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MICHELLE BOYD, ESQ. IN-HOUSE COUNSEL BAPTIST HEALTH CARE CORPORATION PENSACOLA, FLORIDA FMLA Honest Belief, Recertification and Investigating Abuse
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FMLA Honest Belief, Recertifications and Investigating Abuse

Feb 21, 2023

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Page 1: FMLA Honest Belief, Recertifications and Investigating Abuse

M I C H E L L E B O Y D , E S Q .

I N - H O U S E C O U N S E L

B A P T I S T H E A L T H C A R E C O R P O R A T I O N

P E N S A C O L A , F L O R I D A

FMLAHonest Belief, Recertification and

Investigating Abuse

Page 2: FMLA Honest Belief, Recertifications and Investigating Abuse

Statistics

At any given time, 10.7% of the U.S. workforce is on FMLA leave

2013 DOL Survey – 3% of worksites reported suspicion of abuse

2007 SHRM study – 39% of HR professionals reported granting leave that was perceived to be illegitimate

What about you?

Page 3: FMLA Honest Belief, Recertifications and Investigating Abuse

Investigating Abuse: Honest Belief

Different types of abuse from case law: Working a second job

Shopping/running errands

Failing to take care of family member for whom they are supposed to be

Taking/extending a vacation

Partying or other recreational activities

Engaging in manual labor

Often reported by co-workers/seen on SM

Page 4: FMLA Honest Belief, Recertifications and Investigating Abuse

Honest Belief Rule

What is it? Found in case law

An employer may terminate an employee on FMLA when the employer has good reason to conclude the employee was not using his leave time for its intended purpose – in other words, employer had an honest belief that the employee was misusing leave.

What if belief is mistaken? Proceed with caution

Page 5: FMLA Honest Belief, Recertifications and Investigating Abuse

Investigating Abuse: Honest Belief

Intermittent Leave Episodic flare-ups?

Be sure certification is complete and sufficient/understandable

Example: Employee with asthma

CHCP says 3 x per month, lasting 1 day

• What if employee took 6 days off in a month?

• What if employee took 10 days off in a month?

What do you do when frequency/duration significantly exceeds the info provided by provider?

Page 6: FMLA Honest Belief, Recertifications and Investigating Abuse

Recertification

Recertification may be appropriate when: Employee requests extension of leave;

Circumstances provided by the provider on the previous certification have changed significantly;

Employer receives information that casts doubt upon the continuing validity of the certification

Regulations allow employers to provide record of employee’s absence pattern and ask if leave is consistent with such pattern (29 CFR 825.308(e))

Page 7: FMLA Honest Belief, Recertifications and Investigating Abuse

Using Surveillance

Tillman v. Ohio Bell Telephone- Hired a P.I. to conduct surveillance

Saw employee running errands/working in garage on days he took intermittent leave

Employer kept close track of dates employee took FMLA leave compared them to proximity to weekends, holidays, scheduled vacation- he often took leave immediately prior to or after days he wasn’t scheduled to work

Independent medical doctor reviewed certification, job description, and surveillance - concluded actions were not consistent of those suffering supposed medical condition (severe back pain).

No SHC that prevented him from doing his job.

Page 8: FMLA Honest Belief, Recertifications and Investigating Abuse

CASE LAW

Williamson v. Parker Hannifin Corp. (N.D. Al. 2002) Leave to care for ill-father approved

Employee went out of town, saw his mother

Employer called, mother stated employee was at state park

Employer confronted employee about camping, employee did not rebut

Termination upheld as lawful.

Employee wasn’t using leave for ill father which was intended and stated purpose of leave.

Page 9: FMLA Honest Belief, Recertifications and Investigating Abuse

CASE LAW

Moughari v. Publix Super Markets, Inc. (N.D. Fla. 1998) Co-workers reported employee using some of his leave time to

start new business

Employee not being candid with manager about leave

MSJ granted

Termination for good reason (suspected abuse) did not violate FMLA

Page 10: FMLA Honest Belief, Recertifications and Investigating Abuse

CASE LAW

Morgan v. Orange County, Florida (11th Cir. 2012) Employee failed to follow call-in procedures by not talking to

his direct supervisor and failing to report each day of his absence.

Four months prior, employee requested to take vacation, requests were denied due to staffing. Employee went on cruise during his leave.

Terminated for failing to follow call-in policies and “fraud or dishonest behavior” about his plans to travel during FMLA leave.

Employer acted on an honestly held belief that employee engaged in misconduct warranting termination.

Page 11: FMLA Honest Belief, Recertifications and Investigating Abuse

Reports from Co-workers

Lineberry v. Richards (E.D. Michigan 2013) “Excruciating pain”

Page 12: FMLA Honest Belief, Recertifications and Investigating Abuse

Vegas, Baby!

Ballard v. Chicago Park Dist. ( 7th Cir. 2014) “Care” does not require medical treatment and not restricted

to particular place

Page 13: FMLA Honest Belief, Recertifications and Investigating Abuse

Tried and True HR Practices

Communicate early

Communicate consistently

Document, document, document

Be firm, but fair

Use legal counsel when necessary