For all first-year students at the Hospitality Business School (HBS)

2016/2017For all first-year students at the Hospitality Business School (HBS)

HBS

saxion.edu

Survival Guide

Step up to Saxion

Content10.

2

Hospitality Business School 6

Communication channels 8

Calendar 9

Front Office HBS 10

Speak out! 11

Tourism Management 12

Hotel Management 14

Personalised study career counselling 16

Study career counselling and coaching 17

Study Success Centre 18

Student association 20

Stay up to date with SAX 23

TEDxSaxionUniversity 24

Clever! 26

Study or internship abroad 28

Experiences abroad 30

Facilities in Deventer 32

Facilities in Apeldoorn 34

Student associationPROMAÎTRE

20/21.Editors: Marijke Kenkhuis, Mariecke Kouwenberg, Yvonne Lynch and Annelies Schel

Concept and design: Factor 12

The HBS Survival Guide is an edition of the Saxion’s Hospitality Business School. Images and texts may only be reproduced by third parties with permission of the editors. Next edition: August 2017.

Colophon

Who can you ask?Front Office HBS

PrefaceDear student,Welcome to Saxion’s Hospitality Business School (HBS)!

You are about to start your studies at HBS – the start of a fantastic

adventure, but also potentially a little overwhelming. You will notice

that Saxion is a large and complex organisation which can sometimes

be difficult in finding your way around. This Survival Guide is intended

to help you, so that you can make a good start and feel at home as soon

as possible. Alongside practical information, this Survival Guide also

contains testimonials and tips from our students.

During the first few weeks of your studies, you will receive a lot of

information, not all of which you are expected to memorise. It is

therefore a good idea to keep this Survival Guide with you at all times,

so that you can look up the necessary information when required. If

you have any further questions after reading this guide, you can ask

your study career counsellor, your lecturers or the HBS Front Office

staff. They are there to help you whenever necessary, so please do not

hesitate to contact them if you have any questions.

We wish you every success with your studies!

Warm regards,

Jolande Algra-Zomer and Derk Blijleven

HBS management team

Jolande Algra-Zomer

and Derk Blijleven

30.28.Study or internship abroad

Experiences abroad

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A new challenge in new surroundings... You’re not only

here to learn, but also to have fun and meet new people.

Draw inspiration from your lecturers, and from your fellow

students as well.

Enjoy finding your own path...But don’t hesitate to ask

for help if you need it!

Get inspired! Work hard! Have fun!

Welcome

HBS

HospitalityBusiness School

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About the schoolSaxion’s Hospitality Business School (HBS) offers programmes in both

Apeldoorn and Deventer. From this academic year (2016 – 2017) forward,

Saxion will be housed in the former “Nettenfabriek” in Apeldoorn, a completely

renovated factory. The main advantage for students and staff is that this new

building is located right next door to the railway station. In Deventer, you will

find us on the second floor of the A and B wing of our Handelskade building.

This building is also within walking distance of the railway station.

The HBS’ Bachelor programmes in Deventer include Facility Management (FM),

Tourism Management in Dutch (HTRO) and Tourism Management in English

(TM). Apeldoorn is home to the Bachelor programme Hotel Management

(HM), which is offered in both Dutch and English. All these programmes have

one important factor in common: hospitality.

HBS employs around 160 staff members, who will be happy to help you. For

help and supervision during your studies, you can not only contact your study

career counsellor and your lecturers, but also the HBS Front Office staff.

During your studies at HBS, you will learn to look beyond borders. Out of

around 2,000 Bachelor students, about 72% graduate with the experience

of having spent time abroad. You can go abroad as part of your internship,

a “study abroad”, or to write your thesis. You will find more information

elsewhere in this Survival Guide. Additionally, the HBS teaches students from

all over the world, so you will learn to work alongside people with different

nationalities during your classes and lectures at Saxion.

Did you know...Saxion is an internationally oriented

knowledge centre, and among the

best in The Netherlands?

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A total of over 26,000 students study across

the three Saxion locations in Apeldoorn,

Deventer and Enschede?

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Saxion is divided into 11 different schools,

each with its own specific focus?

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Saxion’s student population is very

diverse, with over 55 different nationalities?

+

Saxion offers all international students a

book with information about everything

you need to know about our culture and

studying in the Netherlands?

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Saxion Webmail Saxion Webmail is the default email client used by Saxion

students. It is an easy way to exchange emails with your

lecturers and fellow students. Your school expects you

to check your Saxion mail regularly. Each student will be

assigned their own email address. The Saxion address

book lists all email addresses. Obviously, you can access

Saxion’s Webmail on your smartphone with a special app

and you can have your mail transferred to your private

email account. So how does it work? Go to MySaxion to

find out.

BisonBison is the system that tracks your study progress. This

is where you can register for exams and review your exam

results, credits and study contract.

At Saxion, we use various systems to share

information with you and work on projects

together. MySaxion is your portal to all Saxion

systems. When you log onto MySaxion and

select Applications in the menu on the left,

you will find the systems described below.

MySaxionMySaxion is Saxion’s intranet portal, located at

MySaxion.nl. This is where you will find your class and

exam timetables, your most recent exam results and all

the information you need about your programme and

Saxion’s facilities. In addition, MySaxion shows news

about your programme, the most recent Blackboard

updates and the location of your lecturers. MySaxion

is your starting point and discloses the other systems

described on this page.

BlackboardBlackboard is your digital learning environment. Here you will

find information about your classes, e.g. study guides, class

presentations, reading lists and assignments. Your lecturer

may also ask you to submit assignments through Blackboard.

For help, log onto Blackboard and click on the Support tab on

the right of the screen. This page contains explanations and

instruction videos.

The main systems

• MySaxion: intranet and portal to all other systems.

• Blackboard: your digital learning environment.

• Webmail: your Saxion email account.

• Bison: your study progress, study contract and

tool (registration tool) for exams.

Communication channels

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Other mediaOur Saxion WorldOur Saxion World is an interactive global platform to put

students, businesses and alumni in touch with each other.

The platform will show you at a single glance where in the

world Saxion’s contacts are at that moment and what they

are working on. Our Saxion World is all about discovering,

sharing and networking.

Ask your question on Facebook or Twitter!If you have any questions or complaints, you can also

get in touch with Saxion on Facebook or Twitter. Feel

free to ask a question, register a complaint or share a

compliment about studying at Saxion at any time. Our

web care team is available on working days between 9.00

and 17.00. Follow Saxion on:

facebook.com/Saxion.NL

twitter.com/saxion

SAX: news, opinions and student lifeSAX is Saxion’s independently edited news outlet. You can

find more information about SAX further on in this guide.

Saxion LibraryThe Saxion Library will come in handy during your studies.

You can go there to study and look up information or borrow

course material. Additionally, you can search an extensive

database of newspaper and magazine articles. The Library

also offers thesis support and can answer various questions

to do with copyright.

saxionbibliotheek.nl

VacationsAutumn vacation 17 October – 24 October 2016

Christmas vacation 26 December 2016 – 09 January 2017

Spring vacation 20 February – 27 February 2017

May vacation 24 April – 01 May 2017

Summer vacation 17 July – 28 August 2017

Bank holidaysGood Friday 14 april 2017

Easter 16 & 17 April 2017

King’s Day 27 April 2017

Liberation Day 5 May 2017

Ascension Day 25 May 2017

Whitsun 4 & 5 June 2017

Timetable1st class: 08.30 - 09.15

2nd class: 09.15 - 10.00

Break: 10.00 - 10.15

3rd class: 10.15 - 11.00

4th class: 11.00 - 11.45

5th class: 11.45 - 12.30

6th class: 12.30 - 13.15

7th class: 13.15 - 14.00

8th class: 14.00 - 14.45

Break: 14.45 - 15.00

9th class: 15.00 - 15.45

10th class: 15.45 - 16.30

11th class: 16.30 - 17.15

12th class: 17.15 - 18.00

Break: 18.00 - 18.15

13th class: 18.15 - 19.00

14th class: 19.00 - 19.45

Break: 19.45 - 20.00

15th class: 20.00 - 20.45

16th class: 20.45 - 21.30

Opening hoursMonday - Thursday 7.30 - 22.00

Friday 7.30 - 17.30

During vacations 7.30 - 17.30

Closed during the Christmas holiday and bank holidays.

Restricted opening hours in the summer.

Calendar2016-2017

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You can turn to HBS Front Office with all of your questions.

If your question cannot be answered directly, you will

be referred to the right department or contact person.

The Front Office also deals with reservations of audio

and video (AV) materials, HBS meeting rooms and other

related matters. The HBS Front Office has a desk in both

Deventer in B wing —on second floor — and Apeldoorn

— in the main hall— and is open every day.

Administration OfficeThe HBS Front Office is part of the Administration Office

department. This department ensures all supporting

processes and procedures run smoothly. It closely co-

operates with lecturers. The Administration Office is the

first point of contact for administrative issues. In addition,

it organises a number of events and activities, e.g. Saxion

open days, an experience day, student for one day, intro

weeks and graduation ceremonies. It also maintains

close ties with several other Saxion departments, such as

Scheduling and Timetabling.

Front Office Hospitality Business School

We help you with all your questions or refer

you to the right department or contact person.

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Contact details

HBS Front Office

Phone number Apeldoorn: +31 (0)570 - 603 410

Phone number Deventer: +31 (0)570 - 603 400

Email address: [email protected]

School CouncilThe School Council links the Saxion Foundation, the

HBS management team, students and staff. Ideally,

the council consists of five staff and five students

who strive to generate broad support for the school’s

policies.

The School Council supports the management

team and issues advice to guarantee the quality of

teaching and improve the organisation. If you as a

student encounter matters that you feel the School

Council should know about or help you with, please

go to: MySaxion > My study.

Complaints Policy (ASK)If you have a complaint that the Examination Board

is unable to deal with, you can use the school’s

procedure for student complaints (ASK).

HBS’s study career counsellor is always the first point

of contact for complaints. You can then make a formal

complaint on the basis of the ASK if required.

For more information about the complaints policy, go

to: MySaxion > My Study.

Programme CommitteeEach programme has its own Programme Committee.

This committee is comprised of an even number of

members, half of them students. It forms a direct link

between the programme’s lecturers and students (or

their representatives), so that ideas, developments

and any complaints can be discussed and dealt with

quickly and efficiently.

By consequence, the members of the Programme

Committee help inform the school’s administrative

regulations. You can find more information about the

Programme Committee, as well as the minutes of its

meetings, on: MySaxion > My Study.

Speak out!

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Dear new Saxion student,

My name is Stanislava and currently I

am a fourth-year student of Tourism

Management. I remember visiting many

Saxion open days and going through many

different programmes to find the right one,

and guess what, once I heard about the

HBS programmes. I immediately felt that

HBS was just my place to be! The teachers,

students and staff that I have met have

shown me what real hospitality is.

During my study

First year: learning about the hospitality industry and

about yourself

When I started the Tourism Management programme, I

thought it would be all about travelling. Fortunately, it is

not! You learn so much more: not only about the hospitality

industry, but also about yourself. You experience life in a

complete different way. I have to admit the first year is very

stressfull.

I know, it can be overwhelming at first. Just do your best is

the best advice I can give you. In the end it all works out.

Try to pass the main phase of your programme - then you

can keep on fighting through the rest!

Second year: becoming an entrepreneur

Becoming a real entrepreneur in the second year will help

you not only to get your finances in order during your first

internship, but will also prepare you for your internship!

Luckily, Our Saxion World (www.oursaxionworld.com) has

many companies for you, so find the best one!

Of course, it is not always fun at school – be prepared for

some difficulties and just be open and talk about it. You

always have your study career counsellor or any other HBS

lecturer who will listen and try to help and advise you!

TOURISM MANAGEMENT

Name: Stanislava Chobanova

Year of study: fourth year

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Tips & Tricks

My last advice would be: enjoy! Enjoy those lovely study

trips, getting to know your classmates while writing many

reports. Maybe about Paris, but maybe some place else

like Saint Petersburg, Lisbon, Valencia… There are many

possibilities, so grab them! Enjoy the different events you

either organise or take part in. Be social in and out of

school - when working in the hospitality industry, every

new contact is a bonus! Enjoy your time as a student in

Deventer and in the Netherlands, with your classmates,

with your new friends, with whoever, as long as you enjoy

it - because believe me: it goes way too fast!

Best wishes and lots of luck in the coming four years,

StanislavaEd

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My interest in the hospitality industry

started when I was little. At parties I was

always the one who took care of the guests

and entertained them. I really enjoyed

making people feel at ease. When I was 16, I

already served guests in restaurants during

birthdays and weddings. I like to be in

charge and organise all kinds of events, so

the Hotel Management degree programme

was perfect for me.

HOTEL MANAGEMENT

During my studiesFirst year: learning about teamwork,

the basics and yourself

The mix between theory and putting theory into practice

is the unique selling point of the Hotel Management

programme. From day one everything is in English. The

first week, I thought I had made a huge mistake! My advice:

keep going and be confident about yourself. I am pretty

sure that you will get used to the language, just like I

did. The first year, modules are mostly about the basics

of the industry, finance and communication. The “Events”

module is very time-consuming, but I learned a lot about

teamwork, myself and others.

Second year: my first internship

In the second year, you have your first internship. Like most

students, I went abroad: to France, my favourite country.

The internship itself was not very interesting in terms

of assignments. However, I learned to be independent

in these five months. Furthermore, I enjoyed the French

lifestyle, learned the language and gained some cultural

experience. I joined the French scouts and went to a sports

club. Overall it was a wonderful experience!

Third year: preparation for my thesis

My third year started with a semester of strategic planning.

The second semester was the HBS semester with some

elective modules, which are a good preparation for your

thesis. At the moment I am busy finding an interesting

management internship in the Netherlands. I am excited

to go back to work after all these years of studying. I just

cannot wait to explore my options in the field of hospitality!

Name: Marjolein Kurk

Year of study: fourth year

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Tips & Tricks

Do as much as you can to get work experience in the field.

I am still running my waitress company, tutoring students

who need help with several high school courses, I work for

a hospitality agency and I promote the programme during

open days. An important tip is to go and work for Saxion.

They have several vacancies for student assistants. This

way you can learn a lot and boost your CV. Last but not

least: try to enjoy your time at Saxion!

Together, we make the world a little

more hospitable.

Simone van der Donk, MScTeam manager Hotel Management

Email:

[email protected]

My name is Simone van der Donk and I am the team manager

for Hotel Management. I am in charge of the content of

your programme, your lecturers and the organisation of

your education. My colleagues and I work hard to improve

the quality of our teaching every day. Our philosophy:

“If we teach today’s students as we taught yesterday’s, we

rob them of tomorrow.” - John Dewey

Please let me know if you have any ideas about how to

improve our teaching, so that we can prepare you optimally

for your future career. Not only will this improve the quality

of the programme, but it might also make the world as a

whole a little more hospitable.

I look forward to working with you!

Educ

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The student counsellor: in case of questions about rules, regulations and functional limitationsTo make an appointment with a student counsellor, contact the Student Desk.

Student psychologist: in case of personal or study-related problems If the support you receive from your family, friends, study career coach or student counsellor is insufficient,

you can make an appointment with the student psychologist. To do so, contact the Student Desk.

Confidential advisor: in inappropriate and difficult situations To make an appointment with a confidential advisor, contact the Student Desk. If you want to file a complaint,

read about the Complaints Policy (ASK) or go to MySaxion>My Study to find information on this topic.

Career coach: for coaching with regard to your study/career choice and job applications To make an appointment with a career coach, contact the Student Desk.

Language coach: for help with text and languageTo make an appointment with the language coach, send an email to [email protected]. For more

information, please visit saxion.nl/language_expert.

Student pastor: in case of questions about life issuesIf you want to get in touch with the student pastor, contact Arent Weevers. To make an appointment with him, call

088 - 019 1927 or send an email to [email protected]. You can also visit his website www.heartandsoul.nl.

Personalised study counselling

Do you have any questions which your study career coach cannot answer, do you

need specific expertise or would you prefer to discuss a matter with someone who is

further removed from your degree programme and the school? If so, your study career

coach can help to refer you (this is usually organised by the Student Desk in the main

building). To learn more about what a study career coach can do for you, see page 17.

Your study career coach is your first point of contact within your degree programme and provides coaching that is tailored to your personal needs.

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Your study career coach guides

and supports you throughout your

degree programme. The aim is to

help you develop the skills you need

both during your time at Saxion and

in your future career. You will meet

your study career coach right at the

start of your degree programme, and

you will have regular contact with

him/her throughout the academic

year, both individually and together

with your fellow students.

Study careercounselling andcoaching

Study progressIdeally you will complete your studies without too much

delay, which is why your study progress is a regular topic

of discussion.

From start to finishIn the first year, the main focus will be on learning how

to study, and how to plan your learning activities, on self-

reflection and on your competencies. You will explore

whether your talents match the skills that are required, both

for your degree programme and for your intended career.

The focus will subsequently shift to the practical aspects of

your future career. You will gain valuable insights during

your internship in the third year, and the fourth year will

revolve around your final assignment.

A listening earIf you face any study-related or personal problems that could

affect your study performance, your study career coach

will provide a listening ear. They might suggest one of the

training courses offered by the Study Success Centre, or

they may refer you to the dean or the student counsellor for

further support.

Get in touch when you need help or support.

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The Saxion Study Success Centre offers various facilities to help you get the best out of your studies.

Language courses and coachingThe way to successful communication begins with

language. Do you want to learn (better) Dutch or English?

The Study Success Centre offers language courses at

different levels for non-native speakers: from beginner’s

course (CEF level A0) to the state examination II (CEF

level B2). Additionally, one-to-one language coaching

can be arranged.

saxion.nl/language-expert

Studying with a functional limitation? Saxion is happy to help!Are you having trouble studying due to a limitation such

as dyslexia, AD(H)D, autism, stuttering, a chronic illness,

physical limitation or suchlike? Saxion offers various

educational, assessment-related, material and financial

provisions to help students with any kind of functional

limitation with their studies. Furthermore, Saxion

regularly provides training courses and workshops.

saxion.nl/disability

Are you a Top Talent?Are you inquisitive, eager to learn, analytical, creative

and ambitious? If so, you could be an ideal candidate

for the Honours Programme! Saxion’s Honours

Programmes and Programmes of Excellence give

talented first-year students the chance to evolve

become a ‘Top Talent’. Each programme pays attention

to personal development, takes a multidisciplinary

approach to issues and brings students into contact

with top professionals from relevant industries.

MySaxion.nl > search for ‘Top Talent’

Intercultural communicationDuring intercultural communication situations at Saxion

you might feel that you are not completely understood

and that it is harder to communicate in a Dutch setting

than expected. Do you want to understand how

communication is influenced by culture? Are you looking

for ways to improve your intercultural communication

skills? Then follow the workshops intercultural

communication.

MySaxion.nl/studysuccessfully

Study Success

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7,1 HBS

ResponsibilityThe tasks and responsibilities of the Examination Board

have been described in the Education and Examination

Regulations (EER). These affect all students at the school.

The Examination Board’s main responsibility is to ensure

the quality of the exams and examinations. It also enforces

the EER. This is a set of guidelines which apply not only to

all students, but also to all lecturers and management staff.

When should you contact the Examination Board?You should contact the Examination Board if you feel you

have been treated unfairly as a student when registering

for an exam or during an assessment and you are unable to

resolve the dispute with the lecturer involved on your own.

You can then register a complaint with the Examination

Board. The Board will decide whether your complaint

is valid. You should also ask the Examination Board for

permission if you want to take a free minor or change your

study contract.

Quality of examsFurthermore, the Examination Board constantly strives to

ensure the quality of the exams. This does not concern the

content of the exams, but rather their technical quality.

About the EEREER: Education and Examination Regulations Each programme has its own EER. This outlines all the rules

and regulations for the programme regarding teaching,

assessment and examination. These rules and regulations

govern the following:

• Objective and structure of the programme

• Study career counselling and study advice

(including negative and binding study advice)

• Exam information and registering for exams

• Assessing and announcing exam and examination results

• Awarding exemptions

• Composition and competences of the Examination Board

The EER can be found on MySaxion.nl > My Study

Examination Board

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National Student Survey (NSE)

The NSE is a national annual survey that allows tens of

thousands of students to have their say about their studies.

The outcomes of the survey help us improve the quality of

your programme. They also determine the ranking of your

programme compared to similar programmes at other insti-

tutions. This ranking is not only important for new students

looking for the right programme, but also for businesses

wanting to investigate the educational background of their

applicants. The NSE assessment is therefore vital for the pre-

sent as well as the future. The NSE takes place around Febru-

ary each year.

Student satisfaction

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Student associations link students to

programmes and future employees. Besides

organising cool parties and events to build

up your network, they organise workshops

and presentations as well. By joining a

student association, you will be able to get

to know more people inside or outside of

Saxion. Get the most out of student life and

join Promaître.

Promaître plays a very active role within

HBS. Students as well as lecturers are

closely involved in all activities. Promaître

is also involved in developments within

HBS or developments in regard to the HM

programmes offered.

At HBS our students are themost important. Therefore, we proudly

present to you our student association Promaître.

Student association

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Promaître student associationPromaître is the student association for students from both

the Dutch and English Hotel Management (HM) programmes at

the Hospitality Business School. The association has six board

members, who are themselves students. The composition of

the board changes annually.

HM student associationThe name “Promaître” means “for/the promise of hospitality”

and we do our best to live up to that! Our aim is to bring

students together and create a close-knit community by

organising study-related activities as well as drinks and

parties. Promaître is proud to introduce you to a lot of people

in a relaxed setting, allowing you to swap stories about

school, work, living away from your parents, etc.

Parties, drinks, workshops and tutoringDuring the academic year, we organise a range of different

events, such as the intro week, the Food Gala, the Summer

Jam, food tastings, workshops, monthly drinks and last but

not least: some outstanding parties! We also provide tutoring

to those students who need it. We announce our calendar at

the beginning of the academic year, so that you always know

exactly which activities will take place at any given time.

Advantages of the Promaître student associationNote that Promaître is a student association, not a student

union - there is no hazing (initiation ritual) and everyone is

welcome! Furthermore, we maintain close ties with both

Saxion and entrepreneurs in and around Apeldoorn and we

would be happy to put you in touch with them. We consider

it of great importance to be the connecting factor between

students, lecturers and the professional field.

Where to find usYou can find us in the former “Nettenfabriek” in Apeldoorn.

Obviously, you can also contact us by sending an email to

[email protected] or speak to one of us in person!

If you want to receive news and updates about our activities,

make sure to like us on Facebook!

Stud

ent a

ssoc

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on

facebook.com/s.v.promaitre

(Remember to log in to view

the page)

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Printing, copyingand scanning As a Saxion student, you can make use of the so-called

‘multifunctionals’ which are printers, photocopiers

and scanners in one. You have to pay for printing and

copying but scanning is free. In addition to printers

that print in black and white only, there are also colour

printers. For the latest details, see MySaxion > search

for printing. This provides information about where

the printers are located and the payment system.

Tip: If you want to produce a poster or print and bind

a copy of your report, visit the print service shop –

either online (printservice.saxion.nl) or in person at

one of the main Saxion locations.

FabLab Enschede

Do you have a great idea for a project? Would you

like to print a 3D prototype? The FabLab in the Edith

Stein building is a public laboratory, accessible to

everyone.

You can develop your own idea, design or prototype

using 3D scanners and printers, a laser cutter or

a vinyl foil cutter. We also have several computers

with design software that you can use. Come and

take a look inside the FabLab.

www.fablabenschede.nl

Tips:• Save the Saxion alarm number (+31 (0)88 - 537

6333) in your phone so that you always have it

close at hand!

• Setting up emergency contact information:

iPhone

Add your emergency contacts to your Medical

ID (can be found in the Health app)

Android

Go to Contacts > Groups > ICE - Emergency

Contacts and add your contacts.

Emergency assistanceand safety

What should you do in case of

emergency?

Saxion pays a lot of attention to safety and emergency

assistance. There is a special alarm number for all of

Saxion’s locations:

+31 (0)88 - 537 6333

In case of an emergency at Saxion, it’s important

that you always call this number and not 112

(general emergency number of The Netherlands).

The internal emergency response team (BHV) will

be mobilised immediately after your call. The BHV

team calls 112 and provides first aid assistance

until the external emergency services arrive.

Signs containing instructions on ‘What should you

do in case of emergency’ are hanging in all Saxion

buildings. In each area, there is a yellow sign

showing what to do in the case of a fire, accident

or evacuation. Next to each fire hose, there is a

map showing which emergency exit you should use

in the case of an evacuation. If it is necessary to

evacuate the building, an alarm will sound and you

should follow all further instructions.

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Our website www.sax.nu is refreshed daily on working

days in order to show the very latest news stories.

We also publish a magazine. Each issue features

fascinating interviews, extensive news coverage and

interesting background stories. One of our nine annual

issues is dedicated exclusively to first-year students.

You will have received this special issue at home last

summer! Do you want to receive the latest updates

automatically? Follow SAX on Twitter (@Sax_nu) or

Facebook (Sax Media).

Now hiring: writing talentOur editorial team is constantly looking for talented

writers. Does interviewing people, reporting on events

and writing news articles appeal to you? If the answer

is yes, send an email with your motivation to:

[email protected].

sax.nu

News, opinions, student life.

These are the dominant themes for SAX,

Saxion’s dedicated news outlet. Read the

SAX magazine or visit the SAX website or

social media channels to receive the latest

news about Saxion and student life.

Up to date with SAX

Editors Wendy van Til en Thijs Klaverstijn. Photo: Tessa Wiegerinck

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What is TEDxSaxionUniversity?TEDxSaxionUniversity is the “official” TED platform for Saxion

and our region, the East of the Netherlands. It hosts regular

talks by (former) students, entrepreneurs and scientists.

Most speakers are based in our region. The platform offers a

local and global stage for innovations and ideas. TEDx events

are easily accessible – there is no dress code. Join one of

our events and discover the relaxed atmosphere and diverse

audience for yourself.

Become part of TEDxSaxionUniversityAre you a talented video producer, event manager or

blogger, or would you like to become one? If so, share

your talent and help us to make TEDxSaxionUniversity

a great success. Send an email with your motivation to:

[email protected].

What is TED? TED is a non-profit organisation dedicated to disseminating ideas,

which it does through short and impressive talks. TED started out in 1984 as a

conference for technology, entertainment and design but nowadays it covers a wide

range of different topics. The independent TEDx events help to support the sharing

of ideas and the creation of communities around the world.

TEDxSaxionUniversity

/tedxsaxionuniversity

@TEDxSaxionU

TEDxSaxion

TEDxSaxionUniversity.com

[email protected]

x

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Studium Generale Saxion

Studium Generale (SG) offers a platform for activities in

regard to work, science, culture and society within Saxion.

We organise lectures, debates and talks about all kinds of

burning issues. We participate in a culture & society minor.

Workshops, exhibitions and all kinds of cultural performances

are equally part of our programme offering.

To see our schedule and the various programmes, visit saxion

saxion.nl/studiumgenerale! We hope to see you soon!

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Programmes for Do-ers, Thinkers, Dreamers and Deadenders

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Combining your studies with sports and cultureAs a Saxion student, there are many opportunities for you to enjoy sports and culture at discount rates, including: • Exclusive sports discount cards

(Saxion sports card, CampusCard, MKB pass) and subscriptions which offer attractive rates for membership of sports clubs or cultural societies in Enschede or Deventer.

• Discounted theatre performances at the Wilmink Theatre and the Music Centre in Enschede.

Ordering and downloading softwareDid you know you can order and download Saxion software for your private laptop or PC? Go to My Saxion and search for Ordering and downloading software. In addition, the online shop Surfspot.nl offers student discounts on laptops and software.

Clever!

MySaxion > search for ‘Sports and culture’

Serious professionals do not commit fraud.

Do not “share” your exams or reports – your enrolment could be terminated as a result.

Be aware of the exam rules!

Take your time when sitting down for your exam – rushing it leads to making mistakes.

Always report fraud. Fraud committed by someone else devalues your diploma.

2.

3.4.

5.

1.Tips for students

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!

!

1. Always report computer or security problems to the Service Desk IC

2. Delete all data when replacing obsolete devices

3. Always keep software and virus scanners up to date

4. Always save your work on the Saxion network

5. Learn how to recognise phishing emails and never respond to them

6. Remember that public WiFi networks are not safe

7. Do not share your login details with anybody

8. Always set up and use security codes

9. Be careful what you share on social media

10. Always use strong passwords that are difficult to guess

See all the 10 cyberSAVE tips on mijnsaxion.nl/cyberSAVEyourself

Set up your own business?Numerous facilities regarding entrepreneurship are at your disposal at the Saxion Centre for Entrepreneurship. They provide advice and coaching to you while starting your own business. You learn to deal with and execute multiple value creation.

www.saxion.nl/centreforentrepreneurship

How cyberSAFE are you ?

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HBS offers several opportunities to study abroad. For

instance, you could take an English language minor at the

school, complete your internship or write your thesis (final

year project) abroad, or take a minor (‘study abroad’) at an

overseas institution.

Minor ‘Expedition Service Design’‘Expedition Service Design’ is a semester in which students collaborate in

multidisciplinary teams. These teams design innovative solutions which contribute

to a more hospitable society. Global citizenship, hospitality, creative technology

and service design are applied in projects that will deliver service prototypes for

particular end users. Projects are relevant locally as well as globally. The field

research, which takes place in the second term of the Expedition semester, may

take place abroad, in locations inside and outside of Europe.

Minor ‘Doing Business with China’Today’s business world knows no borders. It is dynamic and technically demanding.

Between European and Asian countries, co-operation as well as competition is

rapidly increasing. In this global business environment, where cultural, economic

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Study orinternship abroad

Study or internship abroad

Study abroadAs part of your minor, you can opt for a ‘study abroad’.

This means spending half a year (one semester) at a partner

university overseas. HBS has several partner universities in

countries including France, Austria, Spain, Finland, China,

Japan and Indonesia. Details of all partner universities can

be found on Our Saxion World.

Thesis (final year project) abroadIf you want to write your thesis (final year project) abroad,

you can search the HBS selection on Our Saxion World or

find an organisation yourself, where you can complete

your final year project. You should then submit a proposal

for approval. For your thesis, the organisation does not

matter as much as the level of your research or whether it

is hospitality-oriented.

ConclusionStart gathering information well in advance, so that you can

make the right choice. Ask your study career counsellor

(SLB) for advice. Are you curious to find out how other

students have tackled this? Turn to the next page for a

number of student testimonials.

oursaxionworld.com

and political differences are huge, an agile, reflective,

critical, and entrepreneurial attitude is essential in

conducting business successfully. In this minor, you will

acquire knowledge and skills to conduct business in China

with confidence. It will also enable you to benefit from the

opportunities China offers in Europe.

Internship abroadYou can complete an internship abroad as early as your second

year (first internship) or complete one as part of your minor

(management internship). Be sure to visit Saxion’s digital

platform “Our Saxion World”, which provides an overview of

both national and international organisations (HBS partners)

that meet HBS requirements. These organisations are

assigned to various accounts, which are managed by account

managers: lecturers who maintain relationships with the

professional field alongside their teaching duties.

The account managers for the Netherlands operate in

different segments. The international account managers

operate in different countries/areas. They are employed by

the External Relations department, which not only supervises

the account managers, but also occupies itself with student

enrolment, registration and administration.

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Inte

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International Office: your access to internships and study abroad opportunities worldwideInternational Office (IO) helps foreign and exchange

students at Saxion. IO is there for Dutch students as well

who would like to go abroad for an internship or study

abroad programme. IO employees can provide them with

information or help them with insurance policies, visa

applications or applications for an international scholarship.

ScholarshipsOver the years, Saxion has developed several scholarships

that are available for talented international Bachelor

students. Allocation of scholarships is only possible after

official enrolment or re-enrolment in each academic year.

For more information on scholarships, you can visit the

International Office, send an email to:

[email protected], or go to

MySaxion > Saxion Services

Experiences

abroadIt is a wonderful

experience that will stay with you for the rest

of your life.

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Expe

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Name: Els Wegerif, Hotel Management alumna

Experience: Minor ‘Expedition Service Design’

The Expedition took me on a voyage of discovery through

our society. What is the state of the world around me? Are

there opportunities for me to make at least a part of our

society more hospitable? How do I do this? I tackled these

questions in collaboration with creative students from

other programmes. Not only did I develop my knowledge,

but also skills such as reading, writing, analysing and

reflecting. I learned so much without even realising it, and

managed to make a contribution to a part of our beautiful

society in the process. A real odyssey!

Name: Ivar Neelis, HTRO student

Experience: Internship in Hong Kong, China

The action-packed city of Hong Kong offers the Asian

street life, as well as beaches, mountains to climb,

beautiful natural and urban scenery, a buzzing nightlife,

exciting food to try and it is easy to get to the most exotic

places on earth within a few hours. Besides that, it is easy

to stand out from the crowd to potentially broaden your

international network.

Working here can be tough sometimes due to the long

working hours and hierarchical structure. If you are willing

to adapt, you can learn a lot: about work, about other

cultures, and mostly about yourself.

Name: Renske Otte and Bente Marquering,

Facility Management students

Experience: Study abroad in Kajaani, Finland

We are having an amazing time in Finland. We have met so

many people from different countries, which makes it so

great. We have been here for longer than a month now, but

it feels so much shorter. Time flies. Bente chose different

sport courses and Renske chose international business

courses. Both of us think the courses are not very difficult,

but we still learn a lot.

Our accommodation is perfect. We live on the campus, one

minute’s walk from the school. We live with a Japanese,

German and Spanish girl. The best thing is that all the

exchange students live on the campus, which means we

have a lot of fun with everyone. At the moment, there are

around 60 exchange students in Kajaani.

Name: Lisette de Lange, HTRO student

Experience: Thesis (final year project) within

own company

Right now I am graduating from my HTRO programme in

Deventer. I am completing my final year project within

my own company, which I founded as part of a start-up

trajectory. I started my final year project while I was on

this trajectory. It is a great combination: I can write my

thesis as well as approach customers and prepare orders.

The downside of this combination is that I am busier than

I would be if I were only working on my research, but

fortunately I am well supervised by both the school and the

start-up trajectory. I chose this option because it suits my

personality. It is important that you find a final year project

that appeals to you, otherwise the process becomes long

and strenuous. Good luck with choosing a topic!

Name: Marlou Oude Weernink,

Facility Management student

Experience: Thesis (final year project) at a care home in

Vriezenveen (municipality of Twenterand)

Right now I am graduating as part of an interdisciplinary

team at De Vriezenhof. This is a care home in Vriezenveen

(municipality of Twenterand). “Collaboration between

disciplines” in this case means working with professionals

from the business community, but also with students from

different programmes. We learn a lot from each other,

because we are sharing our experiences and knowledge

and working as a unit in order to achieve the best outcome.

The best thing about working on this project is that

everyone is motivated and we can lay the foundations

for what we hope will be a great future. Furthermore, the

client has given us the opportunity to put our own personal

stamp on the project, as long as we stick to the framework.

In short, it is quite a challenge but I am enjoying my work.

At HBS, there are various different ways of completing a

final year project. If you are finding it difficult to find a

project that suits you, lecturers will always be there to

help. Additionally, you benefit from personal supervision

during the graduation process, you receive feedback and

there is always a chance to ask questions.

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Floor planSaxion Deventer

C

B

D

A

Handelskadei

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i

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A(1st floor)

DUWO Student housing

B(1st floor)

Copyshop & printing service, Student desk, ServiceDesk IC, Facility Desk,

International Office, Mini marché

C(Ground floor &

1st floor)Grand Café Pafraet, Bakery and Café, Restaurant, Library, Learning resource centre

D(Ground floor)

Reception desk, Theater

i

i i i i

i

i——— ———

((

i

FacilityDesk

ServiceDesk IT (B.1.38)

FacilitiesDeventer

International Office

Library

Copyshop & printing service

Grand CaféPafraet

RestaurantSelf-service

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The Bakery

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Student deski

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Brand new location

Floor plan Saxion Apeldoorn

i

i———

K0(Ground floor)

Reception, Library, Restaurant

KE(Split-level)

Front Office HBS

K1(1st floor)

Learning resource centre

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Nettenfabriek

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saxion.eduStep up to Saxion

Questions?Visit MySaxion.nl