Financial and Operational Results by moving to the Cloud!

YOUR PATH TO THE CLOUD

JUNE 2013

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Who is All Covered

• About All Covered– Division of Konica Minolta Business Solutions U.S.A., Inc.– One of the nation's leading IT services companies. – Cloud experts with over 1,200 servers under

management in our datacenters.– All Covered has local offices in over 25 cities with more

than 500 engineers, and is fully certified in all major IT technologies.

• Our Mission– To help companies achieve their goals through better

management of information and more effective collaboration and communication.

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B.C. – Before the Cloud

Collaboration

Web Commerce

Data Backup

Applications

E-mail

Relationship Management

Print Sharing

File Sharing

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What is in the Cloud – Extension of IT Systems

Disaster Recovery

IP Telephone

Collaboration

Media Streaming

Web Commerce

Video Conference

Remote DesktopData Backup

Applications

E-mail

Relationship Management

Contractors and Vendors

Traveling Workforce

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Who is in the cloud?

Migrated to or

Originated in the Cloud

• Netflix• iTunes• Hulu• Salesforce.com• Amazon• Google

Did not Migrate or

Migrate Well

• Blockbuster Video• Sony Music• Circuit City• Tower Records• USPS

Innovators are in the Cloud!

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Why go to the Cloud?

• Our competitive environment is changing.• We need to protect our business.• We need to increase revenue.• We want to expand.• Customers expect us to.• My company wants to be more innovative.• Everybody else is doing it.

Stronger Reasons

Weaker Reasons

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Cloud for Businesses

Workforce Enablement

Flexibility

Business Continuity

Commerce

Asset Protection

Communication

Customers

Risk Avoidance

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Real-life Business Situations

Situation• Company outgrew current office

space and was relocating across town to new building.

• Organization has servers located at primary office with remote offices accessing email and applications via Internet connection.

• Company uses large number of contractors and supports a Bring-your-own-Device model for application access.

• A fast growing company needs email and collaboration services solution without capital expense commitment.

Challenge• Flexibility to eliminate downtime

during physical relocation of servers.

• Reducing risk of failure of on-site servers or single Internet connection.

• Maintaining security while providing broader access to applications and services.

• Avoiding large capital expenses while still having access to necessary technology.

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Flexibility

• Scenario: an organization was moving their office to a larger location across town.

• Objective: access to data and systems during the move and elimination of downtime to setup at new location.

• Results:– Servers replicated to cloud before

move.– Systems were operational during

the move.– Employees worked remotely

during office shut-down.– No loss of productivity by the

office.

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Risk Mitigation

• Scenario: a community bank with five locations had all its servers at central branch with single Internet connection.

• Objective: eliminate single points of failure in IT infrastructure to reduce risk to all branches.

• Results: – Centralized servers in cloud datacenter.– Implemented redundant Internet

connections.– Provided disaster recovery restoration of

data, if needed.– Eliminated need to purchase stand-by

servers and networking gear in secondary branches.

– Exchanged large, up-front capital expense for smaller, monthly fixed operational expense.

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Security and Access

• Scenario: a home healthcare provider in six cities on the East coast and 95 employees had 80% of its workforce on the road.

• Objective: organization wanted to provide secure access to sensitive data with the ability for employees to use their own laptops or tablets to access all systems with no downtime. Also concerned about severe weather such as hurricanes.

• Results: – Created database and remote services farm in the cloud

with consolidated security infrastructure for all systems.– Able to provide Windows remote workstation and

browser-based applications for tablets via secure cloud solution.

– Backup and replication of data and servers ensured no downtime during Hurricane Sandy. Employees were able to work from any remote location with Internet connectivity.

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Constrained Capital

• Scenario: a fast-growing technology company needs to have email, collaboration and development environment.

• Objective: company wants to preserve funds for research and development while being able to expand quickly when needed.

• Results: – moved all servers, internal systems and

application platform to the cloud.– client can grow up or down with hardware

and software as needed.– Infrastructure costs are bundled into monthly

services including cloud computing power, software, disaster recovery and support.

– No initial investment in infrastructure and ongoing services are a monthly operational expense.

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Summary of Cloud Benefits

Business goal

• Constant access• Risk avoidance• Secure data

– Physical security– Electronic

security

• Minimize capital expenditures

Cloud benefits

• Flexible work environment• Failsafe protection• Protection from external

dangers– Power, weather, intrusion– Hackers, malware

• Monthly operational expenses

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Your Path to the Cloud

Workforce Enablement

Flexibility

Business Continuity

CommerceAsset & Data Protection

Communication

Customers

Risk Avoidance

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Where will you start building?

• Ask yourself the following:– What is my biggest business challenge?– Do I have a disaster plan in place?– What new services can I offer?– Are capital constraints limiting my innovation?– Is my current technology providing the

flexibility needed for my workforce?

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Places to Start

• Would you like to better protect your company’s valuable information?– Access from anywhere

• Traveling• Home• Starbucks

– Device independence• Company Laptop• Personal laptop or home PC• Tablet• Smartphone• Web browser

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Places to Start

• Would you like to better protect your company’s valuable information?– Physical or site security.– Natural disasters.– Secure access to applications to the right

people at the right times.– Employee data theft, hackers, malware.

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Places to Start

• Would your company benefit from constant uptime of IT systems?– Management of system infrastructure– 24/7 monitoring and remediation of issues

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Places to Start

• Do you have outdated hardware that needs refreshing but would prefer it to be an operational expense?– Predictable monthly costs– Combines hardware, software, support– Avoid capital expenditures

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Places to Start

• Would your organization like flexibility in the computing resources you use?– Scalable up and down

• Seasonal needs• Contractors and temporary personnel• Big project needs

– Avoid hardware escalation– Provision what you need when you need it

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All Covered’s Cloud Solution

• What is All Covered’s Cloud?– Multi-tenant

Private/Hybrid cloud• Virtual Servers + Physical

Servers segmented in a private network

• Not public cloud such as Office365, Intermedia, Amazon or Rackspace

– Tier 3 Datacenters

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All Covered’s Cloud Solution

• What is All Covered’s Cloud?– Software as a Service – SaaS

• Exchange, SharePoint, Lync

– Infrastructure as a Service – IaaS• CPU, RAM, Storage, Backup, Disaster Recovery

– Platform as a Service – PaaS• Windows, Linux, Citrix, Remote Desktop

– Flexible architecture to add resources as needed to create technology that dynamically address business issues.

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Your Next Steps

• Identify business objectives you’d like to achieve.

• Ask the relevant questions about the innovation you need.

• Identify your Path to the Cloud.• Start a conversation with All Covered

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QUESTIONS?