Mission: Protect the Vulnerable, Promote Strong and Economically Self- Sufficient Families, and Advance Personal and Family Recovery and Resiliency. Rick Scott, Governor Esther Jacobo, Interim Secretary Children’s Mental Health System of Care & Wraparound April 23, 2014 Gulf Breeze, Florida
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Mission: Protect the Vulnerable, Promote Strong and Economically Self- Sufficient Families,
and Advance Personal and Family Recovery and Resiliency.
Rick Scott, Governor
Esther Jacobo, Interim Secretary
Children’s Mental Health
System of Care & Wraparound
April 23, 2014
Gulf Breeze, Florida
Today’s Presentation:
2
System of Care (SOC) Overview
Wraparound Overview
Florida SOC & Wraparound Initiatives
Evidence Base and Cost Efficiencies
Next Steps
Contact Information
System of Care
Overview
Why are we here?
Because we are all part of the system that serves children with Serious
Emotional Disturbances (SED) in Florida.
What is our goal?
To integrate and fund best practices in the state’s behavioral health system
for children so they can thrive within their natural support system.
Why is this important to us?
1.Better functional outcomes for children and families;
2.Cost effectiveness; and
3.Increased trust & cooperation throughout the system.
4
Prevalence of Children’s Behavioral
Health Issues
5
In 2011, 5.3% of children and adolescents aged 4-17 experienced
definite or severe emotional and behavioral difficulties, while14.4%
experienced minor difficulties.¹
In 2010, 11% of children aged 8-11 and 12% of adolescents aged 12-
15 experienced past year serious emotional disturbance.²
Half of all lifetime cases of mental illness begin by age 14, but the
median delay between onset and seeking treatment is nearly 10 years.³
¹Source: www.samhsa.gov/data/2012BehavioralHealthUS/2012-BHUS.pdf, site accessed, April 16, 2014
²Source: www.samhsa.gov/data/2012BehavioralHealthUS/2012-BHUS.pdf, site accessed, April 16, 2014
7 Source: Hutchings, G. P., & Cobb, H. C. (2012). Examining the efficacy of Florida’s publicly funded mental health services: The science, the research, the return on investment. Alexandria, VA: Behavioral
Health Policy Collaborative, LLC.
*This group consisted of 224 children and adolescents and accounted for $9.8 million in
expenditures. Approximately 82% of the costs were for residential services.
Why are outcomes so poor and costs so high?
8
Child and family needs are complex:
Youths with serious behavioral health challenges typically have multiple and overlapping problem areas that need attention
Families often have unmet basic needs
Traditional services don’t attend to health, mental health, substance abuse, and basic needs holistically
Families are rarely fully engaged in services They don’t feel that the system is working for them
Leads to treatment dropouts and missed opportunities
Why are outcomes so poor and costs
so high?
9
Systems are in “silos”:
Systems don’t work together well for individual
families unless there is a way to bring them together;
Youth get passed from one system to another as problems get worse;
Families relinquish custody to get help; and
Children are placed out of home.
SOC is a National Initiative
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• The Comprehensive Community Mental Health Services for Children and
Their Families Program, also known as the Children’s Mental Health
Initiative (CMHI),
• Funded by the Center for Mental Health Services of the Substance Abuse
and Mental Health Services Administration (SAMHSA) since 1993;
• Largest children’s mental health services initiative to date; and
• Endorsed by CMS – Center for Medicaid Services.¹
1 See, http://medicaid.gov/Federal-Policy-Guidance/Downloads/CIB-05-07-2013.pdf, site accessed, April 16, 2014.
What a System of Care Concept
Is Not…
• It is not a “model” or a manualized treatment
• It is not a program that provides a service
• It is not a treatment or clinical intervention
• It is not Wraparound
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What a System of Care Concept Is…
12
• It is a basis for paradigm shift, ideals and vision.
• It is an organizational framework for system reform
based on a shared, clear set of values and principles.
• It is a guide with flexibility to fit a community based on
their strengths and needs.
System of Care Definition
13
A spectrum of effective, community-based services and supports for
children and youth with or at risk for mental health or other
challenges and their families, that is organized into a coordinated
network, builds meaningful partnerships with families and youth, and
addresses their cultural and linguistic needs, in order to help them to
function better at home, in school, in the community, and throughout
life.
Source: Stroul, B., Blau, G., & Friedman, R. (2010). Updating the system of care concept and philosophy. Washington, DC: Georgetown University Center for Child and Human Development,
National Technical Assistance Center for Children’s Mental Health.
The System of Care Model
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CHILD AND FAMILY
MENTAL HEALTH
SERVICES
SOCIAL SERVICES
EDUCATIONAL SERVICES
HEALTH SERVICES
SUBSTANCE ABUSE
SERVICES
VOCATIONAL SERVICES
RECREATIONAL SERVICES
JUVENILE JUSTICE
SERVICES
Core Values of SOCs
1. Family Driven and Youth Guided
With the strengths and needs of the child and family determining the types and
mix of services and supports provided.
2. Community Based
With the locus of services as well as system management resting within a
supportive, adaptive infrastructure of processes and relationships at the community
level.
3. Culturally & Linguistically Competent
With agencies, programs, and services that reflect the cultural, racial, ethnic, and
linguistic differences of the populations they serve to facilitate access to and
utilization of appropriate services and supports.
15 Source: Stroul, B., Blau, G., & Friedman, R. (2010). Updating the system of care concept and philosophy. Washington, DC: Georgetown University Center for Child and Human
Development, National Technical Assistance Center for Children’s Mental Health.
Guiding Principles of SOCs
16
1. Broad, flexible array of effective, evidence-informed services and
supports, including traditional and nontraditional services, informal and
natural supports.
2. Individualized services guided by a strengths-based, wraparound service
planning process and an individualized service plan.
3. Least restrictive, most normative environments that are clinically
appropriate.
4. Ensure that families, caregivers, and youth are full partners in
services and policies/procedures at all levels.
5. Cross-system collaboration, linkages across administrative and funding
boundaries and mechanisms for system-level management, coordination, and
integrated care management.
Guiding Principles of SOCs (cont’d)
17
6. Care management for coordination of services.
7. Services and supports needed to meet the social-emotional needs of
young children and their families.
8. Services and supports needed to facilitate the transition of youth and
young adults to adulthood.
9. Incorporate or link with mental health promotion, prevention, and
early identification and intervention.
10. Rights protection and advocacy.
11. Continuous accountability mechanisms at the system level, practice
level, and child and family level.
12. Nondiscrimination.
Source: Stroul, B., Blau, G., & Friedman, R. (2010). Updating the system of care concept and philosophy. Washington, DC: Georgetown University Center for Child and Human
Development, National Technical Assistance Center for Children’s Mental Health.
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Services
&
Supports
Paradigm Shift
19
From To Funding tied to programs>>>>>>>>>>>>>>>>>>>> Funding tied to families Reactive, crisis-oriented approach >>>>>>>>>>> >>>>Focus on prevention Children out-of-home>>>>>>>>>>>>>>>>>> >>>>Children with families Centralized authority>>>>>>>>>>>>>>>>>>>>>> Community-based ownership Child as focus>>>>>>>>>>>>>>>>>>>>>>>>>> Family and school as focus Fragmented and uncoordinated>>>>>>>>>>>>>>>>> Partnerships Deficit-based>>>>>>>>>>>>>>>>>>>>>>>>>>> Strength-based
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• MODEL PROGRAM: Integrated System of Care for Children with
Serious Emotional Disturbances and Their Families¹
• Both SOC and Wraparound named as Emerging Best Practice²
• An exemplary program - Wraparound Milwaukee
• Demonstrates successful integration of services and funding
for the most seriously affected children and adolescents.
• The services provided to children (primarily child welfare and
juvenile justice involved):
- Produce better clinical results,
- Reduce delinquency,
- Result in fewer hospitalizations, but
- Are cost-effective.
1 New Freedom Commission on Mental Health, Achieving the Promise: Transforming Mental Health Care in America. Final Report. DHHS Pub. No. SMA-03-3832. Rockville, MD: 2003.
New Freedom Commission on
Mental Health Report
2 Emerging best practice is defined by the New Freedom Commission on Mental Health as treatments and services that are promising but less thoroughly documented than evidence-based
practices.
Building Systems of Care
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System Partnerships with shared values and vision
Population of focus
Coordinating Structures and strategic planning
Multi-level process
State level (policies, financing mechanisms, workforce development)
Local and neighborhood level (plan, implement, manage, and evaluate the system)
Service delivery level (access to a broad array of services, comprehensiveness, quality)
Frontline practice (child and family teams, wraparound process)
Family level
Broad array of services
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Prevention (screening)
Early Intervention (home visiting, mental health consultation)
Diversion Programs
Wraparound (care coordination and planning)
Peer Support Services
Respite
Mobile Crisis Response
Evidenced Based Practices
Transition Services
Wraparound
Overview
Wraparound
24
Wraparound is how the SOC philosophy is
operationalized at the service level
Wraparound has been most commonly conceived of as an intensive,
individualized care planning and management process
Wraparound is not a treatment per se, but a process that consists of:
A team of people relevant to the life of the youth
Collaboratively develop an individualized plan of care
Implement this plan
Monitor the efficacy of the plan
Work towards success over time
Source: http://www.nwi.pdx.edu/wraparoundbasics.shtml, site accessed April 14, 2014.
10 Principles of Wraparound
25 * Directly crosswalks to System of Care principles
Wraparound Fidelity
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Caseload sizes of 1:10
Coaching and supervision structure to maintain fidelity, Wraparound Fidelity Index (WFI), Team Observation Measure (TOM)
Use of peer support services (Family Partner)
Monthly family team meetings focused on the Family Care Plan
Code needed for Wraparound services, another code needed for other providers to attend Family Team meetings, (Therapist, behavior analyst, etc.)
Why Wraparound?
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Improved coordination and cross system collaboration;
Decreased duplication of services;
Increased family involvement;
Better fit between family needs and services and supports;
Increased cultural competence; and
Increased focus on strengths.
Wraparound Outcomes
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Improved school achievement and
attendance;
Improvement in behavior and
functioning;
Decreased juvenile justice
recidivism; and
Maintenance in less restrictive,
community based placements.
Source: Effectiveness of the wraparound process for children with emotional and behavioral disorders: A meta-analysis, Suter & Bruns 2009
First systematic quantitative review of 7 controlled wraparound studies
Florida’s SOC & Wraparound
Initiatives
Youth and
Families
State and Local Providers Community
Partners Activities
Joint Planning
Resource
Alignment
Shared Outcomes
Florida Children’s Mental Health System of Care
Theory of Change
Inputs and Resources
Statewide Planning Team
Local Planning Teams
State and Local Agencies
Healthier Lives, Reduced Costs
Monitoring Progress and Improving Process
Evaluation
Be One Florida
Culturally relevant evidence supported programs and practices implemented
At each level partners are engaged in learning, planning and change practice.
Comprehensive state and local priorities, benchmarks and outcomes established
Collaborative and effective use of resources increases capacity at local and state levels
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Florida CMHI-Funded SOC Initiatives
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1998-2004 Tampa Hillsborough Integrated Network for
Kids (THINK) – Hillsborough County • Population: Children and youth ages 0-21 who meet criteria for
serious emotional disturbance and their families.
1999-2005 Family HOPE (Helping Organize Partnerships for
Empowerment) - Palm Beach County • Population: Children and youth ages 0-21 at-risk of placement in
more restrictive levels of care and duplication of services and their
families.
2002-2008 One Community Partnership - Working Together
For Our Children - Broward County • Population: Children and youth ages 10-18 who meet criteria for
serious emotional disturbance and their families.
Florida CMHI Funded SOC Initiatives
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2005-2011 Sarasota County Early Childhood Mental Health
Partnership – Sarasota County • Population: Infants and young children ages 0-8 with multisystem
involvement, at-risk of child welfare involvement , diagnosed or
diagnosable using DSM or DC0-3 and their families.
2009-2015 Wraparound Orange – Orange County Children's
System of Care Project • Population: Children and youth ages 0-21 who meet criteria for
serious emotional disturbance and their families. Priority
population includes children under the age of 13 who have been
arrested or have frequent law enforcement contacts.
2009-2015 FACES - Miami-Dade Wraparound Project • Population: Youth in Miami-Dade county age 12-17 and their
families who are dealing with mental health and substance abuse
problems.
Florida CMHI Funded SOC Initiatives
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2010 – 2016 Families and Children Together (FACT) – Seminole
County • Population: Children & youth and their families ages 5-21 with
complex behavioral health needs & in or at- risk of involvement in
two or more systems.
2010 – 2016 Fostering System of Care Initiative – City of
Jacksonville – Duval County • Population: Children and youth ages 0-21 and their families who
meet criteria for serious emotional disturbance and are at-risk of
involvement with child welfare or juvenile justice or are homeless.
2011 – 2016 Florida Children’s Mental Health System of Care
Expansion Project – Statewide • Population: Children ages 0-21 diagnosed with serious mental
health needs and their families.
Statewide Expansion
34
5 expansion sites from the statewide project:
Pasco & Pinellas Counties (Suncoast Region)
Bay & Washington Counties (Northwest Region)
Leon & Gadsden Counties (Northwest Region)
Volusia, St. John’s, Flagler, & Putnam Counties (Northeast Region)
The Glades (Southeast Region)
Data Presentation
35
Compiled by Dr. Norin Dollard,
Florida Mental Health Institute;
Includes data from past and present
SOC sites and current programs
implementing high fidelity
Wraparound; and
Concentrates on three areas: Quality of SOC implementation,
Fidelity to the Wraparound approach, and
Impact (system changes, youth and family
outcomes, and fiscal impact).
Fidelity assessment – SOCPR - R
36
• System of Care Practice Review – Revised uses a case study
methodology to assess adherence to system of care values and
principles at the direct practice level.
• It relies on interviews with caregiver, youth (if age appropriate), case
manager (or someone who occupies that role), informal supports (if
willing) and review of the case file.
• This assessment is used by Success 4 Kids and Families
(Hillsborough) and was administered as part of One Community
Day Habilitation $10,545.00 $14,639.64 $4,094.64 39%
Total Mental Health $58,403.91 $41,873.16 -$16,530.75 28%
¹ Targeted Case Management expenditures pre-Wraparound initiation reflect use of non-wrap TCM services. Wraparound Maine services are billed through section 13 Targeted Case Management. The increase in TCM expenditure pre to post reflect the initiation of Wraparound
services.
² Residential Treatment Services includes all PNMI Child Care and Crisis Residential Facility expenditures.
Next Steps
Overarching recommendations
regardless of System Design
65
Amend the State Medicaid Plan to cover a broader array of home and community services (e.g.,SAMH services, family and youth peer support).
Embed intensive care coordination using fidelity Wraparound
Medicaid plan covers a range of crisis options (e.g., newer model of mobile response and stabilization).
Require primary care physicians to screen for behavioral health challenges using standardized screening tools.
Incorporate a standard assessment tool that can be utilized across systems for service planning, ongoing assessment, and to support outcomes tracking (e.g., CANS).
Broaden the Medicaid provider network, expand use of telebehavioral health, and create access to care by identifying funds across systems (child welfare, behavioral health, juvenile justice) and incorporating funding and the population into a single payer system (for Medicaid and non-Medicaid children).
Source: Pires. S. 2013. Human Service Collaborative
Managed care organizations are one of the keys to system reform
66
What can you do?
Join the System of Care Initiatives in your area;
Participate in strategic planning and implementation
System Design and collaboration across all child-
serving systems
Braided funding models
Use the substitution codes for Wraparound, peer
support, respite, and mobile crisis services.
Ensuring provision of high fidelity
Wraparound
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Formal request for the use of the Wraparound substitution
code including: • Description of population to be served that must meet a minimum set
of eligibility criteria such as:
o Severe emotional disturbance
o Multi-system (or documented risk of) involvement
• Training records in the Wraparound approach
• Plan for ongoing Wraparound coaching that meets a minimum set of
required supervision hours
• Plan for ongoing fidelity evaluation utilizing the WFI with expectation of
scoring no lower than the national average.
Contact Information
Florida SOC Project Managers
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Bruce Strahl Project Director - Children’s Mental Health System of Care Expansion Project Department of Children and Families [email protected] (850)717-4039 Anne Marie Sheffield. LCSW Project Director – Wraparound Orange Orange County Mental Health and Homeless Issues Division [email protected] (407)836-6507 Nicole Attong, LMHC FACES Project Director South Florida Behavioral Health Network [email protected] (786)507-7453