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Fleurieu Regional Waste Authority Annual Report 2010/2011 Page 1 FLEURIEU REGIONAL WASTE AUTHORITY 2010/2011 ANNUAL REPORT
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Page 1: FLEURIEU REGIONAL WASTE AUTHORITY 2010/2011 ANNUAL …fleurieuregionalwasteauthority.com.au/wp-content/uploads/... · 2019-05-16 · Fleurieu Regional Waste Authority Annual Report

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FLEURIEU REGIONAL WASTE AUTHORITY

2010/2011 ANNUAL REPORT

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FLEURIEU REGIONAL WASTE AUTHORITY

ANNUAL REPORT 2010/2011

TABLE OF CONTENTS

Page No.

Who We Are ........................................................................................................................... 3

The Chairman’s Statement .................................................................................................... 5

Our Board ............................................................................................................................... 7

Message from the Executive Officer .................................................................................... 11

Report from Regional Coordinator for Operations, Contracts and Education…………………..14

Organisational Structure ...................................................................................................... 16

General Purpose Financial Report for the Year ended 30 June 2011 .................................. 17

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WHO WE ARE In 2007 the Constituent Councils of the Fleurieu Region unanimously adopted the Fleurieu Peninsula Regional Waste Management Strategy. The report contained 60 recommendations on a regional waste management approach to be implemented over the next 5 – 10 years. A key recommendation of the strategy was that if Councils decided to own and operate common assets, then they should establish a Regional Subsidiary pursuant to Section 43 of the Local Government Act, 1999. The Fleurieu Regional Waste Authority (FRWA) was subsequently established as a regional subsidiary by the Alexandrina Council, the City of Victor Harbor, Kangaroo Island Council and the District Council of Yankalilla. The FRWA Charter was approved in January 2010 and gazetted on 11 February 2010. Under our Charter, FRWA is responsible for providing and operating waste management services on behalf of the four councils. This includes the operation of five waste transfer stations (WYSs) and the provision of waste, recycling and green waste collection services, public litter and event bins collection for the Constituent Councils. The Charter establishes the Objects and the Purposes of the Authority under section 1.7 as follows: “The Authority is established for the following objects and purposes:

To educate, engage and motivate the Constituent Councils’ communities to achieve the practical reduction of waste through reuse and recycling initiatives;

To facilitate and coordinate the management of waste on behalf of the Constituent Councils including collection, treatment, disposal and recycling within the Region;

To facilitate and coordinate the management of waste outside the Region for which the Authority is or may become responsible including the collection, treatment, disposal and recycling of waste;

To develop and implement policies designed to improve the management of waste and recycling programmes and practices within the Region;

To regularly review the Region’s management of waste and recycling practices and policies;

To provide and operate a place or places in the Region or outside the Region for the treatment, recycling and disposal of waste collected by the Authority, including operating transfer stations;

To develop further co-operation between Constituent Councils in the collection, treatment, recycling and disposal of waste for which the Constituent Councils are or may become responsible;

To minimise the volume of waste collected in the areas of the Constituent Councils which is required to be disposed of by landfill;

To provide a forum for discussion and/or research for the ongoing improvement of the management of waste.

The Authority must in the performance of its objects and purposes and in all of its plans, policies, and activities give due weight to economic, social and environmental considerations”. The mission of FRWA is to:

Manage waste is a sustainable way to benefit current and future generations by:

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o Strong, positive regional partnerships o Effective communication and promotion o Economic development within the region o Exemplary waste collection and management services o Sustainable and equitable resource management.

The vision of FRWA is “Councils working together to achieve sustainable waste and resource management”. This reflects Target 3.8 of South Australia’s Strategic Plan – “To reduce waste to landfill by 25% by 2014”. A Board has been appointed with an Independent Chair to govern and lead the Authority and an Elected Member and Officer from each Constituent Council. The inaugural meeting of the Board was held on 17 February 2010. The Board, through a recruitment agency, recruited an Executive Officer who commenced on 5 July 2010. The Constituent Councils have empowered FRWA to deliver the waste collection services across the region and co-operatively manage each WTS in the region. These services are covered by a Service Level Agreement with each Council setting out the Key Performance Indicators (KPI’s) that must be achieved and the agreed budgets to deliver the services. The services will be benchmarked against comparable services provided by Local Government and the Private Sector. The administration and management of FRWA is provided in-house to ensure a competent and cost effective solution. Experienced and dedicated staff from Constituent Councils have been transferred into FRWA and then covered by a negotiated Enterprise Agreement that fosters a culture of providing superior waste management services to the Fleurieu communities. FRWA uses the expertise within the organisation to provide management services to Constituent Councils in transfer station operations and kerbside collection of wastes and other environmental activities.

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THE CHAIRMAN’S STATEMENT by Catherine Cooper On behalf of FRWA, it is my pleasure to present the Annual Report for the 2010/2011 financial year. This is the first Annual Report of the Authority, with the Authority only commencing operations on 1 December 2010. Pursuant to Section 5.3.1 of its Charter, the Authority must submit to Constituent Councils by 30 September in each year a report on the work and operations of the Authority for the preceding financial year. This report must detail achievements of the aims and objectives of its Business Plan and incorporate the audited financial statements of the Authority for the relevant financial year and any other information or reports as required by the Constituent Councils or prescribed by the Local Government Act, 1999. I am pleased to report that FRWA has discharged its responsibilities since its inception under the Charter in a fiscally and environmentally responsible manner. The Board has continued to pursue the five objectives and strategies adopted as part of the FRWA Business Plan 2010-2013 and the 10 Year Strategic Plan 2010-2020. These are: 1. Educating and informing the community on recycling, resource recovery and responsible waste

management 2. Providing a sustainable and cost effective kerbside collection service for Constituent Councils 3. Managing services and infrastructure that will enable efficient and effective waste management for

Constituent Councils 4. Promoting and researching ecologically sustainable waste management and actively representing

Constituent Councils. 5. Meeting the highest standards for a Local Government Regional Subsidiary in governance. In pursuit of these directions over the past 12 months:

A call centre has been established for the community to respond to the collection services and a reporting framework to measure performance has been put in place

The community is being progressively informed of the new Authority, the services it provides and how to take responsibility for managing its waste

FRWA has responded on behalf of its Constituent Councils to policies on waste management in the State and Federal spheres and has been an active advocate for Constituent Councils regarding Local Government waste management to all stakeholders

FRWA continues to monitor waste technology and the introduction of food waste into the green waste stream. This is likely to have an impact on the composting operation at Goolwa and the cost is sensitive to the type of container provided to the community

FRWA has established relationships with neighbouring regional waste authorities with a view to providing further economies of scale for its Constituent Councils.

The Fleurieu Region faces many challenges in meeting community expectations for waste management. In addition, the population of the region is expected to double over the next decade which will add to the costs and infrastructure required.

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I would like to thank my fellow Board members for their continued support and encouragement and I particularly congratulate the Executive Officer, other staff and landfill operators for their hard work and contribution to placing the Authority on such a sound strategic and financial footing to meet the challenges ahead.

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OUR BOARD FRWA is governed by a nine member Board comprising an Independent Chair to govern and lead the Authority and eight other members, with an Elected Member and Officer from each Constituent Council.

Catherine Cooper – appointed Chair of the Board in February 2010 Catherine has had senior management experience with major national and multi national agribusiness organisations including Elders Ltd, Futuris Corporation, Fosters Brewing Group and Bendigo Bank. Her management experience includes roles such as General Manager and Group Company Secretary of the Public Company Group (incorporating 50 subsidiaries). Catherine also has expertise in specialist areas including IT, telecommunications, corporate services and contracts, banking and audit functions, HR and all aspects of corporate governance. Combining a legal and business background, Catherine has strong expertise in areas including strategic planning, project management, risk management, business re-engineering, corporate governance and change management.

At a board level, Catherine has had wide involvement as both Chairperson (e.g. FRWA, Dairy Authority of SA, Fisheries Council of SA, Fisheries and Aquaculture Research Advisory Council) and Director of a number of organisations (including Minda Inc, Repatriation General Hospital, Rural Solutions SA Board, Law Guard Pty Ltd, ETSA Park).

Kym McHugh, Mayor Alexandrina Council – appointed February 2010 Mayor Kym McHugh is a primary producer who owns and operates a family dairy between Mount Compass and Goolwa. He also has farming properties on Hindmarsh Island and at Finniss. Kym has been in local government since 1989 and has been the Mayor of Alexandrina Council since 1997. Kym was elected to the position of President of the Local Government Association for a two year term in June 2011. As well as being a Board member of FRWA, Kym is also the Chair of the Alexandrina Council Machinery and Waste Management Committee, the Alexandrina Bushfire Prevention Committee, Alexandrina Sustainable Agriculture Round Table and was the former Chairman of the River Port of Goolwa Authority. His external appointments include Deputy Chair, National Seachange Taskforce, Board Member, Regional Community Consultative Council, Invited Observer on the River Murray Advisory Committee, past Chair of the South Central Area Consultative Committee and of the SA Country Fire Services Board. Kym also served two terms on the Regional Community Consultative Council.

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Simon Grenfell, Staff Member, Alexandrina Council – appointed February 2010 Simon Grenfell is the General Manager Engineering Services for Alexandrina Council. He has over 15 years experience in civil engineering and project management. Simon currently manages the construction and maintenance of Council's infrastructure including roads, footpaths, stormwater, recreation and open space, public facilities and waste water treatment plants. Simon has been the manager of waste services at Alexandrina Council for the last four years and is a board member of two Regional Waste Authorities, including FRWA.

Councillor Tim Telfer, City of Victor Harbor – appointed 29 November 2010 Tim has spent over 20 years in the building industry, most of it self employed, and for eight years had an involvement in motor repair/petrol retail. For the last 15 years Tim has been self employed in the private garbage collection industry. Tim is closely involved as a director of Green Recycled Organic Waste Pty Ltd which has developed ventilated bins for the collection of green waste for high quality recycling. Tim’s community experience includes past president of Lions Club South Coast and past president and life member of the Victor Harbor Yacht Club. In 2010 Tim was elected as a councillor of the City of Victor Harbor.

Glenn Sanford, Executive Staff Member, City of Victor Harbor – appointed September 2010 Glenn heads the City of Victor Harbor’s Environment & Infrastructure Services area and has significant specialist local government knowledge. He is widely recognised within local government in South Australia as a key infrastructure manager. Glenn’s work with local government includes all areas of engineering, contract management, contract preparation, stormwater, roads, bridges and reserve development and all aspects infrastructure implementation and design, project management, environment and management advice. Glenn’s skills are utilised in coaching and in mentoring key personnel within the local government sector. Glenn has a keen passion for, and appreciation of, the environment in which local government operates with considerable experience spanning over 30 years in State and Local Government: this includes leading a team of 40 skilled and experienced staff within the Environment and Infrastructure Services division for the City of Victor Harbor. Glenn’s area of practice in local government includes engineering, contracts, project management, environment and management. Glenn is a member of the Institute of Public Works Engineering Australia.

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Councillor Malcolm Boxall, Kangaroo Island Council – appointed in February 2010 As a farmer and builder, Malcolm has lived in the Cygnet River area all of his life and has taken an active part in the Kangaroo Island community. Being a member of the Kangaroo Island Council for 17 years, Malcolm is interested in all aspects of Council activities; with waste management being a special interest. The Council has been challenged with significant changes in waste management over the last few years.

Andrew Boardman, Staff Member, Kangaroo Island Council – appointed June 2011 With 25 years of experience at a senior level in businesses in the developed and developing world, Andrew is well qualified in the art of shaping and delivering organisational success. He has led businesses through periods of intense upheaval and change with profitable and equitable results. Working with leading organisations in primary industry, FMCG and oil/gas sectors in Europe and Oceania at director level, Andrew has been responsible for creating and implementing successful strategies to change the way these companies face and respond to business pressures. As a recent appointee to the role of Chief Executive Officer of Kangaroo Island Council, Andrew now has the challenge of building Council capacity and working with the community where required to take advantage of Federal and State Government initiatives to grow the economy and the potential of the Island.

Councillor Malcolm Schlein, District Council of Yankalilla – appointed February 2010 Malcolm has served Yankalilla as a Councillor for 12 years and was formerly Council's representative on, and Chair of, the Fleurieu Regional Development Board.

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Rod Kleeman, Staff Member, District Council of Yankalilla – appointed February 2010 Rod has worked in local government as an Environmental Health Officer for 23 years and has been at the District Council of Yankalilla for the past 11 years. Prior to that, Rod was employed by the South Australian Health Commission as an Environmental Health Officer for nine years and worked as a Meat Inspector for the Department of Primary Industry for four years.

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MESSAGE FROM THE EXECUTIVE OFFICER by Marina Wagner

This is my first annual report as Executive Officer since joining FRWA in July 2010 and I would like to thank the Board members and staff for their continued support. From my perspective, FRWA’s vision of “Councils working together to achieve sustainable waste and resource management” really gets to the core of what FRWA is about – the management of waste in a sustainable way to benefit current and future generations in the Fleurieu region.

In July 2010 FRWA “offices” commenced with a couple of workstations in the offices of the District Council of Yankalilla. Over the first months, the Council’s staff also provided us with invaluable administrative and financial assistance which significantly supported FRWA’s start up tasks. All Constituent Councils and the FRWA Board have commended the District Council of Yankalilla for its active support to the Authority during this critical stage. Following the consideration of different options for a more central location for the Authority offices, FRWA moved into a small office area at the Alexandrina Works Depot in Goolwa. This time is was Alexandrina Council that went out of its way to ensure FRWA could move into its new home before Christmas 2010. FRWA’s People and Occupational Health, Safety and Wellbeing (OHSW) Commencing in July 2010 with my appointment, staff numbers grew with the appointment of the Regional Coordinator for Operations, Contracts and Education in August, the Senior Finance Payroll and Administration Officer in November, secondment of 18 staff from other Councils in December and with the appointment of the first truck driver in May 2011. While all seconded staff worked under the Enterprise Bargaining Agreements of their home Councils during the transitional 12 month period, FRWA commenced the negotiation of its own 3 year Enterprise Bargaining Agreement and aims to finalise this in November 2011. At critical times during the start up process, volunteers, contractors and project officers provided invaluable additional assistance to ensure tight deadlines could be met. FRWA is proud of its good record in OHSW and continuously works with its people to maintain good standards and further improve the awareness of, and the implementation of, high OHSW standards.

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Governance/Business Structures During the start up date of the Authority from July 2010 to 1 December 2010 the focus was on the establishment of all governance and business structures necessary to undertake business (e.g. opening up of a bank account, registration of a business name, purchase and set up of accounting and payroll systems, set up of office accommodation etc.). This included the establishment of relationships with financial institutions, insurances, major suppliers etc. in preparation for the operational stage of FRWA. Service Level Agreements were developed for all waste services and a reporting framework is in place for the Constituent Councils to enable the FRWA Board to measure performance against the agreed Key Performance Indicators. FRWA has, in cooperation with other regional waste authorities and with the assistance of expert consultants, developed policies and procedures that govern FRWA human resources, financial and business management as well as the work of the FRWA Board. Financial Management Systems Structures and programs for FRWA’s financial management (in accordance with the requirements under the Local Government Act, 1999 and its relevant regulations) have been implemented and the first budget review was approved by the FRWA Board and all Constituent Councils. Results of a financial management audit at the end of the 2010/2011 financial year have confirmed FRWA’s expected results and performance. A complete copy of the Audited Financial Statement 2011 forms part of this report. Commercial Customers In addition to the four Constituent Councils as its main customers, FRWA also secured approximately 300 additional commercial customers that use the five WTS sites and collection services on a regular basis. Constituent Councils Good working relationships with all Constituent Councils ensured a smooth transition of business to FRWA in all relevant areas of human resources management, operation, financial management and assets management on 1 December 2010. On that date, FRWA took over the operation of the WTSs at Goolwa, Kingscote, Strathalbyn, Victor Harbor and Yankalilla, the cleaning of public toilets for the City of Victor Harbor, the kerbside collection of recyclables and green waste and the management of all public litter bins and event bins. FRWA has also taken over the management of electronic waste, the Drum Muster Program, the Mobile Phone Muster Program, the coordination of ChemCollect and the household hazardous waste collections. Cooperation with Constituent Councils on funding applications for infrastructure from Zero Waste SA (ZWSA) ensured that the majority of the funding applications were successful. ZWSA funding since 2010 has totalled $363,083. With a contribution of $1,077,603 from Constituent Councils and FRWA plus $40,000 from other sources, the total of $1,480,686 will provide for Alexandrina Council an extension of their composting area, a salvage and WTS shed at Strathalbyn as well as a recycling centre and WTS for the City of Victor Harbor, a Kangaroo Island baler and the Authority’s Regional Coordinator position.

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FRWA has worked closely with its Constituent Councils to review the original 3 year Business Plan and 10 year Strategic Plan and first revisions of both documents were approved by the FRWA Board and Constituent Councils earlier this year. The in-house provision of all kerbside collection services across all four Councils, progressively commencing from 1 July 2011, was confirmed as well as the transition of the bulky waste station management on Kangaroo Island from July 2011. Early in the year, FRWA commenced preparation for all new services, the key focus being on truck acquisition and recruitment of drivers. In parallel, all associated services such as transport, processing and disposal of waste streams were reviewed and restructured to ensure benefits through economies of scale can be utilised for the benefit of the Constituent Councils. At the same time, the scope and quality of services on WTSs were reviewed and the first improvements have been implemented to ensure a better use of FRWA’s resources. Business, Government and Community Relations FRWA has established good working relationships with other regional waste authorities, local government and state agencies, expert consultants, commercial operators and the local media. Wherever possible, FRWA utilises local and regional businesses and services which have greatly supported the Authority to achieve major milestones during the challenging set up period.

The Authority is focussed on understanding the need for, and provision of, an excellent service to the community in waste and resource management. The Authority has commenced customer satisfaction surveys, has regular contact with community groups, provides support to those groups and provides regular information in local media and on our web page (www.frwa.com.au).

FRWA is also represented on relevant state-wide and national industry stakeholder working groups and forums and is an active member of the Waste Management Association of Australia. Looking ahead

A Service Level Agreement (SLA) will be prepared for the maintenance of the truck fleet

FRWA will continue to review and renegotiate regional contracts for cartage, processing and disposal across the region to gain the economies of scale for the shared services regional approach

FRWA is progressively developing policies, procedures and delegations for approval by the Board and for regular review

Funding models for the operation of regional facilities are being developed

The introduction of food waste co-collection with a fortnightly green waste, recycling and waste collection system is being investigated.

In reflecting on the past year, I would like to thank the Board members for their support and FRWA staff for their contribution to the Authority’s success to date. I look forward to capitalising on this success in the future.

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REPORT FROM REGIONAL COORDINATOR FOR OPERATIONS, CONTRACTS AND EDUCATION by Bill O’Regan

Occupational Health and Safety

A broad range of new policies, procedures and task specific Safe Work Procedures (SWPs) were developed to cover all relevant tasks across the FRWA operations. Associated risk assessments were carried out in consultation with employees. In addition:

Inductions to SWPs were provided to staff

A safety committee was created where high level issues can be raised and discussed

‘Tool box’ talks are also carried out on site on a monthly basis thereby empowering frontline staff to assist and take ownership.

This has all resulted in the creation of a safe work platform, with the FRWA team operating well below industry incident rates.

Team

New team members for kerbside collection were recruited along with the merging of existing staff. A strong focus on developing good team principles of co-operation and integrity assisted with a smooth ‘Council to FRWA’ transition and delivered satisfactory performance results throughout the period. An ‘open door’ policy to management has been fostered where issues, ideas and innovation are discussed. Plant & Equipment

Quotations were called for new Robotic Arm Collection Vehicles (RACVs) for kerbside collection through the Local Government Authority ‘local buy’ arrangement and 8 IVECO (Euro 5) / MacDonald Johnston compactors were purchased. Allowing for some teething problems, early indications show that these vehicles will meet the current expectations and requirements into the future. In addition, the ability of these vehicles to deliver on high performance with low emissions will play a significant role in helping to reduce FRWA’s carbon footprint.

An assessment of existing plant & equipment for ‘fit for purpose’ resulted in the introduction of more efficient and effective operations across the waste and recycling depots. Kerbside Services

Plans were put in place to enable the successful implementation of a FRWA kerbside collection service which commenced on 1 July 2011. The plans included the provision of waste, recycling and green waste services to some 26,700 properties across an area of 7,300 square kilometres as well as weekly, and sometimes daily, collection of over 1,600 public bins.

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The challenge to deliver these services at frequencies varying from council to council, while at the same time maximising plant and staff utilisation, was achieved. The process included the abovementioned plant and equipment, induction of new and existing staff, designing of new regional collection rounds as well as community information and education. The new collection day calendar, while requiring some initial fine tuning, proved to be the correct format for the new kerbside collection services for both current and future requirements.

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Hon. Paul Caica, MP, Minister for the Environment and Conservation and Glenn Sanford, Site Supervisor for

FRWA’s Waste and Recycling Depot in Goolwa with a new FRWA fleet truck

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GENERAL PURPOSE FINANCIAL REPORT

FOR THE YEAR ENDED 30 JUNE 2011

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