January 2020 Freddie Mac Learning Freddie Automated Servicing Transfer ® Desk Reference Overview Freddie Automated Servicing Transfer® (FAST®) standardizes and simplifies the transfer of loan documents from Sellers to Servicers. FAST frees Sellers from managing multiple requirements and processes by assuming the responsibility of maintaining the transfer requirements, delivering files accordingly and ensuring a secure transfer that protects borrowers’ personal information. With FAST, Servicers receive loan documents and data from a variety of sellers through a single platform that ensures loan files meet pre-defined requirements and digitally extracts data elements necessary to service loans. FAST standardizes and simplifies the transfer of loan documents from Sellers to Servicers by transforming digital images into searchable, comparable data elements through Optical Character Recognition (OCR) technology. OCR extracts and structures loan file data and delivers it via Secured File Transfer Protocol (SFTP). Through FAST, Sellers must deliver the servicing documents (file) to the Transferee Servicer no later than three business days after the Freddie Mac Funding Date. Before You Start Before you can start using FAST, you must successfully install and launch a user-preferred SFTP client to transfer files between the remote systems. There are many SFTP clients to choose from and Freddie Mac does not mandate or recommend a specific SFTP client. If you use WinSCP as your preferred SFTP client, see Schedule 1 of this document for important instructions on configuration updates (to remove the .filepart extension). After you have selected and successfully installed an SFTP client, you are ready to connect to the FAST tool to upload documents from your local site to the Servicer’s remote site. NOTE: A File Transfer Protocol (FTP) client is ineligible for use with FAST as they are not secure across networks; ONLY SFTP clients can be used. The FAST tool is only available for transferring loan files to Freddie Mac approved Servicers participating in Cash- Released XChange SM and Co-Issue XChange SM executions. This desk reference contains basic requirements on how to upload files through FAST, and how to forward missing documents to the Servicer. Getting Started The instructions below outline how to securely upload imaged documents to the FAST tool, regardless of which SFTP client you use. Your organization will receive a company-level user identification and password to access and use the FAST tool. NOTE: If you need to reset a password, send an email request to [email protected]. In return, you will receive an email from Freddie Mac within 24 hours with your new password. For immediate assistance, you may also contact the Customer Contact Center (800-FREDDIE). Connecting to FAST Once you have successfully installed and launched an SFTP client, follow the steps below to connect to FAST: 1. In the Host textbox, type in freddiemac.loanlogics.com. 2. Enter your company-level User ID/Name and Password. 3. For the Port field, enter 22 and click Quickconnect or Connect, depending on the SFTP client you use.
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Freddie Automated Servicing Transfer Desk Reference · With FAST, Servicers receive loan documents and data from a variety of sellers through a single platform that ensures loan files
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January 2020 Freddie Mac Learning
Freddie Automated Servicing Transfer®
Desk Reference
Overview
Freddie Automated Servicing Transfer® (FAST®) standardizes and simplifies the transfer of loan documents from
Sellers to Servicers. FAST frees Sellers from managing multiple requirements and processes by assuming the
responsibility of maintaining the transfer requirements, delivering files accordingly and ensuring a secure transfer
that protects borrowers’ personal information. With FAST, Servicers receive loan documents and data from a
variety of sellers through a single platform that ensures loan files meet pre-defined requirements and digitally
extracts data elements necessary to service loans.
FAST standardizes and simplifies the transfer of loan documents from Sellers to Servicers by transforming digital
images into searchable, comparable data elements through Optical Character Recognition (OCR) technology. OCR
extracts and structures loan file data and delivers it via Secured File Transfer Protocol (SFTP). Through FAST,
Sellers must deliver the servicing documents (file) to the Transferee Servicer no later than three business days
after the Freddie Mac Funding Date.
Before You Start
Before you can start using FAST, you must successfully install and launch a user-preferred SFTP client to transfer
files between the remote systems. There are many SFTP clients to choose from and Freddie Mac does not
mandate or recommend a specific SFTP client.
If you use WinSCP as your preferred SFTP client, see Schedule 1 of this document for important instructions on
configuration updates (to remove the .filepart extension).
After you have selected and successfully installed an SFTP client, you are ready to connect to the FAST tool to
upload documents from your local site to the Servicer’s remote site.
NOTE: A File Transfer Protocol (FTP) client is ineligible for use with FAST as they are not secure across
networks; ONLY SFTP clients can be used.
The FAST tool is only available for transferring loan files to Freddie Mac approved Servicers participating in Cash-
Released XChangeSM and Co-Issue XChangeSM executions.
This desk reference contains basic requirements on how to upload files through FAST, and how to forward
missing documents to the Servicer.
Getting Started
The instructions below outline how to securely upload imaged documents to the FAST tool, regardless of which
SFTP client you use. Your organization will receive a company-level user identification and password to access
and use the FAST tool.
NOTE: If you need to reset a password, send an email request to [email protected]. In
return, you will receive an email from Freddie Mac within 24 hours with your new password. For
immediate assistance, you may also contact the Customer Contact Center (800-FREDDIE).
Connecting to FAST
Once you have successfully installed and launched an SFTP client, follow the steps below to connect to FAST:
1. In the Host textbox, type in freddiemac.loanlogics.com.
2. Enter your company-level User ID/Name and Password.
3. For the Port field, enter 22 and click Quickconnect or Connect, depending on the SFTP client you use.