Formation EI AIESEC Vietnam

8/8/2019 Formation EI AIESEC Vietnam

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Plan

What is EI?

Everything you want to know about EI

How to calculate your EQ? Why are emotions important

Emotional hijacking

Practice !

How can I learn more about myself and improve? Ok« but what should I remember from all this bunch of

information«?







Three Domaines of Competence :


IQ Technical

EI

8-9% 8-9%

>80%

What % do you

think each skill

impacts your

leadership?




Self-Awareness Self-Regulation

Social Awareness

(Empathy)

Social Skill

(Building Relationships& Influence)

EI Motivation



Self -Awarness

Having a realistic assessment of yourself ± Strengths, Weaknesses and

tendencies

Understanding your moods, emotions, and drive

Having self-confidence and self-esteem

Having a sense of humor and not taking yourself too seriously

By tuning into your emotions you can attain valuable information on your

responses to stressful situation

Recognize the importance of emotions, even in technical fields



Self -Regulation

Handling your emotions in ways to assist you, not obstruct you

Handling distress well

Thinking before you act

Being open and flexible to change

Demonstrating consistency and good judgment

Learn to reframe ³stressful´ situations into ³challenging´ situations

Be aware ± And learn to manage ± your emotional triggers



Social Awarness

Sensing what others are feeling, seeing, and needing

Reading the dynamics of social situations

Taking an active interest in the concerns of others ± Establishing rapport

Treating people according to their emotional reactions

Reading the dynamics of social situations

Express empathy, which in turn creates empathy in others

Realize that emotions impact productivity and results



Social Skills

Listening careful and sending well-tuned, clear, convincing messages

Building trusting relationships ± Influencing the team using a wide variety of

persuasive tactics; Bringing about change

Taking charge; Inspiring with a compelling vision and initiating new ideas

Coaching, counseling, and developing others capabilities

Deescalating conflict, and bargaining tactfully for mutual outcomes

Build consensus and support for your teams goals

Motivate yourself and others to achieve these goals



Motivation

People with a high degree of emotional intelligence are usually motivated.

They're willing to defer immediate results for long-term success.

They're highly productive

They love challenge

They are very effective in whatever they do.



EI is not a number

EI is much less fixed than IQ

EI can develop over time (maturity)

Training, coaching and feedback can improve EI

But some websites allow you to calculate your EQ (Emotional

Quotient)

http://www.queendom.com/tests/access_page/index.htm?idRegTest

=1121

How to calculate your EQ?



I stay relaxed and composedunder pressure.

1: strongly disagree 2: disagree

3: neither agree nor disagree

4: agree 5: strongly agree



I can identify negative feelingswithout becoming distressed.






I stay focused (not lost inunimportant details) in getting a job

done.

1: strongly disagree

2: disagree


4: agree

5: strongly agree



I freely admit to making mistakes.






I am sensitive to other people's

emotions and moods.






I can receive feedback or criticism

without becoming defensive.






I calm myself quickly when I get

angry or upset.






I communicate my needs and

feelings honestly.






I can pull myself together quickly

after a setback.






I am aware of how my behavior

impacts others.






I pay attention & listen without

jumping to conclusions.






I take regular time out to reflect onmy core purpose and vision for how I

want to live my life.


2: disagree


4: agree

5: strongly agree



I have more respect for my manager

when he/she admits a mistake.


2: disagree


4: agree

5: strongly agree



I feel more trust toward my manager

when he/she admits a mistake.


2: disagree


4: agree

5: strongly agree



I am more open to admitting amistake myself when my manager is

open about their mistakes or errors.


2: disagree


4: agree

5: strongly agree



One of the most damaging things amanager can do is not admit to

making a mistake.


2: disagree


4: agree

5: strongly agree



Scoring

Take your score

Divide by 80

Score is out of 100



Why are emotions important?









Emotional hijacking

The Law of Hardwiring



Emotional hijacking



Emotional hijacking



Emotional hijacking



Emotional hijacking

Everything that causes us to feel threatened«

Trigger of the Amygdala

Whether that threat is real or not!



Emotional hijacking

Strategy - SOSS



Emotional hijacking

Strategy - SOSS



Practice !

You are in your weekly team meeting and

BlueMan is continually dictating the

conversation ± He believes he knows the

best direction for the whole team. Many of

the team members have good ideas but

they cannot voice their ideas because the

meeting is being dominated. Which

leadership competency is he lacking?

Social AwarenessSocial Awareness



Practice !

Part of being in a team is about having fun!

How come every time BlueMan leads our

team on projects there is no time for fun??

All we do is work on what he tells us to!

We have never had a team retreat, we

never go out for dinner, we never have

parties. Just work« Which leadership

competency is he lacking?

Social SkillsSocial Skills



Practice !

BlueMan is a member of your team, he

seems to be perpetually quiet. Everyone

knows he has good ideas, but every time

he mentions a new idea he immediately

rebukes it saying it¶s no good.

Furthermore, every time there is a mistake

made he immediately blames himself.

Which leadership competency is helacking?

Self AwarenessSelf Awareness



Practice !

BlueMan has recently taken a position in

the recruitment OC. He is the Director of

Promotion. The OCP recently asked him

to make 500 posters, and 2000 flyers.

Unfortunately BlueMan doesn¶t understand

branding, nor does he know how to use

Adobe. Which leadership competency is

he lacking?

Technical SkillsTechnical Skills

(but it¶s not his fault)(but it¶s not his fault)



Practice !

We just finished our Global Village,

BlueMan was our OCP. We have heard

some feedback from his team that he often

had ³issues´ during meetings. For

example, if someone were to offer a

suggestion counter to his ideas an

argument would ensue. Which leadership

competency is he lacking?

Self RegulationSelf Regulation



Johari Windows

HowHow cancan II learnlearn more aboutmore about myself myself??



Johari Windows

Arena: Information which you and your peers are

aware of

Façade: Information which you are aware of, but

your peers are not

Blind Spot: Information which you are unaware of,but your peers are familiar with

Unknown: Information which neither yourself nor

your peers are aware



Johari Windows

What¶s the Point??What¶s the Point??

To increase your ³Arena´ andTo increase your ³Arena´ and

decrease your ³Façade´ Blinddecrease your ³Façade´ Blind

Spot´ and your ³Unknown´Spot´ and your ³Unknown´



Johari Windows

Get to Know your peers on a personal level

Ask for feedback, and sincerely want it

Offer feedback, in a constructive manner

Have a 360 degree communication

Have a retreat!!

How does it work?How does it work?



What Lessons ShouldWhat Lessons Should

BlueManBlueMan (all of us) learn??(all of us) learn??





Observe how you react to people

be more open and accepting of their perspectives and needs

Look at your work environment

Humility

Do a self-evaluation

Weaknesses? Do you accept them?

Examine how you react to stressful situations

Stay calm

Take responsibility for your actions

Apologize directly, be honest

Examine how your actions will affect others ± before you

take those actions

Feelings? Experience the same? Can you help?

How toHow to improveimprove mymy EmotionalEmotional Intelligence?Intelligence?



Further Resources

Myaiesec.net wiki on Emotional Intelligence

Wikipedia/Google

Daniel GolemanEmotional Intelligence Appraisal TM

http://www.mindtools.com/pages/article/newL

DR_67.htm

http://www.mindtools.com

http://www.queendom.com/tests/access_page

/index.htm?idRegTest=1121

http://www.ledicodumarketing.fr/definitions/fen

etre-de-johari-de-luft-ingham.html

Formation EI AIESEC Vietnam

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