By JANICE HENG MADAM Aishah Akil began helping job seekers while work- ing for the National Trades Union Congress (NTUC) a dec- ade ago, at a time when many were being retrenched. The aim then was simply to get them into jobs, even if they were not an ideal fit. “Jobs came in, clients came in, and we just sent them for job interviews,” she said, admit- ting that the success rate was low. “A lot of the time, there were skills gaps.” Now 48, she is a senior em- ployability coach at the Employ- ment and Employability Insti- tute (e2i), where she still match- es people with jobs, but goes much further. The institute takes into account not just hard skills, but also passions and personalities. This in-depth approach is espe- cially important as e2i is seeing more job seekers who are pro- fessionals, managers and execu- tives (PMEs) or young gradu- ates. “We have become more re- fined in our approach,” said e2i chief executive Gilbert Tan. “Besides assessing skills, it’s a conversation about what their passions are.” NTUC’s job-matching ser- vices moved to e2i when it was set up in 2008. There are now 20 coaches, up from three a de- cade ago. The job has become more complex, involving skills such as personality profiling. Said senior employability coach Foo May Ling, 47: “We look at personality traits to match them with jobs they’re suited for.” For instance, a worker who prefers structure and detail could do well in ac- countancy. This approach suits the new generation of workers, said Mr Erman Tan, president of the Singapore Human Resources In- stitute: “They are better educat- ed so they have higher aspira- tions.” A few years ago, PMEs made up only one in five job seekers approaching e2i. Now, the ratio is one in two. There are also more young workers. “Three or four years ago, you didn’t see fresh graduates,” said senior employability coach Noel Choh, 39. Now, workers under the age of 30 form about a quar- ter of e2i’s walk-in cases. They appreciate it when coaches factor in their inte- rests, said Ms Foo: “Younger ones want jobs that can fulfil their passions.” Coaches have adopted a simi- lar approach at Mendaki Social Enterprise Network Singapore, the Malay-Muslim self-help group’s training arm. “(They) go the extra mile to first appreciate the situation of clients,” said social pro- grammes and services head Lily Sulastri Mohamed Yahya. For instance, for those need- ing financial help, coaches will advise them on training subsi- dies and “help them overcome or reduce the financial barrier”. The e2i employability coaches will be at Career and Education 2015 to give career guidance to job seekers, and help them apply for jobs on the national Jobs Bank online por- tal. The event will be on at Suntec Singapore from Thurs- day to Saturday. [email protected] Today’s younger workers want jobs that can fulfil their passions, says e2i senior employability coach Foo May Ling (left), with fellow coaches Ezenn Tan (centre) and Aishah Akil. ST PHOTO: ALPHONSUS CHERN Job coaches check out aspirants’ passions to secure the right fit Help for job seekers THE e2i employability coaches will be at Career and Education 2015 to give guidance to job seekers, and help them apply for jobs on the National Jobs Bank portal. To be held at Suntec Singapore from Thursday to Saturday, the event, which runs from 11am to 8pm, also features educational institutions and skills training, among others. There will also be a forum with a range of talks and career-profiling sessions to help young graduates find the best job. 4