From East to West Nudging Behaviour Dr. Glenn Frommer 8 June 2017 ESG Matters IVS 1
From East to WestNudging Behaviour
Dr. Glenn Frommer
8 June 2017
ESG Matters IVS 1
Overview
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• Context
• Case Studies Hong Kong- Ngong Ping 360- West and South Island Lines- The Great Sichuan Earthquake
• Innovating Change
• East Meets West- GPS2.0
• Conclusion
ESG Matters IVS
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Context
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Context
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Context
‘along all of the US coastline, the average risk of a 100-year flood will increase 40-fold by 2050’
Rare US floods to become the norm if emissions aren't cut, study warns
Guardian 7 June 2017
Context
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• Paris Agreement 2015 – Nationally Determined Contributions
• Sustainable Development Goals
• Sea Level will continue to rise despite any GHG reduction
• Significant environmental threats to our quality of life for centuries
ESG Matters IVS
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Hong Kong
8ESG Matters IVSMTRC Route Map
9ESG Matters IVSAerial Ropeway - Ngong Ping 360
NOP 360 - Background
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• Included as part of the Hong Kong Sustainable Tourism strategy 1999 - Discover Hong Kong 2005 – 2006- HK Disneyland- Asia World Expo
• Build-Operate-Transfer- Going concern- Evolve from stakeholders concerns - Opportunity to learn from experience
• Construction commenced in December 2003
• Opened 2006 - 1.8 million passengers / yr
Stakeholder Advisory Board
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Secretariat
Hong Kong
University
Green
Groups
Government
Departments
Local
Businesses
Buddhist
Community
Local
ResidentsOwner
Designer
Contractors
Stakeholder Advisory Board
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• 30 year development plan for Lantau
• Focused on project’s environmental and social issues – co-generation of value
• Clear Terms of Reference and Reporting to Senior Management and press
• Management bonuses connected to performance
• Developed own indicators – Ladder achievement (1 – 4)• 5 Economic• 9 Environmental• 3 Social• 2 Educational• 3 Community
• Achieved 63 out of 84 possible marks
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14ESG Matters IVSWest and South Island Line Extensions
Photo areaStakeholder Engagement
VisionWorkshops
WIL and SIL Extensions
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• Solid business case for extensions - catchment
• Clear economic, social and environmental benefits
• Unique local environments – co-generation of value
• Government not supportive
• Management bonuses connected to performance
• Need to:• Educate Government
• Organize and empower stakeholders
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West and South Island Line Extensions
Photo areaStakeholder Engagement
VisionWorkshops
WIL and SIL Extensions
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WIL and SIL Extensions
WIL and SIL Extensions
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Visit by Central & Western District Council Community Liaison Group MeetingMedia Briefing
WIL and SIL Extensions
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• Improved quality of life and environment
• Clarity on: • Deliverables
• Process
• KPIs and reporting
• Rewards connected to delivery and performance
The Great Sichuan Earthquake
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12 May 2008, Magnitude 8.0
The Great Sichuan Earthquake
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• 87,587 people killed. 374,643 injured
• 12.5 million animals killed
• 7,000 schoolrooms collapsed
• 5 million people without housing
The Great Sichuan Earthquake
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The Great Sichuan Earthquake
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The Great Sichuan Earthquake
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• Redesign public facilities to high seismic standards- Low –level housing- More secure schools- Incorporate water features into urban fabric- Improved bus transport (electric buses)
• Low water usage taps and toilets
• Low energy usage appliances (washers, dryers, air conditioners, TVs, etc.)
• Easy access to farms and animals
• MRV of all utilities (water usage, waste recycling, carbon emissions etc.)
• Feedback loops – community involvement
The Great Sichuan Earthquake
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The Great Sichuan Earthquake
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The Great Sichuan Earthquake
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• National pride
• Speed and efficiency with which the Chinese government was able to mobilize government agencies, the private sector and the population at large - Organization - 5 year Planning institutions- Clear KPIs- Learning (external and internal) – co-generation of value- Promotions to officials involved
• How other provincial governments and the population at large got involved - Emergency shelter, supplies and work- Regular updates- Celebrating success
Innovating Change
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Ngong Ping 360 WIL and SIL Sichuan Earthquake
Higher Purpose √ √ √
Clear organization √ √ √
Active stakeholder involvement
√ √ √
Rewards(Success and failures)
√ √ √
Sustaining learning and engagement
√ √ √
Innovating Change - GREAT
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Deliverables Achievement
Higher Purpose 70 Charging Stations3 Filling Stations
No
Clear organization Installation Outcomes
YesNo
Active stakeholder involvement
?
Rewards(Success and failures)
?
Sustaining learning and engagement - Scalability
?
East Meets West
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• Behavioral change - Make offeringsEasyAttractive
SocialTimely
• Purpose: Renewables fuels too narrow? – inspire behavioral change? Quality of life?
• Organization – Sufficient? Clarity? rewards? Charter? Celebrations?
• Stakeholder involvement, learning and scalability- Customers – Online shopping at charging points – packaging, delivery- Local community involvement at charging points?- University students involvement – Design contests, shopping (VR)?- Cost of renewable fuels – taxation? New business model?
- Technology – driverless cars?
GSP2.0 Template
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Command and Control
Adaptive
Summary
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• Context
• Case Studies Hong Kong- Ngong Ping 360- West and South Island Lines- The Great Sichuan Earthquake
• Innovating Change
• East Meets West- GPS 2.0
• Conclusion
ESG Matters Ltd
- Page 163 of L'atmosphère: météorologie populaire, by Camille Flammarion, 1888.