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FROM CHAOS TO PREDICTABLE OUTCOME Ovidiu Diaconu
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From chaos to predictable outcomes

Apr 11, 2017

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Ovidiu Diaconu
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Page 1: From chaos to predictable outcomes

FROM CHAOS TO PREDICTABLE OUTCOMEOvidiu Diaconu

Page 2: From chaos to predictable outcomes

THE JOURNEY<John Smith> did not know what he did not know

Page 3: From chaos to predictable outcomes

PLAN NEW BUSINESS?

Page 4: From chaos to predictable outcomes

EXISTING BUSINESS?

Page 5: From chaos to predictable outcomes

STARTUPS FAIL RATE

www.huffingtonpost.com.au/wenee-yap/why-95-percent-of-startups-fail-and-how-to-be-in-the-winning-5

Feb 16th, 2016

95%

Page 6: From chaos to predictable outcomes

WHY?

Page 7: From chaos to predictable outcomes

REASONS STARTUPS FAIL

www.cbinsights.com/research-reports/The-20-Reasons-Startups-Fail.pdf

Page 8: From chaos to predictable outcomes

THE RIGHT TEAM

ALL STARS PEOPLE

?

Page 9: From chaos to predictable outcomes

Best Ingredients you can buy from the market =

Best people you can hire

Page 10: From chaos to predictable outcomes

This is what everyone is looking for

Page 11: From chaos to predictable outcomes

John Smith’s results(real life experience)

Page 12: From chaos to predictable outcomes

WHAT’S MISSING FROM THE KITCHEN?

Page 13: From chaos to predictable outcomes

PREDICTABLE RESULTS (RECIPE)

The Right Team

The Right Process

Will take you where you plan to be

Organisational Health

The Right PeopleIngredients

Instructions

Chemistry

<=>

<=>

<=>

if you don’t work on these aspects, your company will be counted in the 95% statistics

Page 14: From chaos to predictable outcomes

COMPETITIVE ADVANTAGE

www.inc.com/magazine/201410/patrick-lencioni/smarts-are-not-necessary-for-success.html

The Organizational Intelligence will make you able to get a foot in the market,

the Organizational Health will make you stay and succeed while you are using and developing your intelligence.

Working on the Organization Health will be the competitive advantage that will enable you to advance from the current state you are to where you want to be.

Organizational Intelligence

Technology

Marketing

Finance

Sales

Organizational Health

Leadership & Management

System/Process

Culture(Transparency, Office

Politics …)

People

Page 15: From chaos to predictable outcomes

THE CHEMISTRY (ORGANISATIONAL HEALTH)

Catalysts

Accelerators

Individual Flavours

Page 16: From chaos to predictable outcomes

Catalysts: Intentionality

Actively work on bridging the gap between where you are and want to be

If you have dreams, goals, or aspirations, you actively plan and act toward reaching them

the quality of the mental states (thoughts, beliefs, desires, hopes) being directed toward certain goals

Page 17: From chaos to predictable outcomes

Accelerators: Mission, Objectives, Values, Common Goals

Do we have a mission we all (agree) to follow?

Do we have performance indicators?

Does the team work under a certain common goal, shared, discussed, and everyone has committed to?

How do we offer/receive feedback?

Is every member of the team committed toward the progress of the others and supports the others in the growing process?

Is our company culture transparent?

Page 18: From chaos to predictable outcomes

Individual Flavours: People Attributes

Patrick M. Lencioni , The Ideal Team Player

Page 19: From chaos to predictable outcomes

PREDICTABLE RESULTS

The Right Team

The Right Process

Will take you where you plan to be

Organisational Health

The Right PeopleIngredients

Instructions

Chemistry

<=>

<=>

<=>

if have to work on these aspects, so, your company will NOT be counted in the 95% statistics

Page 20: From chaos to predictable outcomes

WHAT WAS JOHN’S FALSE ASSUMPTION?

Page 21: From chaos to predictable outcomes

New methodologies (AGILE/Scrum/Kanban, Crystal ,DSDM, XP etc)

New processes

New technologies

RESULTS, OUTCOMES

by adopting:

planning for:

Page 22: From chaos to predictable outcomes

Do YOU have a team?

John Smith thought he had a team because:Best skilled people

Good salaries

Bonuses (based on … popularity, sweet smile, nice hat)

Team Buildings

Beers and Club-Mate drinks

Fancy chairs and desks

Latest-generation laptops

African dances

Page 23: From chaos to predictable outcomes

LET’S CREATE A TEAM

Page 24: From chaos to predictable outcomes
Page 25: From chaos to predictable outcomes
Page 26: From chaos to predictable outcomes

DO I NEED A TEAM?

Page 27: From chaos to predictable outcomes

Group

Pseudo-Team

Potential-Team

Real-Team

High Performance Team

Wisdom of Teams, Katzenback & Douglas

TEAM = f(common purpose, interdependency of effort)

leap of faith required

Page 28: From chaos to predictable outcomes

HIGH-PERFORMANCE TEAM (HPT):

HPT is a small number of people

(1) with complementary skills

(2) who are equally committed to a common purpose, goals and working approach

(3) for which they hold themselves mutually accountable

(4) who are deeply committed to each other's personal growth and success

(5) in a way that usually transcends the team.

This type of team

(6) significantly outperforms all other teams

(7) outperforms all reasonable expectations, given its membership.

Real Team

High-Performance Team

Page 29: From chaos to predictable outcomes

WHAT WILL YOU DO?Relax? No way. The journey just begun.

Page 30: From chaos to predictable outcomes

THE RECIPE TO SUCCESS

the “recipe” will take you from uncertainty to predictable results

The Right Team

The Right Process

Will take you where you plan to be

Organisational Health

The Right PeopleIngredients

Instructions

Chemistry

<=>

<=>

<=>

if you don’t work on these aspects, your company will be counted in the 95% statistics

Page 31: From chaos to predictable outcomes

Product Roadmap

Milestones and Release Plan

Three Months Backlog

Technical Debt

UX & Design improvements

Analytics

Usability Testing

A/B Testing

Rethink

Redesign

Rework

Refactor

to One

Product Backlog Tests Coverage

Non-functional Requirements

No time for this

Not needed in the MVP

NO. NO. NO.

automation, unit, integration tests

Sprints & Meetings Rhythm

Test Cases

Development Environments

Working Software how often?

to MVP

High-level Concept

Personas

Technology Stack Options

Technical Architecture Options

Prototype design and/or functional

MVP User Stories

What if... How about this idea…?

to Product DesignZero

Project name

Why are you doing this? When are you going live? What would make you stop completely?

Date

What are you building?Platforms, Modules, Features

Concept and design by Thinslices. This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International. To view a copy of this license visit https://creativecommons.org/licenses/by-sa/4.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, CA, 94105, USA.

People & SkillsLevel of Expertise

Methodology & Process What you should hear from the team

SaaS Execution Map

Timeframe & milestones

Work as a Real TeamCommon Goals, Values & BeliefsCommunication, Collaboration

It's time to get out of the buildingthinslices.com/saas-execution-map

Page 32: From chaos to predictable outcomes

THANK YOU!

Ovidiu Diaconu

[email protected]