Foundation in Facility Management Course WHO SHOULD ATTEND? As a Foundation Course in Facility Management, this course is ideal for all entry level and junior facility managers, engineers, architects, developers, facility owners and operators who wish to gain essential knowledge of the Facility Management profession.
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Foundation inFacility Management
Course
WHO SHOULD ATTEND?
As a Foundation Course in Facility Management, this course is ideal for all entry level and junior facility managers, engineers, architects, developers, facility owners and operators who wish to gain essential knowledge of the Facility Management profession.
Project
Management
Operations
and MaintenanceDAY 2DAY 1
Part 1: Introduction to Facility Management
Part 2: History and development of the industryand profession
Introduction to Operations and Maintenance
Topic 1: Operations and MaintenanceIntroduction
Topic 2: Asset management definitions
Facility Needs Assessment / Condition Survey
Topic 1: Assessing needs
Topic 2: The condition survey
Delivering the O&M service - Lifecycle Perspective
Topic 1: Requirements - Systems, materials andequipment
Topic 2: The Life-cycle perspective
Occupant Services
Topic 1: Identify occupant requirements
Topic 2: Develop occupant guidelines
Procurement / SLA’s KPI’s
Topic 1: Develop Maintenance and OccupantService Specifications
Topic 2: Service procurement what is scope - linkto Procurement lesson
Topic 3: Service Level Agreements (SLA’s)
Topic 4: Performance Management / monitoring
Topic 5: Corrective and Preventive Action /Resolve Contract Disputes
Measure Operations and Maintenance Performance
Topic 1: Monitor the Use and performance offacility occupancy reviews
Topic 2: Monitor Occupant satisfaction
Topic 3: Data acquisition and usage
Technology and FM
Topic 1: Computer Aided Facility ManagementSystems
Topic 2: Innovation in FM
Introduction to Project Management
Topic 1: Facility Management (FM) Projectsand Project Management
Topic 2: The Project Manager
Topic 3: Project Management Processesand Life Cycles
Topic 4: Why projects fail
Scoping the Project
Topic 1: Project objectives
Topic 2: SWOT analysis
Topic 3: Project stakeholders
Topic 4: Information requirements
Planning the Project
Topic 1: Considering options – 5C’s
Topic 2: 5M analysis
Topic 3: Gantt charts
Implementing the Plan
Topic 1: Control points
Topic 2: Communication
Topic 3: Change
Project Evaluation
Topic 1: Accept Deliverables or Occupy Space
Topic 2: Close Contracts and Projects andEvaluate
Outcomes
Topic 1: Lessons learned
Risks and Issues
1
Sustainability in
Facility Management
Finance & Business
EssentialsDAY 4DAY 3
Finance and Business in the Facility Organization
Topic 1: Finance – Why it is important to FM’s
Topic 2: Terminology
Topic 3: Fundamental Accounting Concepts
Financial Management of the Facility Organization
Topic 1: Budgets
Topic 2: Financial Statements
Topic 3:Business Cases, SupportingDocumentation, and FinancialReports
Topic 4: Fundamental Cost Concepts
Topic 5: Analyzing and Interpreting FinancialDocuments
Topic 6: Cost Containment Strategies
Topic 7: Revenue earning opportunities
Topic 8: Business Continuity
Procurement
Topic 1: Procurement Strategies
Topic 2: Facility Management Procurement
Contracts
Topic 1: Contract Development,Management and Oversight
Topic 2: Contract Administration Tenderingand forms of contract
Topic 3: Analyzing and Interpreting FinancialContract Elements
Environmental Management & Rating Systems
Topic 1: ISO 14000
Topic 2: LEED (Leadership in Energy &Environmental Design
Topic 3:BREEAM (Building ResearchEstablishment EnvironmentalAssessment Method)
Topic 4: Estidama
Topic 5: QSAS (Qatar SustainabilityAssessment System)
Green Building Core Concepts
Topic 1: Sustainable Sites
Topic 2: Water Efficiency
Topic 3: Energy & Atmosphere
Topic 4: Materials & Resources
Topic 5: Indoor Environmental Quality
2
Leadership & Strategy DAY 5
Planning
Topic 1: Introduction to Strategic Planning
Topic 2: Mapping the FM Strategy to the Business Strategy
Topic 3: The FM Strategy
Topic 4: The Operational Plan
Leading and Managing
Topic 1: Introduction to Leadership and Management
Topic 2: What is a Leader?
Topic 3: FM Leadership and Management
Topic 4: Developing Effective Teams
Topic 5: Develop, Implement, and Evaluate FM Policies, Procedures, and Practices
Topic 6: Roles and Responsibilities
Topic 7: Conflict Resolution
Topic 8: People Skills
Topic 9: Change Management
Organizational Behaviour
Topic 1: Ethics and Values
Topic 2: Relationship Management
Topic 3: Corporate Citizenship / Corporate Responsibility
3
How to register for this course:
For additional information/Early Bird Registration or Group Discounts. Please contact MEFMA:[email protected] • www.mefma.org*Course fees includes the certification exam
The MEFMA Ta’aseesy Foundation inFacility Management Course is recognized by:
MEFMA also offers MUHTARIF - the Certified Facility Management Professional
course, which is the next level after completion of the Ta’aseesy course.
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