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Findability of Organizational Knowledge Agnes Molnar, Search Explained [email protected] @SearchExplained
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Findability of Organizational Knowledge

Mar 19, 2017

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Agnes Molnar
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Page 1: Findability of Organizational Knowledge

Findability of Organizational

Knowledge

Agnes Molnar, Search [email protected]

@SearchExplained

Page 2: Findability of Organizational Knowledge

The average person receives 63,000 words of new information every day.

Average length of a novel: 64.531 words (Amazon)

Page 3: Findability of Organizational Knowledge

Information-Seeking Patterns

„I know what I’m searching for and know how to do that”

„I know what I’m searching for but I don’t know how to do that”

„I don’t know what I’m searching for”

„Am I Searching?...”

Page 4: Findability of Organizational Knowledge

Search:More than Technology

Source:

http://searchpatterns.org

Page 5: Findability of Organizational Knowledge

Challenge #1 – Information Overload

Page 6: Findability of Organizational Knowledge

Challenge #2 – Finding the Needle in a Haystack

Page 7: Findability of Organizational Knowledge

Challenge #3 – Organizational Silos

Page 8: Findability of Organizational Knowledge

Challenge #4 – Technical Silos

Page 9: Findability of Organizational Knowledge

Challenge #5 – Search and Domain Expertise

Source:

http://searchpatterns.org

Page 10: Findability of Organizational Knowledge

Search as a Metaphor is Broken!“Search is no longer simply about

“search” ie. information retrieval

triggered by a user entering a string of text.

It is moving into the real-time, the predictive, and the

visual.”

Innovations in Knowledge Organization ConferenceSingapore, 2015

Page 11: Findability of Organizational Knowledge
Page 12: Findability of Organizational Knowledge

Data Knowledge

Page 13: Findability of Organizational Knowledge

InsightsData Knowledge

Page 14: Findability of Organizational Knowledge

Office 365: Intelligence at work for youOutcomes

Intelligent experiences in Office 365 empower you to achieve more

Find what you need

Get back to your work

Know what’s happening

Focus and prioritize

Work smarter

Leverage the work of others

Amplify your impact

Microsoft Graph Learns about you, your work &

your relationships

Search

Discovery

Notification

Automation

CapabilitiesDerive from intelligence in

Microsoft Graph

ExperiencesSurface intelligent capabilities of

Microsoft Graph

Content

Assistance

Extensibility

Applications

Page 15: Findability of Organizational Knowledge

The Microsoft GraphLearns about you, your work & your relationships 

Page 16: Findability of Organizational Knowledge

The Microsoft GraphPowers discovery of content & expertise throughout O365

Page 17: Findability of Organizational Knowledge

The Microsoft Graph

DelveSearch for and discover contentand expertise

Powers discovery of content & expertise throughout O365

Page 18: Findability of Organizational Knowledge

The Microsoft GraphPowers discovery of content & expertise throughout O365

SearchFind content & expertise faster with search result relevance powered by Graph

Page 19: Findability of Organizational Knowledge

The Microsoft GraphPowers discovery of content & expertise throughout O365

People cards and ProfilesLearn about others in context - contact information, organizational relationships and active documents.

Page 20: Findability of Organizational Knowledge

The Microsoft GraphPowers discovery of content & expertise throughout O365

Microsoft Word – Tap Find and re-use relevant content from throughout the enterprise without leaving the document.

Page 21: Findability of Organizational Knowledge

THANK YOU!

Agnes [email protected]

https://SearchExplained.com @SearchExplained