderstandingthesocio-economicimpactsonthecommunities.Resettlementcanbedoneinaparticipatoryandtransparentmannerinordertoreduceconflictandstrife.

• Identifyjointlywithcommunityresidentsreasonswhythesettlementorsectionsthereofhastoberelocated

Thisactionlinkstoactions2.5and4.3.

DLG+DEDAT

• Establishaprocessofjointlandidentificationwithcommunityresidentswithregardstoproximitytohealthfacilities,schoolsandemploymentopportunities• Identifythetransportneedstotheidentifiedrelocationsite• Debateanddiscusscompensationforrelocatingandresettlingcommunities,ifany• Ensureappropriatepostrelocationsupporttocommunities

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6 Supportincrementalandaffordablehousingopportunitiesforpeoplelivingininformalsettlements

Provincialactions Rationale Keysteps Linkages Departmentresponsible

6.1 Advocateforflexiblenormsandstandardsregardingstandsizesandbuildingregulationsforincrementalhousing

Thisactionenablesmunicipalitiestoadoptflexiblestandsizesandbuildingregulationsthataremoresuitableforincrementalandselfbuilddevelopments.

• Provincetoprepareaguidingdocument(suggestingflexiblenormsandstandards)includingmultiplecriteriabutnotlimitedtodensities,potentialtoreorganisethespacebetter,alternativelandavailability,consultationandpreferenceofcommunityresidents,minimizerelocationsanddisruptionstocommunityresidents

Thisactionlinkstoactions1.1and7.1.

DoHS

6.2 OperationaliseinnovativemodelsforhousingconsolidationandtransitionalhousingmodelsemergingfromtheCCDIBLCreportandISSP

Newformsofincrementalhousingareneededtomoveawayfromcurrentparadigmoflowdensitysubsidisedhousing.

• CirculatetheISSPdesignandtenureoptionstoallmunicipalities

Thisactionissupportedbyaction7.1andlinkstoaction14.1.

DoHS

• CirculateBetterLivingChallenge(BLC)casestudiestomunicipalities• OrganiseaPUSPsessiontotrainmunicipalitiesinadoptinginnovativemodelsofhousingconsolidation

6.3 Seeklegaladviceonhousingconsolidationfornon-qualifiers

ThereisambiguitywithintheUISPdocumentthatneedstoberesolvedtofindsolutionsfornonqualifiers.

• OrganisemeetingwithNUSPandprovinciallegaldepartmentwithregardstononqualifiersforsubsidywithregardstoUISPproject

DoHS

• Circulateabriefingdocumentanddirectivetoallmunicipalities

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

6.4 Establishamunicipalresourcecentretoassistcommunitiesincapacitydevelopment,selfbuildandaccessingfinanceandplanapprovals

Bureaucraticredtapecausesinefficiencies,includingdelaysinregistrationandimplementation,andcanbecostly,particularlyforsmallcontractorsandbusinesses.A‘one-stop-shop’canofferadviceandsupporttofast-tracktheregistrationprocess.

• Developthescopeforamunicipalresourcescentre

Thisactionissupportedbyaction7.4.

• Identifyfinancialandhumanresourcerequirements

• Identifyasuitablelocation/buildingforthecentretooperatefrom

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7 Supportlocalentrepreneurismandlivelihoodstrategies

Provincialactions Rationale Keysteps Linkages Departmentresponsible

7.1 ConductSupplierDevelopmentWorkshops(compliance/registration)withlocalserviceproviders

Usinglocalcontractorsandserviceprovidersenhancesthelocaleconomyandlivelihoodstrategies.Thereareresidenthomebuildingandextensioncontractorsinallmunicipalities,althoughtheymaynotalwayshavetherequisiteknowledge,skillsandbusinessacumen(e.gofregulations,programmes,materialsestimationandmanagement,basicbusinessmanagement).

• Conductasamplesurveyoflocalcontractorstoassessavailableknowledgeandcapabilities(andgaps)

Thisactionislinkedtoactions6.2,6.5and7.3.

DoHS+DEDAT

• DevelopaTORforatoolkittocapacitatecommunitycontractors

• SubmitanapplicationforEPWPfundingtofinancecontractortraining

• Providetrainingofcommunitycontractors,basedonthetoolkit

7.2 IncorporateneighbourhoodplanningintoLED/IDPAssessmentFramework

Residentsofinformalsettlementsengageinarangeoflivelihoodstrategiestogenerateincomeandgetby.Upgradingstrategiesneedtostrengthen,ratherthanundermine,theselivelihoodstrategies.Municipalitiesneedguidanceonhowtoincorporateaneconomicandlivelihoodsperspectiveintosettlementandneighbourhoodplanning.

• ReviewtheprovincialLEDStrategytoidentifystrategicactionsforinformalsettlementsandupgradinginitiatives

Thisactionneedstoinformactions2.1,2.3and2.4andenablesactions7.6and7.7.Itcouldbelinkedtoaction7.2.

DEDAT+DLG

• DraftaguidancenoteformunicipalitiesonlinkingLEDintosettlement/neighbourhoodplanningandIDP

DEDAT+DLG

7.3 Incorporateprovincialfoodsecuritystrategyactionsintoneighbourhoodplanningguidelines

Foodinsecurityandmalnutritioncontinuetobeprevalentininformalsettlements,whichcanbeaddressedinaproactivemanneriftakenintoaccountaspartofupgradinginterventions.

• DevelopaguidancenoteformunicipalitiesonincorporatingrecommendationsfromtheProvincialFoodSecurityStrategyintosettlement/neighbourhoodplanningandIDP

Thisactionlinkstoaction2.1andcouldbelinkedtoaction7.2.

DoP+DoHS

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

7.4 Incorporateprovinciallocaleconomicdevelopment(LED)andfoodsecuritystrategyactionsintoneighbourhoodplanninglinkedtotheIDP

Residentsofinformalsettlementsengageinarangeoflivelihoodstrategiestogenerateincomeandgetby.Upgradingstrategiesneedtostrengthen,ratherthanundermine,theselivelihoodstrategies.Municipalitiesneedtoincorporateaneconomicandlivelihoodsperspectiveintosettlementandneighbourhoodplanning.

• DiscusstherecommendationsfromtheprovincialguidancenotesonLEDandfoodsecuritywithcommunityforums• IncorporatelocallyappropriateactionsintotheneighbourhoodplansandIDP

Thisactionisdependentonactions7.2and7.3.Itislinkedtoaction2.3.

7.5 Createadatabaseoflocalcommunitybasedcontractorsandorganisationsthatcanimplementinformalsettlementprojects,withappropriateregulationsspecificallylabourlaws

Municipalitiesareoftennotfullyawareoftheresidentskillsandcompetenciesintheirlocalitythatcanassistininformalsettlementprojectsand/orhomebuilding.Adatabasecanspeedupthecontractingprocess,withbetterresultsforthemunicipalityandsettlement(s)concerned.

• Developaregistrationtool• Setupandmanagethedatabase

Thisactioncansupportaction7.1andislinkedtoaction7.4.

7.6 Establishamunicipalresourcescentretoassistbusinessesandlocalcontractorswithregistration

Bureaucraticredtapecausesinefficiencies,includingdelaysinregistrationandimplementation,andcanbecostly,particularlyforsmallcontractorsandbusinesses.A‘one-stop-shop’canofferadviceandsupporttofasttracktheregistrationprocess.

• Developthescopeforamunicipalresourcescentre• Identifyfinancialandhumanresourcerequirements• Identifyasuitablelocation/buildingforthecentretooperatefrom

Thisactioncanbelinkedtoaction6.6andisrelatedtoactions6.2and6.5.

7.7 CreateadatabaseoflocalenterpriseandSMMEsinthemunicipality

Municipalitiesareoftennotfullyawareofthelocalbusinessesactiveintheirlocality,whichhinderstheirabilitytodesignsuitablesupportiveinterventions.

• Developaregistrationtool• Setupandmanagethedatabase

Thisactionislinkedtoaction7.6.

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7.8 Recogniseinformaleconomicactivityundertheland-useschemeandimprovethemoverthelongterm

Landusemanagementandplanningschemes,suchaszoning,canhaveanenablingorunderminingimpactonlocaleconomicactivities.

• Usetheprovincialguidancenotetodeveloplocallyappropriateprojectsandprogrammes• Conductanassessment/surveyofhowthelanduseschemeimpedes/supportslocaleconomicactivity• Reviewandreviseby-lawsandzoningschemeswithaneyeonenablinglocaleconomicactivity

Thisactionissupported/enabledbyaction7.2andlinkedto7.5.

7.9 Supportlocalfoodproductionandfoodsecuritythrough,amongstothers,LEDprogrammes

Foodinsecurity,hungerandmalnutritionareveryhighininformalsettlements.Municipalitiescansupportpeopleingrowingfood(incl.incommunalgardens),supportcommunityserviceorganisationsthatofferrelief(e.g.throughfoodkitchens,crèchesorhome-basedcare)andcreateincentivesforlocalfoodproducerstooffernutritiousfood.

• Usetheprovincialguidancenotetodeveloplocallyappropriateprojectsandprogrammes(including,amongstothers,supportforcommunityserviceorganisations,localfoodproductionandfoodpreparation)

Thisactionissupported/enabledbyactions7.3and7.2.

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8 Promoteholistichumandevelopmentwithafocusonyouthdevelopmentandsocialcohesion

Provincialactions Rationale Keysteps Linkages Departmentresponsible

8.1 Provideaccuratedata,researchandanalysistomunicipalitiestohelpthemplanforgrowthindemandofsocialserviceslikeeducation,trainingandhealth

Informalsettlementupgradinghastoaddresssocialandhumandevelopmentdimensions.Municipalitiesrelyonprovincialgovernmenttoprovidethenecessaryinformationandresourcestoensurethatthesedevelopmentdimensionsareadequatelyaddressed.

• Developandupdatesectorplansregardingplannedfacilitiesandservicesandsharewithmunicipalities(forinclusionintheIDPandSDF)

Thisactionneedstoinformactions2.1,2.3and2.4.

DSD,withDoHandWCED

8.2 Incorporateprovincialsocialdevelopmentstrategyactionsintosettlementandneighbourhoodplanning

Municipalitiesneedguidanceonhowtoincorporateasocialdevelopmentperspectiveintosettlementandneighbourhoodplanning,basedontheprovincialstrategy.

• ReviewtheprovincialSocialDevelopmentStrategytoidentifystrategicactionsforinformalsettlementsandupgradinginitiatives

Thisactionenablesactions2.3and2.5andcansupportaction8.5.

DHS

• Draftaguidancenoteformunicipalitiesonincorporatingsocialdevelopmentactionsintosettlement/neighbourhoodplanning

8.3 Prioritiseandsupportneighbourhoodwatchesininformalsettlements,linkedintocommunitypolicingforumsand/orcommunitysafetyforums

Crimeandsafetyconcernsareoftenveryhighininformalsettlements.Toaddressthese,thepoliceneedstoworkwithlocalcommunityrepresentativeswhocanbemoreeffectiveinreducingcrimeandviolenceintheircommunities.

• Offertrainingandequipmenttoneighbourhoodwatches

Thisactionlinkstoaction8.7andcansupportaction8.5.

DCS

• IdentitymunicipalitiesthatdonotyethaveacommunitypolicingforumandworkwithlocalstationcommanderinestablishingaCPF

DCS

• Developandofferatrainingcourseforcommunitypolicingforums/communitysafetyforums

DCS

8.4 OperationalisetheMODProgrammeacrossallmunicipalitiestotargetyouthprogrammes

Youthareavulnerablepopulation,facingtheriskofschooldropout,unemployment,exposuretocrimeandgangs,amongstothers.

• ExpandtheMODProgrammeacrossallmunicipalities

Thisactionrelatestoaction8.6andcansupportaction8.5.

DCAS

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

8.5 Developamunicipalprogrammeofaction,includingtheestablishmentofahelpdesk,toaddresssexism,xenophobiaandintoleranceusingEPWPprogrammeinpartnershipwithlocalNGOs

• Conveneameetingwithlocalserviceproviders,interestgroups,NGOsandEPWPprogrammetodiscussaprogrammeofaction

Thisactioncansupportaction8.7.

• Agreeonrolesandresponsibilitiesforprogrammeimplementation• Identifysuitablevenues(possiblyownedbythemunicipality)forhelpdesktooperatefrom

8.6 SupporttherolloutoftheMODProgrammeinordertopromoteyouthdevelopment

AlthoughtheMODCentresareestablishedandsupportedbyDCASandareusuallybasedatschools,municipalitiescanhelpidentifysettlementsthatarenotyetcoveredbytheMODProgrammeandcanalsomakemunicipalvenuesavailable.

• MapinformalsettlementswheretheMODProgrammeisnotyetactiveandcanberolledout

Thisactionlinkstoaction8.4.

• IdentifysuitablevenuesownedbythemunicipalityforMODCentrestooperatefrom

8.7 ConnectallcommunityforumstoSAPSandensurethatSAPSparticipatesinthequarterlysettlementpartnershipmeetingswithcommunityandmunicipality

DirectcommunicationandlinkagebetweencommunityforumsandSAPSisvitaltoensurerapidresponsestocrimeandviolenceandtoimprovesafety.

• Convenequarterlycommunityforumsfocusingonsafetyandcrimeprevention• InvitelocalSAPStoquarterlymeetings• Documentthemeetingsandagreementsmade

Thisactionlinkstoaction8.3andcansupportaction8.5.

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9 Supportandenhancecitizencapabilityinplanning,decisionmaking,implementationandmonitoring

Provincialactions Rationale Keysteps Linkages Departmentresponsible

9.1 Develop,implementandresourceaprogrammeofcommunitycapacitydevelopmentandactionplanninginpartnershipwithintermediaryorganisations

Intermediaryorganisationsoftenhavetriedandtestedapproachestocommunitycapacitydevelopmentandpre-existingrelationshipswithcommunityrepresentatives.

• Scanexistingtrainingprogrammesandmaterialsoncommunityplanning

Thisactionsupportsactions2.3and2.5.

DoHS

• Developacurriculumforthecapacitydevelopmentprogramme

DoHSwithDoLG

• Pilottheprogrammeandevaluate/revise

DoHSwithDoLG

• Developafundraising/resourcemobilisationstrategyfortheprogramme

DoHSwithDoLG

9.2 Providetrainingtocommunityleadersincludingcouncillorsandwardcommitteesregardingtheinstitutionalframeworkforhumansettlements

Communityleadershipisoftennotfullyinformedabouttheinstitutionalframeworkforhumansettlements,whichmeansthattheyareunabletoprovidecommunitieswithcorrectinformationandguidance.

• Developatrainingprogrammeforcommunityleadership,councillorsandwardcommittees

Thisactioncancomplementaction9.1.Itcansupportaction9.4andenableaction9.5.

DoHSwithDoLG

• Rolloutthetrainingprogrammeinmunicipalitiesacrosstheprovince

DoHSwithDoLG

9.3 InconsultationwithDPME,developandimplementacitizen-basedmonitoring(CBM)approachtoinformalsettlementupgrading

Theroleofcommunitiesinmonitoringprogressandresultsisvital.TheDPMEhasacitizen-basedmonitoringprogramme,whichhasnotyetbeenappliedtothehumansettlementscontext.

• SetupanengagementwiththeDPMEtodiscusshowCBMcanbetakenforward

Thisactioncanbelinkedto9.4.

• DevelopaToRforaserviceprovidertosupportthedevelopmentofaCBMpilot• Pilottheapproachinatleast2sites

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

9.4 EstablishaninterdepartmentalquarterlypartnershipmeetingthroughIDPandwardforumswitheachinformalsettlement

Quarterlymeetingsbetweendifferentmunicipaldepartmentsandcommunityforumscangreatlyenhancecommunication,communityoversightandoptimisationofsettlementresources.

• PrepareaCouncilresolutiontoensuredepartmentalcommitmentandparticipation

Thisactioncanbesupportedthrough(andinturnsupport)action9.3.Itcanbesupportedbyaction9.5.

• Draftastandardmeetingagenda• Identifyandinviteparticipants• Minutethemeetingsanddecisionstaken

9.5 AllocateresourcesforeachsettlementinthebudgetingprocessandsharethisinformationwithsettlementCBOsandleaders

Transparencyregardingresourceallocationforsettlementdevelopmentiscriticaltoensureinformedengagementwithcommunitystructuresandeffectiveutilisationofresources.

• PrepareaCouncilresolutionregardingtheamount/proportionoffundsallocatedtoeachsettlement

Thisactionislinkedtoaction9.4.

• Summarisethebudgetinformationinasimplifiedmannerfordisseminationtocommunityrepresentatives.• Discussresourceallocationandutilisationatthequarterlypartnershipforum

9.6 Convenecommunitytrainingprogrammesonlegislation,policy,by-laws,planningandbudgetprocesses

Communityrepresentativesneedtounderstandthelegislative,institutionalandregulatorycontextoflocalgovernmenttoenablethemtobeeffectiveintheirengagementwithmunicipalitiesondevelopmentmatters.

• Developatrainingprogrammeforcommunityrepresentativesandcommunitystructures

Thisactioncansupportmostothermunicipalactions,mostnotably1.6,2.3,2.4and2.5.

• Identifyparticipants• Implementthetrainingprogramme

9.7 Conductamunicipalwidecommunityledrapidappraisaltomonitorandoverseeimprovementsatasettlementlevel

Arapidappraisalisaneffectiveparticipatorytooltoassessservicesanddeliveryprogressthatallowthemunicipalitysolveproblemsmorequickly.Italsogeneratesasenseofownershipofdevelopmenteffortsinthecommunity.

• Review,ifnecessaryrevise,thesurveyusedfortheprovincialrapidappraisalofinformalsettlementsin2016

Thisactioncansupport/informactions2.3,4.3,4.4,5.3,7.6and7.7.Itislinkedto/enabledbyaction14.2and14.4.

• Offertrainingandequipmenttocommunitystructuresthatcanconducttherapidassessment• Collateandreviewthefindingstoinformappropriateresponses

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10 Shiftmindsetsingovernmentandsocietytowardsrecognisingcommunityagencyandcivicresponsibility

Provincialactions Rationale Keysteps Linkages Departmentresponsible

10.1 Developandimplementalearningprogrammeonparticipatoryandincrementalsettlementdevelopmentforlocalgovernmentofficialsprogrammes(includingsitevisits,peerlearningandpairing/twinningofmunicipalities)

Participatoryandincrementalsettlementdevelopmentrequiresadifferentmind-setandapproach.Municipalofficialstendtolearnbestfrompeersandfrompractice(asopposedtoaprescriptiveapproachthatseekstoinstilcompliance).

• DevelopaTORforacomprehensiveadultlearningprogrammeonparticipatoryandincrementalsettlementdevelopment

Thisactionenablesaction10.4andsupportsmostotheractions.

DoHS,DoLGandDoP

• Sourceserviceprovider(s)todesignandsupport/implementthemulti-facettedlearningprogramme• Identifypartners/serviceprovidersforimplementationofprogrammecomponents• Implement&evaluateprogrammecomponents

10.2 Developknowledgeproductsthatpromotethevalueofcommunityagencyandcivicresponsibility

Municipalitiesdonotnecessarilylackthewillingnesstoworkwithcommunities,butoftendonotknowhowtoinitiate,supportorsustaincivicinvolvement.

• DevelopaTORforrelevantproductdevelopment(themesortopics,format,frequency,targetanddistribution)

Thisactioncansupport10.1andmostotheractions.

DoLGandDoHS

• Developandmonitorproductdevelopmentstrategy

10.3 Recognisewellperformingmunicipalitiesandcommunityparticipationthroughanannualawardforneighbourhooddevelopment

Recognisinggoodpractice(and/orthewillingnesstotryoutnewapproachesandlearnfrommistakes)caninstilbehavioural/institutionalchange.

• Developcriteriatoevaluatepractice Thisactionsupportsactions10.1and10.2.Itsupportsmostotheractions.

DoPwithDoHSandDoLG

• Developacallfornominations• Setupareviewpanel• Organiseanawardceremony• DevelopandimplementaPR&communicationstrategy

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

10.4 Municipalitiestoparticipatein‘pairing/twinningprogrammes’(offeredbyprovince/otherstakeholders)thatallowforsharedlearningonparticipatoryandincrementalsettlementdevelopment

Municipalofficialstendtolearnbestfrompeersandfrompractice(asopposedtoaprescriptiveapproachthatseekstoinstilcompliance).

• Applyforatwinningprogramme Thisactionisenabledby10.1.

• Whereappropriate,identifycommunityrepresentativestojointhelearningexchange• Participateinrelevantactivities• Reportbackandsharelessonslearned

10.5 SupportCSOsinhostingdialoguesbetweenmunicipalofficialsandcommunitymemberstomanageconflictsandincreaseparticipation

Settlementdevelopment,likeanyotherdevelopmentintervention,islikelytoinvolvecontestationandconflict.Relationshipsofrespectandtrustarecriticalinminimisingthenegativemanifestationsandconsequencesofcontestation.CSOsoftenfulfiltherolesofintermediaries.

• DevelopaTORforadialogueprogramme

Thisactionsupportsmostotheractions,mostnotably2.3-2.5,4.3,4.4and5.2.

• IdentifyqualifiedCSOsforprogrammeimplementation• Identifyparticipantsandensuretheirparticipation(especiallyofmunicipalofficials)

10.6 Documentbestpracticesinmunicipalareasthatimprovecitizenshipandqualityoflifeofcommunitiesininformalsettlements

Government/municipalitiesarenotalwaysgoodatdocumentingpractices,lessonsandmistakesforinternal/peer/externallearningandreplication.

• Developaproductdevelopmentandcommunicationstrategy

Feedsintoactions10.2and10.3.

• Developtemplatesforknowledgeproducts• Secureatexteditortoreviewknowledgeproducts• Applybasicdesignanddisseminate

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11 Makeadequateandappropriatefinancialresourcesavailableforinformalsettlementupgrading

Provincialactions Rationale Keysteps Linkages Departmentresponsible

11.1 ConveneanannualNeighbourhoodInvestmentForumwithprivatesectordevelopers,civilsocietyandfinanceinstitutionsinordertoidentifyfinanceandinvestmentopportunitiesinneighbourhooddevelopment

Non-stateactorscanbringvaluableexpertiseandresourcestobearthatcanleadtomoreinclusiveandeffectivedevelopmentsolutions.Conveningaregularforumenablesjointproblem-solvingandbuildsmutuallyconstructiverelationships.

• Developaconceptnotedeterminingtheobjectives,scope,intendedoutcomesandagendaoftheforum

Thisactioncanresultin/contributetoaction11.6andenhanceaction11.7.

DoHSwithDoPandPT

• Preparediscussiondocumentonexpenditure&financerequirementsforneighbourhooddevelopment• Organiselogistics

11.2 RedirectprovincialbudgetallocationinfavourofUISP

Thebudgetisavitaltoolinshiftingprovincialandmunicipalapproachesfromgreenfieldsprojectstoupgradingprojects,whichallowsformorehouseholdstobeservicedand,overtime,integratedfullyintothemunicipalfabric.TheunderutilisationoftheUISPneedstobeaddressed.

• DevelopanearlywarningmonitoringsystemregardingUISPunderexpenditure

ThisactioncouldenablemostactionsoutlinedintheISSFandimplementationplan.

DoHS

• ReallocateresourcesfromIRDPtowardsUISPinaccordancewithsettargetsforupgrading

DoHS

11.3 NegotiatewithNDoHSwithregardstoreviewofgrantconditionsandperformancemanagement

Inflexiblegrantconditionslimitmunicipaldiscretiontowardscontextuallyappropriate,yetprogressiveandlasting,solutions.

• Developaconceptnoteonblockages/restrictivegrantconditions

DoHS

• SetupmeetingwithNDoHStodiscusstheidentifiedblockagesandproposedsolutions

11.4 Implementaperformancemanagementsystemthatallowstopupfundingordiscretionaryinnovationfundingforbetterperformingmunicipalities

Positiveincentivescanbemoreeffectiveinchangingmindsetsandpracticethancompliance-oriented(and/orpunitive)approaches.

• Developcriteriaandoutcome-basedindicatorstoqualifyfortopup/discretionaryfunding

Thisactioncouldbelinkedtoaction3.1.

DoHS

• DevelopaTORforareview(ofapplications)andmonitoringsystem• Advertisetheincentive-basedsystemanditsuptake

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11.5 Developanexpendituremonitoringsystemtomonitorbudgetallocationandexpenditureoninformalsettlementupgrading

Municipalandprovincialbudgetingandexpenditureoninformalsettlementupgradingneedstobetrackedtoensurethatfundsareutilisedasintendedandnotdivertedtootherhumansettlementprogrammes.

• Developthetechnicalspecificationsoftheexpendituremonitoringsystem,clarifyingwhichdataisrequiredandwhichdepartment/unitwillbeassignedresponsibilitytoimplementit

Thisactionislinkedto,andcanenableaction11.7.Itcanalsobelinkedtoactions8.2,8.3and8.4.

DoHS

11.6 Prepareguidelinesformunicipalitiesforleveragingprivatesectorfunding

Thefinancialcontributionoftheprivatesectorremainsunderexploredandunderutilised.Municipalitieswouldbenefitfromguidanceonco-financingandcrowdsourcingmechanisms.

• Discusspossibilitiesforco-financingandcrowdsourcingattheannualNeighbourhoodInvestmentForum

Thisactionlinkstoaction11.1.

DoHSwithPT

• Distilguidelinesanddisseminate

Municipalactions Rationale Keysteps Linkages Departmentresponsible

11.7 Prepareafinancialplanforamunicipalinformalsettlementupgradingprogramme

Incrementaldevelopment(beyondprovisionofsitesandservices)requiresafinancialplanlinkedtothestrategicandspatialdevelopmentplansofthemunicipality.Afinancialplancanalsobringinthecontributionofotheractors(public/private/households).

• Developafinancialplanbasedonidentifiedneeds,setprioritiesandtargets

Thisactionislinkedtoaction11.5

• Consultaffectedcommunitiesandpossibleco-financiersinpublic/privatesector• AlignfinancialplanwithIDPandSDF• GetCouncilapproval

11.8 Developmunicipalguidelinesforleveragingprivatesectorfunding

Thefinancialcontributionoftheprivatesectorremainsunderexploredandunderutilised.

• Useprovincialguidelinestodevelopguidelinesthatsuitthemunicipalcontextandrealities

Thisactionlinkstoaction11.6.

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12 Expandtheroleofmicro-financeandcommunityfinanceforhousingconsolidation

Provincialactions Rationale Keysteps Linkages Departmentresponsible

12.1 Engagefinanceinstitutions,NGOsanddonorstoincentivisecommunitysavingsschemesasameanstoaccessfinanceforimprovingshelter

Communitysavingsschemeshaveproveneffectiveasaco-financingmechanismthatenhancesasenseofprideandownershiprelatedtoshelterimprovements.Communitysavingsschemescanbegreatlyadvancedthroughseedcapitalandresourcesforfundmanagementfromexternalsources.

• Developaconceptnoteoncommunitysavingsschemesininformalsettlementupgrading,basedonlocal/globalpractice

Thisactionsupportsstrategy6andparticularlyaction6.3.

DoHS

• Convenemeetingstodiscusstheconceptnoteandoptions• Technicaldesignoffund(s)

12.2 Developguidelinesforincentivessuchastenure,services,asperISSPdesignandtenureoptions,inordertoenablecommunityresidentswillingandabletofinancetheirownshelterimprovements

Residentsaremorelikelytoinvestinshelterimprovementswhentheyhavetenuresecurityandservicesandinfrastructureimprovementsareevident.Municipalitiescanofferdifferentincentivesinthisregard.

• Developscenarios/incentivemodels,basedonglobalandlocalpractice

Thisactionenablesaction12.5andcanbelinkedtoaction4.1.

DEADP

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

12.3 Offertechnicalsupporttocommunitiesininformalsettlementsthroughamunicipalresourcecentre

Whilstencouragingself-build,municipalitiesremainresponsibleforadherencetobasicbuildingregulationssafetyrequirements.Thehousingsupportcentrecanbeaone-stopshoptoadviseresidentsandhomebuildersoftheserequirements.

• Developthescopeforamunicipalresourcescentre

Thisactionsupportsstrategy6(seealsoaction6.4).

• Identifyfinancialandhumanresourcerequirements• Identifyasuitablelocation/buildingforthecentretooperatefrom

12.4 Review/reviseby-lawsthatactasanimpedimenttohouseholdincomegenerationandinvestmentinhomeimprovements

Forpoorhouseholds,theirhomecanbeanimportantassettoenableincome-generatingand/orlivelihoodsactivities,yetby-lawscan–oftenunintentionally–berestrictiveinthisrespect

• Conductareviewofby-lawstoidentifyimpediments

Thisactionrelatestoaction7.6andsupportsaction12.5.

• Developrecommendations• Councilresolutionstoamendby-laws

12.5 Implementincentivesinordertoenablecommunityresidentswillingandabletofinancetheirownshelterimprovementsasperprovincialguidelines

Residentsaremorelikelytoinvestinshelterimprovementswhentheyhavetenuresecurityandservicesandinfrastructureimprovementsareevident.Municipalitiescanofferdifferentincentivesinthisregard.

• Useprovincialscenarios/incentivemodelstoinformcommunityengagement

Thisactionrelatestoactions12.2and12.4.

• Developagreementswithrespectivecommunities• Implementincentivemodelsaspercommunityagreements

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13 Initiatepartnershipsbetweenpublic-private-NGOs-communityorganisations

Provincialactions Rationale Keysteps Linkages Departmentresponsible

13.1 Developgenerictenderspecificationsforappropriatesocio-technicalskillsforinformalsettlementupgradingandsetupasuitablemonitoringsystem

Socialskillsareoftenundervaluedininformalsettlementupgradingandneighbourhooddevelopment,yetupgradingisasmuchaboutbuildingcohesiveandinclusivecommunitiesasitisaboutprovidingbasicservicesandpublicinfrastructure.Includingbothsocialandtechnicalskillsrequirementsinthetenderensuresthattherequisitecompetenciesaremadeavailableandcanfacilitateapartnership-basedapproach.

• Draftconceptnoteoncorefunctionsandassociatedskillsrequirementsininformalsettlementupgrading

Thisactioncanbelinkedtoaction11.4.

DoHS

• Incorporatetheseskillsrequirementswithweightingintenderspecifications• Setup(andimplement)amonitoringsystemtoreviewsocio-technicalcompetenciesintenderapplications• Conductanassessmentofnon-stateactorsincludingintermediaryorganisations

13.2 Developandmanageadatabaseofprequalifiedpanelofprofessionalresourcestodeliversocio-technicalsupporttomunicipalities

Thiscanassistprovinceinfast-trackingprocurementandsupportingmunicipalitieslackingkeyprofessional/specialistskills.

• Determineeligibilitycriteriaandapplication/reviewprocedure,aswellasnextwindowsofopportunity

DoHS

• Circulateacallforapplicationsandreviewapplications• Setupandmanagethedatabase

13.3 Preparegenericguidelinesforstakeholderpartnershipapproach

Guidanceonthetypesofpartnerships,roles&responsibilitiesofpartnersandreviewmechanismscanassistinshiftingtowardsapartnership-approachinpractice.Itcanassistmunicipalitiesastheydonothavetoreinventthewheel.

• Draftguidelinesforadaptationbymunicipalities

DoHS

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13.4 Incorporatethe3%allocationforsocialfacilitationincontractswithmunicipalitieswithreportingrequirements

TheUISPincludesaprovisionthat3%offundsaremadeavailableforsocialfacilitation,yetthereisnomechanisminplacetoensurethatthisisreflectedintenders,nortoassesswhethertheallocationisusedforitsintendedpurpose

• Includeaminimumrequirement(atleast3%)forsocialfacilitationintenders

DoHS

• Reviewtherequirementaspartoftheassessmentprocess• Revisereportingrequirementstoincludeoutcome-basedreportingrelatedtotheutilisationoffundsearmarkedforsocialfacilitation

Municipalactions Rationale Keysteps Linkages Departmentresponsible

13.5 Identifyandprepareadatabaseofallcivilsocietyorganisations

Municipalitiesareoftennotfullyawareofthetypesofcivilsocietyorganisationsandservicesofferedwithinthemunicipalarea.Theseorganisationscanbepartnersinlocaldevelopmentand/orsourcesoflocalinformation.

• Developaregistrationtool• Setupandmanagethedatabase

13.6 District/localmunicipalitiestoestablishayearlyconsultativeforumoninformalsettlementupgrading

Theconsultativeforumcreatesanopportunityforreflectionandpeerlearningacrossdifferentprojectsandinterventionsindifferentcommunities.Itcanfurtherdeepenpartnershipsandaccountabilityofallactorsinvolved.

• Developaconceptnotedeterminingtheobjectives,scope,intendedoutcomesandagendaoftheforum

• Securefacilitationsupport• Organiselogistics

13.7 Alignresourceallocation,planningandcapacitywithregardstoIDP,SDBIPsandSDF

Thiswillfacilitateoverallalignmentinapproachandalong-termperspectiveoninformalsettlementupgradingandneighbourhoodplanning.

• ConductareviewoftheIDP,SDBIPandSDFtoensurealignmentwithinformalsettlementupgradingpolicyandtargets.

Thisactionenablesallmunicipalactions.

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14 Improvemunicipalcapabilityforcoordinatingandimplementingaprogrammaticapproachtoinformalsettlementupgrading

Provincialactions Rationale Keysteps Linkages Departmentresponsible

14.1 DesignandimplementaProvincialupgradingsupportprogramme(PUSP)tosharebestpractice,skillsdevelopmentandlessonslearnt

ThePUSPcanactasaprovincialforumforcoordination,learning,jointinterventionandpartnershipbuilding,whichwillservetoimprovepracticeandupscalingofinterventions.

• Developaconceptnoteontheobjective,scope,modusoperandiandresourcingofthePUSP

DoHSwithDoPandDEADP

• Implementaccordingly

14.2 Developastandardapproachtorapidappraisalsininformalsettlementstomonitorandoverseeimprovementswithininformalsettlements

The2016provincialrapidappraisalofferedinvaluabledata.Regularupdatesarenecessarytoensurethatinformationremainsuptodate.Also,insettlementswheretherapidappraisalhasnotbeendoneitisimportantthatthereisconsistencyinapproachanddatagathered.

• Developastandardisedformforrapidappraisalsatcommunitylevel

Thisactionlinkstoaction15.1andenablesaction14.4.

DoHS+DEADP

• Determinetheresource/equipmentrequirementstoconducttheappraisalandprocesstheresults• Developanoutcome-basedperformancereviewsystemtooverseeimprovementsininformalsettlements(againstappraisalfindings)

14.3 Developand/oridentifysuitabletrainingprogrammeswithregardstoupgradingformunicipalrepresentatives

Informalsettlementupgradingandneighbourhooddevelopmentisaninterdisciplinaryeffort,requiringcomplementaryaction&resourcing,collaborationandlearningacrossdisciplinesandsectors.

• DevelopanMOUwithatertiaryinstitution

Thisactionlinkstoaction15.3andisinstrumentalinenablingallmunicipalactionsoutlinedintheimplementationplan.

DoHSwithDoPandDEADP

• Developaconceptnoteregardingthetrainingprogrammeandcurriculumdesign• Programmedelivery,includinglogisticsandfacilitation

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Municipalactions Rationale Keysteps Linkages Departmentresponsible

14.4 DecentraliserapidappraisaltolocalmunicipalitiestobeconductedthroughEPWP/CWPcommunityledsurveys

Arapidappraisalisaneffectiveparticipatorytooltoassessservicesanddeliveryprogressthatallowthemunicipalitysolveproblemsmorequickly.Italsogeneratesasenseofownershipofdevelopmenteffortsinthecommunity.

• Review,ifnecessaryrevise,thesurveyusedfortheprovincialrapidappraisalofinformalsettlementsin2016

Thisactionlinkstoaction9.7(andassociatedactionslistedthere)andaction14.2.

• Offertrainingandequipmenttocommunitystructuresthatcanconducttherapidassessment• Collateandreviewthefindingstoinformappropriateresponses

14.5 Establishadequatehumanresourcesandcapacitywithadedicatedfocusonneighbourhooddevelopmentandinformalsettlementupgrading

Strongmunicipalcapabilityisrequiredtoensurecoherenceinapproach,adequateguidanceandsupporttootherdepartmentsandlocalactors,andtoimplementallmunicipalactions

• DevelopaTORforaninstitutionalapproachthatensurescoordinationandcoherence,withcapabilityrequirements,resourcingneeds,accountabilityandreportingsystems

Thisactionenablesallmunicipalactionsandislinkedtoaction15.4.

• Getpoliticalsignoff

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15 Enhanceprovincialcapabilityformonitoring,oversight,technicalguidance,learningandsupport

Provincialactions Rationale Keysteps Linkages Departmentresponsible

15.1 Developaninterdepartmentalmonitoringandevaluationsystemtomeasuresuccess,basedontheISSPM&Eframework

Outcome-basedmonitoringacrossalldepartmentswithrespecttoneighbourhooddevelopmentandinformalsettlementupgradingiscritical,aswellassuitablecapacityallocationforimplementation.

• DevelopaTOR/briefforadetailedoutcome-basedM&Esystem,inlinewiththeISSFM&EFramework

ISSFM&EFramework DoHSwithDoP

• Setup&maintainthesystem(includingallocatingresponsibilitiesandresources)

15.2 EstablishaprotocoltoalignMTEFtargetsrelatingtoneighbourhooddevelopmentacrossalldepartments

ActionsandresourceallocationsforneighbourhooddevelopmentneedtobeprovidedforintheMTEF,otherwisetheywillnothappen.

• ReviewneighbourhoodplansandmunicipalplanswithaviewtoidentifyingimplicationsfortheMTEF

Thisactionenablesallprovincialactionsaswellasmanymunicipalactions.

DoHS

• ConsultprovincialdepartmentsonMTEFimplications

15.3 Developaninterdisciplinarytrainingprogrammewithregardstoupgradingforprovincialrepresentatives

Informalsettlementupgradingandneighbourhooddevelopmentisaninterdisciplinaryeffort,requiringcomplementaryaction&resourcing,collaborationandlearningacrossdisciplinesandsectors.

• DevelopanMOUwithatertiaryinstitution

Thisactionlinkstoaction14.3andisinstrumentalinenablingallprovincialactionsoutlinedintheimplementationplan.

DoHSwithDoPandDEADP

• Developaconceptnoteregardingthetrainingprogrammeandcurriculumdesign• Programmedelivery,includinglogisticsandfacilitation

15.4 EstablishawellcapacitatedprovincialunitwithinthedepartmentofhumansettlementswithadedicatedfocusonneighbourhooddevelopmentandISU

Strongprovincialcapabilityisrequiredtoensurecoherenceinapproach,adequateguidanceandsupporttosectordepartmentsandmunicipalities,toimplementactionsintheISSFImplementationPlanandtoleveragecross-sectoralandmulti-stakeholderinvolvementandresources.

• DevelopaTOR/scopefortheunit,withcapabilityrequirements,resourcingneeds,accountabilityandreportingsystems

Thisactionenablesallprovincialactionsaswellasmanymunicipalactions.

DoHSandDoP

• Getpoliticalsignoffonroleandresourcingoftheunit

15.5 AlignprovincialplanslinkedtovariousdepartmentsundersuperBEPP

Thiswillfacilitateoverallalignmentinapproachandalong-termperspectiveoninformalsettlementupgradingandneighbourhoodplanning.

• ReviewofsuperBEPPanddepartmentalplansintermsofinformalsettlementupgradingandneighbourhooddevelopment

DoHSandDEADP