Copyright 2014 Time Warner Cable, Inc. All right reserved. This documentation is the confidential and proprietary intellectual property of Time Warner Cable, Inc. Any unauthorized use, reproduction, preparation of derivative works, performance, or display of this document, or software represented by this document is strictly prohibited. Document Version: 1.0 (12/2013)> Fonality Trixbox Firmware 2.8.01/Base Asterisk 1.6.09
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Fonality Trixbox Firmware 2.8.01/Base Asterisk 1.6.09 ... · This document will serve as a reference guide to configure the Fonality Trixbox IP PBX ... Cable Business Class SIP Trunks.
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Copyright 2014 Time Warner Cable, Inc. All right reserved.
This documentation is the confidential and proprietary intellectual property of
Time Warner Cable, Inc. Any unauthorized use, reproduction, preparation of
derivative works, performance, or display of this document, or software
represented by this document is strictly prohibited.
Document Version: 1.0
(12/2013)>
Fonality Trixbox
Firmware 2.8.01/Base Asterisk 1.6.09
2
Document Purpose and Target Audience
This document will serve as a reference guide to configure the Fonality Trixbox IP PBX to interoperate
with Time Warner Cable (TWC) SIP Trunk Service.
This guide is not intended to be a replacement of the PBX manufacture’s user or configuration guide.
It is intended to provide additional guidance on configuring the PBX in preparation to receive voice
service from the SIP Trunk. It provides detailed instructions and best practices for a successful
installation with TWC SIP Trunks.
There are many options for establishing and maintaining service using the Fonality Trixbox series. This
guide focuses on the minimum configurations essential for successful interoperability with Time Warner
Cable Business Class SIP Trunks.
This configuration guide is based on:
Customer Premise Equipment:
Model Fonality Trixbox
Firmware 2.8.01/Base Asterisk 1.6.09
TWC Network Equipment:
ESG InnoMedia ESBC 9378-4B
3
SIP Trunk Components
The Time Warner Cable Business Class (TWCBC) SIP Trunks product is an IP-based, voice only trunk that
uses Session Initiation Protocol (SIP) to connect an IP PBX to the PSTN. The IP PBX uses SIP to exchange
signaling information with the service provider and to deliver and receive voice in IP packets.
The IP PBX is connected to the TWC Enterprise SIP Gateway (ESG), which provides network access for
voice traffic. The customer is responsible for the LAN infrastructure and configuration, including the
physical connection to the LAN port 2 on the ESG.
The ESG is the demarcation point to the TWC network. The ESG is connected to a dedicated router for
SIP Trunks delivered over a fiber connection or to a cable modem when delivered over a DOCSIS
connection.
SIP Trunk components located on the customer premise, including connections to the TWC network, are
illustrated below.
All TWC SIP Trunk calls are routed over Time Warner Cable’s IP network and are not routed over the
public internet.
TWC IP network
PSTN
IP PBX
IP Phones
InnomediaESBC
LAN Switch
Private Side (LAN)Customer Network
Public Side (WAN)TWC Network
FaxAnalog Phone
Fiber orDOCSIS
4
Getting Started
You will need to have the TWC “SIP Trunk Questionnaire” and “Business Class (BC) SIP Trunks:
Customer Cut Sheet” in order to configure your IP PBX for TWC Business Class SIP Trunk service.
Confirm that your IP PBX model number and software versions recorded on the Customer Cut Sheet
match those associated with your current equipment. If they do not, be sure to alert your TWC sales
engineer or TWC project manager as this can impact how TWC designs your service configuration.
Example from Customer Cut Sheet for Cisco UC 560:
While configuring your IP PBX for BC SIP Trunk service, you will need to know your Lead Telephone
Number and the IP address of your IP PBX.
The Lead Number is confirmed on the Customer Cut Sheet as seen below:
The IP Address of the IP PBX was recorded on the SIP Trunk Questionnaire, Section 5. Signaling and
Media as shown below:
This document is intended as an aid to help configure a customer’s IP PBX for interoperability with
TWCBC SIP Trunk Service.
5
Trixbox Configurations
The instructions provided in this section are intended to help configure the Fonality Trixbox to connect
to the TWC ESG. They are not intended for advanced functionality setups. It is further assumed that
there is already knowledge of Trixbox operations.
1. Navigate your web browser to the IP address of your Trixbox SIP Server. Upon opening the Trixbox webpage, you will be in user mode. Select “switch” in the upper right corner.
Figure 1 trixbox Welcome page
2. Login with the appropriate credentials. (The default username is “maint” and “password” is the default password.)
Figure 2 Login
3. After logging in as your administrative user, mouse over “PBX” until it drops down a sub-menu. In the sub-menu, select “PBX Settings”.
Figure 3 PBX Settings
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Adding Extensions
1. Navigate to Setup - Extensions and add your extension.