Foundations for a Successful Business 10 Characteristics shared by successful restorationcompanies Phillip Rosebrook, CR Business Mentors.

Foundations for a Successful Business

10 Characteristics shared by successful restorationcompanies

Phillip Rosebrook, CRBusiness Mentors

"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”~ Sun Tzu

“Your business is your fault – good or bad.” ~ Larry Janesky

Foundations"If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.”

~ Henry David Thoreau

Every moment of every day, you succeed at creating the reality in which you live. Choose now to use that power in a positive, meaningful, fulfilling way.

~ Ralph Marston

Quantum Restoration

Measuring Success?Employees

Equipment

Building Size

Volume

SuccessYour Thoughts…

"Learn to enjoy every minute of your life. Be happy now. Don't wait for something outside of yourself to make you happy in the future. Think how really precious is the time you have to spend, whether it's at work or with your family. Every minute should be enjoyed and savored.”

~ Earl Nightingale 1921-1989, Radio Announcer, Author and Speaker

Having a choice

A resource for you and stakeholders

Blueprint for Success

Cash

Exceptional Service

Leadership

Proactive Marketing

Profit

QualityProactive Planning

Timely measurement

Continuous Improvement

Happy Employees

Rules Balance

Strategic Planning

Team

Commit to action

Vision and Passion

Communication

Focus on Service"The people who receive the most are the ones who give the most. This is true of individuals, but also for businesses. If the focus is on how can we give the absolute best service, then the profits will follow. If a company is only focused on profits, they miss the big picture and will always be scurrying for business instead of having clients chasing them."

~ Susan Bagyura Author The Visionary Leader: How To Inspire Success From The Top Down

Exceptional ServiceTraining

Orientation

Reinforcement

Company culture

Communication systems

Intolerance for poor service

Service Steps Identify training

resources

Measure results

Reinforcement

Celebration

Communication

Profit

Long term success is the result of ethical profits

Profits are the result of achieved strategy

ProfitImprove Gross profit

BudgetWork mixClients

Managing slippage

BudgetingControlled discretionary

Managing your plan

Compensation plans

Happy EmployeesPeople don’t get burned out in their jobs, they get burned out by the atmosphere in which they have to work. Leadership is about creating the right atmosphere.

Discretionary effort

Teamwork

Synergy

Developing Your TeamRecognition & appreciation

Timely performance feedback

Education Opportunities

Understanding company vision & goals

Fair compensation

Creating Happy Employees

Life opportunities

Family atmosphere

Have Fun

Belonging

Part of company that is a good citizen

Listened to

High performance standards

Quality Work Culture of exceeding

expectations

Timely work completion

Would you allow in your home?

Inspect frequently

Different clients, different expectations

\

Proactive Marketing“Revenue solves a lot of problems”

To prevent peaks and valley’s market when you are busy

Plan, reward, celebrate

Team approach

Goal driven

Results focused

Timely MeasurementsMonthly financials

Job costing

Sales tracking

Cash

Customer service

Project tracking

Proactive PlanGoals

Capital Budget

Strategic plan

Marketing plan

Personnel plan

Training

SWOT

Cash Strong cash flow is a result of

good business practices

All other components of the success model need to support cash flow

Profits do not equal cash

Your company future rests in your ability to generate cash

Impacting CashTurns on receivable less than 50 days

Tie incentive to collection

Incentive for admin staff

Financing to cover float

Deposits and progress payments

Timely invoicing

Cash projections

Proactive purchasing

Foundation Building "Small deeds done are better than great deeds planned.”

~ Peter Marshall 1902-1949, Clergyman

Business retreat

Get your numbers in order

Balanced growth

Skill development

Team involvement

Accountability

Internal communication

Vision"The most pathetic person in the world is someone who has sight, but has no vision." ~ Helen Keller

What do you want to be when you grow up?

People want to be a part of something bigger than their own position

Overcome self limitations and comfort zones

Balance and foundation – then grow!

Priorities"Life is too short to waste. Dreams are fulfilled only through action, not through endless planning to take action.”

~ David J. Schwartz Trainer and Author

What are you working for

Managing risk

Provide opportunity

A Dynamic ApproachBusiness world is changing

Restoration is accelerating

You need quarterly assessments of your plan and annual strategy

Don’t be afraid to implement – but quick to assess and adjust if necessary

Questions? Presentation available at www.businessmentors.net

www.businessmentors.net

[email protected]