free COURSE BUNDLES SOCIAL MEDIA eForcePEI. ca edition HR FUNDAMENTALS eForcePEI.ca edition WORKING WITH DIFFICULT PEOPLE MARKETING ESSENTIALS Intro to Social Media for your Business Using Social Media to Sell Products & Services Creating & Managing your Brand Online Integrating Social Media into your Business Bridging the Gap with your Customers through Social Media Tools & Applications for Social Media Measuring Return on Investment of Social Media Employment Standards Occupational Health & Safety Introduction to Human Rights Advertising Costs, PR Pays Introduction to Marketing Marketing & Ethics Place Planning & People Product & Price Promotion Using Online Strategies to Accelerate Sales Performance Using Web Analytics to Increase Sales Dealing with Micromanagers How to Work with Aggressive People How to Work with Manipulative People How to Work with Negative People How to Work with Procrastinators How to Work with Self-serving People Identifying Difficult People - - - - - - - - - - MARKETING IN THE DIGITAL AGE FACEBOOK IN THE WORKPLACE Reaching Customers Digitally Helping Customers Find You Managing Your Corporate Reputation Online Signing In & Setting Up Posting Updates Using Groups Using the Photo Tools Using the Private Communication Creating & Organizing Events Administering a Workplace Network - - - - - - - - - - - - - - - - - - - LEADING TEAMS IMPROVING LEADERSHIP SKILLS WOMEN IN LEADERSHIP WORKPLACE CONFLICT BASICS OF BUSINESS MATH FINANCIAL LITERACY for non-financial professionals Managing Conflict Personal Conflict Styles Recognizing & Responding to Conflict Strategies for Resolving Conflicts Analyzing Financial Statements Cash Flow Management Essentials Financial Statements Principles of Accounting & Finance The Essentials of Budgeting The Time Value of Money & Investment Decisions Averages & Equations Charts & Graphs Percentages & Ratios Using Whole Numbers & Decimals - - - - - - - - - - - - - - - - - - - - - Building Trust & Commitment Dealing with Conflict Developing the Team and its Culture Establishing Goals, Roles & Guidelines Fostering Effective Communication & Collaboration Motivating & Optimizing Performance The Reality of Being a First-Time Manager Facing Challenges as a First-Time Manager Planing an Effective Performance Appraisal Creating a Plan for Performance Management Detecting & Dealing with Performance Problems Becoming an Inspirational Leader Assessing Your Own Leadership Performance Leading through Positive Influence Gender & Leadership Choosing to Lead as a Woman Career & Family Challenges for Women Leaders - - - - - - - - - - - - - - - - - : The First Step in Hiring the Best - - - - - - - FIRST TIME MANAGER ESSENTIALS
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free COURSE BUNDLES...FINANCIAL LITERACY for non-financial professionals Managing Conflict Personal Conflict Styles Recognizing & Responding to Conflict Strategies for Resolving Conflicts
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freeCOURSE
BUNDLES
SOCIAL MEDIA eForcePEI.ca edition
HR FUNDAMENTALS eForcePEI.ca edition
WORKING WITH DIFFICULT PEOPLE
MARKETING ESSENTIALS
Intro to Social Media for your BusinessUsing Social Media to Sell Products & Services Creating & Managing your Brand OnlineIntegrating Social Media into your BusinessBridging the Gap with your Customers through Social Media Tools & Applications for Social MediaMeasuring Return on Investment of Social Media
Employment Standards Occupational Health & Safety Introduction to Human Rights
Advertising Costs, PR PaysIntroduction to MarketingMarketing & EthicsPlacePlanning & PeopleProduct & PricePromotionUsing Online Strategies to Accelerate Sales PerformanceUsing Web Analytics to Increase Sales
Dealing with MicromanagersHow to Work with Aggressive PeopleHow to Work with Manipulat ive PeopleHow to Work with Negative PeopleHow to Work with ProcrastinatorsHow to Work with Self-serving PeopleIdenti fying Diff icult People
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MARKETING IN THE DIGITAL AGE
FACEBOOK IN THE WORKPLACE
Reaching Customers Digital ly Helping Customers Find You Managing Your Corporate Reputation Online
Signing In & Sett ing UpPosting UpdatesUsing GroupsUsing the Photo ToolsUsing the Private CommunicationCreating & Organizing EventsAdministering a Workplace Network
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LEADING TEAMS
IMPROVING LEADERSHIP SKILLS
WOMEN IN LEADERSHIP
WORKPLACE CONFLICT
BASICS OF BUSINESS MATH
FINANCIAL LITERACY for non-financial professionals
Managing Confl ictPersonal Confl ict StylesRecognizing & Responding to Confl ictStrategies for Resolving Confl icts
Analyzing Financial Statements Cash Flow Management Essentials Financial StatementsPrinciples of Accounting & FinanceThe Essentials of Budgeting The Time Value of Money & Investment Decisions
Building Trust & CommitmentDealing with Confl ictDeveloping the Team and its CultureEstablishing Goals, Roles & GuidelinesFostering Effective Communication & CollaborationMotivating & Optimizing Performance
The Reality of Being a First-Time ManagerFacing Challenges as a First-Time ManagerPlaning an Effective Performance AppraisalCreating a Plan for Performance ManagementDetecting & Dealing with Performance Problems
Becoming an Inspirational LeaderAssessing Your Own Leadership PerformanceLeading through Posit ive Influence
Gender & LeadershipChoosing to Lead as a WomanCareer & Family Challenges for Women Leaders
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EFFECTIVE HIRING
THINKING STRATEGICALLY & MANAGING RISK
Applicant Screening : The First Step in Hir ing the BestConducting an Effect ive Hir ing Interview Hitt ing the Recruitment Bul l 's-eye Ensuring Onboarding Success
Thinking Strategical ly as a Manager Using Strategic Thinking to Consider the Big Picture Identi fying Risks in Your Organization Assessing Your Organization's Risks Responding Effect ively to Risks
The 7 Essential Skills program includes training on the most popular
skills sought after by employers.
How to Write Clearly and Concisely Communicating with Confidence Listening EssentialsDelivering a PresentationProblem Solving: The Fundamentals Building Relationships and Credibil i ty Identifying Diff icult People
Developing a Growth MindsetManaging Pressure & StressPersonal Accountabil i tySelf-organization & Overcoming Procrastination Uncovering & Uti l izing our Talents & Skil ls Becoming More ProfessionalProfessional Networking Essentials
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7 ESSENTIALS TIER 2
7 ESSENTIALS TIER 1
DIVERSITY ON THE JOB
CROSS CULTURAL COMMUNICATIONS
SMALL BUSINESS MANAGEMENT
NON-PROFIT ESSENTIALS
DAY-TO-DAY PERFORMANCE MANAGEMENT
PROFESSIONAL NETWORKING ESSENTIALS
BUSINESS WRITING
SELLING
PERSONAL PRODUCTIVITY IMPROVEMENT
Principles of Accounting & FinanceCash Flow ManagementFinancial StatementsThe Essentials of BudgetingIntroduction to Information SecurityBuilding Your Inf luence as a LeaderMission & GoalsTalent Management: BasicsUsing E-mail , the Internet & Social Media Safely
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Becoming a Registered CharityCreating a Board that Works for YouCreating an Effect ive Non-Profi t Pol icy FrameworkGett ing a Handle on Good GovernanceSocial Fundraising What is Risk?What is Risk Management?What is a Non-Profi t Organization?
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Bridging the Diversity GapYour Role in Workplace Diversity
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Communicating Across CulturesCommunicating with a Cross-cultural AudienceCulture & i ts Effect on CommunicationDispute Resolut ion in International ContractsImproving Communication in Cross-cultural Relat ionships
ADMINISTRATIVE SUPPORT PROFESSIONALS
OPERATIONS MANAGEMENT ENGAGING GEN-Y
Inventory ManagementProduct & Service ManagementOperations Management & the OrganizationOperations & Supply Chain Management
Common Administrat ive Support TasksInteracting with OthersMaximizing Your Relat ionship with Your BossPutt ing Your Best Foot ForwardRepresenting Your Boss
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PROJECT MANAGEMENT for non-project managers
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Ini t iat ing & Planning a ProjectManaging a ProjectProject Management FundamentalsTransit ioning into a Project Management RoleTroubleshooting & Closing the Project
The Who, What & Why About Gen-YHow Do I Attract & Retain Gen-Y EmployeesHow Do I talk to My Gen-Y Employees?How Do I Motivate My Gen-Y Employees to Perform?How Do I Manage the Expectat ions of my Gen-Y Employees?
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Closing the SaleMastering Cold Call ingQuali fying Sales Prospects
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Avoiding Grammatical ErrorsHow to Write Clearly & ConciselyKnow Your Readers & Your Purpose
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Managing Meetings for Productivi ty & Effect ivenessSelf-organization & Overcoming ProcrastinationManaging Your WorkspacePreparing for an Internal Intewview
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Developing Confidence Finding Opportunit ies to Make Connections
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How Do I Deal with Diff icult Personali t ies & Confl ict Resolut ion?How Do I Deal with Poor Employee Performance?How Do I Manage Absenteeism & Sick Leave Abuse?How Do I Minimize Employee Turnover?
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PUBLIC SPEAKING & PRESENATION SKILLS
Creating a Presentat ionDelivering a Presentat ionPlanning a Presentat ionHandling Diff icult Questions as a PresenterConfident Public SpeakingPreparing Effect ive Speeches
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CUSTOMER SERVICE----
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Communication Ski l lsConfl ict, Stress & Time ManagementCustomer InteractionsCustomer Service Confrontat ion & Confl ictBui lding Rapport in Customer Relat ionshipsCustomer Service over the PhoneThe Customer Service Representat ive
MANAGING YOUR CAREERCreating a PlanGett ing on the Right TrackLeveraging the Performance AppraisalProfessional Networking EssentialsYou and Your Boss
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SUPPLY CHAIN MANAGEMENT*also available in French
Bidding ProcessPreparing to Bid in Competit ionsStrategies for Winning Competit ions
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TOOLS FOR GETTING READY*also available in French
A Guide to New & Updated Workplace-related Legislat ionNavigating Government Programs & ResourcesUsing Labour Market & Other Information as a Competit ive Tool
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MICROSOFT OFFICE 2016 PROGRAMSBEGINNING POWERPOINT
BEGINNING WORD
BEGINNING EXCEL*also available in French
BEGINNING OUTLOOK
INTERMEDIATE WORD
INTERMEDIATE EXCEL
Introduction to PowerPointModifying and Formating SlidesFormatting Text Boxes & Working with Graphic ContentWorking with Graphic, Audio, & Video ContentConstructing & Modifying Tables & Charts
Working with the Interface & Performing Basic TasksFormatting TextCustomizing Options & Using Document ViewsCreating & Formatting TablesHeaders, Footers, Page Numbering, & LayoutUsing the Navigation Pane & Creating Lists
Getting to Know OutlookManaging Conversations and E-MailManaging Attachments, & Inserting Items and SignaturesOrganizing ContactsUsing the Calendar to Schedule Appts, Events & TasksConfiguring & Managing Meetings & Notes
Using I l lustrations, Styles, & ThemesDesigning & Formatting I l lustrationsAdvanced Table CustomizationMaintaining, Protecting, & Reviewing DocumentsReferences, Proofing, Mail Merges, & FormsSharing & Collaborating on Documents
Customizing Views, Styles, & TemplatesCreating Custom Visual EffectsWorking with DataMacros and Advanced QueriesPivot Tables and Advanced ChartsShare, Review, & Collaborate
Introduction & New FeaturesFundamentalsGradients & Bitmap ImagesToolsAdvanced Tools & EffectsWorking with the Pen Tools & ObjectsDrawingWorking with Text
Adobe Acrobat DC FundamentalsWorking with Adobe Acrobat DC
Analytics APIs & ToolsFundamentals & Data CollectionReports Conversions & Tags