First Look Clinic Exchange Server 2010

8/6/2019 First Look Clinic Exchange Server 2010

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SAMPLE – FOR INFORMATIONAL PURPOSES ONLY

10133B

First Look: What’s New in Microsoft® Exchange Server 2010




Information in this document, including URL and other Internet Web site references, is subject to change without notice.

Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people,

places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain

name, e-mail address, logo, person, place, or event is intended or should be inferred. Complying with all

applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this

document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means

(electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission

of Microsoft Corporation.

The names of manufacturers, products, or URLs are provided for informational purposes only and Microsoft makes no

representations and warranties, either expressed, implied, or statutory, regarding these manufacturers or the use of the

products with any Microsoft technologies. The inclusion of a manufacturer or product does not imply endorsement of

Microsoft of the manufacturer or product. Links are provided to third party sites. Such sites are not under the control of

Microsoft and Microsoft is not responsible for the contents of any linked site or any link contained in a linked site, or any

changes or updates to such sites. Microsoft is not responsible for webcasting or any other form of transmission received

from any linked site. Microsoft is providing these links to you only as a convenience, and the inclusion of any link does not

imply endorsement of Microsoft of the site or the products contained therein.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering

subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the

furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual

property.

© 2010 Microsoft Corporation. All rights reserved.

Microsoft, Microsoft Press, Access, Active Directory, ActiveSync, BizTalk, Excel, Forefront, Groove, Hyper-V, Internet

Explorer, MS, Outlook, PerformancePoint, PowerPoint, SharePoint, SQL Server, Virtual Earth, Visio, Visual Studio,

Windows, Windows Live, Windows Mobile, Windows PowerShell, Windows Server and Windows Vista are either

registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

All other trademarks are property of their respective owners.

Product Number: 10133B

Released: 01/2010




NOTE

This sample of First Look Clinic material (―Material‖) is provided for informational purposes only. You

may not copy, adapt, modify, prepare derivative works of, distribute, display publicly, or resell this

Material in any form. This Material is provided to you ―As Is‖. Microsoft makes no warranties, express

or implied.


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Acknowledgements Microsoft Learning would like to acknowledge and thank the following for their

contribution towards developing this title. Their effort at various stages in the

development has ensured that you have a good classroom experience.

Stan Reimer –

Content Developer Stan Reimer is president of S. R. Technical Services Inc, and he works as a consultant,

trainer and author. Stan has extensive experience consulting on Active Directory andExchange Server deployments for some of the largest companies in Canada. Stan is the

lead author for two Active Directory books for Microsoft Press, and is currently working

on an Exchange Server 2010 Best Practices book, also for Microsoft Press. For the lastsix years, Stan has been writing courseware for Microsoft Learning, specializing in

Active Directory and Exchange Server courses. Stan has been an MCT for 11 years.

David Elfassy – Technical Reviewer Senior Technical Advisor – Netlogon Technologies inc. | Kalleo inc. MCSA, MCSE,

MCTS, MCITP, MCTMVP: Exchange Server




Table of Contents

Introduction

Introduction ........................................................................................................................................ iClinic Materials ................................................................................................................................. iiMicrosoft Learning Product Types................................................................................................... ivMicrosoft Certification Program ....................................................................................................... viFacilities .......................................................................................................................................... xiiAbout This Clinic............................................................................................................................ xiiiPrerequisites................................................................................................................................... xvClinic Outline................................................................................................................................. xvii

Session 1: Microsoft Exchange Server 2010 –

Enhancing the User Experience

Session Overview ......................................................................................................................... 1-1Section 1: Exchange Server 2010 Design Goals ......................................................................... 1-2Section 2: Client Access Features.............................................................................................. 1-11Section 3: Message Policy and Compliance Features ............................................................... 1-33Section 4: Unified Messaging Features...................................................................................... 1-51Section 5: Federated Sharing Features ..................................................................................... 1-57

Session 2: Microsoft Exchange Server 2010 – Enhancing the Exchange Administrator Experience

Session Overview ......................................................................................................................... 2-1Section 1: Message Transport Features ...................................................................................... 2-2Section 2: Mailbox Server Features ........................................................................................... 2-14Section 3: Database Availability and Site Resilience ................................................................. 2-21Section 4: Administration and Management Tools..................................................................... 2-38Section 5: Transitioning from Previous Versions of Exchange Server....................................... 2-51Clinic Evaluation ......................................................................................................................... 2-65




Introduction

Table of Contents

Introduction i

Clinic Materials ii

Microsoft Learning Product Types iv

Microsoft Certification Program vi

Facilities xii

About This Clinic xiii

Prerequisites xv

Clinic Outline xvii




Information in this document, including URL and other Internet Web site references, is subject to change without

notice. Unless otherwise noted, the example companies, organizations, products, domain names, e- mail

addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real

company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or

should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting

the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval

system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or

otherwise), or for any purpose, without the express written permission of Microsoft Corporation.

The names of manufacturers, products, or URLs are provided for informational purposes only and Microsoft

makes no representations and warranties, either expressed, implied, or statutory, regarding these manufacturers

or the use of the products with any Microsoft technologies. The inclusion of a manufacturer or product does not

imply endorsement of Microsoft of the manufacturer or product. Links are provided to third party sites. Such

sites are not under the control of Microsoft and Microsoft is not responsible for the contents of any linked site or

any link contained in a linked site, or any changes or updates to such sites. Microsoft is not responsible for

webcasting or any other form of transmission received from any linked site. Microsoft is

providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of

Microsoft of the site or the products contained therein.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights

covering subject matter in this document. Except as expressly provided in any written license agreement from

Microsoft, the furnishing of this document does not give you any license to these patents, trademarks,

copyrights, or other intellectual property.

Copyright © 2010 Microsoft Corporation. All rights reserved.

Microsoft, Microsoft Press, Access, Active Directory, ActiveSync, BizTalk, Excel, Forefront, Groove, Hyper-V,

Internet Explorer, MS, Outlook, PerformancePoint, PowerPoint, SharePoint, SQL Server, Virtual Earth, Visio,

Visual Studio, Windows, Windows Live, Windows Mobile, Windows PowerShell, Windows Server, and Windows

Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other

countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective

owners.



iv Introduction

Introduction



Introduction i

SAMPLE –

FOR INFORMATIONAL PURPOSES ONLY

Clinic Materials

The following materials are included with your kit:

• Student workbook . The student workbook contains the material covered in class.

• Clinic evaluation. At the end of the clinic, you will have the opportunity to complete an

online evaluation to provide feedback on the clinic, training facility, and instructor.

To provide additional comments or feedback on the clinic, send e-mail to

[email protected]. To inquire about the Microsoft Certification Program, send

e-mail to [email protected].

mailto:[email protected]










Introduction iii

Document Conventions

The following conventions are used in clinic materials to distinguish elements of the text.

Convention Use

Bold Represents commands, command options, and syntax that must be

typed exactly as shown. It also indicates commands on menus and

buttons, dialog box titles and options, and icon and menu names. Italic In syntax statements or descriptive text, indicates argument names or

placeholders for variable information. Italic is also used for introducing

new terms, for book titles, and for emphasis in the text.

Title Capitals Indicate domain names, user names, computer names, directory names,

and folder and file names, except when specifically referring to case-

sensitive names. Unless otherwise indicated, you can use lowercase

letters when you type a directory name or file name in a dialog box or at a

command prompt.

ALL CAPITALS Indicate the names of keys, key sequences, and key combinations—for

example, ALT+SPACEBAR.

monospace Represents code samples or examples of screen text.

[ ] In syntax statements, enclose optional items. For example, [filename] in

command syntax indicates that you can choose to type a file name with

the command. Type only the information within the brackets, not the

brackets themselves.

{ } In syntax statements, enclose required items. Type only the information

within the braces, not the braces themselves.

| In syntax statements, separates an either/or choice.

X Indicates a procedure with sequential steps.

... In syntax statements, specifies that the preceding item may be repeated.

. Represents an omitted portion of a code sample.

.

.



iv Introduction

SAMPLE –


Microsoft Learning Product Types

Microsoft Learning offers the following instructor-led products. Each is specific to a

particular audience type and level of experience. The different product types also tend to

suit different learning styles. These types are as follows:

• Courses are for information technology (IT) professionals and developers who are

new to a particular product or technology and for experienced individuals who prefer

to learn in a traditional classroom format. Courses provide a relevant and guided

learning experience that combines lecture and practice to deliver thorough coverage

of a Microsoft product or technology. Courses are designed to address the needs of learners engaged in planning, design, implementation, management, and support

phases of the technology adoption life-cycle. They provide detailed information by

focusing on concepts and principles, reference content, and in-depth hands-on lab

activities to ensure knowledge transfer. Typically, the content of a course is broad,

addressing a wide range of tasks necessary for the job role.

• Workshops are for knowledgeable IT professionals and developers who learn best

by doing and exploring. Workshops provide a hands-on learning experience in which

participants use Microsoft products in a safe and collaborative environment based on

real-world scenarios.

• Clinics are for IT professionals, developers and technical decision makers. Clinicsoffer a detailed ―how to‖ presentation that describes the features and functionality of

an existing or new Microsoft product or technology, and that showcases product

demonstrations and solutions. Clinics focus on how specific features will solve

business problems.



Introduction v

Microsoft Learning Product Types (continued )

• First-look Clinics are products specifically designed to deliver early content or

critical information that Product Groups or other internal customers need

communicated quickly and broadly. The First Look products convey knowledge-

based (not skills-based) information to an audience profile identified as high-level

Business Decision Makers.

• Hands-on Labs provide IT professionals and developers with hands-on experience

with an existing or new Microsoft product or technology. Hands-on labs provide a

realistic and safe environment to encourage knowledge transfer by learning throughdoing. The labs provided are completely prescriptive so that no lab answer keys are

required. There is very little lecture or text content provided in hands-on labs, aside

from lab introductions, context setting, and lab reviews.



vi Introduction

SAMPLE –


Microsoft Certification Program

Microsoft Learning offers a variety of certification credentials for developers and IT

professionals. The Microsoft Certification Program (MCP) is the leading certification

program for validating your experience and skills, keeping you competitive in today’s

changing business environment.

MCP Certifications

The MCP includes the following certifications.

MCITP

The new Microsoft Certified IT Professional (MCITP) credential allows IT professionals

to distinguish themselves as experts in their specific area of focus. There is a

straightforward upgrade path from the MCDBA certification to the new MCITP

credentials. There are currently twelve IT Professional certifications:

• MCITP: Business Intelligence Developer

• MCITP: Business Intelligence Developer 2008

• MCITP: Consumer Support Technician

• MCITP: Database Developer

•

MCITP: Database Developer 2008• MCITP: Database Administrator

• MCITP: Database Administrator 2008

• MCITP: Enterprise Messaging Administrator

• MCITP: Enterprise Project Management with Microsoft® Office Project Server 2007



Introduction vii

• MCITP: Enterprise Support Technician

• MCITP: Enterprise Administrator

• MCITP: Server Administrator

MCPD

The Microsoft Certified Professional Developer (MCPD) credential highlights developer

job roles, featuring specific areas of expertise. There is a straightforward upgrade path

from the MCAD and MCSD for Microsoft .NET certifications to the new MCPD

credential. There are four MCPD certification paths:

• MCPD: Microsoft Visual Studio® 2008

• MCPD: Web Developer, Visual Studio 2005

• MCPD: Windows® Developer on Visual Studio 2005

• MCPD: Enterprise Applications Developer on Visual Studio 2005

MCTS

The Microsoft Certified Technology Specialist (MCTS) credential enables professionals

to target specific technologies and distinguish themselves by demonstrating in-depth

knowledge of and expertise in the technologies with which they work. The following list

contains the current MCTS certifications:

• MCTS: .NET Framework 2.0 Web Applications

• MCTS: .NET Framework 2.0 Windows Applications

• MCTS: .NET Framework 2.0 Distributed Applications

• MCTS: .NET Framework 3.5, ADO.NET Applications

• MCTS: .NET Framework 3.5, ASP.NET Applications

• MCTS: .NET Framework 3.5, Windows Communication Foundation Applications

• MCTS: .NET Framework 3.5, Windows Forms Applications

• MCTS: .NET Framework 3.5, Windows Presentation Foundation Applications

• MCTS: .NET Framework 3.5, Windows Workflow Foundation Applications

• MCTS: BizTalk® Server 2006

• MCTS: Business Desktop Deployment

• MCTS: Connected Home Integrator

• MCTS: Designing and Providing Volume Licensing Solutions to LargeOrganizations

• MCTS: Designing and Providing Volume Licensing Solutions to Small and Medium

Organizations

• MCTS: Enterprise Project Management with Microsoft Office Project Server 2007



viii Introduction

SAMPLE –


• MCTS: Microsoft Desktop Optimization Pack, Configuration

• MCTS: Microsoft Exchange Server 2007 – Configuration

• MCTS: Microsoft Forefront® Client and Server – Configuration

• MCTS: Microsoft Internet Security and Acceleration (ISA) Server 2006,

Configuration• MCTS: Microsoft Office Communications Server 2007, Configuration

• MCTS: Microsoft Office Groove® 2007, Configuration

• MCTS: Microsoft Office Live Communications Server 2005

• MCTS: Microsoft Office PerformancePoint® Server 2007, Applications

• MCTS: Microsoft Office Project 2007, Managing Projects

• MCTS: Microsoft Office Project Server 2007, Configuration

• MCTS: Microsoft Office SharePoint® Server 2007 – Application Development

• MCTS: Microsoft Office SharePoint Server 2007 – Configuration

• MCTS: Microsoft Office Visio® 2007, Application Development

• MCTS: Microsoft SQL Server® 2005

• MCTS: Microsoft SQL Server 2005 Business Intelligence

• MCTS: Microsoft SQL Server 2008, Business Intelligence Development and

Maintenance

• MCTS: Microsoft SQL Server 2008, Database Development

• MCTS: Microsoft SQL Server 2008, Implementation and Maintenance

• MCTS: Microsoft System Center Configuration Manager 2007, Configuration

• MCTS: Microsoft System Center Operations Manager 2007, Configuration

• MCTS: Microsoft System Center Virtual Machine Manager 2008, Configuration

• MCTS: Microsoft Team Foundation Server: Configuration and Development

• MCTS: Microsoft Virtual Earth™ 6.0, Application Development

• MCTS: Windows Embedded CE 6.0 Development

• MCTS: Windows Essential Business Server 2008, Configuration

• MCTS: Windows Mobile® 5.0, Applications

• MCTS: Windows Mobile 5.0, Implementing and Managing

• MCTS: Windows Server® 2003 Hosted Environments – Configuration and

Management

• MCTS: Windows Server 2008 Active Directory Configuration

• MCTS: Windows Server 2008 Applications Infrastructure Configuration

• MCTS: Windows Server 2008 Network Infrastructure Configuration

• MCTS: Windows Server Virtualization, Configuration



Introduction ix

• MCTS: Windows SharePoint Services 3.0 – Application Development

• MCTS: Windows SharePoint Services 3.0 – Configuration

• MCTS: Windows Small Business Server 2008, Configuration

• MCTS: Windows Vista® – Configuration

Note: For the most up to date list of MCTS certifications, seehttp://www.microsoft.com/learning/en/us/certification/mcts.aspx#tab2.

MCDST on Windows

The Microsoft Certified Desktop Support Technician (MCDST) certification is designed

for professionals who successfully support and educate end users and troubleshoot

operating system and application issues on desktop computers running the Windows

operating system.

MCSA on Windows Server 2003

The Microsoft Certified Systems Administrator (MCSA) certification is designed for

professionals who implement, manage, and troubleshoot existing network and system

environments based on the Windows Server 2003 platform. Implementation

responsibilities include installing and configuring parts of systems. Management

responsibilities include administering and supporting systems.

MCSE on Windows Server 2003

The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification

for professionals who analyze business requirements and design and implement

infrastructure for business solutions based on the Windows Server 2003 platform.Implementation responsibilities include installing, configuring, and troubleshooting

network systems.

MCAD for Microsoft .NET

The Microsoft Certified Application Developer (MCAD) for Microsoft .NET credential

provides industry recognition for professional developers who use Microsoft Visual

Studio .NET and Web services to develop and maintain department-level applications,

components, Web or desktop clients, or back-end data services, or who work in teams

developing enterprise applications. The credential covers job tasks ranging from

developing to deploying and maintaining these solutions.

MCSD for Microsoft .NET

The Microsoft Certified Solution Developer (MCSD) for Microsoft .NET credential is the

top-level certification for advanced developers who design and develop leading-edge

enterprise solutions by using Microsoft development tools and technologies as well as the

Microsoft .NET Framework. The credential covers job tasks ranging from analyzing

business requirements to maintaining solutions.

http://www.microsoft.com/learning/en/us/certification/mcts.aspx#tab2






x Introduction

SAMPLE –


MCDBA on SQL Server 2000

The Microsoft Certified Database Administrator (MCDBA) credential is the premier

certification for professionals who implement and administer SQL Server 2000 databases.

The certification is appropriate for individuals who derive physical database designs,

develop logical data models, create physical databases, create data services by using

Transact-SQL, manage and maintain databases, configure and manage security, monitor

and optimize databases, and install and configure SQL Server.

MCP

The Microsoft Certified Professional (MCP) credential is for individuals who have the

skills to successfully implement a Microsoft product or technology as part of a business

solution in an organization. Hands-on experience with the product is necessary to

successfully achieve certification.

MCT

Microsoft Certified Trainers (MCTs) demonstrate the instructional and technical skillsthat qualify them to deliver Official Microsoft Learning Products through a Microsoft

Certified Partner for Learning Solutions (CPLS).

Exchange Server

Note: For the latest Exchange Server 2010 certification information, seehttp://www.microsoft.com/learning/en/us/exam.aspx?ID=70-662.

Certification Requirements

Certification requirements differ for each certification category and are specific to the

products and job functions addressed by the certification. To earn a certification

credential, you must pass rigorous certification exams that provide a valid and reliable

measure of technical proficiency and expertise.

Additional Information: For more information, see the Microsoft Learning Website at http://www.microsoft.com/learning/. You can also send e-mail [email protected] if you have specific certification questions.

http://www.microsoft.com/learning/en/us/exam.aspx


http://www.microsoft.com/learning/












Introduction xi

Acquiring the Skills Tested by MCP Exams

Official Microsoft Learning Products can help you develop the skills that you need to do

your job. They also complement the experience that you gain while working with

Microsoft products and technologies. However, no one-to-one correlation exists between

Official Microsoft Learning Products and MCP exams. Microsoft does not expect or

intend for the courses to be the sole preparation method for passing MCP exams. Practical

product knowledge and experience are also necessary to pass MCP exams.

To help prepare for MCP exams, use the preparation guides that are available for each

exam. Each Exam Preparation Guide contains exam-specific information, such as a list of

the topics on which you will be tested. These guides are available on the Microsoft

Learning Web site at http://www.microsoft.com/learning/.





xii Introduction

SAMPLE –


Facilities



Introduction xiii

About This Clinic

This section provides you with a brief description of the clinic, objectives, and target

audience.

Description

Exchange Server 2010 provides several new features, many of which are designed to

enhance the user experience with the messaging system. This session will introduce some

of the design principles that Microsoft used when designing the new Exchange Server

2010 features. This session will also introduce the new Exchange Server 2010 client

access and compliance features.

The new Exchange Server 2010 features make it easier for administrators to manage and

maintain the messaging environment. The goal of this clinic is to describe new message

transport features, the new database and high availability options, and the new

administration tools and features. This clinic also provides an overview for upgrading

from previous Exchange Server versions to Exchange Server 2010.

Objectives

After completing this clinic, you will be able to:

• Describe the Exchange Server 2010 design priorities.

• Describe the new Client Access features.

• Describe the new Message Policy and Compliance features.

• Describe the new Unified Messaging features.

• Describe the Federated Sharing features.

• Describe the new Exchange Server 2010 message transport features.

• Describe the new Exchange Server 2010 Mailbox server features.



xiv Introduction

SAMPLE –


• Describe the new Exchange Server 2010 database availability and site resiliency

features.

• Describe the new Exchange Server 2010 administration and management tool

features.

• Describe the process for transitioning from previous Exchange Server versions to

Exchange Server 2010.

Audience

The primary audience for this clinic are IT Professional messaging administrators, and

messaging engineers who serve as technical decision-makers to evaluate new software,

and assess new software capabilities that:

• Enable new business solutions.

• Improve IT services.

• Improve IT operations.

These IT technical decision makers have at least three years experience working

with Exchange Server, and are familiar with Exchange Server 2003 or Exchange Server

2007 administration, basic Exchange design concepts, and the Exchange Best Practices

Analyzer.



Introduction xv

Prerequisites

This clinic requires that you meet the following prerequisites:

• Windows Server 2003 or Windows Server 2008, including directory services.

• The Windows XP operating system, or Windows Vista, and Microsoft Office

Outlook®.

• Windows-based mobile devices.

• Asynchronous networking technologies including TCP/IP, messaging transports, and

remote access.

• Windows clustering and load balancing.

• Basic virtualization concepts (e.g. basic awareness of Microsoft Hyper-V™ Server)

but are not experienced with the details of Windows Server 2008 operating system

Hyper-V feature technology.

• General IT operations concepts and procedures including service level management,

high availability and disaster recovery, and change management.

• Understanding of IT security basics, including network authentication, access control,

encryption, edge security, malicious software and anti-virus/anti-spam concepts, as

well as basic messaging security concepts; however, students are not experts in

security or messaging security/privacy/compliance, and do not have more than acursory awareness of Forefront Security for Exchange Server.



xvi Introduction

SAMPLE –


• Familiarity with basic Exchange Management Shell/Windows PowerShell™

capabilities, but they are not familiar with Windows PowerShell 2.0 that is used by

the Exchange Server 2010 Management Shell.

• Familiarity with Exchange Server 2003 or Exchange Server 2007.

• Not familiar with Unified Communications technologies/solutions, and are not

familiar with synchronous communications technologies, Voice over Internet

Protocol (VoIP) or voice and data integration technologies.

• Familiarity with basic concepts of cloud computing and hosted services, but not

familiarity with hosted Exchange services.



Introduction xvii

Clinic Outline



SAMPLE –




SAMPLE –


Session 1: Microsoft® Exchange Server2010 – Enhancing the User Experience

Table of Contents

Session Overview 1-1Section 1: Exchange Server 2010 Design Goals 1-2

Section 2: Client Access Features 1-11

Section 3: Message Policy and ComplianceFeatures 1-33

Section 4: Unified Messaging Features 1-51

Section 5: Federated Sharing Features 1-57



SAMPLE –


Information in this document, including URL and other Internet Web site references, is subject to change

without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail

addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real

company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or

should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting

the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval

system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or

otherwise), or for any purpose, without the express written permission of Microsoft Corporation.

The names of manufacturers, products, or URLs are provided for informational purposes only and Microsoft

makes no representations and warranties, either expressed, implied, or statutory, regarding these

manufacturers or the use of the products with any Microsoft technologies. The inclusion of a manufacturer or

product does not imply endorsement of Microsoft of the manufacturer or product. Links are provided to third

party sites. Such sites are not under the control of Microsoft and Microsoft is not responsible for the contents of

any linked site or any link contained in a linked site, or any changes or updates to such sites. Microsoft is not

responsible for webcasting or any other form of transmission received from any linked site. Microsoft is

providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of

Microsoft of the si te or the products contained therein.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights

covering subject matter in this document. Except as expressly provided in any written license agreement from

Microsoft, the furnishing of this document does not give you any license to these patents, trademarks,

copyrights, or other intellectual property.

© 2010 Microsoft Corporation. All rights reserved.

Microsoft, Microsoft Press, Access, Active Directory, ActiveSync, BizTalk, Excel, Forefront, Groove, Hyper-V,

Internet Explorer, MS, Outlook, PerformancePoint, PowerPoint, SharePoint, SQL Server, Virtual Earth, Visio,

Visual Studio, Windows, Windows Live, Windows Mobile, Windows PowerShell, Windows Server, and Windows

Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other

countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective

owners.



Session 1: Microsoft® Exchange Server 2010 – Enhancing the User Experience 1-1

SAMPLE – FOR INFORMATIONAL PURPOSES ONL

Session Overview

Introduction

Microsoft® Exchange Server 2010 provides several new features, many designed to

enhance the user messaging system experience. This session will introduce some of the

design principles that Microsoft used when designing the new features in Exchange

Server 2010. This session will also introduce the new Client Access and compliance

features in Exchange Server 2010.

After completing this session, you will be able to describe the Exchange Server 2010:

• Design goals.

• New Client Access features.

• New messaging compliance features.

• New Unified Messaging features.

• Federated Sharing features.



1-2 Session 1: Microsoft® Exchange Server 2010 – Enhancing the User Experience


Section 1: Exchange Server 2010 Design Goals

Exchange Server 2010 builds on many of the same concepts and options available in

Exchange Server 2007. Exchange Server roles were introduced in Exchange Server 2007,

along with many new features for high availability, and client access. Exchange Server

2010 continues to use the same server roles, but builds on these to provide a better user

experience with the messaging system.

After completing this section, you will be able to describe the Exchange Server 2010

roles. You will also be able to describe the three main design goals:

• Improve flexibility and reliability.

• Enhance Anywhere Access.

• Maximize protection and compliance.




SAMPLE – FOR INFORMATIONAL PURPOSES ONL

Exchange Server 2010 Server Role Overview

Introduction

Exchange Server 2007 introduced the concept of server roles as a means to separate the

functions performed by Exchange Server. Each server role provides a specific set of tasks.

The server roles can be deployed on as few as two servers, or distributed across many

servers. These server roles are also part of Exchange Server 2010.

Hub Transport Server Role

This server role is responsible for message routing. The Hub Transport server performs

message categorization and routing, and handles all messages that pass through an

organization. You must configure one Hub Transport server in each Active Directory®

site containing a Mailbox server, and the server running the Hub Transport server role

must be a member of an Active Directory Domain Services (AD DS).

Mailbox Server Role

The Mailbox server role is responsible for managing mailbox and public-folder databases.

Mailboxes and public folders reside on the Mailbox servers. Mailbox servers contain

mailbox and public folder databases, and provide several options for reliability and high

availability.

Important: In Exchange Server 2007, you cannot install a clustered Mailbox serverwith any other server role on the same computer. In Exchange Server 2010, youhave new options for deploying high availability for mailbox servers that enable youto deploy multiple roles on one server.







Design Goal 1: Improved Flexibility and Reliability

Introduction

One of the Exchange Server 2010 design goals is to provide improved flexibility and

reliability in Exchange deployment.

Deployment Flexibility and Choice

Exchange Server 2010 offers the most flexible deployment options available, enabling

you to deliver powerful productivity tools to your users in a way that best fits your

business or technology needs.

• Solution deployment . Choose from traditional on-premises deployment with

Exchange Server 2010, a Microsoft-hosted service with Exchange Online, or a

seamless mix of both. You can move functionality between the Exchange servers

without interrupting or changing your user’s experience.

• Flexibility. Exchange Server 2010 adds support for a wider range of storage hardware

options. This enables you to select the storage solution that offers you the best return

on investment, with storage hardware options ranging from traditional storage area

networks (SANs) to low-cost, desktop-class, direct access storage (DAS).

• Choice. Exchange Server 2010 includes some significant modifications to the

mailbox database schema and design, which enables up to a 70 percent reduction indisk input/output per second (IOPS) over Exchange Server 2007, and greater

resiliency against data corruption.



1-6 Session 1: Microsoft® Exchange Server 2010 – Enhancing the User Experience


Simplified Continuous Availability and Site Resilience

Exchange Server 2010 introduces a simplified approach to continuous availability and

site resilience, helping you achieve new levels of reliability, while reducing the

complexity of delivering business continuity. In the following list, you will see how

Exchange Server accomplishes this:

• Exchange Server 2007 introduced the concept of log shipping, or continuous

replication, to create copies of mailbox databases in more than one location.

Exchange Server 2010 continues to build on this technology to provide new options

for high availability.

• With Exchange Server 2010, you can automate mailbox database replication and

failover with as few as two servers, or across geographically dispersed datacenters.

Because all Exchange Server roles except for the Edge Transport server role can be

installed on the mailbox server, you can provide full redundancy with as few as two

servers.

•

Exchange Server 2010 introduces the concept of online mailbox moves, which limitsuser disruption during mailbox moves between e-mail servers, and allows you to

perform migration and maintenance activities on your schedule, even during business

hours.

• Exchange Server 2010 introduces shadow redundancy on the transport server roles,

which guards against lost e-mail due to Transport server failures.

Simplified Administration

Exchange Server 2010 provides new self-service capabilities aimed at enabling users to

perform common tasks without having to call the helpdesk. The list below describes the

new self-service capabilities in Exchange Server 2010:

• The Exchange Control Panel allow users to update their contact information, track

delivery receipt information for their e-mail messages, and even manage their own

distribution groups without IT assistance.

• The new Exchange Roles-based Access Control model enables specialist users to

perform specific tasks, like giving compliance officers the ability to conduct multi-

mailbox searches, without requiring full administrative control or access to either the

Exchange Management Console or the Exchange Management Shell.





Design Goal 2: Enhancing Anywhere Access

Introduction

One of the most significant benefits of using Exchange Server as a messaging server is

the variety of clients that can be used to access user mailbox messages. Exchange Server

has supported many different messaging clients for several versions. For example,

Exchange Server 2007 provided internal access to the following:

• Microsoft Office Outlook e-mail as a MAPI client

• Web-based access (Outlook Web App)

• Secure access from the Internet for Outlook clients (Outlook Anywhere)

• To e-mail on mobile devices (Microsoft Exchange ActiveSync)

• Automatic configuration for all of the clients (Autodiscover)

Exchange Server 2010 builds on this functionality from previous Exchange versions, and

provides an even better experience for messaging system users.

Provides Flexible Access and Greater Mobility

Exchange Server 2010 offers an enhanced universal Inbox experience, providing

your user’s access to all of their communications from a single location. Exchange

Server 2010 enhances the user experience by:

• Offering users a premium Outlook experience across the desktop, Web, and mobile

device, including support for even more browsers, such as Apple Safari and Mozilla

Firefox.

• Unifying access to e-mail, voice mail, instant messaging, and text messages, enabling

your users to pick the best way to communicate no matter what their location.









First Look Clinic Exchange Server 2010

Documents