PETS AT WORK AT NESTLÉ HEAD OFFICES IN THE UK FM Inspired Conference, Sopwell House, Hertfordshire 25 th April, 2016
PETS AT WORK AT NESTLÉ HEAD OFFICES
IN THE UK
FM Inspired Conference, Sopwell House, Hertfordshire
25th April, 2016
AGENDA…
• How it all started
• How we became a dog friendly
office
• How does it feel ? A live testimonial
from Sarah Russell and Brook.
• Q&A
PETS AT WORK IS NOW A BENEFIT AVAILABLE TO ALL NESTLÉ EMPLOYEES - BUT IT DIDN’T HAPPEN OVERNIGHT…
• 2003: Nestlé Purina allowed dogs in the office;
• 2009: Nestlé PURINA moved into Nestlé HQ;
• 2012: Nestlé HQ moved into new office (Gatwick, open plan)
The practice became more structuredHigher awareness
THE MOVE TO CITY PLACE PROMOTED GREATER VISIBILITY OF DOGS IN THE OFFICE
• The closer contact with dogs in the office was greatly appreciated;
• Our Nestlé colleagues demonstrated appetite for a Pets at Work experience and…
IT GENERATED THE FIRST NESTLÉ PURINA DOG MONTH
THE FIRST ‘NESTLÉ DOGS AT WORK’ EXPERIENCE WAS A RESOUNDING SUCCESS…
• 24 Dogs
• 10 Dog Friendly Buddies
• 200+ Employee Participants
• 94% of respondents who took part in the
event rated it as ‘Excellent’ or ‘Good’
THE VAST MAJORITY OF EMPLOYEES WERE READY TO EMBRACE A PETS AT WORK POLICY EXTENSION
Adverse opinions represented 13.3% of respondents (31), with 2 individuals reporting an allergy to dogs
• 83.3% of respondents to a survey would be in support of a policy extension and acknowledged the benefits of pets at work
A MULTIFUNCTIONAL TEAM HAS BEEN COLLABORATING TO DELIVER THE ROADMAP AT CITY PLACE
Dog Friendly Buddies + First Aid Wardens PetCare Team (Consumer Services)
Dog Behaviour Assessments
Occupational Health + HR
Behaviourist Consultants
Pets @ Work Policy Review Legal Team + Vets
Office Signage, Cleaning and Maintenance
Internal and External Communications Communications Teams
Concerns follow up and management
Facilities Teams
THE AMBITION WAS TO CREATE A BEST IN CLASS DOG FRIENDLY WORKPLACE CONSIDERING…
• Employee Wellness and Wellbeing;
• Infrastructure;
• Processes;• Regulatory requirements;
• ConcernsBritish Society of Allergy and Clinical Immunology
AND WE PROUDLY ANNOUNCED…
A team of peers, experts and dogs available to guide our colleagues through the journey of the extension
MATERIALS AND COMMUNICATIONS CHANNELS WERE CREATED TO SUPPORT THE INITIATIVE
• Desk drop of leaflet • Internal social platform (Chatter Group) and email address (
[email protected])• FAQS• Infographic
A BESPOKE PROCESS WAS DESIGNED TO ASSESS ‘CANDIDATES’ : THE PASSPAWT SCHEME
• Inspired by Kennel Club’s Good Citizenship Awards;
• Designed by Dog Behaviourists from COAPE*:• Standard Routine• Dog Behaviour / Socialisation• Health and safety
* Centre of Applied Pet Ethology
AND NEW ‘FOUR-LEGGED COLLEAGUES’ ARE CONSTANTLY GOING THROUGHT IT
• The call to action is…
• And 61 dogs already have their Passpawt!
THE LAST ‘GRADUATION OF CITY PLACE DOGS’ WAS CELEBRATED IN NOVEMBER 2015
CITY PLACE IS PROUD TO BE DOG-FRIENDLY
• New signage;
• Dog free / dog friendly areas;
• Pet Etiquette.
• Visitor booking system / visitor registration form;
Emotional role / Reassurance
RESPECT AND RESPONSIBILITY ARE THE PRINCIPLES UNDERPINING PRIDE
THE ATMOSPHERE IS REPORTED AS UPLIFTING AND INSPIRING… SO…WHY NOT?
LET’S HEAR FROM SARAH RUSSELL AND BROOK …
Any Questions?
Thank you!