Forms and systems

Using Forms and Systems Will Make Your

Company More ProfitableDavid Sandler

03-12-2013

Session Agenda Why Forms and Systems are So

Important

What Areas of Your Business Need Forms and Systems

Using Forms and Systems Effectively

Have been with the company for 29 years

Currently Oversee Day to Day Operations

Strong Emphasis on Culinary and Operations

My Story

Founded in 1980 as a hot dog stand

Catering spun off into separate company in 1991

Peak revenue of $17 Million 90 FT & 130 PT Employees 45% Full Service / 35% On

Premise / 20% Delivery

CBM 101

Largest event $1.3 Million Focused on food quality

above all else Poor facility design

challenges efficiency Non Chicago address is a

marketing struggle

CBM 101

Accountability Consistency Communication Error Reduction Standardization

THE WHY’S

Hiring HR Sales Operations Kitchen Accounting/Payroll Event Site

DEPARTMENTS AND AREAS IN NEED OF STRONG SYSTEMS AND FORMS

HIRING Job Application Interview Process New Hire Forms Training Direct Deposit

HR Performance Evaluations Written Warnings Final Warnings Terminations Vacation/Absence 401K Change of Status Insurance

SALES STAFF CATERFEE APPROXIMATE COST SUMMARY COMMISSIONS FOR VENUES AND PLANNERS CHANGE ORDER LINEN/FLOOR PLANS TABLE SEATING PLAN COUNTLESS EVENT AND POST EVENT

FORMS

EQUIPMENT TRACKING PACKING/PULL LISTS INTERNAL PROBLEM REPORT INVENTORY SHEETS TRUCK RENTAL LOGS

OPERATIONS

PRODUCTION LISTS RECIPE WORKSHEET CODE NAME TRACKING

KITCHEN

CREDIT APPLICATION CREDIT CARD AUTHORIZATION W-9

ACCOUNTING/PAYROLL

Buffet and Plated Diagrams Buffet Equipment Linen and Floor Plans Timelines Event Recap

Event Site Info

Checks and Balances Training Labeling

Systems

To download a copy of this presentation, go to:slideshare.net/CateringChicago

David [email protected] | (847) 966-6555

Questions?