28/02/2013 1 PERBEZAAN FORMAT NOSS PERBEZAAN FORMAT NOSS MENGARUSPERDANA LATIHAN KEMAHIRAN LOGO PEMANIS KATA Firman ALLAH s.w.t.. …Dan janganlah kamu berjalan dimuka bumi ini dengan sombong kerana sesungguhnya kamu sekali-kali tidak dapat menembus bumi dan sekali-kali kamu tidak sampai setinggi-tinggi gunung… Surat Al-Israa’, Ayat 37
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SayaSaya taktak tahutahu, , andaanda taktak tahutahu, , orangorang lain lain tahutahuSayaSaya taktak tahutahu, , andaanda taktak tahutahu, , orangorang lain lain taktak tahutahu” ” ……SungguhnyaSungguhnya yang yang mahamaha mengetahuimengetahui segalanyasegalanya
adalahadalah ALLAH ALLAH s.w.ts.w.t……
Biar sedikit cakap untuk tinggi amalan,
Biar sedikit berbincang tetapi membuahkan sepakatan,
Biar sedikit ilmu asalkan menjadi panduan
LOGONOSS SEDIA ADA
Based of occupational need.
According to career structure in that particular job area/sector
Prepared by experts and skill worker who’s doing the work
• A NOSS IS DEFINED AS A SPECIFICATION OF THE COMPETENCIES EXPECTED OF A SKILLED
WORKER WHO IS GAINFULLY EMPLOYED IN MALAYSIA FOR AN OCCUPATIONAL AREA AND
LEVEL AND PATHWAY TO ACHIEVE THE COMPETENCIES
MAIN CRITERIA OF NOSS
DEFINITION OF NOSS
TAHAP
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LOGOPENGENALAN
� Bagi memenuhi sasaran untuk membangunkan5000 NOSS menjelang tahun 2015, ianyamemerlukan pendekatan pembangunan barubagi struktur NOSS yang lebih fleksibel, dinamik& responsif
�Format NOSS semasa telah disemak semula untuk mengatasi beberapa isu-isu seperti:
- Tidak cukup keperluan kandungan- Struktur NOSS yang dianggap agak rigid &
� tidak fleksibel untuk memenuhi keperluan� kursus customised
LOGOPENGENALAN
DACUM (Developing A Curriculum)
Satu kaedah pendekatan
yang sebelum ini digunakan oleh
JPK dalam membangunkan
NOSS
PEMBANGUNAN
NOSS
DESCUM(Development of
Standard and Curriculum)
Satu kaedah pendekatanDACUM diubahsuai dalam membangunkan struktur
NOSS baru yang disesuaikan oleh JPK. Hal ini
membolehkan fasilitator untuk fleksibel, dinamik dan
responsif dalam
memudahkan pembangunan NOSS berdasarkan set hasil
setiap yang kompeten
Format Lama Format Baru
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LOGOSTRUKTUR NOSS FORMAT BARU
FLEXIBLE
DYNAMIC
RESPONSIVE
Ciri-ciriStrukturNOSSFormatBaru
LOGO
• Pakej yang mudah
• Sokongan untuk multi-skilling
• Sokongan untuk program SLDN
• Sokongan untuk program customised
• Menggabungkan kecekapan Teras & Elektif
STRUKTUR NOSS FORMAT BARU
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LOGO
• Mudah disesuaikan dengan perubahan dan
keperluan semasa
• Menggabungkan kemunculan technology baru
STRUKTUR NOSS FORMAT BARU
LOGO
• Boleh memenuhi pakej keperluan industri secara
khusus
• Mudah membuat perubahan dan memerlukan masa
yang lebih singkat untuk mengkaji & membuat
perubahan (khusus bagi tugas-tugas yang berkaitan
akan/boleh dikaji semula atau ditambah).
• Menggalakkan kreativiti & inovatif dalam
merekabentuk pakej latihan untuk memastikan
kebolehpasaran
STRUKTUR NOSS FORMAT BARU
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LOGOSKILL TRAINING IN MALAYSIA (Industrial Participation in Curriculum Development)
11
Development
Policy
Labour Market
Analysis
Occupational
Analysis
- STANDARD PRACTICE (SP)
- STANDARD CONTENT (SC)
Skill
Advisory
Committee
Employers/
Practitioners
‘Expert Worker’
Competent
Graduates &
Workers
Training
Implementation
(Delivery &
Assessment)
Industries &Industries &
BusinessBusiness
- TRAINING MANUAL (TM)
- INTERNSHIP MANUAL (IM)
Verification &
Certification
(DSD)
LOGOSKILL TRAINING IN MALAYSIA (Industrial Participation in Standard & Curriculum Development)
CU Title CU Code CU Descriptor CU Work Activities Performance Criteria1. Reception
activities handlingThe CU title describes the competencyin Reception Activities Handling.
He or She is the first person at thefront office to greet, respond and directa visitor, client or patient.
The person who is competent in thisCU shall be able to carry out guestarrival activities, attend guest enquiriesand needs, carry out bill settlementactivities, carry out product salesactivities, attend reservation needs,carry out filing arrangement andperform telephonist function to meetestablishment requirement.
The outcome of this competency is toprovide excellent reception services toensure guest satisfaction guaranteed,prompt action taken.
1.1 Reception activities are handled with guest preferences and in accordance with company policies.
2.1 Arrival activities prepared in accordance with rooming list.
3.1 Guest arrival activities are handled, Malaysian value and culture, grooming are applied accordance with company policies.
4.1 Guest enquiries and needs
answered in accordance with company policies.
5.1 Bill settlement activities are managed as per payment term in accordance with company policies.
6.1 Product sales activities explained to guest in accordance with company policies.
7.1 Reservation needs handled in accordance with company policies.
8.1 Filing arrangement managed in accordance with company policies.
9.1 Telephonist function performed in accordance with company policies.
10.1 Reception activities handling effectiveness evaluated in accordance with company policies.
LOGO
JPK
PROFIL TUGASANTASK PROFILE (TP)
JOB TITLE COMPUTER NETWORK JUNIOR TECHNICIAN
DUTY 01 PLAN COMPUTER NETWORK SYSTEM IMPLEMENTATION
TASK NO 01.03 PRODUCE COMPUTER NETWORK DOCUMENTATION
LEVEL 2 PERFORMANCE STANDARD (Action, Condition, Criteria):Produce computer network documentation using standard operating procedures, report and computer so that network implementation activities determined, network implementation document prepared and compiled in accordance with standard operating procedures.