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“It’s not profitable to be unethical. While our safety program has a significant cost associated with it, you can’t afford to have an unsafe project. Neither can we afford to have other than the highest degree of ethics whatever the cost Many owners are
highest degree of ethics, whatever the cost. Many owners are now going through more than a simple bidding process; they evaluate all aspects of our company and our reputation. Operating within the highest of ethical standards is not only the right way, but is sound business practice.”
It also includes treating customers in a way that encourages repeat business
Customers go where they trust
Trust is an attitude
Bid situations: Trust is a factor in qualification to bid, but also in the trustworthiness of our business processes, which can increase our chances of being the low bidder
Contingency Plan Framework – Often missing from Strategy
Identify the Key Performance Indicators – KPIs are essential shortcuts to understanding the status of the project. They enable the project team to quickly view a summary of project performance
Take action on ethical violationsReport violations and maintain repercussions; make violations clear i.e. suspension, reprimand, termination, etc.
Did You Know
A post‐job review meeting is the best way to improve performance on all projects going forward
You learn what went well, what didn’t and why, so you’ll be more prepared for the next job. It also provides great feedback to Estimating about how well it performed
Creating a Risk‐Management CULTURE across the company
Jim is a senior consultant with FMI, management consultants and investment bankers for the engineering and construction industry. He enjoys blowing up organizational silos to unlock profitability.
With more than a decade of experience as an Army Officer, Jim honed his leadership skills to motivate operations in complex and challenging environments. His roles included strategic planning, developing training curriculum for large organizations and command with honors. He refined these skills working for a national builder, leading his team to successfully integrate operations, sales
Today, Jim is passionate about developing customized strategy and best-in class operations with his clients. He applies practical experience with an in depth understanding of leading lasting behavioral change in dynamic environments.
Jim earned a bachelor’s degree in quantitative economics from the United States Military Academy at West Point and a master of science in engineering management from the University of Missouri. In addition, he holds the Certified Equipment Manager distinction (CEM). He has served in leadership positions on various non-profit industry associations.
FMI is the largest provider of management consulting, investment banking and research to the engineering and construction industry. We work in all segments of the industry providing clients with value‐added business solutions, including:
• Strategy Development• Market Research and Business Development• Leadership and Talent Development• Project and Process Improvement• Mergers Acquisitions and Financial Consulting
• Mergers, Acquisitions and Financial Consulting• Compensation Data and Consulting
Founded by Dr. Emol A. Fails in 1953, FMI has professionals in offices across the U.S. FMI delivers innovative, customized solutions to contractors; construction materials producers; manufacturers and suppliers of building materials and equipment; owners and developers; engineers and architects; utilities; and construction industry trade associations. FMI is an advisor you can count on to build and maintain a successful business, from your leadership to your site managers.
http://www.nspe.org/quiz/ethriskmgm.aspx to take the quiz. Once you have passed the quiz with 70% or better, you will be given a link to download your certificate. (Please note that you need the latest version of Adobe Reader to have the
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