Five Customer Experience Trends to Watch in 2016

Page 1 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=1' data-page='1' class='cut-thumb lazyload' alt='Page 1: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/1.jpg' width='140' height='200' /> Page 2 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=2' data-page='2' class='cut-thumb lazyload' alt='Page 2: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/2.jpg' width='140' height='200' /> Page 3 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=3' data-page='3' class='cut-thumb lazyload' alt='Page 3: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/3.jpg' width='140' height='200' /> Page 4 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=4' data-page='4' class='cut-thumb lazyload' alt='Page 4: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/4.jpg' width='140' height='200' /> Page 5 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=5' data-page='5' class='cut-thumb lazyload' alt='Page 5: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/5.jpg' width='140' height='200' /> Page 6 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=6' data-page='6' class='cut-thumb lazyload' alt='Page 6: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/6.jpg' width='140' height='200' /> Page 7 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=7' data-page='7' class='cut-thumb lazyload' alt='Page 7: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/7.jpg' width='140' height='200' /> Page 8 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=8' data-page='8' class='cut-thumb lazyload' alt='Page 8: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/8.jpg' width='140' height='200' /> http://www.techfestconf.com/customer-experience/aus/blog/industry-research/customer-experience-tech-fest-2016-research-report/ Page 9 <img data-url='document/five-customer-experience-trends-to-watch-in-2016.html?page=9' data-page='9' class='cut-thumb lazyload' alt='Page 9: Five Customer Experience Trends to Watch in 2016' loading='lazy' src='data:image/gif;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+P+/HgAFhAJ/wlseKgAAAABJRU5ErkJggg==' data-src='https://reader035.cupdf.com/reader035/viewer/2022070509/58a655cf1a28ab1c5b8b48db/html5/thumbnails/9.jpg' width='140' height='200' /> http://www.techfestconf.com/customer-experience/aus

Five Customer Experience Trends to Watch in 2016

Technology