FLITE 2005-2006 Annual Report Richard M. Cochran, Dean April 20, 2006.

FLITE

2005-2006 Annual Report

Richard M. Cochran, DeanApril 20, 2006

This Year’s Report

FLITE People FLITE Kudos FLITE Services & Statistics FLITE 2005/06 Initiatives FLITE Unit Action Plan for 2006/2007 Questions and Comments

Our Mission Statement

FLITE promotes and advances Ferris State University’s present and future teaching, learning, research and informational inquiry by providing high quality collections, services and instruction.

FLITE People

Arrivals Departures New Assignments/Promotions

FLITE People - Arrivals

• Julia Buryk [PS]

• Kent Kachaterian [MP]

• Mellissa Manzagol [MP]

• Deborah McGowan (May ’06) [PS]

• Kristen Motz (May ’06) [PS]

• Sue Reynolds (p/t) [PS]

• Alison Scott (Jun ’06) [PS]

FLITE People - Departures

• Ray Dickinson (Jun ‘06)

• Carrie Forbes

• Anne Kelly

• Sue Nonhof

• Eileen Powell

• Jessica Rush

FLITE Kudos – Tenure/Promotions

Paul Kammerdiner (tenure)

Yuri Konovalov (tenure and promotion to Assoc. Professor)

David Scott (tenure and promotion to Assoc. Professor)

FLITE Kudos – New Assignments/Promotions

Joan Boroff - Secretary 2 Brenda Cook - Accounts Clerk 3 Kelly Dever – Lib. Asst. 2 (Interlibrary Loan Clerk) (f/t) Jeff Gabalis – Digital Media Specialist (f/t) David Scott - Access Services Librarian Helen Sobers - Lib. Asst. 3 (Access Services/Reserves Clerk) Shirley Sundell - Lib. Asst. 2 (Access Services Clerk) Joe Weber - Assistant Dean for Public Services Lingfei Xu - Lib. Asst. 3 (Lead Circulation Clerk) and numerous pay grade increases following CT audits

FLITE Kudos – Employee Recognition

Maureen Watson – Faculty Merit Award Laurie Wernette and Lingfei Xu – Ferris

Employee Leadership Development Program Carrie Forbes, Anne Kelly, Jessica Rush,

Paul Kammerdiner, Kathy Bearden - $3,000 Ferris Foundation Grant to develop mini- tutorials using Camtasia software

FLITE Kudos – Employee Recognition

Fran Rosen - Named to Michigan Library Consortium's Reference, Resource Sharing & Collections Member Forum

Richard Cochran – Elected to Executive Board of the Michigan Academic Library Council (MALC)

FLITE Kudos – Years of Service To be Recognized at the Annual Service Awards Celebration, April 25, 2006

Yuri Konovalov – 5 years David Scott – 5 years Rick Bearden – 15 years Diane Scrues – 30 years Chris Jacobs – 40 years

(On what her longevity was attributed to): “Red meat and gin.” -- Julia Child

FLITE Kudos – FLITE at ALA

FLITE Kudos - FLITE

FLITE Services and Statistics

Visitors in the Building Use of Study Rooms Use of Extended Hours Area Use of Seminar Rooms/Instructional Studios Use of Collections

Conventional Electronic

“Business” Statistics

FLITE Services and Statistics

Visitors in the Building

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000Ju

l-01

Nov

-01

Mar

-02

Jul-0

2

Nov

-02

Mar

-03

Jul-0

3

Nov

-03

Mar

-04

Jul-0

4

Nov

-04

Mar

-05

Jul-0

5

Nov

-05

Mar

-06

Use of Study Rooms (checkouts)

0

500

1000

1500

2000

2500

3000

3500

4000Ju

l-01

Oct

-01

Jan-

02

Apr

-02

Jul-0

2

Oct

-02

Jan-

03

Apr

-03

Jul-0

3

Oct

-03

Jan-

04

Apr

-04

Jul-0

4

Oct

-04

Jan-

05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Use of Extended Hours Area

0

100

200

300

400

500

Mar

-01

Sep

-01

Mar

-02

Sep

-02

Mar

-03

Sep

-03

Mar

-04

Sep

-04

Mar

-05

Sep

-05

Mar

-06

Seminar Room/Instructional Studio Usage

0

200

400

600

800

1000

1200

Jan-

02

Apr

-02

Jul-0

2

Oct

-02

Jan-

03

Apr

-03

Jul-0

3

Oct

-03

Jan-

04

Apr

-04

Jul-0

4

Oct

-04

Jan-

05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Use of Collections – Conventional*

* Books and reserve items

0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

Jul-0

1

Oct

-01

Jan-

02

Apr

-02

Jul-0

2

Oct

-02

Jan-

03

Apr

-03

Jul-0

3

Oct

-03

Jan-

04

Apr

-04

Jul-0

4

Oct

-04

Jan-

05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Use of Collections – Electronic*

* Online databases

0

100,000

200,000

300,000

400,000

500,000

600,000

Yearly Totals -- Database Hits

FY 99

FY 00

FY 01

FY 02

FY 03

FY 04

FY 05

FY 06part

ial

New Online Resources

Newsbank Access World Newspapers (hundreds of full text newspapers, US and international)

PsycARTICLES -- full-text articles from American Pscyhological Association and other journals

Online access to all the Springer & Kluwer periodical titles Subscriptions to the electronic editions of virtually all the Blackwell

titles (more than 700) JSTOR Biological Sciences collection Electronic access to a group of important health science journals

relevant to pharmacy, nursing & optometry from Ovid Medium/heavy duty truck: ASE test prep set.

New High-End Reference Works Acquired

Africana : The Encyclopedia of the African and African American Experience / 5 volumes

Literacy : Major Themes in Education / 4 volumes Encyclopedia of Forensic and Legal Medicine / 4 volumes Encyclopedia of Distance Learning / 4 volumes Encyclopedia of Disability / 5 volumes Encyclopedia of Philosophy / 10 volumes Special Educational Needs and Inclusive Education : Major

Themes in Education / 4 volumes Water Encyclopedia / 5 volumes

FLITE “Business” Statistics

Reference Questions – Monthly

Reference Questions – Monthly by Year

0

200

400

600

800

1000

1200

1400

1600

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

2001/02

2002/03

2003/04

2004/05

2005/06

Chat Reference Statistics

0

25

50

75

100

125

150

175

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Nu

mb

er

of

Tra

nsacti

on

s

2003

2004

2005

Library Instruction Sessions by Semester

0

50

100

150

200

250

300

350

400

2000 2001 2002 2003 2004 2005

Nu

mb

er o

f S

essi

on

s

Fall Winter Summer Total

Interlibrary Loan Transactions

-

1,000

2,000

3,000

4,000

5,000

1997-98 1998-99 1999-2000 2000-01 2001-02 2002/03 2003/04 2004/05

Nu

mb

er o

f T

ran

sact

ion

s

Lending

Borrowing

Acquisitions Expenditures Summary

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

1999-2000 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06projected

Fiscal Year

Acquisitions Expenditures by Format

$0

$200,000

$400,000

$600,000

$800,000

Books Electronic Serials

Books $186,206 21% $288,899 28% $240,000 21%

Electronic $103,574 12% $362,111 35% $550,000 48%

Serials $590,000 67% $393,934 38% $360,000 31%

FY99 FY05 FY06

Books Added to Collection

-500

500

1500

2500

3500

4500

5500

6500

FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05

No

. o

f T

itle

s

Titles Purchased Donations Added

Cataloging & Collection Size

16,053 Titles Cataloged in FY05 346,089 Total Volumes (Books & Bound

Journals) in Collection on July 1, 2005 1,220 Current Periodical Subscriptions

(Print & Microform) 12,585 Full-text Periodical Titles Available

Online (as of 2/15/2006)

Media Production Accomplishments - 1

Developed and implemented Work Order database to produce customer invoices and monthly administrative reports (digital file of sample report)

Distributed Media Production brochure and made seven “Media Production On the Road” visits to colleges

Shot approximately 1,000 hours of classroom activities Supported 235 hours of Distance Learning Room class activities Created new graphic identity for Cable Channel 21 and Cable

Channel 22 Kicked off the Academic Access series with seven programs and

30 hours of broadcast time Enhanced capabilities in scanning, including large-format film,

color slides and filmstrips Improved physical instructional space in Distance Learning room

Media Production Accomplishments - 2

Connected Distance Learning room using an Internet Protocol address to test future programming capabilities with a university in Turkey

Designed and produced materials for the Jim Crow Museum exhibits and fundraising activities as well as for the rededication of Williams Auditorium

Provided video support for the Spaghetti Bridge Contest, the Jack Hanna presentation, and the FSU Hall of Fame banquet

Media Production Accomplishments - 3

Progress on FLITE 2005/06 Initiatives

FLITE 2005/06 Initiatives – Learning-Centered University

Launched or substantially enhanced access to digital and conventional library materials (MeLCat patron-initiated interlibrary loan, state-wide courier delivery service, SFX full-text database integration).

Continued serials subscription conversion from microform to digital.

Expanded test group for e-Reserve program rollout. Offered application and tech-oriented professional development

sessions (FLITEC and InFLITE) to increase FLITE faculty and staff competencies.

Developed and deployed staff development activities tracking database

FLITE 2005/06 Initiatives – Work Together

Completed merger of Reference and Instruction and Circulation Services departments to form a new Public Services department.

Concluded FLITE CTA position audits, resulting in rewritten CTA job descriptions and upgrade of eleven positions, resolving salary inequities between FLITE employees and those working in other campus units.

Continued internal policy, procedure, and work process documentation effort; presently adding content to FLITE’s intranet.

Launched a substantial Media Production advertising effort to promote services; completed a work order tracking program to monitor outcomes.

Provided ongoing training spaces in FLITE to support the Banner Project.

FLITE 2005/06 Initiatives – Create an Engaged Campus

Continued development of W.N. Ferris website to support FSUS program.

Installed software and hardware to create the Ferris Institutional Repository (FIR) which will eventually provide perpetual storage space for valuable digital materials created by and about the University community.

Concluded hosting agreements for the Michigan Health Science Librarians Assn. archives and increased acquisition of local history materials.

Followed long-standing commitment to provide space for on and off-campus organization meetings and conferences.

Unit Action Plan Submission 2006/2007

General

In support of Grants and External Contracts Task Force, FLITE will upgrade its single-user license for the digital Foundation Directory to a campus-wide license. Investigate feasibility of hosting a Foundation Center Cooperating Collection.

Develop plans to maintain integrity of FLITE’s electronic functionality in light of IT support changes proposed by ATS and TAC.

Evaluate and plan for FLITE space utilization to address the issues of Shelving that was expected to last until 2016 is now 90% full Repurposing space freed by FCTL and TAC departures to

support FLITE service expansion

Library Systems and Operations (LSO)

Activate interdepartmental partnerships between LSO and Public Services to promote the use of new books, including showcasing of new titles, adding cover art and tables of contents to online catalog, and reinstating a monthly New Books list on the library web site with links to catalog records, cover art, etc.

Evaluate means of enhancing access to print periodicals, including shelving arrangements.

Launch pilot project over the next year to provide access to 27,000 academic, electronic books from ebrary.

Continue Media Production’s support of classroom instruction by promoting use and expansion of their customized services.

Continue outreach through “Media Production On the Road” exhibit to each of the colleges; continue to be proactive in soliciting and guiding projects, and continue to present at prominent events such as Faculty Week, New Faculty Orientation, and Topics in Teaching sessions.

Continue to help support student recruitment through the design, production, and distribution of marketing materials.

Media Production

Public Services

Continue assessment efforts, particularly with regard to library instruction and reference services.

Expand existing training activities to include reference-related training for library assistants and part-time staff.

Create and/or review and revise FLITE copyright guidelines and procedures to govern electronic reserves, traditional reserves, interlibrary loan, etc.; these should be tied to the university’s copyright policy.

Implement ILLiad interlibrary loan software to increase efficiency, reduce processing time, and gather data.

Special Collections

In view of many upcoming faculty retirements, launch a directed solicitation effort to encourage the donation of personal papers to the Archives. Coordinate effort with colleges and the emeriti association.

Complete transition following retirement of Ray Dickinson and assignment of Paul Kammerdiner as Government Documents Librarian.

QUESTIONS AND COMMENTS

Thanks for coming!