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Welcome
Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
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Unmet Need
There needs to be a reliable source toobtain direct artist information.
Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
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Unmet Desire
There should be an efficient way to keepcommunication open and plans organized.
Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
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Observed Group
Hofstra Concerts Executive Board
A twelve-member board responsible forcoordinating and running musical events on
campus.
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Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Hofstra Concerts Board MeetingJanuary 29, 2012
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Hofstra Concerts Board MeetingFebruary 6, 2012
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Interview withFrank Buttafarro, Tickets Manager
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Interview withFrank Buttafarro, Tickets Manager
Researching artists is a headache
Third-party sources are usually unreliable
Middle agents = $$$
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Interview withClaire Teson, Vice President
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Interview withClaire Teson, Vice President
Middle agents = $$$
E-Board Observations Communication
Co-chairs do not coordinate Confusion
Suggestions
Bid notifications Organization
Events, tasks, etc.
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Interview withRyan Sinnott, Production Manager
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Interview withRyan Sinnott, Production Manager
Middle agents = $$$
E-Board Observations
Staying on track Communication
E-mails are okay, not great
Suggestions
Plan e-board discussions
Leave notes of topics to discuss
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Hofstra Concerts Board MeetingObservations
Miscommunication
Schedule of events
Bid vs Inquiry
Lack of communication
No coffeehouse information
Co-chairs working independently
S h S d I
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Hofstra Concerts Board MeetingObservations
Disorganization Budget
Artists
Task assignment Deadlines
Inefficiency
Repetition Interruptions
Off-topic conversations
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Hofstra Concerts Board MeetingObservations
Frustration
Lack of moral
Apathy No productivity
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Sit-down Ideation Session
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Sit-down Ideation Session
Unmet need/desire:
Reliable source for artist information
Way to keep event details organized
For event planners, tour coordinators,booking agents, etc.
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Whiteboard Ideation Session
Sa a tha S o Ne Media IV
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Whiteboard Ideation Session
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Whiteboard Ideation Session
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Whiteboard Ideation Session
Research database
Organizer/Planner
Share function
Easy integration w/other apps
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Live Nation
Scrolling artist list
Double nav bars
Event lists By date
By location
Calendar view
Messages/updates
Push notifications Search function
Artist
Venue
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Errands To-Do List
Organize tasks
Due date
Priority
Job/Event/Purpose
E-mail function
Checklists
Calendar view
A bit confusing
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Dragon Dictation
Easy-to-use
Share function
Social networks MMS
Accurate
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Genius Scanner PDF Scanner
Scan docs on-the-go
Save as PDF or JPG
Share function
Social networks
Google docs
Dropbox
Categorize scans
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Coachella OFFICIAL App
Map function
Parking
Venue
Enhanced artist info Past Coachella videos
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Unmet Need
Accurate artist info
Location
Pricing
Availability
Genre
Contact
Reliable search function
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Unmet Desire
Event/Tour Planner
Schedule
Budget tracker
Line-up list
Contract/rider storage
Other (if applicable) Outside production
Crew details Venue/Location route
Organizer
Calendar
Bid/inquiry status
updates Task manager
Tasks categorized byevent, priority, etc.
To-do/checklist
Task assignment
Open forum/notes Categorized by topic
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Unmet Desire
Share functions
Direct messages
Dropbox
Google Docs
Social networks
Communication
Between co-workers To-do lists
Schedules
Between clients Scan/share contracts,
riders, forms, etc.
Artist/venue info
Location maps
HQ promo materials
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Samantha Snow New Media IV
Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Application Features
Voice interaction Speech dictation
Share
Make note
Contact E-mail
Call
Direct message
Search
Artist Genre
Location
Price
Location awareness Artist location
Current
Original
Venue location Tour router
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Introduction | Ethnographic Research | Observations | Ideation Session | Application Research | Prototype
Application Features
Photo capability
For reference Artist
Event
Venue
High quality imagesfor promotionalmaterials
Video capability
For reference Artist
Genre
Stage presence
Security checks
Event
Security checks
Venue Size
Security checks
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Thank you!