First Choice Standard of Performance - Outline

First Choice Standard of Performance First Choice is more than just our Vision/Mission Statement, it’s an attitude and a commitment to excellence.

Paul Klein 2/6/15

Rev: 02/06/2015

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Fundamentals

Standard of Performance. It was a way of doing things, a leadership philosophy, that has

much to do with our core values, principles, and ideals. If people consistently delivered the

Standards of Performance, the score takes care of itself.

1) Developing a Successful Team Starts with Developing a Successful Culture a. Creating, communicating, implementing, and sustaining the right team culture is the

key catalyst to lasting success 2) The Leader Sets the Tone 3) Develop and Empower Effective Leaders 4) Everyone is accountable for both victory and defeat

Rev: 02/06/2015

2

Expectations of Production First Choice Standard of Performance

No Timecard Exceptions

o 3 or more instances within 30 day period will result in disciplinary action

Must call in sick at least 2 hours prior to start time (no texting)

No Quality Errors

First Choice Attitude

o Commitment to team

o Commitment to Standard of Performance Program

Application of Vision/Mission Statements

Know and apply all EOM requirements

Quarterly First Choice Quizzes

Innovative Solution

100% 5s Audit

o Knowledge of each step of 5s and be able to demonstrate examples of each

No material transfer errors

Steel Toe Boots/and Safety Glasses worn at all times

Monthly Educational Requirements

Tool Inspection

This is a written agreement signed by each employee and their manager

Rev: 02/06/2015

3

Management

Every Friday Weekly Audit in each Department

Daily random audits

Every Tuesday Educational Presentations:

o 2/10 – BOS presentation – Jamaal

o 2/10 – Embroidery Presentation – Gabe

o 2/17 – Big Block Build – Ivan

o Future Presentations

Sort

Set in order

Shine

Standardize

Sustain

Tool Box Topics – On fall protection facts and safety

Log exceptions on exception tracker

Log audit scores on audit tracker

3 or more exceptions in 30 days results in disciplinary action

Rev: 02/06/2015

4

Audits

Criteria Audit Score Expectations

5s Inspection 10

5s Knowledge 10

Vision/Mission 20

EOM Requirements 5

Boots/Glasses 5

Education 10

Innovative Solution 10

Employee of the Month Criteria:

1. Perfect Attendance.

2. Positive Attitude.

3. Superior Customer Service.

4. Exceeding Goals and/or Responsibilities assigned.

5. Willingness to take on additional Responsibilities.

6. Fostering increased Productivity and/or Increased Efficiencies.

Historical Audit Scores

Department Category Audit Date Score Total Department Date Total Score

Repairs 5s Inspection 1/27/2015 8 Repairs 27-Jan 45

Repairs 5s Knowledge 1/27/2015 8 Prod 27-Jan 40

Repairs Vision/Mission 1/27/2015 20 SRL 27-Jan 39

Repairs EOM Requirements 1/27/2015 4 Print 27-Jan 37

Repairs Boots/Glasses 1/27/2015 5 45

SRL 5s Inspection 1/27/2015 7

SRL 5s Knowledge 1/27/2015 7

SRL Vision/Mission 1/27/2015 17

SRL EOM Requirements 1/27/2015 3

SRL Boots/Glasses 1/27/2015 5 39

Prod 5s Inspection 1/27/2015 7

Prod 5s Knowledge 1/27/2015 7

Prod Vision/Mission 1/27/2015 18

Prod EOM Requirements 1/27/2015 3

Prod Boots/Glasses 1/27/2015 5 40

Print 5s Inspection 1/27/2015 6

Print 5s Knowledge 1/27/2015 7

Print Vision/Mission 1/27/2015 16

Print EOM Requirements 1/27/2015 3

Print Boots/Glasses 1/27/2015 5 37

Department

Print

Prod

Repairs

SRL

(blank)

Category

5s Inspection

5s Knowledge

Boots/Glasses

EOM Requirements

Vision/Mission

(blank)

Audit Date

1/27/2015

(blank)

Rev: 02/06/2015

5

Audits

Exception Tracker:

Date Exception Name Notes

12-Jan T Gabe

8-Jan T Jamaal

20-Jan TE LT Incorrect Qty of 00761 transferred

20-Jan T James Missing punch on 1/20

15-Jan T James Missing punch on 1/15

16-Jan T Frank Ivy Missing punch on 1/15

29-Jan T James Missing punch on 1/29

29-Jan T LT Missing punch on 1/29

29-Jan T Gabe Missing punch on 1/29

29-Jan T Mike W Missing punch on 1/29

28-Jan T Jamaal Missing punch on 1/28

27-Jan T Josh Missing punch on 1/27

29-Jan T Cole Missing punch on 1/29

29-Jan T Craig Missing punch on 1/29

Rev: 02/06/2015

6

Results

Increased Productivity/Efficiency

Find out which employees are truly dedicated to the team

Training

Increased department comradery

Employee accountable

Innovative Solutions

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Innovative Solutions

Innovative work is a combination of individual motivation and clever teamwork

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9

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10

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11

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12

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