Freshers’ Week 2012 A Guide to Student Services

Freshers’ Week 2012

A Guide to Student Services

Student Services

Fraser Building, level 2Mon-Fri 0900 – 1700

Wednesday 0930 – 1700

www.glasgow.ac.uk/students

[email protected]

0141 330 7000

There are a wide range of services and support available to you while you are a student at the University.

The main aim of all of the student services is to support you and help you make the most of your time here.

Accessing Student Services

Student Services Enquiry Team

• The Student Service Enquiry Team is located on level 2 of the Fraser Building

• The role of the Student Service Enquiry Team is to act as a single point of contact, where you can access advice, guidance and support.

• No question is too big or too small and the team can either answer the question or tell you where you can go to get an answer.

Fraser Building, level 2Mon-Fri 0930 – 1700

www.glasgow.ac.uk/students

[email protected]

0141 330 7000

Student Services Enquiry Team

The Enquiry Team can also assist you with:

• Making payment for tuition fees, accommodation or library charges – although payment can be made easily online in MyCampus

• Replacing lost student cards

• Making appointments with the Careers Service or the International Student Support Team

• With Registry enquiries

• With information and guidance on using other student services such as Student Counselling, Student Disability Service and Chaplaincy

www.glasgow.ac.uk/students

Fraser Building, level 2Mon-Fri 0900 – 1700

Wednesday 0930 – 1700

www.glasgow.ac.uk/students

[email protected]

0141 330 7000

Accessing Student Services

There are a variety of ways to access the services of the Student Services Enquiry Team:

• Face to face on level 2 of the Fraser Building

• Online – Student Services Enquiry Team homepage– http://www.gla.ac.uk/students/sset

• Online – through Help and Support in your MyGlasgow page– http://www.gla.ac.uk/students/myglasgow/

• Email – [email protected]

• Phone – 0141 330 7000

Fraser Building, level 2Mon-Fri 0900 – 1700

Wednesday 0930 – 1700

www.glasgow.ac.uk/students

[email protected]

0141 330 7000

Student Network

www.gla.ac.uk//studentnetwork/

[email protected]

An information and advice service putting new students in touch with continuing students.

• Insiders view on University life: - Practical tips to help you through student life

• Guidance and support through 1st year:- Helping you make the most of your time here

• What to expect from your first year:- From studying to socialising

• Student Network Newsletter:- studying for exams- finding part-time work - surviving first year

www.glasgow.ac.uk/studentnetwork

• First point of contact for students with specific learning difficulties like dyslexia, sensory impairment, chronic medical or mental health condition.

• Advice and support for disabled students on study or course related issues.

• Advice and training on assistive technology for disabled/dyslexic students.

• The service would encourage you to get in touch early on in the year .

www.glasgow.ac.uk/studentdisability

69 Southpark Avenue [email protected]

0141 330 5497

Student Disability Service

• Allocation of 3,500 bed spaces across 10 residences

• Accommodation options for all students (catered/ self-catered/single room/en-suite room/share with friends)

• Provides live-in pastoral support in all residences

• Provides information and options for renting in the private sector through Private Accommodation Database

• Provides information and advice on tenancy agreements

http://www.gla.ac.uk/residentialservices

Residential Services, Level 1, the Fraser Building

Mon- Fri 9am – [email protected]

0141 330 4743

Residential Services

Provides a range of services for students experiencing emotional or psychological issues

• Pre-Counselling Consultation

• Individual Counselling

• Supportive Guidance

• Advocacy

• Information

• Referral

See their website for full details and info on the ‘self help programme

www.glasgow.ac.uk/services/counselling

65 Oakfield Avenue

www.glasgow.ac.uk/counselling

0141 330 4528

Wellbeing - Student Counselling & Advisory Service

It is important you register early with a doctor and not wait until you become unwell!

You should register with a NHS doctor who is convenient for you to access.

In order to assist you there is also an NHS doctor located in the Fraser Building, ground floor:

The Barclay Medical Centre offers all NHS services which include:

• Appointments, • travel clinic, • sexual health screening, • medical certificates, • prescriptions etc

www.barclaymedicalcentre.org

The Barclay Medical CentreThe Fraser Building, Ground

floor65 Hillhead Street 0141 342 3600

www.barclaymedicalcentre.org

Wellbeing - Registering with a doctor

• Chaplains from Buddhist, Christian, Jewish, Muslim, Sikh faiths and Humanism

• Christian worship in University Chapel & Turnbull Hall

• 10 Minute Daily Service @08.45 M-F/ Sunday & Tuesday Services during term time (see website)

• Daily, Vigil & Sunday Mass at Turnbull Hall

• Muslim Jummah Prayers in Fore Hall or Interfaith Room

• Buddhist, Jewish, Sikh, Humanist events throughout year (see website)

• Chapel & Interfaith Room available for reflection/prayer

• Chaplaincy facilities open to students and staff of all faiths and those of none

www.glasgow.ac.uk/chaplaincy

Interfaith Chaplaincy Service

Corridor (South), West Quadrangle

www.gla.ac.uk/chaplaincy/[email protected]

0141 330 5419

Wellbeing - Interfaith Chaplaincy

• Part-time work

• Work Experience

• Deciding what you want to do

• Feedback on: CVs; Application Forms

•

• Employer Events

www.glasgow.ac.uk/careers

The Fraser [email protected]

www.glasgow.ac.uk/careers0141 330 4519

Careers Service

• Support and advice for international students on non academic matters

• International Student Handbook

• Advice and information on immigration and other welfare matters

• International Family Networks

• Regular activities and events

http://www.gla.ac.uk/international/support

The Fraser Buildinginternationalstudentsupport@

glasgow.ac.uk0141 330 2912

International Students Support Team

GetIT• Your GUID

• Logging into the computer network

• Where to find computer clusters

• Computer cluster opening times

• How to print

• How to use the wireless network

• Setting up webmail and smart phone/ tablet access

• Information on MyCampus, Moodle and Mahara

• Training courses

www.gla.ac.uk/students/getit

IT HelpdeskLibrary, 3th floorDrop-in anytime

[email protected] 330 4800

www.gla.ac.uk/students/getit

Computing and IT

Membership

• All new CV equipment

• Excellent facilities

• Pool, Sauna, Steam Room, Studios, Activity Hall, Squash, Synthetic & Grass Pitches

Benefits

• 2 Facilities (Stevenson building & Garscube Sports complex)

• Online bookings

• Therapies & Discounts

• Exclusive sport kit

• Large number of clubs

Sport & Recreation

Membership is only £50 per year for

full-time/part time students

(Alternatively pay £4 per visit)

Sport and Recreation covers 4 main areas:

• Health and fitness (gym facilities, over 50 exercise classes per week and therapies)

• Recreational sport (courses, drop-ins, ladders, leagues and recreational bookings)

• University club sport (over 46 clubs to choose from)

• Talented athlete support (bursary schemes)

Sport & Recreation Membership

Find out more:http://www.glasgow.ac.uk/sport [email protected] on:

We wish you the best with your studies and your time as a student at

the University of Glasgow