FlexSim Polska Szkolenia Kompetencyjne - WSIZ · PDF fileORGANIZATION The suppliers and their customers, internal and external, form links in supply chains which produce the organization's

FlexSim Polska

Szkolenia Kompetencyjne

Operations management

Part 4. TQM model

TQM model

• Customer supplier chains (core)

• System, tools and teams

• Soft outcomes – commitment, culture and communications

• Based on J Oakland and P Morris, TQM. Pictorial guide for managers, CIM, Warszawa, 2000.

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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Is everything clear? Let’s check it. Test yourself

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TQM model

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