First-Time Login Instructions Personal and Streamlined Business Online Banking Follow these instructions to login to Personal Online Banking and Streamlined Business Online Banking. If you need help with your login, please contact Online Services at 877-754-5074. Gather your temporary user ID and temporary password If you have not received your temporary user ID and temporary password by Wednesday, October 19, 2011, call 1-877-754-5074 immediately! You will need both your temporary user ID and temporary password to login to Online Banking. Turn over to reveal your Temporary Personal Online Banking User ID Your Name 1234 Your Street Anywhere, WA 99999 ||||||||||||||||||||||||||||||| Save this number for your first login on or after October 24, 2011. CRITICAL INFORMATION! Save until 10/24/11 CRITICAL INFORMATION! Save until 10/24/11 Turn over to reveal your Temporary Personal Online Banking Password CRITICAL INFORMATION! Save until 10/24/11 CRITICAL INFORMATION! Save until 10/24/11 Save this number for your first login on or after October 24, 2011. Joe Somebody 1234 Your Street Tacoma, WA 99999-9999 Visit www.ColumbiaBank.com As of October 24, 2011 you will access Online Banking at www.ColumbiaBank.com. The Personal and Streamlined Online Banking login appears in a box on the upper left side of the page. Enter your user ID & click the “Login” button Type your user ID in the box and click the “Login” button or press your enter key. You will be redirected to the password screen. DO NOT click the enroll link. All former First Heritage Bank Online Banking customers have already been enrolled. Enter your password Enter your temporary password without spaces. Click the “Login” button. Continued on reverse Online Services: 1-877-754-5074 www.columbiabank.com Member FDIC Equal Housing Lender