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Testing & Certification Liz Morey Customer Services Coordinator - Testing
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Page 1: FIRA OPEN DAY - Testing and Certification

Testing & Certification

Liz MoreyCustomer Services Coordinator - Testing

Page 2: FIRA OPEN DAY - Testing and Certification

Different Areas of Testing

• Upholstery

• Structures

• Materials

• Related

• Equipment Sales/Calibration

• Accredited by UKAS to ISO 17025

Page 3: FIRA OPEN DAY - Testing and Certification

Upholstery Testing

• Flammability

– domestic and contract

• Physical testing of fabrics

• Abrasion resistance

• Colour fastness testing

• Foam performance

• Mattress roller testing

Page 4: FIRA OPEN DAY - Testing and Certification

Structural Testing

• Safety and durability of complete items of furniture

• Seating

• Tables

• Desks

• Cabinets

• Storage furniture

Page 5: FIRA OPEN DAY - Testing and Certification

Materials Testing

• Finish performance on worktops, doors and panels

• Adhesion of surfaces and edging

• Environmental testing

• Adhesive testing

Page 6: FIRA OPEN DAY - Testing and Certification

Related Testing

• Child care items

• Balustrade testing

• Shower enclosures

• Pushchair trials

• Luggage trials

Page 7: FIRA OPEN DAY - Testing and Certification

Equipment Sales

• Supply furniture testing equipment

• Other FIRA accredited labs include

– FIRA CMA (Hong Kong)

– Furniture Technology Center (Egypt)

– FRIM (Malaysia)

– TUV (Singapore)

Page 8: FIRA OPEN DAY - Testing and Certification

FIRA Gold Certification

• Established for 30 years

• Open to all types of products/services

• Open to FIRA members

Page 9: FIRA OPEN DAY - Testing and Certification

What is involved?

• Initial type testing to all applicable standards

• An initial inspection of manufacturing premises

• Review of customer complaints process

• A selected retesting programme

• Annual factory audit

Page 10: FIRA OPEN DAY - Testing and Certification

What is involved?

• Assessment of Installation Manual

• Encompasses legislation, good working practices & company policies

• Pre-audit visit

• Annual audit of each installation manager

Page 11: FIRA OPEN DAY - Testing and Certification

Benefits of FIRA Gold

• Increase sales• Stand out from competitors• Provides customer satisfaction

and reassurance• Grow company reputation and brand• Enjoy new marketing and promotional

opportunities• Be specified for more projects and tenders

Page 12: FIRA OPEN DAY - Testing and Certification

Any questions?