For Private Circulation only · 2018-01-10 · DAO, Employment Exchange Officer etc Representatives from associations such as CII, IIA etc. ITI Youth group discussion at the ITI Representatives

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National Skill Development Corporation

2

District Level Skill Gap Study for Uttar Pradesh

Final Presentation

Proprietary and confidential. This information does not represent and should not be constructed as, legal or professional advice. © 2013 NSDC. All Rights Reserved

Contents

3

Objectives of the Study 4

Methodology 6

State Profile 13

Education & Skill Development 22

Estimation of Skill Gap 29

Aspirations of Youth 35

Opportunities and Challenges in the State 38

Recommendations 40

Allahabad District Profile 48


4

Objectives of the Study


Objective of the Study

Socio-economic

profile

Identify

development

opportunities

Understand

stakeholders

perspective

Identify current

& future skill gap

• Demography

• Economic profile

• State of education / vocational

training infrastructure

• Specific developmental initiatives/ project

• Current schemes and programmes

relating to skill development

• Articulate aspirations of youth

• Industry requirements

• Barriers to skill development

• Skills and manpower requirement by

industry

• Estimate the existing gap

NSDC has mandated IMaCS to conduct a district level skill gap study for all the districts of Uttar Pradesh with

special focus on the following

• Suggest suitable

interventions/

recommendations

to address the gap.

• Create an action

plan

Uttar Pradesh District wise Skill Gap Study

6

Approach and Methodology

7

Approach & Methodology

Phase I-

Diagnostic*

Phase - II

Synthesis*

Phase - III

Recommendations

Analysis of the socio-

economic position

based on:

Demographic profile

Type of economic

activity

Factor advantages

Status of vocational

training

Supply Constraints

SWOT Analysis

Assessment of

Development Potential

Developmental Areas

Strengths and

Endowments

Bottlenecks

Stakeholder involvement

Assessment of

Employment Potential

Current employment

Forecasting employment

Assessment of Sectoral

Skill requirement

Current and future skill

requirement

Skill gap identification

Actionable

recommendations for

Government

Private Players

Industry

NSDC


List of key stakeholders met:

Key government officials

including DM,GM-DIC, DPO,

DAO, Employment Exchange

Officer etc

Representatives from

associations such as CII, IIA

etc.

ITI

Youth group discussion at the

ITI

Representatives from the

industry

Approach & Methodology-Contd.

8

Data from various sources is

collected and analysed:

Census of India

Uttar Pradesh Statistical

Abstract

Annual Survey of Industries

NSSO reports for employment

and unemployment situation in

India

UP Directorate of Technical

Education

Ministry of MSME

MoHRD reports on education

Other reports on various

sectors publicly available and

from respective government

department

Analysis is across the

demographic, socio economic

profiles, educational infrastructure,

employment patterns, factor

advantages etc to conclude into a

SWOT analysis

High growth sectors with

employment potential are

identified based on the

secondary data analysed for the

district, the feedback received

from the sample survey and

analysis of various factors like

factor endowments, skill sets

available etc.

Demand for employment is

forecasted across each of the

sectors based on various

parameters specific to each of

the sector

Skill gaps for each of the

sectors is mapped across

various job roles based on the

primary survey feedback as well

as the secondary data (which

decides the level of demand for

the job roles)

Secondary Research &

AnalysisPrimary Survey Assessment and

Forecasting


Activity Number

Primary Interactions 764

FGDs with youth 102

No. of youth participated

in FGDs

1880

(approx)

Approach and Methodology– Assessment of Skill Gap

Supply Projection

1. District wise current and forecasted population till

2017 and 2022

2. Current and projected labour force participation rate till

2017 and 2022

3. Current and projected labour force till 2017 and 2022

4. Skill profiling of labour force based on levels of

education

Demand Projection

1. Current employment pattern – by sector/district

2. Current and planned investments

3. Current and future estimated productivity

4. Government policy changes, customer preference

changes, and related

Primary and Secondary data will be used for projections

Districts Sector 1 Sector 2

Highly

Skilled

+

Skilled

Semi

skilled

Minim

ally

skilled

Highly

Skilled

+

Skilled

Semi

skilled

Minim

ally

skilled

Lucknow

Kanpur

Total

Demand supply gap for 2012, 2017 and

2022

1.District wise

2.Industry wise

3.Skill level wise

4.Total gap


9

Approach and Methodology – Youth Aspirations

The Youth aspirations are captured through group

discussions at educational institutes like ITIs,

Polytechnic, Colleges etc.

The youth aspirations are captured across various

parameters like:-

1. Willingness to pursue higher education

2. Entrepreneurial zeal

3. Migration trends

4. Satisfaction with existing education

infrastructure

5. Job preference etc.

Sample Questions asked during the group discussion

What is your area of study? What were the factors behind

this choice?

If there were more options in your district, is there any

other course you would have opted for? If yes, which ones

and why?

Are you satisfied with the quality of education in your

district? Provide reasons for the same.

– Courses offered

– Quality of curriculum

– Quality of teachers

– Placement cell

What steps should be taken for improvement of the above.

Which sector do you aspire to get employed in and why?

What aspiration do you have for your starting salary / pay?

Do you want to get employed in your own district? If no,

where else do you want to migrate and why?

Do you plan to undertake a separate skill up-gradation

programme in addition to the course you are already

enrolled in? If yes, please provide reasons.

Also talk about courses / streams in which you need skill

up-gradation.

Are such skill up-gradation institutes available in your own

district? If no, where do you want to migrate for such

training?

Outcome of the study – Outcome of Skill Gap

11


Text

Text

Text

Demand for Human

Resources 2012-17 &

2017-22

Supply of Human

Resources 2012-17 &

2017-22

Deficit / (Surplus) of

Human Resources

2012-17 & 2017-22

Incremental

DemandIncremental Supply

Incremental Gap

Skilled

Semi-skilled

Minimally skilled

Outcome of the study – Recommendations

12


Targeted at all ‘levels’ of the skill pyramid towards skill building at a ‘district and state level’

RECOMMENDATIONS FOR THE IDENTIFIED SECTOR

Government

• Skill development initiatives

Private players

• Setting up of training institutes

• Improvement in specific areas of training

Industry players

• Role of industry player in training

• Assisting training initiatives

NSDC

• As a training facilitator across Regions, clusters and the State

Skilled

(College

Educated)

Semi-skilled

(Vocationally Skilled)

Minimally skilled

(Requiring Modular Skills)

Developing entrepreneurial

and management skill sets

Improving employability

and Skill Building

infrastructure

Interventions on

strengthening livelihood

skills and employment

opportunities

13

State Profile


Demography

14

Source: Census 2011 Source: Census 2011; IMaCS Analysis

• Eastern and Western Uttar Pradesh more densely populated compared to rest of the state

• State has very high share of rural population


Indicator Uttar

Pradesh

India

No. of districts 75* 640

No. of sub-districts/Tehsils 312 5,924

Total population (Crore) 19.9 121

Percentage of India’s

population

16.4% 100.0%

Population growth

(Decadal)

20.1% 17.6%

Urban population 22.3% 31.1%

Sex ratio (females per

1,000 males)

908 940

Literacy rate (Census

2011)

69.7% 74.0%

Economic Profile - State

Source: MoSPI, CSO, GSDP and GDP at constant prices

GSDP & Per Capita Income

GSDP of Uttar Pradesh has grown at the CAGR of 7.5%, which is marginally higher to India’s

GDP growth rate of 7.3% over the period 1999-00 to 2011-12. (Constant Prices)

Uttar Pradesh is the second largest contributor to the Indian GDP, but per capita GDP is only Rs

20,662

0

5,000

10,000

15,000

20,000

25,000

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

19

99

-00

20

00

-01

20

01

-02

20

02

-03

20

03

-04

20

04

-05

20

05

-06

20

06

-07

20

07

-08

20

08

-09

20

09

-10

20

10

-11

20

11

-12

GSDP (Rs. Crore) Per capita GSDP (Rs.)

PerCapita GSDPGSDP

GSDP CAGR: 7.5%

0

50,000

100,000

150,000

200,000

250,000

GSDP agriculture GSDP industry GSDP services

GDPGDPGDP

3.2 % 7.8% 9.6%

Sectoral Growth Rate

48%

28%

Economic Profile - State

Source: MoSPI,CSO, IMaCS analysis

Services

Industry

Agriculture and

related

Services

THEN…

In 2004-05

NOW

In 2011-12

24%

21%

24%

55%

Agriculture and

related

Industry

Contribution of various sectors to Uttar Pradesh’s GSDP

28% 27% 25% 24% 24% 22% 21% 21%

24% 25% 26% 26% 25% 24% 25% 24%

48% 49% 49% 49% 52% 53% 54% 55%

0%

20%

40%

60%

80%

100%

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Agriculture and Related Industry Services

Economic Profile – Districts

17 Proprietary and confidential. This information does not represent and should not be constructed as, legal or professional advice. © 2013 NSDC. All Rights Reserved

Gross District Domestic Product, in Rs. ‘000 crore, as of 2009-10

– Top 35 districts

Source: Uttar Pradesh Gross Domestic Product at

Current Prices 2009-10; IMaCS Analysis

The top ten districts of Uttar Pradesh

alone contribute to about third of GDP

of the state. While the top 35 (half) of

the districts contribute to about 72%

of the GDP of the state.

The industrial growth too is

concentrated around certain cluster of

districts such as Gautam Buddh

Nagar, Ghaziabad, Lucknow, Kanpur

(Nagar as well as Dehat), Meerut,

Allahabad etc.

34 of the 75 districts of Uttar Pradesh

are classified amongst the (250) most

backward districts in the country

15.114.9

14.213.6

11.210.8

10.210.19.9

9.18.9

8.68.5

7.66.76.66.56.4

6.05.75.7

5.35.25.25.15.14.94.84.8

4.54.34.34.34.34.1

0.0 4.0 8.0 12.0 16.0

LucknowKanpur Nagar

Gautambudh NagarGhaziabad

AgraAllahabad

MoradabadMeerut

Muzaffar NagarBijnor

Buland ShaharSaharanpur

BareillyAligarh

GorakhpurBadaunSitapur

VaranasiKheri

MathuraJhansi

AzamgarhBarabanki

UnnaoSonbhadra

HardoiSultanpur

Shahjahan PurJaunpur

FirozabadRae Bareli

Jyotiba Phule NagarRampur

GhazipurPilibhit

101.1

0.0 40.0 80.0 120.0

1Balance 36 districts

Economic Profile – Major Industrial Clusters


Industry classification Districts

Manufacture of vegetable and animal oils and fats Agra, Aligarh, Budaun, Kanpur Dehat, Jaunpur

Manufacture of dairy products Aligarh, Etah, Hathras, Mathura, Kaushambi, Lucknow, JP Nagar, Chandauli

Manufacture of grain mill product Hathras, Mainpuri, Kaushambi, Pratapgarh, Pilibhit, Shahjahanpur, Sant

Kabir Nagar, Mahoba, Bhraich, Ambedkar Nagar, Maharajganj, Etawah,

Hardoi, Sitapur, Ghazipur

Manufacture of prepared animal feeds Chanduali

Manufacture of sugar Azamgarh, Ballia, Mau, Bareilly, Pilibhit, Basti, Balrampur, Bharaich, Gonda,

Barabanki, Faizabad, Deoria, Kushinagar, Maharajganj, Hardoi, Kheri,

Sitapur, Baghpat, Meerut, Bijnor, JP Nagar, Moradabad, Muzaffarnagar,

Saharanpur

Manufacture of other food products Etah, Firozabad

Preparation and spinning of textile fibre including

weaving textiles

Mathura, Allahabad, Azamgarh, Ballia, Mau, Banda, Ambedkar Nagar, Rae

Bareli, Bulandshahar, Ghaziabad, Ghazipur, Jaunpur, Mirzapur, Sant

Ravidas Nagar, Bhadoi

Manufacture of carpets and rugs Sant Ravidas Nagar, Bhadoi

Manufacture of wearing apparel except of fur Kanpur Nagar, Gautam Buddha Nagar

Manufacture of footwear Agra, Pratapgarh

Manufacture of pulp, paper and paper board Bijnor

Publishing of news papers, journals and periodicals Varanasi

Manufacture of coke oven products Mirzapur, Sonbhadra

Manufacture of refined petroleum products Chitrakoot, Auraiya, Farrukhabad

Manufacture of fertilizers and nitrogen compounds Allahabad, Bareilly, Budaun, Sultanpur, Gorakhpur, Kanpur Nagar

Manufacture of soaps, detergents, perfumes and

toilet preparations

Hamirpur, Jalaun, Kanpur Dehat

Manufacture of other chemical products LalitpurDetails of artisan clusters across the state to be shared separately. Source : Planning Commission Report on Uttar Pradesh; IMaCS Analysis

Economic Profile – Major Industrial Clusters


Industry classification Districts

Manufacture of rubber tubes and tyres Meerut

Manufacture of plastic products Shahjahanpur, Gautam Buddha Nagar

Manufacture of glass and glass products Firozabad

Manufacture of cement, lime and plaster Jhansi

Manufacture of basic iron and steel Fatehpur, Hamirpur, Sultanpur, Jalaun, Unnao, Ghaziabad, Muzaffarnagar

Manufacture of basic precious and non-ferrous

metals

Aligarh

Casting of iron and steel Agra, Aligarh, Mathura, Fatehpur

Manufacture of other fabricated metal products Fatehpur

Manufacture of domestic appliances Varanasi

Manufacture of electric motors, generators and

transformers

Rampur, Jhansi

Manufacture of insulated wires and cables Rae Bareli

Manufacture of electric lamps, and lighting

equipment

Firozabad, Sultanpur

Manufacture of television and radio transmitters

and apparatus

Gautam Buddha Nagar, Ghaziabad

Manufacture of television and radio receivers and

associated goods

Gautam Buddha Nagar

Manufacture of motor vehicles Gautam Buddha Nagar, Lucknow

Manufacture of motorcycles Gautam Buddha Nagar, Kanpur Nagar

Other manufacturing Moradabad

Details of artisan clusters across the state to be shared separately. Source : Planning Commission Report on Uttar Pradesh; IMaCS Analysis

Economic Profile - SSI Sector

20

SSI profile in Uttar Pradesh – 2010

Source: Planning Department, Government of Uttar Pradesh

Major industrial Clusters in Uttar Pradesh

Uttar Pradesh has about 6.7 lakh SSI units employing approximately 27 lakh persons


Source: Uttar Pradesh development report, Planning commission

40,455

109,756

188,442

347,050

121,738

421,120

683,811

1,516,097

- 500,000 1,000,000 1,500,000 2,000,000

Bundelkhand

Central region

Eastern region

Western region

Number of people employed Number of units

50% of the number of SSI units as well as

manpower employed is in the Western

Region alone.

This primarily is a result of concentration

of manufacturing units at Gautam Buddh

Nagar, Ghaziabad, Meerut, Muzaffarnagar

and Bulandshahr.

State Initiatives


The state has ramped-up significant infrastructure to boost the industry growth. Some of the

illustrative measures that the state has adopted for the same include:

15 industrial areas, 12 specialized parks, four growth centres and Industrial Infrastructure

Development Centres (IIDC).

SEZs – about 21 identified as of August 2011

Development proposed for 40 IT/ITeS parks (apart from IT SEZs), two biotech zones and a

knowledge park.

Development of integrated agro/food processing zones at Hapur

Integrated logistics hubs (free-trade warehousing zones) have been proposed in collaboration

between IL&FS, Mineral and Mining Trading Corporation and Mitsui (Japan). The Greater Noida

Phase-II has 19 per cent land reserved for industrial use.

Source: IBEF report on Uttar Pradesh

22

Migration


Migration

District Migration numbers District Migration numbers

Aligarh 50,068 Gorakhpur 30,961

Azamgarh 33,381 Hardoi 10,803

Agra 28,970 Jaunpur 15,031

Allahabad 18,015 Jhansi 6,631

Bareilly 17,180 Kanpur 24,314

Bijnor 19,217 Lucknow 14,545

Budaun 25,412 Mahoba 5,880

Bulandshahr 64,373 Mainpuri 13,836

Baghpat 18,846 Mathura 18,131

Ballia 13,175 Meerut 44,274

Basti 16,241 Moradabad 21,362

Deoria 9,805 Muzaffarnagar 25,180

Etah 36,477 Pratapgarh 15,858

Etawah 22,177 Rae Bareli 12,800

Faizabad 18,135 Rampur 5,840

Farrukhabad 15,046 Saharanpur 8,993

Firozabad 8,699 Shahjahanpur 6,763

GB Nagar 8,020 Sultanpur 21,290

Ghazipur 8,690 Unnao 8,207

Ghaziabad 37,418 Varanasi 9,820

Gonda 15,187 TOTAL 805,051


As of census 2001, the state has the highest number of migrants – about 4.1 million – who went out of the

state looking for opportunities. As compared to the 1991 census, this number has shown an increase of about

69 per cent.

About 3.1% of the total population migrates out of the state every year (Net Out Migration) as per the NSSO

64th round.

The proximity of the national capital to

several districts in the state has also

aided to the cause. In fact, from the

district of Bulandshahr more than 64,000

people found their way to Delhi from

1991-2001.

The NCR thus acts as a magnet to

attract people from the state. In the

decade from 1991-2001 over 8 lakh

people migrated from the state to the

NCR.

Source: Report on Study of Magnet Areas to Delhi and NCR

Migration to Delhi – 1991-2001

24

Education & Skill

Development


Literacy

25

Literacy (in 2011)Uttar

PradeshIndia

Overall Literacy Rate

(in %)69.72% 74.04%

Male Literacy Rate

(in %)79.24% 82.14%

Female Literacy Rate

(in %)59.26% 65.46%

Urban Literacy 75.14% 84.98%

Rural Literacy 65.46% 68.91%

Rural children (6-14

years) out of school

(in %)

6.4 3.5

Source: Census 2011, ASER 2012 Source: Census 2011, IMaCS Analysis

As per Annual Status of Education Report 2012 (ASER), Pratham 6.4% of the rural children (6-14 years) in

Uttar Pradesh are out of school which is higher than India average.


School Education

26

Enrolment PrimaryUpper

Primary% Enrolment in

Government

Management Schools

64.18 53.40

% Enrolment in Private

Management Schools35.50 46.42

% Girls Enrolment 49.37 50.64

Primary Enrolment: 27.3

million

Upper Primary : 9.08

million

Secondary & Higher

Secondary

Enrolment: 11.7

million

Higher

Education

Enrolment:

2.47 million

* Excluding enrollment in open universities

Source: Uttar Pradesh Statistical Abstract 2011

Source: Flash Statistics (2010-11)

Source : Statistical Abstract Uttar Pradesh 2011


Category No. of

schools

Enrolment, in

‘000

No. of

teachers

, in ‘000

Pupil-

Teacher

Ratio

Primary 147,376 27,320 345 79

Upper Primary 53,281 9,805 143 69

Higher

Secondary17,644 11,722 227 51

Total Schools 218,301 48,847 715 68

UP has a Class I to X drop out rate of only 24%

as against other states such as Maharashtra

having a DOR of 38%

Higher Education


Type of Degree CoursesNumber of enrolled

students%age split

Ph. D / M. Phil 8,226 0.3%

Post Graduate Degree

Arts 174,287 7.4%

Commerce 17,418 0.7%

Science 43,553 1.8%

Engineering / Technology / Architecture / Design 3,018 0.1%

Medicine 2,027 0.1%

Agriculture & Allied 2,085 0.1%

Management / Travel / Tourism Management 17,707 0.7%

Education / Teacher Training 753 0.03%

Law 957 0.04%

Others 1,264 0.1%

Under Graduate Degree

Arts 1,334,090 56.3%

Commerce 194,472 8.2%

Science 280,848 11.9%

Engineering / Technology / Architecture / Design 93,053 3.9%

Medicine 9,724 0.4%

Agriculture & Allied 20,237 0.9%

Management / Travel / Tourism Management 411 0.02%

Education / Teacher Training 72,280 3.1%

Law 45,999 1.9%

Others 4,833 0.2%

Post School Diploma 41,383 1.7%

Post Graduate Diploma 1,057 0.04%

There are around 36 universities and University level institutes in the state. This includes four central

universities, 19 state universities, two private universities, eight deemed universities, one institution

established under state legislature act and two Institutes of National importance.

Government Supported Vocational Training

28

The state currently has about 328 polytechnic institutes offering diploma certificates in various streams.

In addition the state is also home to 1,590 Industrial Training Institutes (ITI) :-

Source: Uttar Pradesh Skill Development Policy, 2013


ITIs Polytechnics ITIs per lakh of pop

Government 226 97

0.79Private 1,364 231

Total 1,590 328

The State’s penetration of ITIs in terms of no of ITIs per lakh of population is at 0.79. This is marginally lower

than the national average of 0.87 and lags behind by a huge margin when compared to states like Himachal

Pradesh (3.08), Karnataka (2.4), Kerala (1.7) etc.

NSDC Training Partners


S. NoName of the Training

ProviderSectors targeted for training No of centres

Indicative

locations*

1 AISECT IT (Software & Hardware) 32 Allahabad, Firozabad

2 B-ABLERetail

Accounting3

Amroha, Behat,

Hapur

3 Centum Learning Organised Retail 8 Meerut, Noida

4 Drishtee Textiles 17 Salempur, Ladpur

5GRAS Education &

Training Services Pvt Ltd

Banking/ insurance and finance

Electronics hardware

Entrepreneurial Skills

IT

Organised Retail

18 Saharanpur, Varanasi

6 Laurus EdutechAccounting

IT1 Noida

7NIIT YUVA JYOTI

LIMITED

Banking/ insurance and finance

ITES-BPO

Organised Retail

6 Ghaziabad, Meerut

8 ASTM Security 1 Gautam Buddh Nagar

Data As of Feb’13

Skill Development Mission – State Government

30

Skilling

Target in 12th

Plan Period –

43.1 lakh

Lak

hs

Proposed

Year Level

Targets

Creation of a comprehensive and integrated

mission (UPSSDM) to implement all skill

development initiatives

The mission will be a registered society with a

governing council, state steering committee,

state executive committee, district executive

committee

There will be professionally managed

functional units SPMU and DPMU at state

and district level to implement the programs

7 different government schemes will be

implemented by UPSSDM- MSDP, NRLM,

BOCW, SCA/SCSP, SDI, SJSRY & BADP

A State Skill Development fund too will be

setup to fill the gap

Standardization of all courses and training

fees

UPSSDM will organize short duration

trainings (minimum 2 months or 240 hours)

Target group for training will be youths

between the age group of 14-35 years

preferably 8th pass Source: Skill Development Mission, Uttar Pradesh


6.74

10.3412.09

13.98

0

4

8

12

16

2013-14 2014-15 2015-16 2016-17

31

Estimation of Skill Gap


Cumulative Estimated Incremental Manpower Demand -

2012-22

32

Source: IMaCS Analysis; * Other manufacturing includes manufacturing of basic metals, fabricated metal products and other transport equipment (building of ships and boats, manufacture of railway locomotives and

rolling stock, manufacture of air and spacecraft and related machinery, manufacture of military fighting vehicles etc.)

^ Other sectors include furniture and furnishings, electronics and IT hardware, and leather and leather products’. These do not have significant employment generation, but have scope for up-

skilling. @ In unorganized sector, we have included domestic workers, handloom and handicrafts, facility management, security guards and beauticians.

Incremental manpower demand of about 11 million


-20% 0% 20% 40% 60% 80% 100%

Unorganised@

Other sectors^

Transportation, Logistics

Tourism, Travel, Hospitality

Organised Retail

Media and Entertainment

Healthcare Services

Education & Skill Development

BFSI

Other manufacturing*

Textile and Clothing

Food Processing

Chemicals & Pharmaceuticals

Building / Construction

Auto and Auto component

Agriculture and allied

Minimally Skilled Semi-skilled Skilled

High Priority Sectors

Building, Construction

industry and Real Estate

Unorganised

Transportation, Logistics,

Warehousing and

Packaging

Healthcare Services

Education & Skill

Development

BFSI

IT / ITeS

Estimated Incremental Manpower Demand

33 Source: IMaCS AnalysisProprietary and confidential. This information does not represent and should not be constructed as, legal or professional advice. © 2013 NSDC. All Rights Reserved

Incremental Demand 2012-17 2017-2022

Sectors Skilled Semi-Skilled Minimally

skilled Skilled Semi-Skilled

Minimally

skilled

Primary Sector

Agriculture & allied activities 45,395 50,651 (2,658) 45,510 50,780 (2,665)

Total (I) 45,395 50,651 (2,658) 45,510 50,780 (2,665)

Secondary Sector

Auto and Auto component 15,008 23,957 5,782 23,253 37,119 8,959

Building, Construction industry and Real Estate 366,111 366,111 709,202 426,604 426,604 826,384

Chemicals & Pharmaceuticals 4,363 2,912 (20) 4,998 3,336 (23)

Electronics and IT hardware 14,716 12,917 (877) 19,208 16,860 (1,144)

Food Processing 22,829 26,977 33,142 33,358 39,419 48,428

Furniture and Furnishings 375 602 645 534 857 919

Leather & leather products 5,279 6,738 6,225 6,610 8,438 7,794

Textile and Clothing 27,234 57,086 64,940 35,064 73,499 83,611

Other manufacturing 7,355 21,391 31,359 11,188 32,541 47,705

Total (II) 463,270 518,692 850,399 560,817 638,672 1,022,632

Tertiary Sector

BFSI 138,146 147,527 9,381 223,068 238,215 15,148

Education and Skill Development 360,553 0 0 522,156 0 0

Healthcare Services 289,249 54,234 18,078 373,658 70,061 23,354

IT & ITES 128,724 115,852 12,872 245,249 220,724 24,525

Media and Entertainment 17,105 27,303 21,384 21,468 34,267 26,839

Organised Retail 36,716 21,991 46,197 117,058 70,111 147,282

Transportation, Logistics, Warehousing and Packaging 121,323 205,252 91,570 143,606 242,951 108,388

Tourism, Travel, Hospitality & Trade 96,049 125,414 57,235 145,372 189,817 86,627

Unorganised 94,361 203,900 249,436 134,742 291,159 356,183

Others 3,900 3,460 3,800 4,143 3,669 4,024

Total (III) 1,286,126 904,933 509,953 1,930,520 1,360,974 792,370

Grand Total (I+II+III) 1,794,791 1,474,276 1,357,694 2,536,847 2,050,426 1,812,337

Incremental Demand (2012-17 & 2017-22) 4,626,761 6,399,610

Total Incremental Demand 11,026,371

Estimated Incremental Manpower Demand – Region wise

Incremental Demand 2012-17 2017-2022 Total

2012 to 2022

RegionsNo of

DistrictsSkilled Semi-Skilled

Minimally

skilled Skilled Semi-Skilled Minimally skilled All Skill Levels

Bundel Khand

Region7 115,908 107,732 88,367 147,810 137,384 112,688 709,889

Central

Region10 306,986 285,333 234,043 445,197 413,795 339,413 2,024,768

Eastern

Region27 560,675 520,964 428,280 745,563 692,794 569,275 3,517,551

Western

Region27 734,984 683,142 560,344 1,041,428 967,971 793,974 4,781,843

Total - Skill

wise71 1,714,653 1,593,711 1,307,234 2,375,854 2,208,275 1,811,327

Incremental Demand

(2012-17 & 2017-22)4,626,761 6,399,610

Total Incremental

Demand11,026,371

Proprietary and confidential. This information does not represent and should not be constructed as, legal or professional advice. © 2013 NSDC. All Rights Reserved 34

Maximum demand seen from the Western region which has the large number of industrial belts

followed by the eastern and central region.

Though Central region has only 10 districts, it includes key districts such as Lucknow and Kanpur

(Urban and Rural)

Source: IMaCS Analysis

35

Estimated Incremental Manpower Supply 2012-22


Work Force - 2022


Incremental Manpower Supply of about 14.09 million resulting in excess supply

of about 3 million


Year 2012 2017 2022

Population 203,526,356 223,231,544 244,983,277

Working Age

Population113,134,743 124,088,319 136,179,513

Projected Labour Force 69,177,579 75,875,273 83,268,577

Projected Work Force 68,151,988 74,750,384 82,034,079

Incremental

Manpower Supply

2012-2022

14,090,998

Population: 244.9 mn

Working age population:

136.2 mn

Labour Force: 93.3

mn

Work Force:

82 mn

Estimated Incremental Skill Gap 2012-17


Text

Text

Text

Skilled

Semi-Skilled

Minimally skilled

Demand for Human

Resources 2012-17

Supply of Human

Resources 2012-17

Deficit of Human

Resources 2012-17

1,794,791

1,474,276

1,357,694

3,226,588

1,063,225

2,434,880

731,466

(1,752,312)

(1,077,186)

The incremental deficit of manpower in skilled category is about 0.73 mn, which can be met by

skilling the excess manpower in the minimally skilled and semi skilled categories

Please note that the deficit / surplus we see here are purely quantitative in nature. Qualitative skill

gaps and the demand for labour actually highlight the need for up-skilling and re-skilling within

these categories.

Minimally skilled refers to people at 10th Pass and below; Semi skilled refers to people above 10th Standard , 12th Pass and ITI & Polytechnic graduates; Skilled includes

Graduates (10+5) and above.

Estimated Incremental Skill Gap 2017-22

37

Text

Text

Skilled

Semi-Skilled

Minimally Skilled

Demand for Human

Resources 2017-22

Supply of Human

Resources 2017-22

Deficit of Human

Resources 2017-22

2,536,847

2,050,426

1,812,337

3,726,699

1,179,650

2,486,955

1,357,197

(1,676,273)

(674,618)

The incremental deficit of manpower in skilled category is about 1.36 mn, which can be met by

skilling the excess manpower in the minimally skilled and semi skilled categories

Please note that the deficit / surplus we see here are purely quantitative in nature. Qualitative skill

gaps and the demand for labour actually highlight the need for up-skilling and re-skilling within

these categories.


Minimally skilled refers to people at 10th Pass and below; Semi skilled refers to people above 10th Standard , 12th Pass and ITI & Polytechnic graduates; Skilled includes

Graduates (10+5) and above.

38

Aspirations of the Youth


Preferred Sectors

• IT / ITeS

• Organised Retail

• Media & Entertainment

Preferred Skills

• Computer & IT skills

• English Language and Soft Skills

Preferred Job Opportuniies

• First preference is for Govt Jobs

• Prefer white collar

• Would prefer staying un-employed than join jobs at low salaries

Barriers to Skill

Development

• The institutes are located at far away locations with bad connectivity

• Lack of quality trainers

• Lack proper machinery / training infrastructure

Youth Aspirations –Common themes across districts

Youth Aspiration – Common themes

39

Skill Development Attractiveness


Lo

wIn

cre

me

nta

l M

an

po

we

r re

qu

ire

dH

igh

Low Youth aspiration for sectoral employment High

Building, &

Construction,

Transportation,

Unorganised

BFSI,

Healthcare Services,

Education and Skill

Development

Tourism, Travel,

Hospitality & Trade

Food processing

Auto & Auto

Components

Electronics & IT

Hardware

Leather & Leather

Products

Chemicals &

Pharmaceuticals

Organised Retail,

Media &

Entertainment

Agriculture & Allied

Textile

Other Manufacturing

IT / ITeS

41

Recommendations


Recommendations – Government of Uttar Pradesh


Strong district level skill development units to be implemented: The

State Skill Development Mission through the office of its Director is in the

process of setting up an architecture / institutional mechanism in order to

promote skill development in the state While the State unit will offer a single

window planning and clearance process, the implementation and monitoring

of the projects can happen only through the district level management units.

It is therefore very important to ensure that the district level management

units are built strong:-

The targets as set by the skill development mission at the state level

must be broken across all districts as well as sectors.

Each district unit should be further strengthened by taluka level officers

who will have the responsibility of skill development at the taluka level

and will report to the District level Officer.

Also, to supplement skill development mission role, we propose creation

of sector skill council coordination committee to ensure coordination with

Sector Skills Councils and NSDC at National level.

Strong district level

skill development

units to be

implemented

Create a Labour

Market Information

System

The State Govt may look to set up a Labour Market Information

System. The system once setup can assist and support in promotion of

skill development initiatives, provide real time skill gap information as well

as bring employers, trainees and training providers onto one single

platform.


43

Increase focus on

Training of Trainers

Currently the pupil to teacher ratio across various educational

levels varies from 68 to even as high as 89. The immediate need

within the state is to create sufficient infrastructure or training

programs to create a pool of quality trainers within the market. This

can be achieved through:-

Setting up of specific teacher training nodal institute

Train of trainer in line with National Occupational Standards.

Incentivise the senior and experienced staff to become trainers: Set

norms for Vocational Training Providers for conducting ToT

Promotion and marketing strategies in order to attract more people to

become trainers.


Encourage

Entrepreneurial

programs

In order to further boost the economy and growth of the state from across

all districts, the need is to promote further entrepreneurship especially

across all backward districts. Key areas to focus on include:

Servicing of Two wheelers, tractors

Driver (Light Motor Vehicle)

Mobile phone repair

Dress and Apparel designing.

Tourist Guides, Tour Operators, Drivers etc

Computer Desktop Publishing


44

Focus on Clusters

Partner with Directorate of Clusters at the state level to implement

specific market linkages to each of the clusters with help of financial

institutions and leading retailers (based on their product categories) then

focus subsequently on skill development. The State Government can

look at various models already implemented or under implementation to

encourage skill development within clusters which are being undertaken

by NSDC partners too. For the purpose of training, the State Government

may also look at setting up common training centres for a group of a

product cluster which will provide skilling in:-

Modern designs

Production techniques

Sales and Marketing

Inventory management

Soft skills etc.


Specific training for

migrant workers

State Skill Development Mission could also look at training the people within

those trades / sectors which will help them get gainful employment outside

the state and make them competitive when compared to migrant labour force

from other states. These training centres / programs should be setup in the

Eastern UP division which sees the maximum of the out migration from the

state. Some of the key to focus on include:-

Construction

Organised Retail

Transportation (drivers)

Unorganised sector (domestic workers, housekeeping, security guards)


45

Inclusion of

Vocational Training in

schools (K12 system)

Inclusion of Vocational trades at the 9th to 12th standard levels so

that the students may acquire necessary skills to become job-ready.

The trades which can be focused on include:-

Carpenting

Basic electrician course

Desktop publishing

Specific computing skills – Microsoft Office, Tally etc.

As part of this initiative, the Govt may consider certification of students

under the National Skills Qualification Framework


Key Sectors of Focus

Sectors Districts

Agriculture & allied All districts

Building & construction All districts

Handlooms and Handicrafts All districts

Food processing Mainly for small scale food processing in rural districts

Healthcare (mainly for Para-

medics and nurses)

All districts

Leather and Leather Products Kanpur, Unnao and Gautam Buddh Nagar

Unorganised sector (domestic

workers, beauty culture, security

guards, facility management)

All districts


Key Trades / Job Roles


Certain trades of importance which are not currently implemented or needs upgradation in ITIs in

Uttar Pradesh in order to meet the incumbent demand of labour are:-

Sectors Trades

Automotive Denting, Painting, CO2 Welding

Engineering Plasma Welding, CNC operations and programming,

CAD/CAM

Electronics LCD, LED, Plasma TV repair, Mobilie Service Repair,

E-Waste Management, Airconditioner repair

Food Processing Cold Storage Operations

Construction High Pressure Welding, Floor and Roof Masonry,

Green Building Requirement, Crane Operations

Pluming Pipe laying and fitting for public utilities, residential,

commercial and industrial building

IT Infrastructure management, installation,

troubleshooting, repair and servicing, Office IT

system maintenance, testing etc.

Recommendations – Vocational Training Institutes

47

Soft skills and English

Language training

Soft skills and English Language training: From the Youth Group

discussions conducted as well as from industry interactions, we see that this

remains a major cause for concern. Thus, all training providers need to

introduce English Language Training and soft skills as a compulsory subject

in their course curriculum. This holds true for all types of courses and all

districts. However, some of the sectors where these skills are a must are: Auto & auto components

BFSI

Education & skill development

Food processing (in large organized units)

Healthcare services

IT & ITES

Organised retail, and

Tourism and hospitality


Leverage on STAR

and other state

schemes

The National Skill Certification and Monetary Reward Scheme (branded as

STAR) is expected to benefit about a million trainees in its first year and allows

subsidisation of training fee for the student / vocational training provider. The

scheme is currently being implemented through 9 Sector Skill Councils:-

Also, the State Skill Development mission is looking to integrate various old and

new schemes in vocational training under a single window in order to simplify

the process for vocational training providers which can be capitalised upon.

Automotive Health Retail

BFSI Telecom Gems and Jewellery

Leather Security Rubber


48

Collaboration with Government, Industry and NSDC: For successful

implementation of training programs, the VTPS must look to coordinate

with various key stakeholders :-

Government: Collaboration with government through participation

in various schemes put forward by the Skill Development Mission

as well as provide feedback on the training effectiveness and

challenges faced during implementation in order to help the Mission

perform better and achieve its targets.

Industry: The private VTPs should look to collaborate with the

Industry in order to achieve the following:- Placement linkage

Develop and update trades or courses which are industry and job

relevant

Partner to fund for training programs through a hire and train model or by

charging a placement fee

NSDC: The need to collaborate with NSDC for working with various

SSCs across the sectors in which training is implemented.


Collaboration with

Government, Industry

and NSDC



Vocational training providers can focus on the following sectors, districts and skills in the state

for delivering vocational education in the State:Sectors Courses Focus districts

Building & construction Project management, safety management, labour laws,

plumbing, painting, welding, wireman, electrician,

masonry, carpentry, barbending, surveying, geology,

hydrology, hydraulics, electrical etc.

All districts

Unorganised sector (domestic

workers, beauty culture, security

guards, facility management,

handlooms and Handicrafts)

Beautician, security management, video camera based

security management, handloom and power loom

machine operation and maintenance, specific handicraft

related courses.

All districts with focus on identified cluster

areas for handicrafts and handlooms


Warehousing and Packaging

Driving and maintenance of commercial vehicles, road

taxes across various geographies, road safety norms, first

aid, material handling, cold storage management,

documentation in logistics and warehousing, routing and

fleet optimisation, inventory optimisation, 3PL, 4PL and

5PL management etc.

Lucknow, Kanpur, Ghaziabad, Allahabad ,

Agra, Gorakhpur, Varanasi, Jhansi,

Saharanpur, Gautam Buddh Nagar,

Meerut , Moradabad and Bareilly

Healthcare Services Critical care nursing, lab technician, medical equipment

maintenance, laboratory operations, analysis and

equipments related,

All districts

BFSI Training on banking and insurance products, personality

development training with specific focus on

communication skills for sales, basic training for computer

operations, financial management and business

operations as well as banking softwares

All districts

IT & ITES Basic programming skills, training on specialized

technology platforms, effective communication skills and

software testing, BPO voice processing assistant,

Gautam Buddh Nagar, Lucknow and

Ghaziabad



Vocational training providers can focus on the following sectors, districts and skills in the state

for delivering vocational education in the State:Sectors Courses Focus districts

Tourism, Travel, Hospitality &

Trade

Tourist guide, route and time optimisation across tourist

spots, front desk management, cookery, housekeeping,

kitchen and restaurant management, customer

management, soft skills, English language training,

Allahabad, Faizabad, Mathura, Varanasi, Agra,

Chitrakoot,Lucknow, Gorakhpur, Jhansi,

Kushinagar, Barabanki, Sant Kabir Nagar, Kheri,

Shravasti and Kaushambi

Organised Retail Communication skills, customer management, counter

management, inventory management, merchandising,

product specific knowledge etc.

Gautam Buddh Nagar, Ghaziabad, Lucknow,

Kanpur, Allahabad and Varanasi

Textile and Clothing Use of design software (such as Ned graphics, jacqCAD

master etc.), sampling the colour effects, higher order

skills like jardosi, appliqué and akoba, stitching, finishing,

sampling, pattern making, etc.

Gautam Buddha Nagar, Meerut, Fatehpur,

Rampur, Ghaziabad, Gorakhpur, Aligarh, Sant

Ravidas Nagar (Bhadohi) and Kanpur

Food Processing Oil extraction (mainly soyabean), Boiler attendant (used

in mills), Sortex machine operators (for rice mills), Milling

machine operation, Product diversification (such as rice

bran oil), Preservation and processing of fruits and

vegetables into jams, fruit squashes, pickles etc., Dairy

technology and micro biologists etc.

Budaun, Shahjahanpur, Saharanpur, Gautam

Buddha Nagar, Bareilly, Ghaziabad, Mathura,

Meerut, Sitapur, Moradabad, Aligarh, Bijnore,

Bulandshahr, Varanasi, Kanpur, Barabanki,

Rampur, Etawah, Gorakhpur, Unnao, Firozabad

and Agra

Auto and Auto component Sales and marketing related, auto servicing, CNC

machine operator, assembly fitter etc.

Manufacturing : Gautam Buddh Nagar,

Lucknow, Ghaziabad and Meerut.

Auto Servicing and sales : All districts

Leather & leather products Training on various stitching techniques according to

FIDIC standards, mixing of various types of chemicals /

dyes, packaging and finishing, inventory management,

quality control etc.

Kanpur, Unnao and Gautam Buddh Nagar

Recommendations – Industry

51

Provision of senior

employees to be part

time trainers as CSR

initiative

One of the major concerns in Uttar Pradesh is with respect to availability of

adequate number of trainers. We see that in Uttar Pradesh across schools

and colleges the pupil teacher ratio is at 80. This problem exists in the

vocational training space too.

Thus in order to meet the short and medium term demand of trainers, industry

should look to allow its senior employees to become part time trainers with

vocational training providers or even nearby ITIs, colleges, polytechnics etc

as a part of its CSR initiatives.


Clusters to

collaborate on

creating specific

training centres

These cluster units can look to collaborate amongst themselves to create a

central location for training and development of their artisans. This can also be

done by seeking support from the State Government as well as agencies such

as the UNIDO. These training units can also house quality and inspection

related equipment as is the case with the Belgaum Foundry cluster in

Karnataka which can be shared by the organisations and artisans in the region.

The key clusters in Uttar Pradesh include :- Zari Zardori

Carpets and Durries

Textiles (Handloom)

Woodwork

Lac ware

Ceramics and Pottery etc.

Recommendations – Industry

52

Collaboration with Government, SSCs and Private Training

providers: The need is to collaborate with all key stakeholders to the skill

development space:-

Government: This could in the form of collaborating towards skill

development initiatives of the State Government or through getting

empanelled and providing employment to various people

undergoing vocational training under the Government’s schemes.

Sector Skill Councils: The industry should look to collaborate with

the respective SSCs in order to aid them in developing standards

for Occupational roles, industry knowledge to be leveraged for

curriculum framework development and in assisting the accredited

training organisations.

Private Training Providers: Collaboration with the private VTPs is

essential from the point of view of providing employment to the

trained students or even for up-skilling of their existing manpower.


Collaboration with

Government, SSCs

and Pvt Training

Providers

Recommendations – NSDC/ SSCSector Key Focus districts

High priority

Education and Skill Development All districts

Healthcare Services All districts

BFSI All districts

IT & ITES Gautam Buddh Nagar, Lucknow and Ghaziabad

Organised Retail Gautam Buddh Nagar, Ghaziabad, Lucknow, Kanpur, Allahabad and Varanasi

Media and Entertainment Gautam Buddh Nagar

Medium priority

Building & construction All districts

Unorganised sector (domestic workers, beauty

culture, security guards, facility management,

handlooms and Handicrafts)

Domestic Workers : Gautam Buddh Nagar, Lucknow, Kanpur, Ghaziabad, Agra

and Varanasi

Others : All districts with focus on identified cluster areas for handicrafts and

handlooms

Transportation, Logistics, Warehousing and

Packaging

Lucknow, Kanpur, Ghaziabad, Allahabad , Agra, Gorakhpur, Varanasi, Jhansi,

Saharanpur, Gautam Buddh Nagar, Meerut , Moradabad and Bareilly

Tourism, Travel, Hospitality & Trade Allahabad , Faizabad, Mathura, Varanasi, Agra, Chitrakoot, Lucknow, Gorakhpur,

Jhansi, Kushinagar, Barabanki, Sant Kabir Nagar, Kheri, Shravasti and Kaushambi

Textile and Clothing Gautam Buddha Nagar, Meerut, Fatehpur, Rampur, Ghaziabad, Gorakhpur,

Aligarh, Sant Ravidas Nagar (Bhadohi) and Kanpur

Food Processing Budaun, Shahjahanpur, Saharanpur, Gautam Buddha Nagar, Bareilly, Ghaziabad,

Mathura, Meerut, Sitapur, Moradabad, Aligarh, Bijnore, Bulandshahr, Varanasi,

Kanpur, Barabanki, Rampur, Etawah, Gorakhpur, Unnao, Firozabad and Agra

Agriculture & allied (including dairy, animal

husbandry, poultry etc.)

All districts

Other Manufacturing Gautam Buddha Nagar, Ghaziabad, Kanpur, Agra, Moradabad, Allahabad ,

Meerut, Bulandshahr , Muzaffarnagar, Bareilly, Bijnor, Saharanpur, Lucknow,

Aligarh, Varanasi, Jyotiba Phule Nagar, Jhansi, Mau, Bara Banki, Firozabad and

Mathura

Recommendations – NSDC/ SSC

Sector Key Focus districts

Low priority

Auto and Auto component Manufacturing: Gautam Buddh Nagar, Lucknow, Ghaziabad and Meerut.

Auto Servicing and sales : All districts

Electronics and IT hardware Gautam Buddh Nagar and Ghaziabad

Leather & leather products Kanpur, Unnao and Gautam Buddh Nagar

Chemicals & Pharmaceuticals Kanpur, Gautam Buddh Nagar, Allahabad, Bareilly and Budaun

NOS Based / SSC identified Key Job Roles

SECTOR Key Job rolesBuilding, Construction industry and

Real Estate

Masons – 19 job roles, Bar Bender & Steel Fixer – 4 roles, System Shuttering

carpenter – 4 roles, shuttering carpenter & scaffolder – 4 roles, Fabrication – 3 roles,

Electrician – 9 roles, Plumber & fitter – 5 roles, Painter – 6 roles, Surveyor – 6 roles,

Machine / construction equipment operators – 14 roles, Foreman – 3 roles,

Mechanics & technicians – 12 roles,

Unorganised Domestic Workers :- Live In, Live out, child care and elderly care

Security Guard :- Unarmed Security Guard, Armed Security Guard, Personal

Security Officer, CCTV Officer, Security Supervisor, Security officer, Assignment

manager

Handicrafts :- Embroider - Needlework / Patchwork, Felter, Knitter, Embosser, Potter,

Ceramic artisan, Rug maker, Quilter, Sculptor, Wood carver, Carpet - Designer,

Backer, Warper etc.


Warehousing and Packaging

Transportation and Logistics :- Commercial Vehicle Driver - Level 3 & 4, Driving

Assistant, Freight Operator, Forklift operator, Taxi Driver

Warehousing and Packaging :-Warehouse executive, Cold storage operator, Stores

Manager / Executive, Packing executive, Loader, Parts picker.

Healthcare Services Nurses :- General ward, Emergency, OT

Technicians :- Cardiac care, Radiology, Medical lab, Emergency care, Refractionist,

Phlegotony technician, Dialysis technician, Blood bank technician, Operating theatre

assistant



SECTOR Key Job rolesIT & ITES Business Process Management :- Research Analyst, Associate level positions for

Customer care, Desktop Publishing, Analytics, Recruitment, SCM, HRO, F&A

Complex, Editorial & Learning, Medical Transcription, Legal associate, CRM etc.

Enterprise Research & Design :- Associate Network Engineer, Associate Operations

Engineer, Design Engineer, Product Lifecycle Management Engineer, Hardware

engineer, Quality engineer, Research associate, Technical writer, Test Engineer -

Hardware & Software

IT Services - Analyst, Application Maintenance Engineer, Deployment Engineer,

Technical Support Engineer - Level 1, Infrastructure Engineer, Junior Data Associate,

Language Translator, Media Developer, QA Engineer, Sales & Pre-Sales Analyst,

Security Analyst, Software Developer, UI developer, Web developer

Textile and Clothing Blowroom operator, Carding operator, Comber, Draw Frame operator, Spinning &

Winding operator, Doubling operator

Food Processing Cutter, Preservation and Packaging executive, Dry produce storage, Grader, Quality

inspector

Agriculture and allied Crop Management Food grain – 4 roles, Cash crop – 8 roles, High Value Agriculture -

4 roles, Allied activities – 9 job roles, Agri input – 6 roles



SECTOR Key Job rolesAuto and Auto component Service Level :- Washer, Auto service technician - level 3 to 6, Auto service technician

- 2 & 3 wheeler, Auto body technician- level3 & 4 , Electrician - level 4, Auto Engine

repair - level 4, Service advisor, Spare parts technician - Level 3, Auto paint shop

assistant

Sales :- Accessories and VAS Sales, Sales consultant - Auto finance - level4, Sales

officer - Auto insurance, Spare parts operations executive , Customer relations

executive

Leather & leather products Finished leather- finishing, machining, buffing, softening, dyeing, splitting and tanning

Footwear - pattern mould preparation,cutting, skiving, fitter, inlay making, stitching,

flash clothing, packaging, benching

Leather goods - pattern making, cutting, machinist, finishing, packaging

Tourism, Travel, Hospitality & Trade Tourist Guides and Cab drivers, Travel desk executive, ticketing executive, Tour

operator

Front office assistant, supervisor and bell boys

Housekeeping executives, Supervisor and Room attenders,

Restaurant Manager, Waiters and Service staff



R. Raghuttama Rao

Managing Director

IMaCS

4th floor, Electric Mansion

Appasaheb Marathe Marg, Prabhadevi

Mumbai – 400 025

Tel: 91 22 3047 0047, Fax: 91 22 3047 0081

Email: [email protected]

M. Sairam

Head – Process Consulting

IMaCS

5th floor, Karumuttu Centre

634, Anna Salai, Nandanam,

Chennai – 600 035

Tel: 91 44 2434 0043, Fax: 91 44 2434 3663

Email: [email protected]

For Further Details

National Skill Development Corporation

Block-A, Clarion Collection, (Qutab Hotel)

Shaheed Jeet Singh Marg

New Delhi 11 0 016 T: +91-11-47451600

F: +91-11-46560417

Email : [email protected]


For Private Circulation only · 2018-01-10 · DAO, Employment Exchange Officer etc Representatives from associations such as CII, IIA etc. ITI Youth group discussion at the ITI Representatives

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