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Freemium & The Enterprise - Proceed with Caution
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Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

May 07, 2015

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Business

Lincoln Murphy

"Freemium and the Enterprise - Proceed with Caution" presentation slides from the Freemium Summit in San Francisco, CA on March 26, 2010.
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Page 1: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Freemium & The Enterprise -Proceed with Caution

Page 2: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

We help web companies make print money

Page 3: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010
Page 4: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Have you read this? If not, get your copy today!

Page 5: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Freemium is a Marketing Tacticnot a Business Model

Page 6: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Marketing should align with your market, right?

Page 7: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

How does your market feel about free?

Page 8: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Consumer-oriented Customer Acquisition Techniques

Page 9: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Businesses are DIFFERENT than consumers...

...and that is a good thing!

Page 10: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Businesses have more MONEY than TIME

Page 11: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Mo’ Money, Mo’ Problems

Problems

Money

Page 12: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

The best idea:Solve a real business problem & charge money for it

Page 13: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

3%

Page 14: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Back of the Napkin Math -Is Freemium even possible in our market?

Addressable Market x Reach % x Sign-up % x 3% = Potential Paying Customers from Freemium

Page 15: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Back of the Napkin Math -Is Freemium even possible in our market?

Addressable Market x Reach % x Sign-up % x 3% = Potential Paying Customers from Freemium

Health Clubs in the US x30% (reach) x

50% (sign-up) x3% (conversion to paid)

30,000 9,0004,500

Page 16: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

30,000 9,0004,500135

Health Clubs in the US x30% (reach) x

50% (sign-up) x3% (conversion to paid)

Addressable Market x Reach % x Sign-up % x 3% = Potential Paying Customers from Freemium

Back of the Napkin Math -Is Freemium even possible in our market?

Page 17: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

30,000 9,0004,500

Marketing

Stops!

Health Clubs in the US x30% (reach) x

50% (sign-up) x3% (conversion to paid)

Most companies just Lay & Pray

135

Addressable Market x Reach % x Sign-up % x 3% = Potential Paying Customers from Freemium

Back of the Napkin Math -Is Freemium even possible in our market?

Page 18: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

30,000 9,0004,500

Health Clubs in the US x30% (reach) x

50% (sign-up) x3% (conversion to paid)

Wrong

Users

Beware False Traction!

135

Addressable Market x Reach % x Sign-up % x 3% = Potential Paying Customers from Freemium

Back of the Napkin Math -Is Freemium even possible in our market?

Page 19: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

The Wrong Kind of Traction

http://www.accesshealth.com.au

Page 20: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Attract the RIGHT KIND of users

http://smoothspan.wordpress.com/2010/03/25/freemiums-for-saas/

“The long and the short of it is that we got a ton of Freemium users, but they were mostly not customer prospects.”

- Bob Warfield

Page 21: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Wide-Band Horizontal (HCM, ERP)Narrow-Band Horizontal (Box.net, Yammer, Xobni)

Vertical Specific - Wide or Narrow

Where does Freemium work?

Page 22: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Wide-Band Horizontal (HCM, ERP)Narrow-Band Horizontal (Box.net, Yammer, Xobni)

Vertical Specific - Wide or Narrow

Where does Freemium work?

That’s why they’re here & not the other types

Page 23: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

Freemium Methods that Work?

Alternative Product Strategy

Land & Expand

Page 24: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

The best idea:Solve a real business problem & charge money for it

Page 25: Freemium and the Enterprise - Proceed with Caution Slides from Freemium Summit 2010

New Pricing & Revenue Modeling Programs coming

in April